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    VM Failing to Reboot

    Scheduled Pinned Locked Moved Unsolved Management
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    • D Offline
      dinhngtu Vates 🪐 XCP-ng Team @kagbasi-ngc
      last edited by

      @kagbasi-ngc It shouldn't, the debugger drivers are built into Windows. If you're having issues with attaching the debugger, you can get into the F8 menu, start attaching WinDbg then choose Debugging mode in the F8 menu to start the guest. This should give WinDbg the correct timing to attach to the guest.

      K 1 Reply Last reply Reply Quote 0
      • K Offline
        kagbasi-ngc @dinhngtu
        last edited by

        @dinhngtu thanks for the pointers, but nothing I'm doing seems to be working. The debugger seems to have connected to the host successful, but the VM isn't transmitting any data to the debugport.

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        • D Offline
          dinhngtu Vates 🪐 XCP-ng Team @kagbasi-ngc
          last edited by

          @kagbasi-ngc Does it get stuck at "Waiting to reconnect..."? Do you get anything when telnet-ing to the VM's serial port?

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          • K Offline
            kagbasi-ngc @dinhngtu
            last edited by

            @dinhngtu Yes (see image below). I'm on my way back to the office now, should be there in about 45 mins and will try telnet to the host tcp port 7001 and see what I get.

            1000235726.jpg

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            • K Offline
              kagbasi-ngc @dinhngtu
              last edited by

              @dinhngtu said in VM Failing to Reboot:

              Do you get anything when telnet-ing to the VM's serial port?

              Sorry for the delayed response. I just attempted to telnet to the VM's serial port on the host, while watching IPTables, and here's the behavior I observed:

              • The PuTTY telnet session remains open while the VM is powered up and attempting to boot.

              • As soon as the BSOD is encountered and the VM powers off, the telnet session window terminates.

              • While watching IPTables, I can see the pkts count increment by 5 each time I attempt a connection.

              Given the above observations, I'm convinced that the host is setup correctly, but it's the VM that is not dumping any data to the serial console on the host.

              This is the IPTables rule I was watching:

              Chain	xapi-INPUT (1 references)
               pkts	bytes	target		prot	opt	in	out	source		destination
                 70	3636	ACCEPT		tcp	--	*	*	0.0.0.0/0	0.0.0.0/0	ctstate NEW tcp dpt:7001
              
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              • D Offline
                dinhngtu Vates 🪐 XCP-ng Team @kagbasi-ngc
                last edited by

                @kagbasi-ngc Could you check bcdedit /store bcd /enum all (you can do this from Safe Mode, just do bcdedit /enum all) to see if the debugger settings are still there? For reference, it should look like:

                Windows Boot Loader
                -------------------
                identifier              {current}
                ...
                debug                   Yes
                
                ...
                
                Debugger Settings
                -----------------
                identifier              {dbgsettings}
                debugtype               Serial
                debugport               1
                baudrate                115200
                
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                • K Offline
                  kagbasi-ngc @dinhngtu
                  last edited by

                  @dinhngtu Checking now.

                  As soon as I selected Safe Mode with Command Prompt, the following came up. So I'm waiting for it to finish.

                  1000235776.jpg

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                  • K Offline
                    kagbasi-ngc @dinhngtu
                    last edited by

                    @dinhngtu said in VM Failing to Reboot:

                    @kagbasi-ngc Could you check bcdedit /store bcd /enum all (you can do this from Safe Mode, just do bcdedit /enum all) to see if the debugger settings are still there? For reference, it should look like:

                    Here you go. As far as I can tell, the settings are there.

                    Firmware Boot Manager
                    ---------------------
                    identifier              {fwbootmgr}
                    displayorder            {869b8842-cfa5-11ef-88bd-6690debbc340}
                                            {bootmgr}
                                            {4953fce7-d2e8-11ef-9050-806e6f6e6963}
                                            {68f8db89-dac7-11ef-b603-806e6f6e6963}
                                            {869b8841-cfa5-11ef-88bd-6690debbc340}
                                            {869b8846-cfa5-11ef-88bd-6690debbc340}
                                            {cc338294-d2fd-11ef-904b-806e6f6e6963}
                                            {869b8844-cfa5-11ef-88bd-6690debbc340}
                    timeout                 0
                    
                    Windows Boot Manager
                    --------------------
                    identifier              {bootmgr}
                    device                  partition=S:
                    path                    \EFI\Microsoft\Boot\bootmgfw.efi
                    description             Windows Boot Manager
                    locale                  en-US
                    inherit                 {globalsettings}
                    bootshutdowndisabled    Yes
                    default                 {default}
                    resumeobject            {869b8847-cfa5-11ef-88bd-6690debbc340}
                    displayorder            {default}
                    toolsdisplayorder       {memdiag}
                    timeout                 30
                    
                    Firmware Application (101fffff)
                    -------------------------------
                    identifier              {4953fce7-d2e8-11ef-9050-806e6f6e6963}
                    description             UEFI Misc Device 2
                    
                    Firmware Application (101fffff)
                    -------------------------------
                    identifier              {68f8db89-dac7-11ef-b603-806e6f6e6963}
                    description             UEFI Misc Device 3
                    
                    Firmware Application (101fffff)
                    -------------------------------
                    identifier              {869b8841-cfa5-11ef-88bd-6690debbc340}
                    description             UiApp
                    
                    Firmware Application (101fffff)
                    -------------------------------
                    identifier              {869b8842-cfa5-11ef-88bd-6690debbc340}
                    description             UEFI Misc Device
                    
                    Firmware Application (101fffff)
                    -------------------------------
                    identifier              {869b8844-cfa5-11ef-88bd-6690debbc340}
                    description             UEFI PXEv6 (MAC:7E30B1BB2307)
                    
                    Firmware Application (101fffff)
                    -------------------------------
                    identifier              {869b8846-cfa5-11ef-88bd-6690debbc340}
                    description             EFI Internal Shell
                    
                    Firmware Application (101fffff)
                    -------------------------------
                    identifier              {cc338294-d2fd-11ef-904b-806e6f6e6963}
                    description             UEFI PXEv4 (MAC:7E30B1BB2307)
                    
                    Windows Boot Loader
                    -------------------
                    identifier              {default}
                    device                  partition=C:
                    path                    \windows\system32\winload.efi
                    description             Windows Server
                    locale                  en-US
                    inherit                 {bootloadersettings}
                    recoverysequence        {ad69be4c-cf8c-11ef-9047-6690debbc340}
                    displaymessageoverride  Recovery
                    recoveryenabled         Yes
                    isolatedcontext         Yes
                    allowedinmemorysettings 0x15000075
                    osdevice                partition=C:
                    systemroot              \windows
                    resumeobject            {869b8847-cfa5-11ef-88bd-6690debbc340}
                    nx                      OptOut
                    bootlog                 Yes
                    
