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    Remote Desktop doesn't work anymore on VM

    Scheduled Pinned Locked Moved Solved Compute
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    • DarkbeldinD Offline
      Darkbeldin Vates 🪐 Pro Support Team
      last edited by

      Hi Pierre,

      Can you give us some info about what error you have on client side when trying to connect?
      Mostly i would say it's a network issue, you could try installing a new VM instead of migrating one that could give you some clues perhaps.

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      • P Offline
        Pierre Briec @Darkbeldin
        last edited by

        @darkbeldin xcp-ng_rdp.jpg

        Actually, i've made a backup of VM-Admin stored on xcp-college host and have restored it on xen-college host.
        When it's working, in Xcp-ng Center, in the Console tab, i have RDP connexion like screenshot.
        On the xcp-college host, if i click on "Switch to Remote Desktop", it does nothing

        If i shutdown VM-Admin on xcp-college, and start it on xen-college host, it's working.

        DarkbeldinD 1 Reply Last reply Reply Quote 0
        • DarkbeldinD Offline
          Darkbeldin Vates 🪐 Pro Support Team @Pierre Briec
          last edited by

          @pierre-briec Ok to remove any third party issue could you try by using directly RDP from your Windows client not from XCP-center.

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          • P Offline
            Pierre Briec @Darkbeldin
            last edited by

            @darkbeldin

            I've already tried. I'm using mremote-ng or windows RDP client to access my VMs, and it's the same. If the VM is stored on xcp-college => not working, and xen-college => working

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            • DarkbeldinD Offline
              Darkbeldin Vates 🪐 Pro Support Team @Pierre Briec
              last edited by

              @pierre-briec What's the error from the rdp client?

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              • P Offline
                Pierre Briec @Darkbeldin
                last edited by

                @darkbeldin

                the classic error. RDP could not open because

                1. RDP is not activated
                2. Remote Computer is shutdown
                3. Remote Computer is not available on the network

                xcp-ng_rdp2.jpg

                DarkbeldinD 1 Reply Last reply Reply Quote 0
                • DarkbeldinD Offline
                  Darkbeldin Vates 🪐 Pro Support Team @Pierre Briec
                  last edited by

                  @pierre-briec You should check the network part on your host that the only thing that could make sense to me.
                  From my point of view it's not an XCP-ng issue but most probably a network problem as when you switch host you don't have the same problem.

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                  • P Offline
                    Pierre Briec @Darkbeldin
                    last edited by

                    @darkbeldin
                    If it's true, i've no idea what is wrong.
                    The VM on the different hosts are on the same network.
                    Could RDP be blocked by host itself ?

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                    • DarkbeldinD Offline
                      Darkbeldin Vates 🪐 Pro Support Team @Pierre Briec
                      last edited by

                      @pierre-briec No XCP-ng won't block RDP only way from my pow is network misconfiguration or firewall or switch in the network.

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                      • P Offline
                        Pierre Briec @Darkbeldin
                        last edited by

                        @darkbeldin

                        Thanks, the problem came from the switch.
                        Thanks for your support.
                        Pierre

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                        • DarkbeldinD Offline
                          Darkbeldin Vates 🪐 Pro Support Team @Pierre Briec
                          last edited by

                          @pierre-briec I'm happy it's solved, and happy i was right 😉

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