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    XCP host rebooted: VM's wont start anymore :-(

    Scheduled Pinned Locked Moved Xen Orchestra
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    • P Offline
      prensel @olivierlambert
      last edited by

      @olivierlambert

      [16:44 xcp ~]# xe vm-start uuid=143f7b5b-b252-346c-5cc0-3027a7dba627
      There are no suitable hosts to start this VM on.
      The following table provides per-host reasons for why the VM could not be started:
      
      xcp    : Cannot start here [VM requires access to SR: e1fb6d59-93c5-72bf-a018-184dd3ea3643 (Local storage)]
      
      
      There were no servers available to complete the specified operation.
      [16:44 xcp ~]# xe sr-list
      uuid ( RO)                : e1fb6d59-93c5-72bf-a018-184dd3ea3643
                name-label ( RW): Local storage
          name-description ( RW): 
                      host ( RO): xcp
                      type ( RO): ext
              content-type ( RO): user
      
      
      uuid ( RO)                : d58928fe-4a00-3fb0-36c3-8437e3417296
                name-label ( RW): Local storage
          name-description ( RW): 
                      host ( RO): <not in database>
                      type ( RO): ext
              content-type ( RO): user
      
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      • P Offline
        prensel @olivierlambert
        last edited by

        @olivierlambert

        [16:47 xcp ~]# xe diagnostic-vm-status uuid=143f7b5b-b252-346c-5cc0-3027a7dba627
        uuid ( RO)              : 143f7b5b-b252-346c-5cc0-3027a7dba627
                name-label ( RW): testserver
               power-state ( RO): halted
            possible-hosts ( RO): 
        
        
        Checking to see whether disks are attachable
        uuid ( RO)            : dd90f85b-755b-9227-aba7-8583e4b8544f
                vdi-uuid ( RO): <not in database>
                   empty ( RO): true
                  device ( RO): xvdd
              userdevice ( RW): 3
                    mode ( RW): RO
                    type ( RW): CD
              attachable ( RO): true
            storage-lock ( RO): false
        
        
        uuid ( RO)            : 23a51757-9fec-ab0b-a2d4-2790c8a4a63a
                vdi-uuid ( RO): 06f7760e-157f-4a18-83fe-ba48db06a5ef
                   empty ( RO): false
                  device ( RO): xvda
              userdevice ( RW): 0
                    mode ( RW): RW
                    type ( RW): Disk
              attachable ( RO): true
            storage-lock ( RO): false
        
        
        Checking to see whether VM can boot on each host
        xcp    : Cannot start here [VM requires access to SR: e1fb6d59-93c5-72bf-a018-184dd3ea3643 (Local storage)]
        
        
        VM is not agile because: VM requires access to non-shared SR: e1fb6d59-93c5-72bf-a018-184dd3ea3643 (Local storage). SR must both be marked as shared and a properly configured PBD must be plugged-in on every host
        
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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          So you want to start a VM that has a disk on a host which you removed.

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          • P Offline
            prensel @olivierlambert
            last edited by

            @olivierlambert
            I can see the vhd file on the local disk of this host and it has always been there afaik. The other host wasnt used for this VM. And the VM was running fine without the other host being present for several months. So I assume the disk on this host ?

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Well, you can display the VM disk list with a xe vm-disk-list uuid=<VM UUID>.

              Then you can find info on those disks with, for each, a xe vdi-param-list uuid=<VDI UUID>.

              Then, you'll see on which SR are each disks, and you'll understand why the VM can't boot.

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              • P Offline
                prensel @olivierlambert
                last edited by

                @olivierlambert

                I'm trying to understand how it is possible that this vm has been running for a few months without the other host being present ? Where would have the vhd file been stored ?
                I have a copy of the vhd file here, can I create a new vm with that ?

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                • P Offline
                  prensel @olivierlambert
                  last edited by olivierlambert

                  @olivierlambert

                  [17:22 xcp ~]# xe vdi-param-list uuid=06f7760e-157f-4a18-83fe-ba48db06a5ef
                  uuid ( RO)                    : 06f7760e-157f-4a18-83fe-ba48db06a5ef
                                name-label ( RW): mailserver
                          name-description ( RW): Created by XO
                             is-a-snapshot ( RO): false
                               snapshot-of ( RO): <not in database>
                                 snapshots ( RO): 
                             snapshot-time ( RO): 19700101T00:00:00Z
                        allowed-operations (SRO): generate_config; update; forget; destroy; snapshot; copy; clone
                        current-operations (SRO): 
                                   sr-uuid ( RO): e1fb6d59-93c5-72bf-a018-184dd3ea3643
                             sr-name-label ( RO): Local storage
                  

                  It says the sr-uuid is e1fb6d59-93c5-72bf-a018-184dd3ea3643, this my local storage SR of the current host ??

