IMPORT_ERROR after trying to import VM I just exported from XOA

[ptunstall]

I export a VM using the export function. It downloads a XVA file. I goto import and try to import the same export XVA and I get this error:

IMPORT_ERROR(INTERNAL_ERROR: [ (Failure Int64.of_string) ])

Using latest version and JUST updated after starting the "trial" hoping that'd fix it.

Full dump below:

HTTP handler of vm.import
undefined
{
  "code": "IMPORT_ERROR",
  "params": [
    "INTERNAL_ERROR: [ (Failure Int64.of_string) ]"
  ],
  "url": "https://10.169.3.20/import/?sr_id=OpaqueRef%3A804ca2b5-bca5-46be-96e9-d53c0f0560d5&session_id=OpaqueRef%3A3fb77c2a-4f6c-4515-821c-615833193a10&task_id=OpaqueRef%3Ad8efd0de-9d27-4221-81e0-4a6a84b67563",
  "task": {
    "uuid": "2fe83d05-46b4-ec3b-9aa4-aa3c08f3b42a",
    "name_label": "[XO] VM import",
    "name_description": "",
    "allowed_operations": [],
    "current_operations": {},
    "created": "20211220T07:54:00Z",
    "finished": "20211220T07:54:00Z",
    "status": "failure",
    "resident_on": "OpaqueRef:bd272387-df2d-49ed-a73e-2d2324f089af",
    "progress": 1,
    "type": "<none/>",
    "result": "",
    "error_info": [
      "IMPORT_ERROR",
      "INTERNAL_ERROR: [ (Failure Int64.of_string) ]"
    ],
    "other_config": {},
    "subtask_of": "OpaqueRef:NULL",
    "subtasks": [],
    "backtrace": "(((process xapi)(filename lib/backtrace.ml)(line 210))((process xapi)(filename ocaml/xapi/import.ml)(line 1966))((process xapi)(filename ocaml/xapi/server_helpers.ml)(line 100)))"
  },
  "pool_master": {
    "uuid": "333eb4d9-3349-4ddc-a5d1-46d2df8ada21",
    "name_label": "microservices02",
    "name_description": "Default install",
    "memory_overhead": 2050740224,
    "allowed_operations": [
      "vm_migrate",
      "provision",
      "vm_resume",
      "evacuate",
      "vm_start"
    ],
    "current_operations": {},
    "API_version_major": 2,
    "API_version_minor": 16,
    "API_version_vendor": "XenSource",
    "API_version_vendor_implementation": {},
    "enabled": true,
    "software_version": {
      "product_version": "8.2.0",
      "product_version_text": "8.2",
      "product_version_text_short": "8.2",
      "platform_name": "XCP",
      "platform_version": "3.2.0",
      "product_brand": "XCP-ng",
      "build_number": "release/stockholm/master/7",
      "hostname": "localhost",
      "date": "2020-11-05",
      "dbv": "0.0.1",
      "xapi": "1.20",
      "xen": "4.13.1-9.6.1.xcpng8",
      "linux": "4.19.0+1",
      "xencenter_min": "2.16",
      "xencenter_max": "2.16",
      "network_backend": "openvswitch",
      "db_schema": "5.601"
    },
    "other_config": {
      "rpm_patch_installation_time": "1639958987.567",
      "iscsi_iqn": "iqn.2021-12.com.example:52b13bbc",
      "agent_start_time": "1639947685.",
      "boot_time": "1639947566."
    },
    "capabilities": [
      "xen-3.0-x86_64",
      "xen-3.0-x86_32p",
      "hvm-3.0-x86_32",
      "hvm-3.0-x86_32p",
      "hvm-3.0-x86_64",
      ""
    ],
    "cpu_configuration": {},
    "sched_policy": "credit",
    "supported_bootloaders": [
      "pygrub",
      "eliloader"
    ],
    "resident_VMs": [
      "OpaqueRef:fbd83ece-378e-49d3-b7ee-4e623c5d8f11",
      "OpaqueRef:65672e13-7237-48aa-ae86-81ca87d0d5fc"
    ],
    "logging": {},
    "PIFs": [
      "OpaqueRef:7528ccad-65ed-4406-8d9f-accc20579152"
    ],
    "suspend_image_sr": "OpaqueRef:804ca2b5-bca5-46be-96e9-d53c0f0560d5",
