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    PCIe card removal and failure to boot from NVMe

    Scheduled Pinned Locked Moved Solved XCP-ng
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    • E Offline
      exime @olivierlambert
      last edited by

      @olivierlambert - sorry, to be clear, I did run that command (multiple times)

      [11:10 xcp-ng ~]# /opt/xensource/libexec/xen-cmdline --get-dom0 xen-pciback.hide

[11:12 xcp-ng ~]#
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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        And if you replug the card it works again, right?

        E 1 Reply Last reply Reply Quote 0
        • E Offline
          exime @olivierlambert
          last edited by

          @olivierlambert said in PCIe card removal and failure to boot from NVMe:

          And if you replug the card it works again, right?

          Yep, if I put it in the same slot.

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            @dthenot or @dinhngtu any idea?

            E 1 Reply Last reply Reply Quote 0
            • E Offline
              exime @olivierlambert
              last edited by 

              [11:12 xcp-ng ~]# xl pci-assignable-list
0000:01:00.0
0000:46:00.0
0000:01:00.1
0000:45:00.0
0000:44:00.0

              44, 45, 46, 47 are the USB controllers. For some reason, only 47 is missing from this list. All four of them were previously hidden from dom0, but only 47 actually cleared

              D 1 Reply Last reply Reply Quote 0
              • D Offline
                dinhngtu Vates 🪐 XCP-ng Team @exime
                last edited by

                @exime Is the error coming from Grub or the Dom0 kernel?

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                • E Offline
                  exime @dinhngtu
                  last edited by

                  @dinhngtu said in PCIe card removal and failure to boot from NVMe:

                  @exime Is the error coming from Grub or the Dom0 kernel?

                  I'm guessing the kernel? I get the XCP-NG splash screen for a long time (normal boot is very quick on this machine), the progress bar goes about 50%, then it drops into an emergency shell of some sort saying it can't find the root drive (I'm guessing because the PCIe stuff is shifted unexpectedly).

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                  • D Offline
                    dinhngtu Vates 🪐 XCP-ng Team @exime
                    last edited by

                    @exime What does your grub.cfg and the output of ls -lR /dev/disk look like? At the Grub menu, try replacing quiet vga=785 splash plymouth.ignore-serial-consoles with vga=785 loglevel=8 and see if you can gather some logs.

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                    • E Offline
                      exime @dinhngtu
                      last edited by

                      @dinhngtu said in PCIe card removal and failure to boot from NVMe:

                      @exime What does your grub.cfg and the output of ls -lR /dev/disk look like? At the Grub menu, try replacing quiet vga=785 splash plymouth.ignore-serial-consoles with vga=785 loglevel=8 and see if you can gather some logs.

                      [09:15 xcp-ng ~]# cat /boot/efi/EFI/xenserver/grub.cfg
serial --unit=0 --speed=115200
terminal_input serial console
terminal_output serial console
set default=0
set timeout=5
if [ -s $prefix/grubenv ]; then
        load_env
fi

if [ -n "$override_entry" ]; then
        set default=$override_entry
fi

menuentry 'XCP-ng' {
        search --label --set root root-hhtyle
        multiboot2 /boot/xen.gz dom0_mem=7552M,max:7552M watchdog ucode=scan dom0_max_vcpus=1-16 crashkernel=256M,below=4G console=vga vga=mode-0x0311 cpufreq=xen:performance
        module2 /boot/vmlinuz-4.19-xen root=LABEL=root-hhtyle ro nolvm hpet=disable console=hvc0 console=tty0 quiet vga=785 splash plymouth.ignore-serial-consoles
        module2 /boot/initrd-4.19-xen.img
}

                      [11:44 xcp-ng ~]# ls -lR /dev/disk
/dev/disk:
total 0
drwxr-xr-x 2 root root 440 Jan 24 00:45 by-id
drwxr-xr-x 2 root root 120 Jan 24 00:44 by-label
drwxr-xr-x 2 root root 140 Jan 24 00:44 by-partuuid
drwxr-xr-x 2 root root 200 Jan 24 00:44 by-path
drwxr-xr-x 2 root root 160 Jan 24 00:45 by-uuid