                    Windows Boot Loader
                    -------------------
                    identifier              {ad69be4c-cf8c-11ef-9047-6690debbc340}
                    device                  ramdisk=[\Device\HarddiskVolume4]\Recovery\WindowsRE\Winre.wim,{ad69be4d-cf8c-11ef-9047-6690debbc340}
                    path                    \windows\system32\winload.efi
                    description             Windows Recovery Environment
                    locale                  en-US
                    inherit                 {bootloadersettings}
                    displaymessage          Recovery
                    osdevice                ramdisk=[\Device\HarddiskVolume4]\Recovery\WindowsRE\Winre.wim,{ad69be4d-cf8c-11ef-9047-6690debbc340}
                    systemroot              \windows
                    nx                      OptIn
                    bootmenupolicy          Standard
                    winpe                   Yes
                    
                    Resume from Hibernate
                    ---------------------
                    identifier              {869b8847-cfa5-11ef-88bd-6690debbc340}
                    device                  partition=C:
                    path                    \windows\system32\winresume.efi
                    description             Windows Resume Application
                    locale                  en-US
                    inherit                 {resumeloadersettings}
                    recoverysequence        {ad69be4c-cf8c-11ef-9047-6690debbc340}
                    recoveryenabled         Yes
                    isolatedcontext         Yes
                    allowedinmemorysettings 0x15000075
                    filedevice              partition=C:
                    custom:21000026         partition=C:
                    filepath                \hiberfil.sys
                    debugoptionenabled      No
                    
                    Windows Memory Tester
                    ---------------------
                    identifier              {memdiag}
                    device                  partition=S:
                    path                    \EFI\Microsoft\Boot\memtest.efi
                    description             Windows Memory Diagnostic
                    locale                  en-US
                    inherit                 {globalsettings}
                    badmemoryaccess         Yes
                    
                    EMS Settings
                    ------------
                    identifier              {emssettings}
                    bootems                 Yes
                    
                    Debugger Settings
                    -----------------
                    identifier              {dbgsettings}
                    debugtype               Serial
                    debugport               1
                    baudrate                115200
                    
                    RAM Defects
                    -----------
                    identifier              {badmemory}
                    
                    Global Settings
                    ---------------
                    identifier              {globalsettings}
                    inherit                 {dbgsettings}
                                            {emssettings}
                                            {badmemory}
                    
                    Boot Loader Settings
                    --------------------
                    identifier              {bootloadersettings}
                    inherit                 {globalsettings}
                                            {hypervisorsettings}
                    
                    Hypervisor Settings
                    -------------------
                    identifier              {hypervisorsettings}
                    hypervisordebugtype     Serial
                    hypervisordebugport     1
                    hypervisorbaudrate      115200
                    
                    Resume Loader Settings
                    ----------------------
                    identifier              {resumeloadersettings}
                    inherit                 {globalsettings}
                    
                    Device options
                    --------------
                    identifier              {ad69be4d-cf8c-11ef-9047-6690debbc340}
                    description             Windows Recovery
                    ramdisksdidevice        partition=\Device\HarddiskVolume4
                    ramdisksdipath          \Recovery\WindowsRE\boot.sdi
                    
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                    • D Offline
                      dinhngtu Vates 🪐 XCP-ng Team @kagbasi-ngc
                      last edited by

                      @kagbasi-ngc {dbgsettings} are there but {default}/debug is not set to Yes.

                      K 1 Reply Last reply Reply Quote 0
                      • K Offline
                        kagbasi-ngc @dinhngtu
                        last edited by

                        @dinhngtu My apologies for the delayed response. Got busy with several meetings.

                        So, I finally got the debugger to attach to the VM (after many tries). I was able to capture some logs, but was not able to get any response to the command you asked me to run: sxe -c "lm1mna (poi(rdx));g" ld

                        One thing I did was to re-install the xen drivers, so you'll see them get loaded in the debug logs.

                        Another thing to also point out, I cloned the snapshot of this VM to a new VM and observed the following:

                        • The cloned VM from snapshot booted up all the way into Windows, and I was able to login.

                        • I noticed that the Start Menu would not open (after several clicks), even though the Windows Explorer opens. So, I initiated a reboot - this time using the XO restart button.

                        • The VM went down for a reboot and got stuck in the same boot state (i.e., spinning wheel after the Windows splash logo). The VM's NIC comes up, however, because it starts responding to pings.

                        Anyway, here're the debug logs from the original VM:

                        
                        ************* Preparing the environment for Debugger Extensions Gallery repositories **************
                           ExtensionRepository : Implicit
                           UseExperimentalFeatureForNugetShare : true
                           AllowNugetExeUpdate : true
                           NonInteractiveNuget : true
                           AllowNugetMSCredentialProviderInstall : true
                           AllowParallelInitializationOfLocalRepositories : true
                           EnableRedirectToChakraJsProvider : false
                        
                           -- Configuring repositories
                              ----> Repository : LocalInstalled, Enabled: true
                              ----> Repository : UserExtensions, Enabled: true
                        
                        >>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
                        
                        ************* Waiting for Debugger Extensions Gallery to Initialize **************
                        
                        >>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.015 seconds
                           ----> Repository : UserExtensions, Enabled: true, Packages count: 0
                           ----> Repository : LocalInstalled, Enabled: true, Packages count: 42
                        
                        Microsoft (R) Windows Debugger Version 10.0.27725.1000 AMD64
                        Copyright (c) Microsoft Corporation. All rights reserved.
                        
