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    CBT: the thread to centralize your feedback

    Scheduled Pinned Locked Moved Backup
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    • S Offline
      SylvainB
      last edited by

      I followed the advice above, restarted all my hosts one by one, I still have errors

      {
        "data": {
          "mode": "delta",
          "reportWhen": "failure"
        },
        "id": "1725368860234",
        "jobId": "9170c82b-ede4-491d-b792-f421b3e4b525",
        "jobName": "BACKUP_AND_REPLICATE_DEFAULT_BACKUP_JOB",
        "message": "backup",
        "scheduleId": "3e87844e-b48a-453f-87b4-e2a2cc3fa2c8",
        "start": 1725368860234,
        "status": "failure",
        "infos": [
          {
            "data": {
              "vms": [
                "cc59f885-c138-675d-fc81-054713586bc1",
                "96cfde06-61c0-0f3e-cf6d-f637d41cc8c6",
                "e1da68e8-ef42-44a9-386b-aceb7a920463",
                "565c724d-020f-baa8-8e7d-cf54d8b57a28"
              ]
            },
            "message": "vms"
          }
        ],
        "tasks": [
          {
            "data": {
              "type": "VM",
              "id": "cc59f885-c138-675d-fc81-054713586bc1",
              "name_label": "REC-APP-BCTI"
            },
            "id": "1725368863035",
            "message": "backup VM",
            "start": 1725368863035,
            "status": "failure",
            "tasks": [
              {
                "id": "1725368863044:0",
                "message": "clean-vm",
                "start": 1725368863044,
                "status": "success",
                "end": 1725368863493,
                "result": {
                  "merge": false
                }
              },
              {
                "id": "1725368863818",
                "message": "snapshot",
                "start": 1725368863818,
                "status": "success",
                "end": 1725368945306,
                "result": "7f7f7d83-4ac6-0cbd-0bd4-34f9fb94c4a5"
              },
              {
                "data": {
                  "id": "122ddf1f-090d-4c23-8c5e-fe095321f8b9",
                  "isFull": false,
                  "type": "remote"
                },
                "id": "1725368945306:0",
                "message": "export",
                "start": 1725368945306,
                "status": "success",
                "tasks": [
                  {
                    "id": "1725369159363",
                    "message": "clean-vm",
                    "start": 1725369159363,
                    "status": "success",
                    "end": 1725369159662,
                    "result": {
                      "merge": false
                    }
                  }
                ],
                "end": 1725369159662
              },
              {
                "data": {
                  "id": "beee944b-e502-61d7-e03b-e1408f01db8c",
                  "isFull": false,
                  "name_label": "iSCSI-STORE-CES-01_HDD-01",
                  "type": "SR"
                },
                "id": "1725368945306:1",
                "message": "export",
                "start": 1725368945306,
                "status": "interrupted"
              }
            ],
            "end": 1725369159662,
            "result": {
              "code": "VDI_IN_USE",
              "params": [
                "OpaqueRef:d1b7eaca-1bb8-41da-9a96-11103411b868",
                "destroy"
              ],
              "task": {
                "uuid": "e2318576-41e0-7c97-bef3-b66fb17dc12f",
                "name_label": "Async.VDI.destroy",
                "name_description": "",
                "allowed_operations": [],
                "current_operations": {},
                "created": "20240903T13:12:39Z",
                "finished": "20240903T13:12:39Z",
                "status": "failure",
                "resident_on": "OpaqueRef:c329c60f-e5d8-4797-9019-2dcb1083227c",
                "progress": 1,
                "type": "<none/>",
                "result": "",
                "error_info": [
                  "VDI_IN_USE",
                  "OpaqueRef:d1b7eaca-1bb8-41da-9a96-11103411b868",
                  "destroy"
                ],
                "other_config": {},
                "subtask_of": "OpaqueRef:NULL",
                "subtasks": [],
                "backtrace": "(((process xapi)(filename ocaml/xapi/message_forwarding.ml)(line 4711))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 24))((process xapi)(filename ocaml/xapi/rbac.ml)(line 205))((process xapi)(filename ocaml/xapi/server_helpers.ml)(line 95)))"
              },
              "message": "VDI_IN_USE(OpaqueRef:d1b7eaca-1bb8-41da-9a96-11103411b868, destroy)",
              "name": "XapiError",
              "stack": "XapiError: VDI_IN_USE(OpaqueRef:d1b7eaca-1bb8-41da-9a96-11103411b868, destroy)\n    at XapiError.wrap (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/_XapiError.mjs:16:12)\n    at default (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/_getTaskResult.mjs:13:29)\n    at Xapi._addRecordToCache (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1076:24)\n    at file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1110:14\n    at Array.forEach (<anonymous>)\n    at Xapi._processEvents (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1100:12)\n    at Xapi._watchEvents (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1273:14)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)"
            }
          },
          {
            "data": {
              "type": "VM",
              "id": "e1da68e8-ef42-44a9-386b-aceb7a920463",
              "name_label": "PROD-BDD-LIC01"
            },
            "id": "1725368863036",
            "message": "backup VM",
