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    Error on Synchronising Groups

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    • T Offline
      Tomcatter
      last edited by

      I am receiving the following error when attempting to synchronize groups:

      ldap.synchronizeGroups
      {}
      {
        "code": 4,
        "message": " Code: 0x4",
        "name": "Error",
        "stack": "Error:  Code: 0x4
          at Function.parse (/usr/local/lib/node_modules/xo-server-auth-ldap/node_modules/ldapts/StatusCodeParser.ts:61:16)
          at Client._sendSearch (/usr/local/lib/node_modules/xo-server-auth-ldap/node_modules/ldapts/Client.ts:648:30)
          at Client.search (/usr/local/lib/node_modules/xo-server-auth-ldap/node_modules/ldapts/Client.ts:610:5)
          at AuthLdap._synchronizeGroups (/usr/local/lib/node_modules/xo-server-auth-ldap/src/index.js:340:45)
          at Api.#callApiMethod (file:///usr/local/lib/node_modules/xo-server/src/xo-mixins/api.mjs:366:20)"
      }
      

      Configuration of the Synchronize groups is:

      Filter = (ObjectClass=group)
      ID Attribute = dn
      Displayname Attribute = cn
      group attribute = member
      User Attribute = dn
      

      I have tried to mirror the settings as per:
      https://xcp-ng.org/forum/topic/3760/ldap-plugin-syncing-groups-from-windows-ad-server-2016-help/3?_=1709316308851

      and I am still receiving the same error as above.

      pdoniasP 1 Reply Last reply Reply Quote 0
      • pdoniasP Offline
        pdonias Vates 🪐 XO Team @Tomcatter
        last edited by

        Hi @Tomcatter, it looks like the search result for LDAP groups is reaching the size limit configured in your Active Directory. Make sure that the group filter is correct and wouldn't return more objects than you'd want to.

        If you're still getting the error and you're confident about the amount of groups that you're going to import to XO, you can increase the MaxPageSize value of your AD's LDAP policy: https://learn.microsoft.com/en-us/troubleshoot/windows-server/active-directory/view-set-ldap-policy-using-ntdsutil

        T 1 Reply Last reply Reply Quote 0
        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          @julien-f feel free to point to the right person here to assist 🙂

          julien-fJ 1 Reply Last reply Reply Quote 0
          • julien-fJ Offline
            julien-f Vates 🪐 Co-Founder XO Team @olivierlambert
            last edited by

            @pdonias Can you take a look at this please? 🙂

            1 Reply Last reply Reply Quote 0
            • pdoniasP Offline
              pdonias Vates 🪐 XO Team @Tomcatter
              last edited by

              Hi @Tomcatter, it looks like the search result for LDAP groups is reaching the size limit configured in your Active Directory. Make sure that the group filter is correct and wouldn't return more objects than you'd want to.

              If you're still getting the error and you're confident about the amount of groups that you're going to import to XO, you can increase the MaxPageSize value of your AD's LDAP policy: https://learn.microsoft.com/en-us/troubleshoot/windows-server/active-directory/view-set-ldap-policy-using-ntdsutil

              T 1 Reply Last reply Reply Quote 0
              • T Offline
                Tomcatter @pdonias
                last edited by

                @pdonias Thank you for the response.

                I confirmed a smaller amount of groups resolved the issue, we simply created an OU which we then searched on for specific groups related to XCP / XOA

                pdoniasP 1 Reply Last reply Reply Quote 0
                • pdoniasP Offline
                  pdonias Vates 🪐 XO Team @Tomcatter
                  last edited by

                  @Tomcatter Great! 🙂

                  1 Reply Last reply Reply Quote 0
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