                        Opened 10.0.10.12
                        Waiting to reconnect...
                        Connected to Windows 10 20348 x64 target at (Tue Jan 28 20:04:11.011 2025 (UTC - 5:00)), ptr64 TRUE
                        Kernel Debugger connection established.
                        Symbol search path is: srv*
                        Executable search path is: 
                        Windows 10 Kernel Version 20348 MP (1 procs) Free x64
                        Edition build lab: 20348.859.amd64fre.fe_release_svc_prod2.220707-1832
                        Kernel base = 0xfffff803`1be00000 PsLoadedModuleList = 0xfffff803`1ca33d20
                        System Uptime: 0 days 0:00:00.000
                        Unable to load image ntkrnlmp.exe, Win32 error 0n2
                        xen|LogReadLogLevel: fail1 (c0000034)
                        xen|LogReadLogLevel: fail1 (c0000034)
                        xen|DllInitialize: 9.1.9 (105) (10.09.2024)
                        xen|AcpiFindRsdp: 0x00000000000EA020
                        xen|SystemInitialize: CPUs 2 / 4
                        xen|SystemGetStartOptions:  NOEXECUTE=OPTOUT  BOOTLOG  DEBUGPORT=COM1  BAUDRATE=115200  FVEBOOT=2670592  NOVGA  DEBUG
                        xen|SystemGetVersionInformation: KERNEL: 10.0 (BUILD 20348) PLATFORM WIN32_NT (x64)
                        xen|SystemGetVersionInformation: SUITES:
                        xen|SystemGetVersionInformation: - TERMINAL
                        xen|SystemGetVersionInformation: - SINGLEUSERTS
                        xen|SystemGetVersionInformation: TYPE: SERVER
                        xen|SystemGetMemoryInformation: RANGE[0] 00000000.00001000 - 00000000.0009ffff
                        xen|SystemGetMemoryInformation: RANGE[1] 00000000.00100000 - 00000000.ee4fbfff
                        xen|SystemGetMemoryInformation: RANGE[2] 00000000.ee4fd000 - 00000000.ee510fff
                        xen|SystemGetMemoryInformation: RANGE[3] 00000000.ee51b000 - 00000000.ef59afff
                        xen|SystemGetMemoryInformation: RANGE[4] 00000000.ef5ff000 - 00000000.effdefff
                        xen|SystemGetMemoryInformation: RANGE[5] 00000000.effff000 - 00000000.efffffff
                        xen|SystemGetMemoryInformation: RANGE[6] 00000001.00000000 - 00000004.0f7fffff
                        xen|SystemGetMemoryInformation: MaximumPhysicalAddress = 00000004.0f7fffff
                        xen|AcpiGetXsdt: 0x00000000FC00A5E0
                        xen|SystemProcessorDpc: ====> (0:0)
                        xen|SystemViridianInformation: ====>
                        xen|SystemViridianInformation: Interface Identifier: Hv#1
                        xen|SystemViridianInformation: Hypervisor Features:
                        xen|SystemViridianInformation:  - Partition Reference Counter
                        xen|SystemViridianInformation:  - Basic SynIC MSRs
                        xen|SystemViridianInformation:  - Synthetic Timer MSRs
                        xen|SystemViridianInformation:  - APIC Access MSRs
                        xen|SystemViridianInformation:  - Hypercall MSRs
                        xen|SystemViridianInformation:  - Virtual Processor Index MSR
                        xen|SystemViridianInformation:  - Partition Reference TSC MSR
                        xen|SystemViridianInformation:  - Timer Frequency MSR
                        xen|SystemViridianInformation: Recommendations:
                        xen|SystemViridianInformation:  - EOI, ICR and TPR access via MSR
                        xen|SystemViridianInformation:  - Use relaxed timing
                        xen|SystemViridianInformation:  - Retry spinlocks 2047 times
                        xen|SystemViridianInformation: Hardware Features:
                        xen|SystemViridianInformation:  - APIC overlay assist
                        xen|SystemViridianInformation:  - MSR bitmaps
                        xen|SystemViridianInformation:  - Second Level Address Translation (SLAT)
                        xen|SystemViridianInformation: <====
                        xen|SystemProcessorInitialize: Manufacturer: GenuineIntel
                        xen|SystemProcessorInitialize: APIC ID: 00
                        xen|SystemProcessorInitialize: PROCESSOR ID: 00
                        xen|SystemProcessorDpc: <==== (0:0)
                        xen|SystemProcessorDpc: ====> (0:1)
                        xen|SystemProcessorInitialize: Manufacturer: GenuineIntel
                        xen|SystemProcessorInitialize: APIC ID: 02
                        xen|SystemProcessorInitialize: PROCESSOR ID: 01
                        xen|SystemProcessorDpc: <==== (0:1)
                        xen|SystemGetTimeInformation: FALSE
                        xen|ModuleAdd: FFFFF8031BE00000 - FFFFF8031CE46FFF [ntoskrnl.exe]
                        xen|ModuleAdd: FFFFF80319DA0000 - FFFFF80319DA5FFF [hal.dll]
                        xen|ModuleAdd: FFFFF80319DB0000 - FFFFF80319DBDFFF [kdcom.dll]
                        xen|ModuleAdd: FFFFF803199F0000 - FFFFF80319D73FFF [mcupdate_GenuineIntel.dll]
                        xen|ModuleAdd: FFFFF8031F200000 - FFFFF8031F26CFFF [CLFS.SYS]
                        xen|ModuleAdd: FFFFF80319DC0000 - FFFFF80319DE7FFF [tm.sys]
                        xen|ModuleAdd: FFFFF8031F270000 - FFFFF8031F289FFF [PSHED.dll]
                        xen|ModuleAdd: FFFFF80319DF0000 - FFFFF80319DFAFFF [BOOTVID.dll]
                        xen|ModuleAdd: FFFFF8031F3B0000 - FFFFF8031F420FFF [FLTMGR.SYS]
                        xen|ModuleAdd: FFFFF8031F460000 - FFFFF8031F4C1FFF [msrpc.sys]
                        xen|ModuleAdd: FFFFF8031F430000 - FFFFF8031F458FFF [ksecdd.sys]
                        xen|ModuleAdd: FFFFF8031F290000 - FFFFF8031F3A2FFF [clipsp.sys]
                        xen|ModuleAdd: FFFFF8031F4D0000 - FFFFF8031F4DDFFF [cmimcext.sys]
                        xen|ModuleAdd: FFFFF8031F4E0000 - FFFFF8031F4F0FFF [werkernel.sys]
                        xen|ModuleAdd: FFFFF8031F500000 - FFFFF8031F50BFFF [ntosext.sys]
                        xen|ModuleAdd: FFFFF8031F510000 - FFFFF8031F5F4FFF [CI.dll]
                        xen|ModuleAdd: FFFFF8031F600000 - FFFFF8031F6BAFFF [cng.sys]
                        xen|ModuleAdd: FFFFF8031F6C0000 - FFFFF8031F79CFFF [Wdf01000.sys]
                        xen|ModuleAdd: FFFFF8031F7A0000 - FFFFF8031F7B3FFF [WDFLDR.SYS]
                        xen|ModuleAdd: FFFFF8031F7C0000 - FFFFF8031F7CCFFF [PRM.sys]
                        xen|ModuleAdd: FFFFF8031F7D0000 - FFFFF8031F7F5FFF [acpiex.sys]
                        xen|ModuleAdd: FFFFF8031F800000 - FFFFF8031F810FFF [WppRecorder.sys]
                        xen|ModuleAdd: FFFFF8031F820000 - FFFFF8031F82DFFF [msseccore.sys]
                        xen|ModuleAdd: FFFFF8031F830000 - FFFFF8031F84AFFF [SgrmAgent.sys]
                        xen|ModuleAdd: FFFFF8031F850000 - FFFFF8031F91AFFF [ACPI.sys]
                        xen|ModuleAdd: FFFFF8031F920000 - FFFFF8031F92BFFF [WMILIB.SYS]
                        xen|ModuleAdd: FFFFF8031F930000 - FFFFF8031F940FFF [WdBoot.sys]
                        xen|ModuleAdd: FFFFF8031F950000 - FFFFF8031F966FFF [WindowsTrustedRT.sys]
                        xen|ModuleAdd: FFFFF8031F970000 - FFFFF8031F9DAFFF [intelpep.sys]
                        xen|ModuleAdd: FFFFF8031F9E0000 - FFFFF8031F9EAFFF [WindowsTrustedRTProxy.sys]
                        xen|ModuleAdd: FFFFF8031F9F0000 - FFFFF8031F9FAFFF [IntelPMT.sys]
                        xen|ModuleAdd: FFFFF8031FA00000 - FFFFF8031FA14FFF [pcw.sys]
                        xen|ModuleAdd: FFFFF8031FA20000 - FFFFF8031FA3DFFF [sacdrv.sys]
                        xen|ModuleAdd: FFFFF8031FAE0000 - FFFFF8031FC5BFFF [NDIS.SYS]
                        xen|ModuleAdd: FFFFF8031FA40000 - FFFFF8031FADDFFF [NETIO.SYS]
                        xen|ModuleAdd: FFFFF8031FC60000 - FFFFF8031FC6AFFF [msisadrv.sys]
                        xen|ModuleAdd: FFFFF8031FC70000 - FFFFF8031FC85FFF [vdrvroot.sys]
                        xen|ModuleAdd: FFFFF8031FC90000 - FFFFF8031FD13FFF [pci.sys]
                        xen|ModuleAdd: FFFFF8031FD20000 - FFFFF8031FD50FFF [xenbus.sys]
                        xen|ModuleAdd: FFFFF8031FD60000 - FFFFF8031FD80FFF [xen.sys]
                        xen|ModuleAdd: FFFFF8031FD90000 - FFFFF8031FDA0FFF [xenfilt.sys]
                        xen|ModuleAdd: FFFFF8031FDB0000 - FFFFF8031FDDEFFF [pdc.sys]
                        xen|ModuleAdd: FFFFF8031FDE0000 - FFFFF8031FDF7FFF [CEA.sys]