            "start": 1725368863036,
            "status": "failure",
            "tasks": [
              {
                "id": "1725368863043",
                "message": "clean-vm",
                "start": 1725368863043,
                "status": "success",
                "end": 1725368863472,
                "result": {
                  "merge": false
                }
              },
              {
                "id": "1725368863842",
                "message": "snapshot",
                "start": 1725368863842,
                "status": "success",
                "end": 1725368876837,
                "result": "882ebd40-e16a-e286-f0ac-580728a3ec19"
              },
              {
                "data": {
                  "id": "122ddf1f-090d-4c23-8c5e-fe095321f8b9",
                  "isFull": false,
                  "type": "remote"
                },
                "id": "1725368876838",
                "message": "export",
                "start": 1725368876838,
                "status": "success",
                "tasks": [
                  {
                    "id": "1725368983568",
                    "message": "clean-vm",
                    "start": 1725368983568,
                    "status": "success",
                    "end": 1725368983673,
                    "result": {
                      "merge": false
                    }
                  }
                ],
                "end": 1725368983675
              },
              {
                "data": {
                  "id": "beee944b-e502-61d7-e03b-e1408f01db8c",
                  "isFull": false,
                  "name_label": "iSCSI-STORE-CES-01_HDD-01",
                  "type": "SR"
                },
                "id": "1725368876839",
                "message": "export",
                "start": 1725368876839,
                "status": "interrupted"
              }
            ],
            "infos": [
              {
                "message": "will delete snapshot data"
              },
              {
                "data": {
                  "vdiRef": "OpaqueRef:f10a5b53-170b-4c2d-9975-d419197cbf2a"
                },
                "message": "Snapshot data has been deleted"
              }
            ],
            "end": 1725368983676,
            "result": {
              "message": "can't create a stream from a metadata VDI, fall back to a base ",
              "name": "Error",
              "stack": "Error: can't create a stream from a metadata VDI, fall back to a base \n    at Xapi.exportContent (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/xapi/vdi.mjs:202:15)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_incrementalVm.mjs:57:32\n    at async Promise.all (index 0)\n    at async cancelableMap (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_cancelableMap.mjs:11:12)\n    at async exportIncrementalVm (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_incrementalVm.mjs:26:3)\n    at async IncrementalXapiVmBackupRunner._copy (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/_vmRunners/IncrementalXapi.mjs:44:25)\n    at async IncrementalXapiVmBackupRunner.run (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:379:9)\n    at async file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/VmsXapi.mjs:166:38"
            }
          },
          {
            "data": {
              "type": "VM",
              "id": "565c724d-020f-baa8-8e7d-cf54d8b57a28",
              "name_label": "ADMIN-SEC-ADM01"
            },
            "id": "1725368863036:0",
            "message": "backup VM",
            "start": 1725368863036,
            "status": "failure",
            "tasks": [
              {
                "id": "1725368863044",
                "message": "clean-vm",
                "start": 1725368863044,
                "status": "success",
                "end": 1725368863755,
                "result": {
                  "merge": false
                }
              },
              {
                "id": "1725368864026",
                "message": "snapshot",
                "start": 1725368864026,
                "status": "success",
                "end": 1725369030903,
                "result": "3c37e2e9-9e08-6fa7-a1e4-c16d51b4106a"
              },
              {
                "data": {
                  "id": "122ddf1f-090d-4c23-8c5e-fe095321f8b9",
                  "isFull": false,
                  "type": "remote"
                },
                "id": "1725369030903:0",
                "message": "export",
                "start": 1725369030903,
                "status": "success",
                "tasks": [
                  {
                    "id": "1725369054746",
                    "message": "clean-vm",
                    "start": 1725369054746,
                    "status": "success",
                    "end": 1725369055027,
                    "result": {
                      "merge": false
                    }
                  }
                ],
                "end": 1725369055031
              },
              {
                "data": {
                  "id": "beee944b-e502-61d7-e03b-e1408f01db8c",
                  "isFull": false,
                  "name_label": "iSCSI-STORE-CES-01_HDD-01",
                  "type": "SR"
                },
                "id": "1725369030903:1",
                "message": "export",
                "start": 1725369030903,
                "status": "interrupted"
              }
            ],
            "infos": [
              {
                "message": "will delete snapshot data"
              },
              {
                "data": {
                  "vdiRef": "OpaqueRef:7a307227-d0bc-4810-92a8-6be38d0eecbb"
                },
                "message": "Snapshot data has been deleted"