    "crash_dump_sr": "OpaqueRef:804ca2b5-bca5-46be-96e9-d53c0f0560d5",
    "crashdumps": [],
    "patches": [],
    "updates": [],
    "PBDs": [
      "OpaqueRef:31530dbf-e1e2-49a8-9bf5-f08c17c96205",
      "OpaqueRef:6fb0d154-616c-4677-8046-4acce2c7ed79",
      "OpaqueRef:e1c4a4c0-7d2a-4e64-b150-0438006187cb",
      "OpaqueRef:ced26859-34f2-47cf-8dcc-04695f1c11ac",
      "OpaqueRef:7d8febbb-ef02-4cc4-812d-9d4a017a5854"
    ],
    "host_CPUs": [
      "OpaqueRef:15f91497-9ba5-4583-9ab2-53714bb150ec",
      "OpaqueRef:fce4e763-b928-44b6-b1f4-1006d4c17f4c",
      "OpaqueRef:cd48fb2f-f82e-40a6-84f1-d1fdecca66cc",
      "OpaqueRef:c934f047-2771-4370-85a4-413c1cc4b996",
      "OpaqueRef:2d16f513-029a-42b7-8d69-f7fa9bff3774",
      "OpaqueRef:27514a9b-5d4f-410e-8b46-3b87b6aa5d79",
      "OpaqueRef:1a756cb1-9ed7-4372-b3c5-ea63a5674def",
      "OpaqueRef:33b8055e-3ba4-4120-8c0f-e5fad72609e6",
      "OpaqueRef:7849117a-f4bb-4cf3-99e5-0e683e90283d",
      "OpaqueRef:1c48fb98-bc13-422f-842a-2571a0489fbe",
      "OpaqueRef:90710810-2fff-429d-b74b-a04fbf4e646d",
      "OpaqueRef:a3116f7a-e241-4701-94d9-dd4ea1053379",
      "OpaqueRef:2f631fcc-a2e6-4fbe-a3a8-e2e03b77ad23",
      "OpaqueRef:9eff703c-47f1-42d8-a87f-445955104b45",
      "OpaqueRef:84601156-d935-4435-b1af-8d0f4e022a76",
      "OpaqueRef:08bb40ae-cc21-4d88-9e64-b7abac34de0f",
      "OpaqueRef:a4e9de92-1927-44cb-9e6e-3234cdce71d5",
      "OpaqueRef:07c9b725-3543-4444-a5af-e2b7f3031457",
      "OpaqueRef:d4a79110-f4e8-42a2-a2b0-57f487d732e7",
      "OpaqueRef:b3a382d1-53d4-4e6b-bc81-9cc0650abda9",
      "OpaqueRef:2e3a415b-0ee1-4aac-b39f-98a11ba542ab",
      "OpaqueRef:172cd507-5bf3-46ca-81a6-9c2dd9ec7931",
      "OpaqueRef:a6e34196-984c-485c-98ef-2918782d528c",
      "OpaqueRef:a319e5ca-a4a2-493a-8ab7-30ff66f1fe7a",
      "OpaqueRef:1448e470-f643-4264-83f0-78a9cb7f582c",
      "OpaqueRef:6c6e9316-cf05-4201-977f-48fcfd1d472e",
      "OpaqueRef:9616f8c3-ecd4-4b91-b4a8-ba80a678b4a6",
      "OpaqueRef:c1382984-0d11-4cb1-82aa-cbef62e255f9",
      "OpaqueRef:9e9a73ce-ce2b-4e30-9dac-0514597510d7",
      "OpaqueRef:bb3ec57d-cdee-4cb6-a342-55ef30e24f25",
      "OpaqueRef:459118c6-d095-49b0-bdbe-963e56bc9d38",
      "OpaqueRef:de06dfee-40c5-43d6-b16c-4b0c9a18cb85"
    ],
    "cpu_info": {
      "cpu_count": "32",
      "socket_count": "2",
      "vendor": "GenuineIntel",
      "speed": "2900.004",
      "modelname": "Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz",
      "family": "6",
      "model": "45",
      "stepping": "7",
      "flags": "fpu de tsc msr pae mce cx8 apic sep mca cmov pat clflush acpi mmx fxsr sse sse2 ss ht syscall nx rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid pni pclmulqdq est ssse3 cx16 sse4_1 sse4_2 popcnt aes xsave avx hypervisor lahf_lm ssbd ibrs ibpb stibp xsaveopt",
      "features": "1fbee3ff-bfebfbff-00000001-2c100800",
      "features_pv": "1fc9cbf5-96b82203-2991cbf5-00000003-00000001-00000000-00000000-00000000-00001000-8c000400-00000000-00000000-00000000-00000000-00000000",
      "features_hvm": "1fcbfbff-97ba2223-2d93fbff-00000403-00000001-00000000-00000000-00000000-00001000-9c000400-00000000-00000000-00000000-00000000-00000000",
      "features_hvm_host": "1fcbfbff-97ba2223-2d93fbff-00000403-00000001-00000000-00000000-00000000-00001000-9c000400-00000000-00000000-00000000-00000000-00000000",
      "features_pv_host": "1fc9cbf5-96b82203-2991cbf5-00000003-00000001-00000000-00000000-00000000-00001000-8c000400-00000000-00000000-00000000-00000000-00000000"
    },
