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    Stuck tasks within XO (rrd_updates)?

    Scheduled Pinned Locked Moved Xen Orchestra
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    • T Offline
      tanjix
      last edited by tanjix

      @olivierlambert

      Count of these processes raised up to 9:

      ec8b00e5-c06e-424c-9145-4fc38cf2464a.png

      jedimarcusJ 1 Reply Last reply Reply Quote 0
      • jedimarcusJ Offline
        jedimarcus @tanjix
        last edited by

        @tanjix if you run:

        xe task-list
        

        on the cli, do you also see them?

        Do you know what RRD's are?

        You might check your logfiles in /var/log if you see anything suspicious

        MM

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        • T Offline
          tanjix @jedimarcus
          last edited by

          @jedimarcus said in Stuck tasks within XO (rrd_updates)?:

          @tanjix if you run:
          [xe task-list](link url)

          on the cli, do you also see them?

          I will check that once these tasks are back; I cleaned the task list up by restarting the toolstack again.

          @jedimarcus said in Stuck tasks within XO (rrd_updates)?:

          Do you know what RRD's are?

          Afaik, RRDs is used for any sort of graphs, so I assume any kind of statistics (performance data or similiar?) is tried to be drawn.

          1 Reply Last reply Reply Quote 0
          • T Offline
            tanjix
            last edited by

            @jedimarcus said in Stuck tasks within XO (rrd_updates)?:

            @tanjix if you run:

            xe task-list
            

            on the cli, do you also see them?

            Yes, they are also visible in the task-list:

            [13:43 vmcluster01 ~]# xe task-list
            uuid ( RO)                : d5f93708-20c2-5e97-057d-c5faf38c3a62
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : de1a6f96-e1c0-b1ee-a753-62dadd9f6a6c
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : 76c71fa9-2ce8-9e8a-dbc4-7d119ee8190c
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : 8b89dfdd-b16b-8adf-8f80-1b2bd639afbb
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : 6d0a8ee3-b2e2-6aa4-8f03-3abfe4504e70
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : ba1709d6-e8bc-8c87-9dff-90118dc38f8f
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : 9d3cf6b0-2744-981a-099c-40cb2cb3cbf9
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : 903039a0-584c-4a93-ee60-969a6aea1211
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : a30802ca-0652-8a84-6866-8e22f5ad441f
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : 42be10a5-c054-0c4f-4f42-a65be0c4599b
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : 6ee1df6d-e634-4133-bf4b-6fdc462f6fc2
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : 58ff3b74-6d7c-f76a-7f93-184f4e061025
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : db37bd55-b599-c21c-92e5-dff6199f3f93
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : 925c6d8a-9fe7-b338-4ba8-5d0b2396f8d1
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            uuid ( RO)                : b577365f-8e9c-41b9-225f-278f3e12464d
                      name-label ( RO): [XO] Xapi#getResource /rrd_updates
                name-description ( RO):
                          status ( RO): pending
                        progress ( RO): 0.000
            
            
            [13:43 vmcluster01 ~]#
            

            Their amount reaised to 19 in the meanwhile...

            jedimarcusJ 1 Reply Last reply Reply Quote 0
            • jedimarcusJ Offline
              jedimarcus @tanjix
              last edited by

              @tanjix Check audit.log and xensource.log in /var/log

              If you see any errors there?

              T 1 Reply Last reply Reply Quote 0
              • T Offline
                tanjix @jedimarcus
                last edited by

                @jedimarcus said in Stuck tasks within XO (rrd_updates)?:

                @tanjix Check audit.log and xensource.log in /var/log

                If you see any errors there?

                [13:52 vmcluster01 ~]# cat /var/log/audit.log | grep rrd
                (...)
                Jan 25 13:27:02 vmcluster01 xapi: [20210125T12:27:02.152Z|audit||252297 INET :::80|handler:http/rrd_updates D:750a7f18dcb2|audit] ('trackid=c62d355204466eab132e8a9db671552d' 'LOCAL_SUPERUSER' '' 'ALLOWED' 'OK' 'HTTP' 'http/rrd_updates' ())
                Jan 25 13:32:09 vmcluster01 xapi: [20210125T12:32:09.367Z|audit||253127 INET :::80|handler:http/rrd_updates D:ef6cdab4202a|audit] ('trackid=c62d355204466eab132e8a9db671552d' 'LOCAL_SUPERUSER' '' 'ALLOWED' 'OK' 'HTTP' 'http/rrd_updates' ())
                Jan 25 13:37:17 vmcluster01 xapi: [20210125T12:37:17.497Z|audit||254056 INET :::80|handler:http/rrd_updates D:901de089dd50|audit] ('trackid=c62d355204466eab132e8a9db671552d' 'LOCAL_SUPERUSER' '' 'ALLOWED' 'OK' 'HTTP' 'http/rrd_updates' ())
                Jan 25 13:42:30 vmcluster01 xapi: [20210125T12:42:30.082Z|audit||254876 INET :::80|handler:http/rrd_updates D:e9be8bc70f19|audit] ('trackid=c62d355204466eab132e8a9db671552d' 'LOCAL_SUPERUSER' '' 'ALLOWED' 'OK' 'HTTP' 'http/rrd_updates' ())
                Jan 25 13:47:31 vmcluster01 xapi: [20210125T12:47:31.442Z|audit||255789 INET :::80|handler:http/rrd_updates D:f29b7c671ac1|audit] ('trackid=c62d355204466eab132e8a9db671552d' 'LOCAL_SUPERUSER' '' 'ALLOWED' 'OK' 'HTTP' 'http/rrd_updates' ())
                [13:52 vmcluster01 ~]#
                