              },
              {
                "data": {
                  "vdiRef": "OpaqueRef:0048f302-86c2-4d69-81bc-feae8ef3cc15"
                },
                "message": "Snapshot data has been deleted"
              }
            ],
            "end": 1725369055031,
            "result": {
              "message": "can't create a stream from a metadata VDI, fall back to a base ",
              "name": "Error",
              "stack": "Error: can't create a stream from a metadata VDI, fall back to a base \n    at Xapi.exportContent (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/xapi/vdi.mjs:202:15)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_incrementalVm.mjs:57:32\n    at async Promise.all (index 0)\n    at async cancelableMap (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_cancelableMap.mjs:11:12)\n    at async exportIncrementalVm (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_incrementalVm.mjs:26:3)\n    at async IncrementalXapiVmBackupRunner._copy (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/_vmRunners/IncrementalXapi.mjs:44:25)\n    at async IncrementalXapiVmBackupRunner.run (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:379:9)\n    at async file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/VmsXapi.mjs:166:38"
            }
          },
          {
            "data": {
              "type": "VM",
              "id": "96cfde06-61c0-0f3e-cf6d-f637d41cc8c6",
              "name_label": "SRV-SQL"
            },
            "id": "1725368863038",
            "message": "backup VM",
            "start": 1725368863038,
            "status": "failure",
            "tasks": [
              {
                "id": "1725368863045",
                "message": "clean-vm",
                "start": 1725368863045,
                "status": "success",
                "end": 1725368863747,
                "result": {
                  "merge": false
                }
              },
              {
                "id": "1725368864026:0",
                "message": "snapshot",
                "start": 1725368864026,
                "status": "success",
                "end": 1725368911729,
                "result": "4db8f7fb-d7d0-cd20-24d1-9223180f0c09"
              },
              {
                "data": {
                  "id": "122ddf1f-090d-4c23-8c5e-fe095321f8b9",
                  "isFull": false,
                  "type": "remote"
                },
                "id": "1725368911729:0",
                "message": "export",
                "start": 1725368911729,
                "status": "success",
                "tasks": [
                  {
                    "id": "1725369104743",
                    "message": "clean-vm",
                    "start": 1725369104743,
                    "status": "success",
                    "end": 1725369105118,
                    "result": {
                      "merge": false
                    }
                  }
                ],
                "end": 1725369105118
              },
              {
                "data": {
                  "id": "beee944b-e502-61d7-e03b-e1408f01db8c",
                  "isFull": false,
                  "name_label": "iSCSI-STORE-CES-01_HDD-01",
                  "type": "SR"
                },
                "id": "1725368911729:1",
                "message": "export",
                "start": 1725368911729,
                "status": "interrupted"
              }
            ],
            "end": 1725369105118,
            "result": {
              "code": "VDI_IN_USE",
              "params": [
                "OpaqueRef:7b2ab98c-bfa5-4403-8890-73b88ce4b1dd",
                "destroy"
              ],
              "task": {
                "uuid": "d3978e94-c447-987c-c15d-21adcb7a8805",
                "name_label": "Async.VDI.destroy",
                "name_description": "",
                "allowed_operations": [],
                "current_operations": {},
                "created": "20240903T13:11:44Z",
                "finished": "20240903T13:11:44Z",
                "status": "failure",
                "resident_on": "OpaqueRef:c329c60f-e5d8-4797-9019-2dcb1083227c",
                "progress": 1,
                "type": "<none/>",
                "result": "",
                "error_info": [
                  "VDI_IN_USE",
                  "OpaqueRef:7b2ab98c-bfa5-4403-8890-73b88ce4b1dd",
                  "destroy"
                ],
                "other_config": {},
                "subtask_of": "OpaqueRef:NULL",
                "subtasks": [],
                "backtrace": "(((process xapi)(filename ocaml/xapi/message_forwarding.ml)(line 4711))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 24))((process xapi)(filename ocaml/xapi/rbac.ml)(line 205))((process xapi)(filename ocaml/xapi/server_helpers.ml)(line 95)))"
              },
              "message": "VDI_IN_USE(OpaqueRef:7b2ab98c-bfa5-4403-8890-73b88ce4b1dd, destroy)",
              "name": "XapiError",
              "stack": "XapiError: VDI_IN_USE(OpaqueRef:7b2ab98c-bfa5-4403-8890-73b88ce4b1dd, destroy)\n    at XapiError.wrap (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/_XapiError.mjs:16:12)\n    at default (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/_getTaskResult.mjs:13:29)\n    at Xapi._addRecordToCache (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1076:24)\n    at file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1110:14\n    at Array.forEach (<anonymous>)\n    at Xapi._processEvents (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1100:12)\n    at Xapi._watchEvents (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1273:14)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)"
            }
          }
        ],
        "end": 1725369159662
      }
      