                        xen|ModuleAdd: FFFFF8031FE00000 - FFFFF8031FE30FFF [partmgr.sys]
                        xen|ModuleAdd: FFFFF8031FE40000 - FFFFF8031FF0BFFF [spaceport.sys]
                        xen|ModuleAdd: FFFFF8031FF10000 - FFFFF8031FF29FFF [volmgr.sys]
                        xen|ModuleAdd: FFFFF8031FF30000 - FFFFF8031FF92FFF [volmgrx.sys]
                        xen|ModuleAdd: FFFFF8031FFA0000 - FFFFF8031FFAAFFF [intelide.sys]
                        xen|ModuleAdd: FFFFF8031FFB0000 - FFFFF8031FFC2FFF [PCIIDEX.SYS]
                        xen|ModuleAdd: FFFFF8031FFD0000 - FFFFF8031FFEDFFF [mountmgr.sys]
                        xen|ModuleAdd: FFFFF8031FFF0000 - FFFFF8031FFFCFFF [atapi.sys]
                        xen|ModuleAdd: FFFFF80320000000 - FFFFF8032003BFFF [ataport.SYS]
                        xen|ModuleAdd: FFFFF80320040000 - FFFFF80320075FFF [stornvme.sys]
                        xen|ModuleAdd: FFFFF80320080000 - FFFFF8032014AFFF [storport.sys]
                        xen|ModuleAdd: FFFFF80320150000 - FFFFF8032016BFFF [xenvbd.sys]
                        xen|ModuleAdd: FFFFF80320170000 - FFFFF803201A9FFF [xencrsh.sys]
                        xen|ModuleAdd: FFFFF803201B0000 - FFFFF803201BDFFF [xendisk.sys]
                        xen|ModuleAdd: FFFFF803201C0000 - FFFFF803201E1FFF [EhStorClass.sys]
                        xen|ModuleAdd: FFFFF803201F0000 - FFFFF80320231FFF [Wof.sys]
                        xen|ModuleAdd: FFFFF80320240000 - FFFFF803202A9FFF [WdFilter.sys]
                        xen|ModuleAdd: FFFFF803202B0000 - FFFFF803205C0FFF [Ntfs.sys]
                        xen|ModuleAdd: FFFFF803205D0000 - FFFFF803205DCFFF [Fs_Rec.sys]
                        xen|ModuleAdd: FFFFF803205E0000 - FFFFF80320612FFF [ksecpkg.sys]
                        xen|ModuleAdd: FFFFF80320620000 - FFFFF8032093EFFF [tcpip.sys]
                        xen|ModuleAdd: FFFFF80320940000 - FFFFF803209C0FFF [fwpkclnt.sys]
                        xen|ModuleAdd: FFFFF803209D0000 - FFFFF803209FFFFF [wfplwfs.sys]
                        xen|ModuleAdd: FFFFF80320A10000 - FFFFF80320A1AFFF [volume.sys]
                        xen|ModuleAdd: FFFFF80320A20000 - FFFFF80320A93FFF [volsnap.sys]
                        xen|ModuleAdd: FFFFF80320AA0000 - FFFFF80320AC5FFF [mup.sys]
                        xen|ModuleAdd: FFFFF80320AD0000 - FFFFF80320ADFFFF [hwpolicy.sys]
                        xen|ModuleAdd: FFFFF80320AF0000 - FFFFF80320B0EFFF [disk.sys]
                        xen|ModuleAdd: FFFFF80320B10000 - FFFFF80320B84FFF [CLASSPNP.SYS]
                        xen|UnplugSetRequest: DISKS (0)
                        xen|UnplugSetRequest: NICS (0)
                        xenbus|DriverEntry: 9.1.9 (105) (10.09.2024)
                        xen|LogReadLogLevel: fail1 (c0000034)
                        xen|ConfigSetActive: PCI\VEN_5853&DEV_0002&SUBSYS_00015853&REV_01\18: \Registry\Machine\System\CurrentControlSet\Services\pci,65536,0,3,0
                        xenbus|FdoCreate: FFFFB889490CBC00 (XS0002 XENBUS) [ACTIVE]
                        xen|FiltersInstallClass: DEVCLASS_SYSTEM XENFILT
                        xen|FiltersInstallClass: DEVCLASS_HDC XENFILT
                        xenbus|FdoConnectInterrupt: FFFFB889490D5910: Shared LevelSensitive CPU 0:0 VECTOR a1
                        xenbus|FdoConnectInterrupt: FFFFB889490D5B30: DeviceExclusive Latched CPU 0:0 VECTOR b1
                        xenbus|FdoConnectInterrupt: FFFFB889490D5D50: DeviceExclusive Latched CPU 0:1 VECTOR b1
                        xenbus|FdoScan: ====>
                        xenbus|FdoSuspend: ====>
                        xenbus|FdoBalloon: ====>
                        xenbus|FdoPciHoleCreate: 000f0000 - 000f0fff
                        xenbus|EvtchnAbiAcquire: FIFO
                        xenbus|EvtchnInterruptEnable: CPU 0:0 (Vector = 177)
                        xenbus|EvtchnInterruptEnable: CPU 0:1 (Vector = 177)
                        xenbus|EvtchnInterruptEnable: CALLBACK VIA (Vector = 28)
                        xenbus|GnttabExpand: added references [00000020 - 000001ff]
                        xenbus|EvtchnFifoExpand: added ports [00000000 - 000003ff]
                        xenbus|__FdoVirqCreate: DEBUG: CPU 0:0
                        xenbus|PdoCreate: FFFFB88948C7B540 (VBD)
                        xenbus|PdoDumpRevisions: 09000008 -> SUSPEND v1 SHARED_INFO v3 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                        xenbus|PdoDumpRevisions: 09000009 -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                        xenbus|PdoDumpRevisions: 0900000A -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v2 CONSOLE v1 EMULATED v2
                        xenbus|PdoDumpRevisions: 0900000B -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v3 CONSOLE v1 EMULATED v2
                        xenbus|PdoCreate: FFFFB88948D7F540 (VIF)
                        xenbus|PdoDumpRevisions: 09000008 -> SUSPEND v1 SHARED_INFO v3 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                        xenbus|PdoDumpRevisions: 09000009 -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                        xenbus|PdoDumpRevisions: 0900000A -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v2 CONSOLE v1 EMULATED v2
                        xenbus|PdoDumpRevisions: 0900000B -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v3 CONSOLE v1 EMULATED v2
                        xenbus|PdoCreate: FFFFB88948D7F870 (IFACE)
                        xenbus|PdoDumpRevisions: 09000008 -> SUSPEND v1 SHARED_INFO v3 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                        xenbus|PdoDumpRevisions: 09000009 -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                        xenbus|PdoDumpRevisions: 0900000A -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v2 CONSOLE v1 EMULATED v2
                        xenbus|PdoDumpRevisions: 0900000B -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v3 CONSOLE v1 EMULATED v2
                        xenfilt|DriverEntry: 9.1.9 (105) (10.09.2024)
                        xenfilt|DriverAddDevice: FFFFB8894910B360 UNKNOWN
                        xenfilt|DriverGetEmulatedType: MATCH: Internal_IDE_Channel -> IDE
                        xenfilt|DriverAddDevice: FFFFB8894916BAB0 IDE
                        xenfilt|FdoCreate: FFFFB88949170DA0 (PCIIDE\IDEChannel\0)
                        xenfilt|DriverGetEmulatedType: MATCH: Internal_IDE_Channel -> IDE
                        xenfilt|DriverAddDevice: FFFFB8894916C060 IDE
                        xenfilt|FdoCreate: FFFFB88949176DA0 (PCIIDE\IDEChannel\1)
                        xenfilt|PdoCreate: FFFFB889490E2510 (IDE\CdRomQEMU_QEMU_DVD-ROM_______________________2.5+____\1.1.0) 
                        Break instruction exception - code 80000003 (first chance)
                        *******************************************************************************
                        *                                                                             *
                        *   You are seeing this message because you pressed either                    *
                        *       CTRL+C (if you run console kernel debugger) or,                       *
                        *       CTRL+BREAK (if you run GUI kernel debugger),                          *
                        *   on your debugger machine's keyboard.                                      *
                        *                                                                             *
                        *                   THIS IS NOT A BUG OR A SYSTEM CRASH                       *
                        *                                                                             *
                        * If you did not intend to break into the debugger, press the "g" key, then   *
                        * press the "Enter" key now.  This message might immediately reappear.  If it *
                        * does, press "g" and "Enter" again.                                          *
                        *                                                                             *
                        *******************************************************************************
                        nt!DbgBreakPointWithStatus:
                        fffff803`1c229560 cc              int     3
                        0: kd> sxe -c "lm1mna (poi(rdx));g" ld
                        0: kd> g
                        