                Nothing suspicious here.

                [13:54 vmcluster01 ~]# cat /var/log/xensource.log | grep rrd
                (...)
                Jan 25 13:27:02 vmcluster01 xapi: [debug||252297 INET :::80|Get RRD updates. D:42a316633c15|xapi_services] hand_over_connection GET /rrd_updates to /var/lib/xcp/xcp-rrdd.forwarded
                Jan 25 13:27:56 vmcluster01 xcp-rrdd: [ info||0 monitor_write|main|rrdd_server] Failed to process plugin metrics file: xcp-rrdd-gpumon ((Invalid_argument\x0A  "Cstruct.blit_to_bytes src=[0,0](0) dst=[11] src-off=0 len=11"))
                Jan 25 13:29:09 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC live_words = 644162
                Jan 25 13:29:09 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC heap_words = 1372160
                Jan 25 13:29:09 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC free_words = 727987
                Jan 25 13:32:09 vmcluster01 xapi: [debug||253127 INET :::80|Get RRD updates. D:c5389f6a1534|xapi_services] hand_over_connection GET /rrd_updates to /var/lib/xcp/xcp-rrdd.forwarded
                Jan 25 13:32:09 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC live_words = 811402
                Jan 25 13:32:09 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC heap_words = 1372160
                Jan 25 13:32:09 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC free_words = 560736
                Jan 25 13:35:09 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC live_words = 580752
                Jan 25 13:35:09 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC heap_words = 1577984
                Jan 25 13:35:09 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC free_words = 997217
                Jan 25 13:37:17 vmcluster01 xapi: [debug||254056 INET :::80|Get RRD updates. D:3badea6de893|xapi_services] hand_over_connection GET /rrd_updates to /var/lib/xcp/xcp-rrdd.forwarded
                Jan 25 13:38:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC live_words = 506708
                Jan 25 13:38:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC heap_words = 1577984
                Jan 25 13:38:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC free_words = 1071264
                Jan 25 13:41:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC live_words = 837407
                Jan 25 13:41:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC heap_words = 1577984
                Jan 25 13:41:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC free_words = 740562
                Jan 25 13:42:30 vmcluster01 xapi: [debug||254876 INET :::80|Get RRD updates. D:5cdf089c4396|xapi_services] hand_over_connection GET /rrd_updates to /var/lib/xcp/xcp-rrdd.forwarded
                Jan 25 13:44:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC live_words = 505863
                Jan 25 13:44:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC heap_words = 1577984
                Jan 25 13:44:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC free_words = 1072109
                Jan 25 13:47:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC live_words = 505881
                Jan 25 13:47:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC heap_words = 1577984
                Jan 25 13:47:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC free_words = 1072083
                Jan 25 13:47:31 vmcluster01 xapi: [debug||255789 INET :::80|Get RRD updates. D:49078b4a7579|xapi_services] hand_over_connection GET /rrd_updates to /var/lib/xcp/xcp-rrdd.forwarded
                Jan 25 13:49:22 vmcluster01 xcp-rrdd: [ info||0 monitor_write|main|rrdd_server] Failed to process plugin metrics file: xcp-rrdd-gpumon ((Invalid_argument\x0A  "Cstruct.blit_to_bytes src=[0,0](0) dst=[11] src-off=0 len=11"))
                Jan 25 13:50:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC live_words = 641704
                Jan 25 13:50:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC heap_words = 1577984
                Jan 25 13:50:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC free_words = 936269
                Jan 25 13:52:40 vmcluster01 xapi: [debug||256729 INET :::80|Get RRD updates. D:d0acbc896c0c|xapi_services] hand_over_connection GET /rrd_updates to /var/lib/xcp/xcp-rrdd.forwarded
                Jan 25 13:53:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC live_words = 505866
                Jan 25 13:53:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC heap_words = 1577984
                Jan 25 13:53:10 vmcluster01 xcp-rrdd: [ info||7 ||rrdd_main] GC free_words = 1072106
                

                Here we have some more interesting things:

                Jan 25 13:49:22 vmcluster01 xcp-rrdd: [ info||0 monitor_write|main|rrdd_server] Failed to process plugin metrics file: xcp-rrdd-gpumon ((Invalid_argument\x0A  "Cstruct.blit_to_bytes src=[0,0](0) dst=[11] src-off=0 len=11"))
                

                No idea, what to do here?

                jedimarcusJ 1 Reply Last reply Reply Quote 0
                • jedimarcusJ Offline
                  jedimarcus @tanjix
                  last edited by

                  I have the same entries in my 8.2 installation but I don't have the stuck tasks.