      What I have to do ?

      R 1 Reply Last reply Reply Quote 0
      • R Offline
        rtjdamen @SylvainB
        last edited by

        @still_at_work this vdi_in_use error is something we have seen as well, when i do a retry the jobs are processing well at our end. So it seems more like a timing issue, vates is looking into this. Not shure if this is the same issue as u are seeing.

        1 Reply Last reply Reply Quote 0
        • S Offline
          SylvainB
          last edited by

          in my case, even if I restart the jobs in error, the error vdi_in_use persists

          R 1 Reply Last reply Reply Quote 0
          • R Offline
            rtjdamen @SylvainB
            last edited by

            @still_at_work let’s see what vates does discover on the logging, i bet it is some sort of timing issue.

            1 Reply Last reply Reply Quote 0
            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              See https://github.com/vatesfr/xen-orchestra/pull/7960

              Might be helpful

              fbeauchamp opened this pull request in vatesfr/xen-orchestra

              closed feat(backups/CBT): retry data_destroy when error is VDI_IN USE #7960

              S R 3 Replies Last reply Reply Quote 0
              • S Offline
                SylvainB @olivierlambert
                last edited by

                Thanks @olivierlambert

                I'm available to install patch on my installation if you want, and if it's possible.

                1 Reply Last reply Reply Quote 0
                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  If you have a ticket number we could take a look tomorrow 🙂

                  S 1 Reply Last reply Reply Quote 0
                  • S Offline
                    SylvainB @olivierlambert
                    last edited by

                    @olivierlambert nice !

                    Ticket#7727235

                    Thanks !