                        
                        D 1 Reply Last reply Reply Quote 0
                        • D Offline
                          dinhngtu Vates 🪐 XCP-ng Team @kagbasi-ngc
                          last edited by

                          @kagbasi-ngc It seems like the debugger was attached a little late, after the Xen driver was loaded. Could you try attaching Windbg at the F8 menu instead?

                          Another thing to also point out, I cloned the snapshot of this VM to a new VM and observed the following:

                          • The cloned VM from snapshot booted up all the way into Windows, and I was able to login.

                          • I noticed that the Start Menu would not open (after several clicks), even though the Windows Explorer opens. So, I initiated a reboot - this time using the XO restart button.

                          • The VM went down for a reboot and got stuck in the same boot state (i.e., spinning wheel after the Windows splash logo). The VM's NIC comes up, however, because it starts responding to pings.

                          This tells me perhaps something is wrong with your template VM itself. Could you build a new template VM without any prebaked drivers to see if it's a driver or group policy issue?

                          K 2 Replies Last reply Reply Quote 0
                          • K Offline
                            kagbasi-ngc @dinhngtu
                            last edited by

                            @dinhngtu I can certainly do that. I will be back in the lab in about 2 hours and will retry.

                            Concerning the template, hmmm....I was having the same thoughts, so I've pulled down a Windows Server 2022 ISO directly from Microsoft and I'm gonna build a new template with it, to see if the problem resurfaces. It's possible there's something in the Secure Host Baseline that is causing problems with this platform (not sure if it's XCP-ng, or Xen). However, if that ends up being the case, it would be a bummer as that would weaken my case for adoption of the Vates VMS.

                            In any case, I'll report back in a couple of hours.

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                            • K Offline
                              kagbasi-ngc @dinhngtu
                              last edited by

                              @dinhngtu said in VM Failing to Reboot:

                              @kagbasi-ngc It seems like the debugger was attached a little late, after the Xen driver was loaded. Could you try attaching Windbg at the F8 menu instead?

                              As requested, I managed to attach Windbg at the F8 menu. Here's the output:

                              
                              ************* Preparing the environment for Debugger Extensions Gallery repositories **************
                                 ExtensionRepository : Implicit
                                 UseExperimentalFeatureForNugetShare : true
                                 AllowNugetExeUpdate : true
                                 NonInteractiveNuget : true
                                 AllowNugetMSCredentialProviderInstall : true
                                 AllowParallelInitializationOfLocalRepositories : true
                                 EnableRedirectToChakraJsProvider : false
                              
                                 -- Configuring repositories
                                    ----> Repository : LocalInstalled, Enabled: true
                                    ----> Repository : UserExtensions, Enabled: true
                              
                              >>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
                              
                              ************* Waiting for Debugger Extensions Gallery to Initialize **************
                              
                              >>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.032 seconds
                                 ----> Repository : UserExtensions, Enabled: true, Packages count: 0
                                 ----> Repository : LocalInstalled, Enabled: true, Packages count: 42
                              
                              Microsoft (R) Windows Debugger Version 10.0.27725.1000 AMD64
                              Copyright (c) Microsoft Corporation. All rights reserved.
                              
