Llarge vm fails delta backup
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Good morning,
I have a problem with the backup of a really large vm.
The vm has 4 disks with the following sizes:- 200GB
- 2TB
- 1.5TB
- 1TB
The VM runs on an XCP-NG 8.2.1 with ext storage.
I am using a Xen Orchestra Community (Xen Orchestra, commit f8303, Master, commit ad8f8)
The configured backup is of type Delta to a nas as a destination.After many hours of execution, the backup fails both using nfs and smb.
At a certain point I notice that the export/inport tasks disappear but apparently it seems that the backup continues: the space occupied on the destination continues to grow and the job status remains in running.
After a few more hours the job fails.
The backup logs are as follows.
{ "data": { "mode": "delta", "reportWhen": "always" }, "id": "1742229954295", "jobId": "86618265-dc14-434c-aaf3-5e8376623fe4", "jobName": "delta", "message": "backup", "scheduleId": "52158eff-4c17-492e-ae95-f11d7de27c4b", "start": 1742229954295, "status": "failure", "infos": [ { "data": { "vms": [ "db412111-605b-bb13-20cb-fe45ab767afc", "96080cea-76c6-2232-b453-c801920a1d9f", "b86e0a24-9836-3438-057d-cac947298fdf", "8a896312-f4c1-a9a9-f883-db036ff9d506", "adcb3b3f-16d2-3cbb-d905-5ab6e3fd43e7", "0ebe42ae-6d0a-ba9b-a8c1-64e686e71f62", "1e84c1b6-ebe9-5a4e-3b5b-9013c286caa7" ] }, "message": "vms" } ], "tasks": [ { "data": { "type": "VM", "id": "db412111-605b-bb13-20cb-fe45ab767afc", "name_label": "FileSrv2022" }, "id": "1742229955380", "message": "backup VM", "start": 1742229955380, "status": "failure", "tasks": [ { "id": "1742229955411", "message": "clean-vm", "start": 1742229955411, "status": "success", "end": 1742229955415, "result": { "merge": false } }, { "id": "1742229955580", "message": "snapshot", "start": 1742229955580, "status": "success", "end": 1742229969690, "result": "265d070b-9a68-bb99-3426-e2d8800ffca3" }, { "data": { "id": "f7b4e6f0-94bb-45cf-8c87-e046848e564d", "isFull": true, "type": "remote" }, "id": "1742229969691", "message": "export", "start": 1742229969691, "status": "failure", "tasks": [ { "id": "1742229971026", "message": "transfer", "start": 1742229971026, "status": "failure", "end": 1742361517276, "result": { "generatedMessage": false, "code": "ERR_ASSERTION", "actual": false, "expected": true, "operator": "==", "message": "footer1 !== footer2", "name": "AssertionError", "stack": "AssertionError [ERR_ASSERTION]: footer1 !== footer2\n at VhdFile.readHeaderAndFooter (/opt/xo/xo-builds/xen-orchestra-202412170947/packages/vhd-lib/Vhd/VhdFile.js:195:7)\n at async VhdFile.open (/opt/xo/xo-builds/xen-orchestra-202412170947/packages/vhd-lib/Vhd/VhdFile.js:95:7)\n at async openVhd (/opt/xo/xo-builds/xen-orchestra-202412170947/packages/vhd-lib/openVhd.js:15:14)\n at async Promise.all (index 0)\n at async checkVhd (file:///opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/backups/_runners/_writers/_checkVhd.mjs:5:3)\n at async NfsHandler._outputStream (/opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/fs/dist/abstract.js:558:9)\n at async NfsHandler.outputStream (/opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/fs/dist/abstract.js:180:5)\n at async RemoteAdapter.outputStream (file:///opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/backups/RemoteAdapter.mjs:705:5)\n at async asyncEach.concurrency (file:///opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/backups/_runners/_writers/IncrementalRemoteWriter.mjs:236:39)" } } ], "end": 1742361517279, "result": { "generatedMessage": false, "code": "ERR_ASSERTION", "actual": false, "expected": true, "operator": "==", "message": "footer1 !== footer2", "name": "AssertionError", "stack": "AssertionError [ERR_ASSERTION]: footer1 !== footer2\n at VhdFile.readHeaderAndFooter (/opt/xo/xo-builds/xen-orchestra-202412170947/packages/vhd-lib/Vhd/VhdFile.js:195:7)\n at async VhdFile.open (/opt/xo/xo-builds/xen-orchestra-202412170947/packages/vhd-lib/Vhd/VhdFile.js:95:7)\n at async openVhd (/opt/xo/xo-builds/xen-orchestra-202412170947/packages/vhd-lib/openVhd.js:15:14)\n at async Promise.all (index 0)\n at async checkVhd (file:///opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/backups/_runners/_writers/_checkVhd.mjs:5:3)\n at async NfsHandler._outputStream (/opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/fs/dist/abstract.js:558:9)\n at async NfsHandler.outputStream (/opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/fs/dist/abstract.js:180:5)\n at async RemoteAdapter.outputStream (file:///opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/backups/RemoteAdapter.mjs:705:5)\n at async asyncEach.concurrency (file:///opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/backups/_runners/_writers/IncrementalRemoteWriter.mjs:236:39)" } } ], "end": 1742361517723, "result": { "generatedMessage": false, "code": "ERR_ASSERTION", "actual": false, "expected": true, "operator": "==", "message": "footer1 !