                    1 Reply Last reply Reply Quote 0
                    • R Offline
                      rtjdamen @olivierlambert
                      last edited by

                      @olivierlambert would this maybe also affect the other vdi_in_use error?

                      https://github.com/vatesfr/xen-orchestra/issues/7956

                      rtjdamen created this issue in vatesfr/xen-orchestra

                      closed VDI_IN_USE(OpaqueRef:d525416f-65c7-48b6-ad1c-200e8b315014, destroy) #7956

                      1 Reply Last reply Reply Quote 0
                      • R Offline
                        rtjdamen @olivierlambert
                        last edited by

                        @olivierlambert the vdi_in_use error we saw in regarding to destroy has not been occuring again. The vdi_in_use error regarding data_destroy is still occuring. Not shure if the fix did anything or that we were lucky not to see issues last night on it. I believe @florent is right and this is caused by a timing issue but maybe we need more time then 4 seconds.

                        1 Reply Last reply Reply Quote 0
                        • C Offline
                          CJ @rtjdamen
                          last edited by CJ

                          @rtjdamen I do run from sources and I was on the latest build when I posted. One of my first steps in regards to any issue is to update XO. I do not have any speed limits configured for the job.

                          @olivierlambert It seems to be happening fairly regularly for me. At least every couple of days. Let me know what I can do to help troubleshoot.

                          It appears that the same thing has happened again. One VM got attached to the Control Domain yesterday and therefore failed to backup. What is odd is that now I have another VM listed twice as being attached to the Control Domain. Oddly, they show the same attached UUID but different VBD UUIDs.

                          I see that there are patches available for the pool, so I will apply those as well as update XO and remove the Control attached VMs.

                          R 1 Reply Last reply Reply Quote 0
                          • R Offline
                            rtjdamen
                            last edited by

                            today i got issues with one of our hosts, i needed to do a hard reset of it. Now i get the error "can't create a stream from a metadata VDI, fall back to a base " for these vms hosted on this machine. I believe this error message is caused because the CBT got invalid after the hard reset. I remember we had this kind of error messages on vmware as well when a host crashed. Maybe if this is the case the error message should be update to something like "CBT is invalid fall back to base" it makes more sense that way.

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                            • R Offline
                              rtjdamen @CJ
                              last edited by

                              @CJ strange indeed, are the backups succesfull or do they fail as well?

                              C 1 Reply Last reply Reply Quote 0
                              • C Offline
                                CJ @rtjdamen
                                last edited by

                                @rtjdamen The one backup failed last night, but the next one hasn't run yet. However, I expect both VMs to fail. Due to issues applying the patches I haven't cleared the control attached domain yet.

                                R 1 Reply Last reply Reply Quote 0
                                • R Offline
                                  rtjdamen @CJ
                                  last edited by

                                  @CJ strange issue, not something we see on our end. Maybe vates has an idea?

                                  C 1 Reply Last reply Reply Quote 0
                                  • C Offline
                                    CJ @rtjdamen
                                    last edited by

                                    @rtjdamen Agreed. I'm waiting for them to respond regarding my patching problems so I can test the latest updates. If that still has problems then hopefully they can let me know what they need to investigate the issue.

                                    1 Reply Last reply Reply Quote 0
                                    • C Offline
                                      CJ
                                      last edited by

                                      I'm now updated to the latest patches and XO version. I've cleaned out the control attached VMs and the orphans. We'll see how the backup goes tonight.

                                      R 1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        rtjdamen @CJ
                                        last edited by

                                        @CJ fingers crossed!

                                        1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          rtjdamen
                                          last edited by

                                          Hi all, i can confirm the vdi_in_use error is resolved by https://github.com/vatesfr/xen-orchestra/pull/7960 we no longer see issues there.

                                          Only remaining issue we see is the “ can’t create a stream from a metadata vdi fall back to base”

                                          fbeauchamp opened this pull request in vatesfr/xen-orchestra

                                          closed feat(backups/CBT): retry data_destroy when error is VDI_IN USE #7960

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                                          • Tristis OrisT Offline
                                            Tristis Oris Top contributor
                                            last edited by

                                            not sure is it CBT related, but 1 pool got a huge coalesce queue after i tried migrate VDI to another storage.

                                            for example, this VM halted for a months with disabled backups. How it possible to get coalesce this way?
                                            89e83148-f664-4851-a326-267f9f262ddd-image.png

                                            ba2e7789-ccae-4835-9b25-271d94317584-image.png

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