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    NFS Remote encryption problem

    Scheduled Pinned Locked Moved Backup
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Okay pinging @julien-f about the encryption seems broken.

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      • D Offline
        djingo @olivierlambert
        last edited by djingo

        @olivierlambert thanks! I have tried to put the remote on a different filer and there it works with encryption.

        unraid: does not work
        truenas core: works

        This was just for testing purposes. I cannot use the truenas filer, as it does not have enough storage for my XCP backups. The unRAID filer is my only option here. Is there any chance to figure out what goes wrong there?

        The part that is irritating is that it works without encryption. The way I understood the implementation of remote encryption is that it is independent of the underlying storage (protocol) and thereby there should be no difference for the NFS daemon whether encryption is used or not. Right?

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        • D Offline
          djingo @olivierlambert
          last edited by

          @olivierlambert @julien-f OK I got this figured out and it may be worth putting this as a tipp in the XO documentation:

          unRAID offers two kinds NFS exports as shares:

          • user (a virtual fs layer across the array of several disks)
          • disk (direkt fs access to the disk, not going through the array fs layer)

          Normally the disk type share is more compatible and faster. This is where XO remote encryption does not work.

          XO remote encryption works fine with the user type of shares.

          I am currently running some backups to see if not just the mount works and that it is actually working in operation.

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          • D Offline
            djingo @djingo
            last edited by djingo

            I am now also seeing the "Trying to add data in unsupported state" problem,

            see this thread: https://xcp-ng.org/forum/post/84594

            That did never occur when the remote used for this backup was not encrypted.

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            • stephane-m-devS Offline
              stephane-m-dev Vates 🪐 XO Team @djingo
              last edited by

              @djingo said in NFS Remote encryption problem:

              "message": "ENOENT: no such file or directory, open '/run/xo-server/mounts/e782c43e-2ac7-472c-...etc.../metadata.json'"

              Hi,

              Can you see if the specified path and file exist?

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              • D Offline
                djingo @stephane-m-dev
                last edited by

                @stephane-m-dev the path exists but it was empty.

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                • stephane-m-devS Offline
                  stephane-m-dev Vates 🪐 XO Team @djingo
                  last edited by

                  @djingo said in NFS Remote encryption problem:

                  @stephane-m-dev the path exists but it was empty.

                  The problem doesn't happen on our enterprise NFS server with encryption.

                  But I tested on a freshly installed personal NFS server, and I get the same error as you if I use encryption.

                  We are investigating and will keep you informed.

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                  • stephane-m-devS Offline
                    stephane-m-dev Vates 🪐 XO Team @djingo
                    last edited by stephane-m-dev

                    @djingo

                    It seems the problem happens when the directory shared contains non-hidden files.
                    Can you try to add a NFS remote with encryption on an new empty directory, and let us know if it works?

                    This is not specified, but the encrypted remote must not contain encrypted and unencrypted file, as they may conflict.
                    We should add this information.

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                    • D Offline
                      djingo @stephane-m-dev
                      last edited by djingo

                      @stephane-m-dev the folder was positively empty, I explicitly removed all files before adding it as remote. Have you read what I wrote about different share types in unRAID?

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                      • stephane-m-devS Offline
                        stephane-m-dev Vates 🪐 XO Team @djingo
                        last edited by

                        @djingo Do you have any error logs on the unraid server side?

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                        • D Offline
                          djingo @stephane-m-dev
                          last edited by

                          @stephane-m-dev i checked, there was nothing

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                          • stephane-m-devS Offline
                            stephane-m-dev Vates 🪐 XO Team @djingo
                            last edited by

                            @djingo Can you share your NFS config file (/etc/exports) ?

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                            • D Offline
                              djingo @stephane-m-dev
                              last edited by djingo

                              @stephane-m-dev

                              the disk share (there the error occurs):
                              "/mnt/disk3" -fsid=87,async,no_subtree_check 192.168.100.0/24(sec=sys,rw,no_root_squash,insecure) *(sec=sys,ro,insecure,anongid=100,anonuid=99,all_squash)

                              the user share (here it works):
                              "/mnt/user/backup" -fsid=91,async,no_subtree_check 192.168.100.0/24(sec=sys,rw,no_root_squash,insecure) *(sec=sys,ro,insecure,anongid=100,anonuid=99,all_squash)

                              please also do not overlook the other problem with the full backup mode when encryption is used: "Trying to add data in unsupported state" (see above)

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                              • stephane-m-devS Offline
                                stephane-m-dev Vates 🪐 XO Team @djingo
                                last edited by

                                @djingo said in NFS Remote encryption problem:

                                "/mnt/disk3" -fsid=87,async,no_subtree_check 192.168.100.0/24(sec=sys,rw,no_root_squash,insecure) *(sec=sys,ro,insecure,anongid=100,anonuid=99,all_squash)

                                Thank you.
                                By reusing the same NFS config that fails on your server, I unfortunately could not reproduce the problem.
                                The only case where I saw the same error was when the shared directory already contained files, but you told me that was not your case.

                                We will work on improving error handling to better identify NFS server-specific problems.

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  Maybe some hidden files? (eg be sure to display all files even hidden ones)

                                  stephane-m-devS D 2 Replies Last reply Reply Quote 0
                                  • stephane-m-devS Offline
                                    stephane-m-dev Vates 🪐 XO Team @olivierlambert
                                    last edited by

                                    @olivierlambert No, in the code we only check for non-hidden files, and @djingo checked that the directory was totally empty.

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                                    • D Offline
                                      djingo @olivierlambert
                                      last edited by

                                      @olivierlambert ls -halF - nothing was there

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                                      • D Offline
                                        djingo @stephane-m-dev
                                        last edited by

                                        @stephane-m-dev well, have you tried this on an unraid server with a disk share? if not, you are still missing my point.

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                                        • stephane-m-devS Offline
                                          stephane-m-dev Vates 🪐 XO Team @djingo
                                          last edited by

                                          @djingo As said before, we will work on improving error handling to better identify specific issues with some users' NFS servers.

                                          Unfortunately, we cannot reproduce the exact configuration of each user.

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                                          • D Offline
                                            djingo @stephane-m-dev
                                            last edited by djingo

                                            @stephane-m-dev understood. My suggestion regarding the different behavior (does not work with disk share, does work with user share) on unraid would be to put this in a "tip" in the documentation section about setting up Remotes.

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