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    Your mailserver disk is using SR e1fb6d59-93c5-72bf-a018-184dd3ea3643. This SR seems to belong to host ( RO): xcp, not xcp-ng-01.

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                    • P Offline
                      prensel @olivierlambert
                      last edited by

                      @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                      Your mailserver disk is using SR e1fb6d59-93c5-72bf-a018-184dd3ea3643. This SR seems to belong to host ( RO): xcp, not xcp-ng-01.

                      Yes thats right, the host xcp is the current up and the host xcp-ng-01 is the one 'lost'.
                      I really cant see the problem 😞

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Then check your local SR (if it's correctly connected)

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                        • P Offline
                          prensel @olivierlambert
                          last edited by

                          @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                          Then check your local SR (if it's correctly connected)

                          What is the proper way to do that using cli ?

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                          • P Offline
                            prensel @olivierlambert
                            last edited by

                            @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                            Then check your local SR (if it's correctly connected)

                            xe sr-scan uuid=e1fb6d59-93c5-72bf-a018-184dd3ea3643 
                            The SR has no attached PBDs
                            sr: e1fb6d59-93c5-72bf-a018-184dd3ea3643 (Local storage)
                            

                            How can I connect or attach a PBD ?

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              That's your problem, indeed 😄

                              In XO, it's "connect", otherwise it's xe pbd-connect

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                              • P Offline
                                prensel @olivierlambert
                                last edited by

                                @olivierlambert

                                I managed to find the PBD and it doesnt seemed attached

                                #xe pbd-list
                                
                                uuid ( RO)                  : 1a9396ae-e59b-9ea7-1d1a-3c5b139a11cb
                                             host-uuid ( RO): f4d5a20d-e7f3-4e62-8804-e2caa6922a43
                                               sr-uuid ( RO): e1fb6d59-93c5-72bf-a018-184dd3ea3643
                                         device-config (MRO): device: /dev/disk/by-id/ata-WDC_WD1003FBYZ-012GB0_WD-WCAW3CYHV0PK
                                    currently-attached ( RO): false
                                
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                                • P Offline
                                  prensel @olivierlambert
                                  last edited by

                                  @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                  That's your problem, indeed 😄

                                  In XO, it's "connect", otherwise it's xe pbd-connect

                                  I think it is 'xe pbd-plug' because 'pbd-connect' doesnt seem to exist ?

                                  But using this command results in this:

                                  [17:56 xcp ~]# xe pbd-plug uuid=1a9396ae-e59b-9ea7-1d1a-3c5b139a11cb
                                  Error code: SR_BACKEND_FAILURE_40
                                  Error parameters: , The SR scan failed  [opterr=uuid=mailserver],
                                  
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                                  • olivierlambertO Offline
                                    olivierlambert Vates 🪐 Co-Founder CEO
                                    last edited by

                                    Yes indeed. Okay at least the error message is very visible.

                                    Why do you have a disk with an UUID mailserver? Have you rename your disk manually??

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                                    • P Offline
                                      prensel @olivierlambert
                                      last edited by

                                      @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                      Yes indeed. Okay at least the error message is very visible.

                                      Why do you have a disk with an UUID mailserver? Have you rename your disk manually??

                                      To be honest: I really have no clue why it is called like this 😞
                                      Is there a way to fix this error, probably caased by the disk being shut off the hard way caused by the power failure ?

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                                      • olivierlambertO Offline
                                        olivierlambert Vates 🪐 Co-Founder CEO
                                        last edited by

                                        No, the problem is a manual rename of the VHD in your SR.

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                                        • P Offline
                                          prensel @olivierlambert
                                          last edited by

                                          @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                          No, the problem is a manual rename of the VHD in your SR.

                                          Checked /run/sr-mount/e1fb6d59-93c5-72bf-a018-184dd3ea3643 and there was a smal 300kb mailserver.vhd file dated october 15th ?? No clue why it was there.
                                          I have removed it and the xe pbd-plug works now.
                                          I also seem to able to start the vm now 🙂

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                                          • olivierlambertO Offline
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            Yes, you should never rename a file manually in the SR 🙂 So it blocked rescan, then PBD plub, then the VM.

                                            Also, please remove the unused host from your pool.

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