                              Opened 10.0.10.12
                              Waiting to reconnect...
                              Connected to Windows 10 20348 x64 target at (Wed Jan 29 20:06:47.664 2025 (UTC - 5:00)), ptr64 TRUE
                              Kernel Debugger connection established.
                              Symbol search path is: srv*
                              Executable search path is: 
                              Windows 10 Kernel Version 20348 MP (1 procs) Free x64
                              Edition build lab: 20348.859.amd64fre.fe_release_svc_prod2.220707-1832
                              Kernel base = 0xfffff802`6c600000 PsLoadedModuleList = 0xfffff802`6d233d20
                              System Uptime: 0 days 0:00:00.000
                              Unable to load image ntkrnlmp.exe, Win32 error 0n2
                              xen|LogReadLogLevel: fail1 (c0000034)
                              xen|LogReadLogLevel: fail1 (c0000034)
                              xen|DllInitialize: 9.1.9 (105) (10.09.2024)
                              xen|AcpiFindRsdp: 0x00000000000EA020
                              xen|SystemInitialize: CPUs 2 / 4
                              xen|SystemGetStartOptions:  NOEXECUTE=OPTOUT  BOOTLOG  DEBUGPORT=COM1  BAUDRATE=115200  FVEBOOT=2670592  NOVGA  DEBUG
                              xen|SystemGetVersionInformation: KERNEL: 10.0 (BUILD 20348) PLATFORM WIN32_NT (x64)
                              xen|SystemGetVersionInformation: SUITES:
                              xen|SystemGetVersionInformation: - TERMINAL
                              xen|SystemGetVersionInformation: - SINGLEUSERTS
                              xen|SystemGetVersionInformation: TYPE: SERVER
                              xen|SystemGetMemoryInformation: RANGE[0] 00000000.00001000 - 00000000.0009ffff
                              xen|SystemGetMemoryInformation: RANGE[1] 00000000.00100000 - 00000000.ee4fbfff
                              xen|SystemGetMemoryInformation: RANGE[2] 00000000.ee4fd000 - 00000000.ee510fff
                              xen|SystemGetMemoryInformation: RANGE[3] 00000000.ee51b000 - 00000000.ef59afff
                              xen|SystemGetMemoryInformation: RANGE[4] 00000000.ef5ff000 - 00000000.effdefff
                              xen|SystemGetMemoryInformation: RANGE[5] 00000000.effff000 - 00000000.efffffff
                              xen|SystemGetMemoryInformation: RANGE[6] 00000001.00000000 - 00000004.0f7fffff
                              xen|SystemGetMemoryInformation: MaximumPhysicalAddress = 00000004.0f7fffff
                              xen|AcpiGetXsdt: 0x00000000FC00A5E0
                              xen|SystemProcessorDpc: ====> (0:0)
                              xen|SystemViridianInformation: ====>
                              xen|SystemViridianInformation: Interface Identifier: Hv#1
                              xen|SystemViridianInformation: Hypervisor Features:
                              xen|SystemViridianInformation:  - Partition Reference Counter
                              xen|SystemViridianInformation:  - Basic SynIC MSRs
                              xen|SystemViridianInformation:  - Synthetic Timer MSRs
                              xen|SystemViridianInformation:  - APIC Access MSRs
                              xen|SystemViridianInformation:  - Hypercall MSRs
                              xen|SystemViridianInformation:  - Virtual Processor Index MSR
                              xen|SystemViridianInformation:  - Partition Reference TSC MSR
                              xen|SystemViridianInformation:  - Timer Frequency MSR
                              xen|SystemViridianInformation: Recommendations:
                              xen|SystemViridianInformation:  - EOI, ICR and TPR access via MSR
                              xen|SystemViridianInformation:  - Use relaxed timing
                              xen|SystemViridianInformation:  - Retry spinlocks 2047 times
                              xen|SystemViridianInformation: Hardware Features:
                              xen|SystemViridianInformation:  - APIC overlay assist
                              xen|SystemViridianInformation:  - MSR bitmaps
                              xen|SystemViridianInformation:  - Second Level Address Translation (SLAT)
                              xen|SystemViridianInformation: <====
                              xen|SystemProcessorInitialize: Manufacturer: GenuineIntel
                              xen|SystemProcessorInitialize: APIC ID: 00
                              xen|SystemProcessorInitialize: PROCESSOR ID: 00
                              xen|SystemProcessorDpc: <==== (0:0)
                              xen|SystemProcessorDpc: ====> (0:1)
                              xen|SystemProcessorInitialize: Manufacturer: GenuineIntel
                              xen|SystemProcessorInitialize: APIC ID: 02
                              xen|SystemProcessorInitialize: PROCESSOR ID: 01
                              xen|SystemProcessorDpc: <==== (0:1)
                              xen|SystemGetTimeInformation: FALSE
                              xen|ModuleAdd: FFFFF8026C600000 - FFFFF8026D646FFF [ntoskrnl.exe]
                              xen|ModuleAdd: FFFFF8026B910000 - FFFFF8026B915FFF [hal.dll]
                              xen|ModuleAdd: FFFFF8026B920000 - FFFFF8026B92DFFF [kdcom.dll]
                              xen|ModuleAdd: FFFFF8026B560000 - FFFFF8026B8E3FFF [mcupdate_GenuineIntel.dll]
                              xen|ModuleAdd: FFFFF8026B960000 - FFFFF8026B9CCFFF [CLFS.SYS]
                              xen|ModuleAdd: FFFFF8026B930000 - FFFFF8026B957FFF [tm.sys]
                              xen|ModuleAdd: FFFFF8026B9D0000 - FFFFF8026B9E9FFF [PSHED.dll]
                              xen|ModuleAdd: FFFFF8026B9F0000 - FFFFF8026B9FAFFF [BOOTVID.dll]
                              xen|ModuleAdd: FFFFF80270F20000 - FFFFF80270F90FFF [FLTMGR.SYS]
                              xen|ModuleAdd: FFFFF80270FD0000 - FFFFF80271031FFF [msrpc.sys]
                              xen|ModuleAdd: FFFFF80270FA0000 - FFFFF80270FC8FFF [ksecdd.sys]
                              xen|ModuleAdd: FFFFF80270E00000 - FFFFF80270F12FFF [clipsp.sys]
                              xen|ModuleAdd: FFFFF80271040000 - FFFFF8027104DFFF [cmimcext.sys]
                              xen|ModuleAdd: FFFFF80271050000 - FFFFF80271060FFF [werkernel.sys]
                              xen|ModuleAdd: FFFFF80271070000 - FFFFF8027107BFFF [ntosext.sys]
                              xen|ModuleAdd: FFFFF80271080000 - FFFFF80271164FFF [CI.dll]
                              xen|ModuleAdd: FFFFF80271170000 - FFFFF8027122AFFF [cng.sys]
                              xen|ModuleAdd: FFFFF80271230000 - FFFFF8027130CFFF [Wdf01000.sys]
                              xen|ModuleAdd: FFFFF80271310000 - FFFFF80271323FFF [WDFLDR.SYS]
                              xen|ModuleAdd: FFFFF80271330000 - FFFFF8027133CFFF [PRM.sys]
                              xen|ModuleAdd: FFFFF80271340000 - FFFFF80271365FFF [acpiex.sys]
                              xen|ModuleAdd: FFFFF80271370000 - FFFFF80271380FFF [WppRecorder.sys]
                              xen|ModuleAdd: FFFFF80271390000 - FFFFF8027139DFFF [msseccore.sys]
                              xen|ModuleAdd: FFFFF802713A0000 - FFFFF802713BAFFF [SgrmAgent.sys]
                              xen|ModuleAdd: FFFFF802713C0000 - FFFFF8027148AFFF [ACPI.sys]
                              xen|ModuleAdd: FFFFF80271490000 - FFFFF8027149BFFF [WMILIB.SYS]
                              xen|ModuleAdd: FFFFF802714A0000 - FFFFF802714B0FFF [WdBoot.sys]
                              xen|ModuleAdd: FFFFF802714C0000 - FFFFF802714D6FFF [WindowsTrustedRT.sys]
                              xen|ModuleAdd: FFFFF802714E0000 - FFFFF8027154AFFF [intelpep.sys]
                              xen|ModuleAdd: FFFFF80271550000 - FFFFF8027155AFFF [WindowsTrustedRTProxy.sys]
                              xen|ModuleAdd: FFFFF80271560000 - FFFFF8027156AFFF [IntelPMT.sys]
                              xen|ModuleAdd: FFFFF80271570000 - FFFFF80271584FFF [pcw.sys]
                              xen|ModuleAdd: FFFFF80271590000 - FFFFF802715ADFFF [sacdrv.sys]