/dev/disk/by-id:
total 0
lrwxrwxrwx 1 root root 10 Jan 24 00:45 dm-name-XSLocalEXT--4fadad90--5cd2--28d9--a74b--c2f8b2e99c85-4fadad90--5cd2--28d9--a74b--c2f8b2e99c85 -> ../../dm-0
lrwxrwxrwx 1 root root 10 Jan 24 00:45 dm-name-XSLocalEXT--beb5b05b--fcf0--f72c--013f--ee64769c667d-beb5b05b--fcf0--f72c--013f--ee64769c667d -> ../../dm-1
lrwxrwxrwx 1 root root 10 Jan 24 00:45 dm-uuid-LVM-2nTv98148P9MlLTa8b2mLCJbBm5b2EZw6e9Lwkqe7AKIjiO1KqCCXV1U5KAjc629 -> ../../dm-0
lrwxrwxrwx 1 root root 10 Jan 24 00:45 dm-uuid-LVM-xCsOTEj1VHU01BfH36dnjDKKYodoLoH7J3vmvtKqml4yLHCs9mZ2UF1msemJRUIQ -> ../../dm-1
lrwxrwxrwx 1 root root 13 Jan 24 00:44 nvme-eui.0000000000000000000cca0c02c43300 -> ../../nvme2n1
lrwxrwxrwx 1 root root 13 Jan 24 00:44 nvme-eui.e8238fa6bf530001001b448b476d9fae -> ../../nvme0n1
lrwxrwxrwx 1 root root 13 Jan 24 00:44 nvme-eui.e8238fa6bf530001001b448b4ceb47af -> ../../nvme1n1
lrwxrwxrwx 1 root root 15 Jan 24 00:44 nvme-eui.e8238fa6bf530001001b448b4ceb47af-part1 -> ../../nvme1n1p1
lrwxrwxrwx 1 root root 15 Jan 24 00:44 nvme-eui.e8238fa6bf530001001b448b4ceb47af-part2 -> ../../nvme1n1p2
lrwxrwxrwx 1 root root 15 Jan 24 00:44 nvme-eui.e8238fa6bf530001001b448b4ceb47af-part3 -> ../../nvme1n1p3
lrwxrwxrwx 1 root root 15 Jan 24 00:44 nvme-eui.e8238fa6bf530001001b448b4ceb47af-part5 -> ../../nvme1n1p5
lrwxrwxrwx 1 root root 15 Jan 24 00:44 nvme-eui.e8238fa6bf530001001b448b4ceb47af-part6 -> ../../nvme1n1p6
lrwxrwxrwx 1 root root 13 Jan 24 00:44 nvme-UCSC-NVMEHW-H1600_SDM0000766B3 -> ../../nvme2n1
lrwxrwxrwx 1 root root 13 Jan 24 00:44 nvme-WD_BLACK_SN850X_4000GB_24035E801050 -> ../../nvme0n1
lrwxrwxrwx 1 root root 13 Jan 24 00:44 nvme-WD_Blue_SN580_500GB_23433Q804055 -> ../../nvme1n1
lrwxrwxrwx 1 root root 15 Jan 24 00:44 nvme-WD_Blue_SN580_500GB_23433Q804055-part1 -> ../../nvme1n1p1
lrwxrwxrwx 1 root root 15 Jan 24 00:44 nvme-WD_Blue_SN580_500GB_23433Q804055-part2 -> ../../nvme1n1p2
lrwxrwxrwx 1 root root 15 Jan 24 00:44 nvme-WD_Blue_SN580_500GB_23433Q804055-part3 -> ../../nvme1n1p3
lrwxrwxrwx 1 root root 15 Jan 24 00:44 nvme-WD_Blue_SN580_500GB_23433Q804055-part5 -> ../../nvme1n1p5
lrwxrwxrwx 1 root root 15 Jan 24 00:44 nvme-WD_Blue_SN580_500GB_23433Q804055-part6 -> ../../nvme1n1p6

/dev/disk/by-label:
total 0
lrwxrwxrwx 1 root root 15 Jan 24 00:44 BOOT-HHTYLE -> ../../nvme1n1p3
lrwxrwxrwx 1 root root 15 Jan 24 00:44 logs-hhtyle -> ../../nvme1n1p5
lrwxrwxrwx 1 root root 15 Jan 24 00:44 root-hhtyle -> ../../nvme1n1p1
lrwxrwxrwx 1 root root 15 Jan 24 00:44 swap-hhtyle -> ../../nvme1n1p6