== footer2", "name": "AssertionError", "stack": "AssertionError [ERR_ASSERTION]: footer1 !== footer2\n at VhdFile.readHeaderAndFooter (/opt/xo/xo-builds/xen-orchestra-202412170947/packages/vhd-lib/Vhd/VhdFile.js:195:7)\n at async VhdFile.open (/opt/xo/xo-builds/xen-orchestra-202412170947/packages/vhd-lib/Vhd/VhdFile.js:95:7)\n at async openVhd (/opt/xo/xo-builds/xen-orchestra-202412170947/packages/vhd-lib/openVhd.js:15:14)\n at async Promise.all (index 0)\n at async checkVhd (file:///opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/backups/_runners/_writers/_checkVhd.mjs:5:3)\n at async NfsHandler._outputStream (/opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/fs/dist/abstract.js:558:9)\n at async NfsHandler.outputStream (/opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/fs/dist/abstract.js:180:5)\n at async RemoteAdapter.outputStream (file:///opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/backups/RemoteAdapter.mjs:705:5)\n at async asyncEach.concurrency (file:///opt/xo/xo-builds/xen-orchestra-202412170947/@xen-orchestra/backups/_runners/_writers/IncrementalRemoteWriter.mjs:236:39)" } }, { "data": { "type": "VM", "id": "96080cea-76c6-2232-b453-c801920a1d9f", "name_label": "TEW12DC1" }, "id": "1742229955382", "message": "backup VM", "start": 1742229955382, "status": "success", "tasks": [ { "id": "1742229955412", "message": "clean-vm", "start": 1742229955412, "status": "success", "end": 1742229955417, "result": { "merge": false } }, { "id": "1742229955581", "message": "snapshot", "start": 1742229955581, "status": "success", "end": 1742229956614, "result": "ab4d40c7-2809-2833-1594-ccef0a746f75" }, { "data": { "id": "f7b4e6f0-94bb-45cf-8c87-e046848e564d", "isFull": true, "type": "remote" }, "id": "1742229956615", "message": "export", "start": 1742229956615, "status": "success", "tasks": [ { "id": "1742229957191", "message": "transfer", "start": 1742229957191, "status": "success", "end": 1742243763381, "result": { "size": 72084292096 } }, { "id": "1742243764544", "message": "clean-vm", "start": 1742243764544, "status": "success", "end": 1742243765209, "result": { "merge": false } } ], "end": 1742243765303 } ], "end": 1742243765304 }, { "data": { "type": "VM", "id": "b86e0a24-9836-3438-057d-cac947298fdf", "name_label": "TEW19DC2" }, "id": "1742243765309", "message": "backup VM", "start": 1742243765309, "status": "success", "tasks": [ { "id": "1742243765443", "message": "clean-vm", "start": 1742243765443, "status": "success", "end": 1742243765621, "result": { "merge": false } }, { "id": "1742243765679", "message": "snapshot", "start": 1742243765679, "status": "success", "end": 1742243766542, "result": "2fee117e-3232-5e4a-6b10-09bff6b485f6" }, { "data": { "id": "f7b4e6f0-94bb-45cf-8c87-e046848e564d", "isFull": true, "type": "remote" }, "id": "1742243766542:0", "message": "export", "start": 1742243766542, "status": "success", "tasks": [ { "id": "1742243767274", "message": "transfer", "start": 1742243767274, "status": "success", "end": 1742251099064, "result": { "size": 45571916800 } }, { "id": "1742251100383", "message": "clean-vm", "start": 1742251100383, "status": "success", "end": 1742251100985, "result": { "merge": false } } ], "end": 1742251101051 } ], "end": 1742251101051 }, { "data": { "type": "VM", "id": "8a896312-f4c1-a9a9-f883-db036ff9d506", "name_label": "centos" }, "id": "1742251101069", "message": "backup VM", "start": 1742251101069, "status": "success", "tasks": [ { "id": "1742251101196", "message": "clean-vm", "start": 1742251101196, "status": "success", "end": 1742251101402, "result": { "merge": false } }, { "id": "1742251101460", "message": "snapshot", "start": 1742251101460, "status": "success", "end": 1742251102307, "result": "698975a3-2709-8ee8-2d73-351757be4d37" }, { "data": { "id": "f7b4e6f0-94bb-45cf-8c87-e046848e564d", "isFull": true, "type": "remote" }, "id": "1742251102307:0", "message": "export", "start": 1742251102307, "status": "success", "tasks": [ { "id": "1742251103003", "message": "transfer", "start": 