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    Backup fails - how to investigate

    Scheduled Pinned Locked Moved Xen Orchestra
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    • P Offline
      PimAarts
      last edited by

      I backup my VMs regularly. Of all the VMs backup up in the same job, one always fails.

      My question:

      • how can I determine why the backup of this specific VM fails?

      In the logs (Settings / Logs) I do not see any entry related to this failure.

      Kind regards,

      Pim

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Hi,

        You should have the info in the Backup view, "Logs" (under the jobs) and see the details when you click on the "eye" icon.

        P 1 Reply Last reply Reply Quote 0
        • P Offline
          PimAarts @olivierlambert
          last edited by

          @olivierlambert

          Thanks for the quick response. However, I see only:

          7e2a652a-bba5-468e-a05a-0cb46f9aadff-image.png

          and that does not help.

          Kind regards, Pim

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            Can you click on the bug icon?

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            • P Offline
              PimAarts @olivierlambert
              last edited by

              @olivierlambert I created a bug report - #6502

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                The forum is a better place to qualify/triage things before create an issue on Github, since we are not sure yet about your problem 🙂

                P 1 Reply Last reply Reply Quote 1
                • P Offline
                  PimAarts @olivierlambert
                  last edited by

                  @olivierlambert Without any change in the configuration, the backup now reports to be successful. Next step is to check whether the backups will restore correctly.

                  The mystery still stands - what was wrong previously.

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