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                  • DanpD Online
                    Danp Pro Support Team
                    last edited by

                    @tanjix Have you applied the ca-certificates update from the xcp-ng-testing repo? If so, maybe that is the source of your problem.

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                    • T Offline
                      tanjix @Danp
                      last edited by

                      @danp

                      @danp said in Stuck tasks within XO (rrd_updates)?:

                      @tanjix Have you applied the ca-certificates update from the xcp-ng-testing repo? If so, maybe that is the source of your problem.

                      Negative, I will do that and report later on. Thanks!

                      DanpD 1 Reply Last reply Reply Quote 0
                      • DanpD Online
                        Danp Pro Support Team @tanjix
                        last edited by

                        @tanjix I would hold off installing it for now. My concern was that the update was the source of the issue, but you ruled that out since it hasn't been installed yet.

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                        • T Offline
                          tanjix
                          last edited by

                          @olivierlambert

                          Maybe I found the problem.
                          In XO's log section I found an entry like:

                          Hostname/IP does not match certificate's altnames: IP: a.b.c.d is not in the cert's list:
                          

                          The detailed log says at the bottom:

                          "code": "ERR_TLS_CERT_ALTNAME_INVALID",
                          "url": "https://a.b.c.d/rrd_updates?cf=AVERAGE&host=true&interval=5&json=true&start=1611607291&session_id=OpaqueRef%3A7601e913-a96c-419e-a5ab-be65255ab3d7&task_id=OpaqueRef%3Aecd831ec-bd4f-4a40-82c4-f15059ffb377",
                          "message": "Hostname/IP does not match certificate's altnames: IP: a.b.c.d is not in the cert's list: ",
                          

                          a.b.c.d is in this case the ip address of my pool master.

                          I installed TLS certificates (a wildcard certificate, not self signed but from a trusted authority), so that all of my hosts are reachable ssl-secured (done that through XO --> Home --> Hosts --> <host> --> Advanced and there at the bottom).

                          Of course, this only works if requests are made with the hostname and not with the ip address.

                          If I open the URL from above and replace the ip address through the hostname of the pool master, then it looks like it works.

                          So, how can this be fixed that these rrd_things make their calls with the hostname instead of the ip address?
                          Or did I do anything wrong with the certificates?

                          Thanks!

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                          • T Offline
                            tanjix @tanjix
                            last edited by

                            @olivierlambert is there any update on this issue available?

                            Thanks!

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              This is a normal XAPI behavior. I don't think there's a simple fix for that.

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                              • T Offline
                                tanjix @olivierlambert
                                last edited by

                                @olivierlambert So, how could I get rid of these error messages and the fact, that I have plenty of these tasks running after a while?
                                I guess, restarting the toolstack every hour is not the preferred way... 😂

                                Thanks!

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  Be sure you are correctly connected to your host (no NAT or private IP you couldn't reach)

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                                  • T Offline
                                    tanjix @olivierlambert
                                    last edited by

                                    @olivierlambert What are you referring to? What should I do? There is no NAT, private network etc involved. XO connected to the XCP-NG host (pool master) via its public hostname (for which the SSL certificate is issued) and NOT with its ip address only.

                                    Thanks!

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                                    • olivierlambertO Offline
                                      olivierlambert Vates 🪐 Co-Founder CEO
                                      last edited by

                                      Is the host using the same IP address internally? (than the public one)

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                                      • T Offline
                                        tanjix @olivierlambert
                                        last edited by

                                        @olivierlambert What do you mean with "internally"? There is only one IP in use in my environment, which is the public IP. So yes, it's the same IP address.

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                                        • olivierlambertO Offline
                                          olivierlambert Vates 🪐 Co-Founder CEO
                                          last edited by

                                          Can you do a xe host-param-get param-name=address uuid=<HOST_UUID>?

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                                          • T Offline
                                            tanjix @olivierlambert
                                            last edited by

                                            @olivierlambert said in Stuck tasks within XO (rrd_updates)?:

                                            xe host-param-get param-name=address uuid=

                                            Sure, that one is returning one ip address, the public one I am talking about.

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