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    Updating XenTools on Windows 2022 - duplicate NIC

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    • K Offline
      KPS Top contributor
      last edited by

      Hi!

      I am having a strange issue:

      When I update XenTools (Citrix-ones) from e.6. 9.3.2 to 9.4.2, there are two NICs visible in Windows 2022 after the first reboot.

      After the second reboot, there is only one (as in XOA).

      Do you see the same issue?
      Is there anything, I can do to avoid the second reboot?

      Best wishes
      KPS

      H 1 Reply Last reply Reply Quote 0
      • H Offline
        Henrik @KPS
        last edited by

        @KPS i have seen the same on WS 2022. when upgraded to version 9.4.1 and 9.4.2 create a new nic and then the old disappears. and if static IP is set it also loses the gateway for the ip setting in some cases.

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        • D Offline
          dinhngtu Vates 🪐 XCP-ng Team @Henrik
          last edited by

          @KPS said in Updating XenTools on Windows 2022 - duplicate NIC:

          When I update XenTools (Citrix-ones) from e.6. 9.3.2 to 9.4.2, there are two NICs visible in Windows 2022 after the first reboot.

          After the second reboot, there is only one (as in XOA).

          This is normal for Citrix tools due to the way they are upgraded.

          @Henrik said in Updating XenTools on Windows 2022 - duplicate NIC:

          @KPS i have seen the same on WS 2022. when upgraded to version 9.4.1 and 9.4.2 create a new nic and then the old disappears. and if static IP is set it also loses the gateway for the ip setting in some cases.

          Does the gateway setting loss still happen when upgrading from 9.4.1 to 9.4.2?

          H 1 Reply Last reply Reply Quote 0
          • H Offline
            Henrik @dinhngtu
            last edited by

            @dinhngtu
            it definitively happened when upgrading to 9.4.1 from a spread of earlier versions. but to be honest i havent tracked if it happened to 9.4.2.

            i run 20~ customer xcp-ng installations most of them 9.4.1 for now since the CTX692748 security fix and was thinking to skip 9.4.2 but some newer guests of the customer servers is on that version.

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            • D Offline
              dinhngtu Vates 🪐 XCP-ng Team @Henrik
              last edited by

              @Henrik I see, that's unfortunately a known issue when upgrading from older versions. I think the problem should have been fixed when upgrading from 9.4.1 to a newer version. So I'd appreciate feedback on that too.

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              • G Offline
                Greg_E @dinhngtu
                last edited by

                @dinhngtu

                I'll try to remember to upgrade a couple on Monday, been meaning to test the latest drivers on some less critical VMs.

                F 1 Reply Last reply Reply Quote 0
                • F Offline
                  flakpyro @Greg_E
                  last edited by

                  I believe this was a bug that was fixed in later versions:
                  https://support.citrix.com/support-home/kbsearch/article?articleNumber=CTX678047

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