1742251103003, "status": "success", "end": 1742251388494, "result": { "size": 1451618816 } }, { "id": "1742251389453", "message": "clean-vm", "start": 1742251389453, "status": "success", "end": 1742251390163, "result": { "merge": false } } ], "end": 1742251390206 } ], "end": 1742251390206 }, { "data": { "type": "VM", "id": "adcb3b3f-16d2-3cbb-d905-5ab6e3fd43e7", "name_label": "centos7" }, "id": "1742251390211", "message": "backup VM", "start": 1742251390211, "status": "success", "tasks": [ { "id": "1742251390325", "message": "clean-vm", "start": 1742251390325, "status": "success", "end": 1742251390527, "result": { "merge": false } }, { "id": "1742251390585", "message": "snapshot", "start": 1742251390585, "status": "success", "end": 1742251391424, "result": "0544df94-804c-e8c7-8b05-6e84f95ebf00" }, { "data": { "id": "f7b4e6f0-94bb-45cf-8c87-e046848e564d", "isFull": true, "type": "remote" }, "id": "1742251391424:0", "message": "export", "start": 1742251391424, "status": "success", "tasks": [ { "id": "1742251392106", "message": "transfer", "start": 1742251392106, "status": "success", "end": 1742262159532, "result": { "size": 72560461824 } }, { "id": "1742262160630", "message": "clean-vm", "start": 1742262160630, "status": "success", "end": 1742262161235, "result": { "merge": false } } ], "end": 1742262161294 } ], "end": 1742262161294 }, { "data": { "type": "VM", "id": "0ebe42ae-6d0a-ba9b-a8c1-64e686e71f62", "name_label": "srvdom01" }, "id": "1742262161300", "message": "backup VM", "start": 1742262161300, "status": "success", "tasks": [ { "id": "1742262161426", "message": "clean-vm", "start": 1742262161426, "status": "success", "end": 1742262161577, "result": { "merge": false } }, { "id": "1742262161639", "message": "snapshot", "start": 1742262161639, "status": "success", "end": 1742262162905, "result": "abf05fd8-8934-cc51-61f6-e22fecb36c38" }, { "data": { "id": "f7b4e6f0-94bb-45cf-8c87-e046848e564d", "isFull": true, "type": "remote" }, "id": "1742262162906", "message": "export", "start": 1742262162906, "status": "success", "tasks": [ { "id": "1742262163607", "message": "transfer", "start": 1742262163607, "status": "success", "end": 1742273509362, "result": { "size": 70087459328 } }, { "id": "1742273510399", "message": "clean-vm", "start": 1742273510399, "status": "success", "end": 1742273511063, "result": { "merge": false } } ], "end": 1742273511150 } ], "end": 1742273511151 }, { "data": { "type": "VM", "id": "1e84c1b6-ebe9-5a4e-3b5b-9013c286caa7", "name_label": "xo-ce" }, "id": "1742273511154", "message": "backup VM", "start": 1742273511154, "status": "success", "tasks": [ { "id": "1742273511356", "message": "clean-vm", "start": 1742273511356, "status": "success", "end": 1742273511553, "result": { "merge": false } }, { "id": "1742273511612", "message": "snapshot", "start": 1742273511612, "status": "success", "end": 1742273512854, "result": "aa14e880-1171-0d2e-3885-47ab8c791c67" }, { "data": { "id": "f7b4e6f0-94bb-45cf-8c87-e046848e564d", "isFull": true, "type": "remote" }, "id": "1742273512854:0", "message": "export", "start": 1742273512854, "status": "success", "tasks": [ { "id": "1742273513493", "message": "transfer", "start": 1742273513493, "status": "success", "end": 1742274467330, "result": { "size": 6769184768 } }, { "id": "1742274468420", "message": "clean-vm", "start": 1742274468420, "status": "success", "end": 1742274469111, "result": { "merge": false } } ], "end": 1742274469153 } ], "end": 1742274469153 } ], "end": 1742361517723 }Can anyone tell me what the problem might be.
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Are you sure the backup is under 24h?
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@olivierlambert No. The backup takes more than 24 hours.
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That's your problem then. Check https://docs.xcp-ng.org/management/manage-locally/api/#24h-task-timeout
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@olivierlambert wow, thanks for this trick.
I'll try it and let you know the result -
@david.bigagli
Hi Oliver,
thanks to your suggestion I solved the problem.Thanks again.
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O olivierlambert marked this topic as a question on
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O olivierlambert has marked this topic as solved on
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Great! Enjoy

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