/dev/disk/by-partuuid:
total 0
lrwxrwxrwx 1 root root 15 Jan 24 00:44 74a7e458-0357-4734-9650-dea92da16ba3 -> ../../nvme1n1p5
lrwxrwxrwx 1 root root 15 Jan 24 00:44 800fd05b-7f1d-45a5-9ad9-28b1151bceb8 -> ../../nvme1n1p3
lrwxrwxrwx 1 root root 15 Jan 24 00:44 9e98a731-2776-4550-b648-25fb65ce15f8 -> ../../nvme1n1p6
lrwxrwxrwx 1 root root 15 Jan 24 00:44 ab62b83f-b5dd-48f1-8a02-e2cec53cf18d -> ../../nvme1n1p2
lrwxrwxrwx 1 root root 15 Jan 24 00:44 b20e412b-aa17-4c49-b691-3217120fb1fc -> ../../nvme1n1p1

/dev/disk/by-path:
total 0
lrwxrwxrwx 1 root root 13 Jan 24 00:44 pci-0000:48:00.0-nvme-1 -> ../../nvme0n1
lrwxrwxrwx 1 root root 13 Jan 24 00:44 pci-0000:49:00.0-nvme-1 -> ../../nvme1n1
lrwxrwxrwx 1 root root 15 Jan 24 00:44 pci-0000:49:00.0-nvme-1-part1 -> ../../nvme1n1p1
lrwxrwxrwx 1 root root 15 Jan 24 00:44 pci-0000:49:00.0-nvme-1-part2 -> ../../nvme1n1p2
lrwxrwxrwx 1 root root 15 Jan 24 00:44 pci-0000:49:00.0-nvme-1-part3 -> ../../nvme1n1p3
lrwxrwxrwx 1 root root 15 Jan 24 00:44 pci-0000:49:00.0-nvme-1-part5 -> ../../nvme1n1p5
lrwxrwxrwx 1 root root 15 Jan 24 00:44 pci-0000:49:00.0-nvme-1-part6 -> ../../nvme1n1p6
lrwxrwxrwx 1 root root 13 Jan 24 00:44 pci-0000:4e:00.0-nvme-1 -> ../../nvme2n1

/dev/disk/by-uuid:
total 0
lrwxrwxrwx 1 root root 15 Jan 24 00:44 7fa2653d-923c-4977-bbae-55b7d1f18dcd -> ../../nvme1n1p5
lrwxrwxrwx 1 root root 15 Jan 24 00:44 7fdb336a-d086-4060-a369-34fd1bba013e -> ../../nvme1n1p1
lrwxrwxrwx 1 root root 10 Jan 24 00:45 8f140914-ede9-48b5-8196-a8b382e058b8 -> ../../dm-1
lrwxrwxrwx 1 root root 15 Jan 24 00:44 a90dd274-2c82-4efc-baa8-dac1f75a4206 -> ../../nvme1n1p6
lrwxrwxrwx 1 root root 15 Jan 24 00:44 BACD-FCE2 -> ../../nvme1n1p3
lrwxrwxrwx 1 root root 10 Jan 24 00:45 e5ad55df-b9d3-45c0-bd61-0b0c1ed2ad55 -> ../../dm-0

                      I'll have to try the grub change to get logs when I can take the machine out of service, maybe later tonight.

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                      • D Offline
                        dinhngtu Vates 🪐 XCP-ng Team @exime
                        last edited by

                        @exime Could you gather the outputs of /run/initramfs/rdsosreport.txt, ls /sys/module/nvme/drivers/pci\:nvme and other relevant commands from the recovery shell?

                        If you can't type or use a USB drive during the recovery shell, do dracut --add-drivers "usbhid uas" -f /boot/initrd-temp.img and boot from that initrd.

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                        • E Offline
                          exime
                          last edited by

                          Update: I put the server back to the exact configuration it was in, rebooted, and nothing showed up in xl pci-assignable-list. There must have been some configuration... somewhere... that something was looking for that was related to the exact locations of those 4 USB controllers.

                          TL;DR, all is well, thanks for the help!

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                          • olivierlambertO Offline
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            Okay weird, at east glad to know it works now 🙂

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