                              xen|ModuleAdd: FFFFF80271650000 - FFFFF802717CBFFF [NDIS.SYS]
                              xen|ModuleAdd: FFFFF802715B0000 - FFFFF8027164DFFF [NETIO.SYS]
                              xen|ModuleAdd: FFFFF802717D0000 - FFFFF802717DAFFF [msisadrv.sys]
                              xen|ModuleAdd: FFFFF802717E0000 - FFFFF802717F5FFF [vdrvroot.sys]
                              xen|ModuleAdd: FFFFF80271800000 - FFFFF80271883FFF [pci.sys]
                              xen|ModuleAdd: FFFFF80271890000 - FFFFF802718C0FFF [xenbus.sys]
                              xen|ModuleAdd: FFFFF802718D0000 - FFFFF802718F0FFF [xen.sys]
                              xen|ModuleAdd: FFFFF80271900000 - FFFFF80271910FFF [xenfilt.sys]
                              xen|ModuleAdd: FFFFF80271920000 - FFFFF8027194EFFF [pdc.sys]
                              xen|ModuleAdd: FFFFF80271950000 - FFFFF80271967FFF [CEA.sys]
                              xen|ModuleAdd: FFFFF80271970000 - FFFFF802719A0FFF [partmgr.sys]
                              xen|ModuleAdd: FFFFF802719B0000 - FFFFF80271A7BFFF [spaceport.sys]
                              xen|ModuleAdd: FFFFF80271A80000 - FFFFF80271A99FFF [volmgr.sys]
                              xen|ModuleAdd: FFFFF80271AA0000 - FFFFF80271B02FFF [volmgrx.sys]
                              xen|ModuleAdd: FFFFF80271B10000 - FFFFF80271B1AFFF [intelide.sys]
                              xen|ModuleAdd: FFFFF80271B20000 - FFFFF80271B32FFF [PCIIDEX.SYS]
                              xen|ModuleAdd: FFFFF80271B40000 - FFFFF80271B5DFFF [mountmgr.sys]
                              xen|ModuleAdd: FFFFF80271B60000 - FFFFF80271B6CFFF [atapi.sys]
                              xen|ModuleAdd: FFFFF80271B70000 - FFFFF80271BABFFF [ataport.SYS]
                              xen|ModuleAdd: FFFFF80271BB0000 - FFFFF80271BE5FFF [stornvme.sys]
                              xen|ModuleAdd: FFFFF80271BF0000 - FFFFF80271CBAFFF [storport.sys]
                              xen|ModuleAdd: FFFFF80271CC0000 - FFFFF80271CDBFFF [xenvbd.sys]
                              xen|ModuleAdd: FFFFF80271CE0000 - FFFFF80271D19FFF [xencrsh.sys]
                              xen|ModuleAdd: FFFFF80271D20000 - FFFFF80271D2DFFF [xendisk.sys]
                              xen|ModuleAdd: FFFFF80271D30000 - FFFFF80271D51FFF [EhStorClass.sys]
                              xen|ModuleAdd: FFFFF80271D60000 - FFFFF80271DA1FFF [Wof.sys]
                              xen|ModuleAdd: FFFFF80271DB0000 - FFFFF80271E19FFF [WdFilter.sys]
                              xen|ModuleAdd: FFFFF80271E20000 - FFFFF80272130FFF [Ntfs.sys]
                              xen|ModuleAdd: FFFFF80272140000 - FFFFF8027214CFFF [Fs_Rec.sys]
                              xen|ModuleAdd: FFFFF80272150000 - FFFFF80272182FFF [ksecpkg.sys]
                              xen|ModuleAdd: FFFFF80272190000 - FFFFF802724AEFFF [tcpip.sys]
                              xen|ModuleAdd: FFFFF802724B0000 - FFFFF80272530FFF [fwpkclnt.sys]
                              xen|ModuleAdd: FFFFF80272540000 - FFFFF8027256FFFF [wfplwfs.sys]
                              xen|ModuleAdd: FFFFF80272580000 - FFFFF8027258AFFF [volume.sys]
                              xen|ModuleAdd: FFFFF80272590000 - FFFFF80272603FFF [volsnap.sys]
                              xen|ModuleAdd: FFFFF80272610000 - FFFFF80272635FFF [mup.sys]
                              xen|ModuleAdd: FFFFF80272640000 - FFFFF8027264FFFF [hwpolicy.sys]
                              xen|ModuleAdd: FFFFF80272660000 - FFFFF8027267EFFF [disk.sys]
                              xen|ModuleAdd: FFFFF80272680000 - FFFFF802726F4FFF [CLASSPNP.SYS]
                              xen|UnplugSetRequest: DISKS (0)
                              xen|UnplugSetRequest: NICS (0)
                              xenbus|DriverEntry: 9.1.9 (105) (10.09.2024)
                              xen|LogReadLogLevel: fail1 (c0000034)
                              xen|ConfigSetActive: PCI\VEN_5853&DEV_0002&SUBSYS_00015853&REV_01\18: \Registry\Machine\System\CurrentControlSet\Services\pci,65536,0,3,0
                              xenbus|FdoCreate: FFFF9A05CD4AB550 (XS0002 XENBUS) [ACTIVE]
                              xen|FiltersInstallClass: DEVCLASS_SYSTEM XENFILT
                              xen|FiltersInstallClass: DEVCLASS_HDC XENFILT
                              xenbus|FdoConnectInterrupt: FFFF9A05CD90E6E0: Shared LevelSensitive CPU 0:0 VECTOR a1
                              xenbus|FdoConnectInterrupt: FFFF9A05CD4AE6E0: DeviceExclusive Latched CPU 0:0 VECTOR b1
                              xenbus|FdoConnectInterrupt: FFFF9A05CD4AD6E0: DeviceExclusive Latched CPU 0:1 VECTOR b1
                              xenbus|FdoScan: ====>
                              xenbus|FdoSuspend: ====>
                              xenbus|FdoBalloon: ====>
                              xenbus|FdoPciHoleCreate: 000f0000 - 000f0fff
                              xenbus|EvtchnAbiAcquire: FIFO
                              xenbus|EvtchnInterruptEnable: CPU 0:0 (Vector = 177)
                              xenbus|EvtchnInterruptEnable: CPU 0:1 (Vector = 177)
                              xenbus|EvtchnInterruptEnable: CALLBACK VIA (Vector = 28)
                              xenbus|GnttabExpand: added references [00000020 - 000001ff]
                              xenbus|EvtchnFifoExpand: added ports [00000000 - 000003ff]
                              xenbus|__FdoVirqCreate: DEBUG: CPU 0:0
                              xenbus|PdoCreate: FFFF9A05CD8DB530 (VBD)
                              xenbus|PdoDumpRevisions: 09000008 -> SUSPEND v1 SHARED_INFO v3 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                              xenbus|PdoDumpRevisions: 09000009 -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                              xenbus|PdoDumpRevisions: 0900000A -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v2 CONSOLE v1 EMULATED v2
                              xenbus|PdoDumpRevisions: 0900000B -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v3 CONSOLE v1 EMULATED v2
                              xenbus|PdoCreate: FFFF9A05CD8DA530 (VIF)
                              xenbus|PdoDumpRevisions: 09000008 -> SUSPEND v1 SHARED_INFO v3 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                              xenbus|PdoDumpRevisions: 09000009 -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                              xenbus|PdoDumpRevisions: 0900000A -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v2 CONSOLE v1 EMULATED v2
                              xenbus|PdoDumpRevisions: 0900000B -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v3 CONSOLE v1 EMULATED v2
                              xenbus|PdoCreate: FFFF9A05CD8D94B0 (IFACE)
                              xenbus|PdoDumpRevisions: 09000008 -> SUSPEND v1 SHARED_INFO v3 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                              xenbus|PdoDumpRevisions: 09000009 -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v1 CONSOLE v1 EMULATED v2
                              xenbus|PdoDumpRevisions: 0900000A -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v2 CONSOLE v1 EMULATED v2
                              xenbus|PdoDumpRevisions: 0900000B -> SUSPEND v1 SHARED_INFO v4 EVTCHN v9 DEBUG v1 STORE v2 RANGE_SET v1 CACHE v2 GNTTAB v4 UNPLUG v3 CONSOLE v1 EMULATED v2
                              xenfilt|DriverEntry: 9.1.9 (105) (10.09.2024)
                              xenfilt|DriverAddDevice: FFFF9A05CD8E2360 UNKNOWN
                              xenfilt|DriverGetEmulatedType: MATCH: Internal_IDE_Channel -> IDE
                              xenfilt|DriverAddDevice: FFFF9A05CD8DE270 IDE
                              xenfilt|FdoCreate: FFFF9A05CD5DDDA0 (PCIIDE\IDEChannel\0)
                              xenfilt|DriverGetEmulatedType: MATCH: Internal_IDE_Channel -> IDE
                              xenfilt|DriverAddDevice: FFFF9A05CD8DE5A0 IDE
                              xenfilt|FdoCreate: FFFF9A05CD939DA0 (PCIIDE\IDEChannel\1)
                              xenfilt|PdoCreate: FFFF9A05CD97A750 (IDE\CdRomQEMU_QEMU_DVD-ROM_______________________2.5+____\1.1.0) 
                              
