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    S3 Chunk Size

    Scheduled Pinned Locked Moved Backup
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    • rizaemet 0R Offline
      rizaemet 0
      last edited by

      Hello,
      I added a S3-compatible cloud storage as a remote backup target to XenOrchestra. There are no problems, everything is working as expected and the performance is good. I can create backups and restore them.
      But, the service provider's documentation states, "You must set the minimum Chunk Size for backups to 4MB". How can I find out what this value is for my system? And if I need to change it, how can I do so?

      florentF 1 Reply Last reply Reply Quote 0
      • florentF Offline
        florent Vates 🪐 XO Team @rizaemet 0
        last edited by

        @rizaemet-0 this is not configurable .
        before qcow2 the S3 blocks were aligned with the VHD blocks, then compressed, so changing it would have been a lot of work
        now with qcow2 support almost reaching stable, we have some of the tools available to resize the block size on the file ( since qcow2 are based on 64KB blocks) , so it's not impossible, but it's still quite complex to do reliably

        Could you name the provider ?

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        • rizaemet 0R Offline
          rizaemet 0
          last edited by

          @florent We are a university in Türkiye. The S3 service is provided to us by the National Academic Network and Information Center (ULAKBİM), an official institution of Türkiye.

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            Do you know what software are they using? Ceph? Minio? Garage?

            rizaemet 0R 1 Reply Last reply Reply Quote 0
            • rizaemet 0R Offline
              rizaemet 0 @olivierlambert
              last edited by rizaemet 0

              @olivierlambert Ceph. There are a few configuration examples. That's how I learned it's Ceph.

              Edit: When I asked the AI ​​some questions, it said something like this: "If the chunk size is too small → the risk of a 502 increase". Seeing this, I ran a few tests. A backup of a virtual machine with 80 GB of disk space (backup size: 70 GB) went through without any problems. However, a backup of a virtual machine with 16 GB of disk space (backup size: 3 GB) resulted in a failure. It seems the 502 error occurred during the clean-vm phase of the backup. However, the backup appears to have been created and it was working when I restored. I was backing up virtual machines with large disk sizes and had never encountered this error before.
              This section in the log exists both before the snapshot and after the export:

              ...
              {
                "id": "1768672615028",
                "message": "clean-vm",
                "start": 1768672615028,
                "status": "failure",
                "end": 1768673350279,
                "result": {
                  "$metadata": {
                    "httpStatusCode": 502,
                    "clockSkewCorrected": true,
                    "attempts": 3,
                    "totalRetryDelay": 112
                  },
                  "message": "Expected closing tag 'hr' (opened in line 9, col 1) instead of closing tag 'body'.:11:1
                Deserialization error: to see the raw response, inspect the hidden field {error}.$response on this object.",
                  "name": "Error",
                  "stack": "Error: Expected closing tag 'hr' (opened in line 9, col 1) instead of closing tag 'body'.:11:1
                Deserialization error: to see the raw response, inspect the hidden field {error}.$response on this object.
                  at st.parse (/opt/xo/xo-builds/xen-orchestra-202601171930/node_modules/fast-xml-parser/lib/fxp.cjs:1:20727)
                  at parseXML (/opt/xo/xo-builds/xen-orchestra-202601171930/node_modules/@aws-sdk/xml-builder/dist-cjs/xml-parser.js:17:19)
                  at /opt/xo/xo-builds/xen-orchestra-202601171930/node_modules/@aws-sdk/core/dist-cjs/submodules/protocols/index.js:1454:52
                  at process.processTicksAndRejections (node:internal/process/task_queues:103:5)
                  at async parseXmlErrorBody (/opt/xo/xo-builds/xen-orchestra-202601171930/node_modules/@aws-sdk/core/dist-cjs/submodules/protocols/index.js:1475:17)
                  at async de_CommandError (/opt/xo/xo-builds/xen-orchestra-202601171930/node_modules/@aws-sdk/client-s3/dist-cjs/index.js:5154:11)
                  at async /opt/xo/xo-builds/xen-orchestra-202601171930/node_modules/@smithy/middleware-serde/dist-cjs/index.js:8:24
                  at async /opt/xo/xo-builds/xen-orchestra-202601171930/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/index.js:488:18
                  at async /opt/xo/xo-builds/xen-orchestra-202601171930/node_modules/@smithy/middleware-retry/dist-cjs/index.js:254:46
                  at async /opt/xo/xo-builds/xen-orchestra-202601171930/node_modules/@aws-sdk/middleware-flexible-checksums/dist-cjs/index.js:318:18"
                }
              }
              ...
              
              florentF 1 Reply Last reply Reply Quote 0
              • florentF Offline
                florent Vates 🪐 XO Team @rizaemet 0
                last edited by

                @rizaemet-0 the cleanVM is the most demanding part of the backup job (mostly listing, moving and deleting blocks )

                1 Reply Last reply Reply Quote 1
                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Yeah, it's not surprising. Ceph S3 implementation is known to be "average" and failure-prone in those cases.

                  1 Reply Last reply Reply Quote 0
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