                              

                              Could you build a new template VM without any prebaked drivers to see if it's a driver or group policy issue?

                              I'm in the process of building a new template now using a vanilla ISO of Windows Server 2022. So far the VM is running fine; no BSOD after multiple reboots. I'll provide an update when patching is completed and I've turned the new VM to a template and built a VM from that.

                              K 1 Reply Last reply Reply Quote 0
                              • K Offline
                                kagbasi-ngc @kagbasi-ngc
                                last edited by

                                @dinhngtu Some positive news to report.

                                The new template and VM I created, using a vanilla ISO directly from Microsoft, is working flawlessly. I am able to control it from within the OS and by using the XO controls. I've performed many reboots and shutdowns, and thus far no BSOD.

                                Unfortunately, this suggests that there may be something with the hardening of the Secured Host Baseline image I'm using; which means my case for getting Vates VMS adopted is now weaker, until we identify the root cause of the BSOD.

                                D 1 Reply Last reply Reply Quote 0
                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  Quick check: is hardening is done via any MS virtualization technology? If yes, it could be a nested virt problem maybe (just throwing ideas)

                                  K 1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    dinhngtu Vates 🪐 XCP-ng Team @kagbasi-ngc
                                    last edited by

                                    @kagbasi-ngc Could you apply the hardening controls now and see if the VM still works?

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                                      kagbasi-ngc @olivierlambert
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                                      @olivierlambert said in VM Failing to Reboot:

                                      Quick check: is hardening is done via any MS virtualization technology? If yes, it could be a nested virt problem maybe (just throwing ideas)

                                      Certainly could be.

                                      @dinhngtu said in VM Failing to Reboot:

                                      @kagbasi-ngc Could you apply the hardening controls now and see if the VM still works?

                                      Yeah, I'll try doing that today to see what happens. We generally get an already hardened ISO from our upstream Security Team, so as to minimize the deployment time. However, I can manually harden myself - although, since it may not be the exact same process as followed by the upstream team, there's a chance I will not be testing apples-to-apples.

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