    "hostname": "microservices02",
    "address": "10.169.3.20",
    "metrics": "OpaqueRef:01637ccc-393e-4f31-b20e-9a17a6874380",
    "license_params": {
      "restrict_vswitch_controller": "false",
      "restrict_lab": "false",
      "restrict_stage": "false",
      "restrict_storagelink": "false",
      "restrict_storagelink_site_recovery": "false",
      "restrict_web_selfservice": "false",
      "restrict_web_selfservice_manager": "false",
      "restrict_hotfix_apply": "false",
      "restrict_export_resource_data": "false",
      "restrict_read_caching": "false",
      "restrict_cifs": "false",
      "restrict_health_check": "false",
      "restrict_xcm": "false",
      "restrict_vm_memory_introspection": "false",
      "restrict_batch_hotfix_apply": "false",
      "restrict_management_on_vlan": "false",
      "restrict_ws_proxy": "false",
      "restrict_vlan": "false",
      "restrict_qos": "false",
      "restrict_pool_attached_storage": "false",
      "restrict_netapp": "false",
      "restrict_equalogic": "false",
      "restrict_pooling": "false",
      "enable_xha": "true",
      "restrict_marathon": "false",
      "restrict_email_alerting": "false",
      "restrict_historical_performance": "false",
      "restrict_wlb": "false",
      "restrict_rbac": "false",
      "restrict_dmc": "false",
      "restrict_checkpoint": "false",
      "restrict_cpu_masking": "false",
      "restrict_connection": "false",
      "platform_filter": "false",
      "regular_nag_dialog": "false",
      "restrict_vmpr": "false",
      "restrict_vmss": "false",
      "restrict_intellicache": "false",
      "restrict_gpu": "false",
      "restrict_dr": "false",
      "restrict_vif_locking": "false",
      "restrict_storage_xen_motion": "false",
      "restrict_vgpu": "false",
      "restrict_integrated_gpu_passthrough": "false",
      "restrict_vss": "false",
      "restrict_guest_agent_auto_update": "false",
      "restrict_pci_device_for_auto_update": "false",
      "restrict_xen_motion": "false",
      "restrict_guest_ip_setting": "false",
      "restrict_ad": "false",
      "restrict_nested_virt": "false",
      "restrict_live_patching": "false",
      "restrict_set_vcpus_number_live": "false",
      "restrict_pvs_proxy": "false",
      "restrict_igmp_snooping": "false",
      "restrict_rpu": "false",
      "restrict_pool_size": "false",
      "restrict_cbt": "false",
      "restrict_usb_passthrough": "false",
      "restrict_network_sriov": "false",
      "restrict_corosync": "true",
      "restrict_zstd_export": "false",
      "restrict_pool_secret_rotation": "true"
    },
    "ha_statefiles": [],
    "ha_network_peers": [],
    "blobs": {},
    "tags": [],
    "external_auth_type": "",
    "external_auth_service_name": "",
    "external_auth_configuration": {},
    "edition": "xcp-ng",
    "license_server": {
      "address": "localhost",
      "port": "27000"
    },
    "bios_strings": {
      "bios-vendor": "American Megatrends Inc.",
      "bios-version": "02.30.66.01",
      "system-manufacturer": "ZTsystems",
      "system-product-name": "Z1100IF Config DA",
      "system-version": "1.0",
      "system-serial-number": "206307450127",
      "baseboard-manufacturer": "ZTsystems",
      "baseboard-product-name": "A9DRPF",
      "baseboard-version": "TBD",
      "baseboard-serial-number": "5F48NP1641",
      "oem-1": "Xen",
      "oem-2": "MS_VM_CERT/SHA1/bdbeb6e0a816d43fa6d3fe8aaef04c2bad9d3e3d",
      "oem-3": "TBD",
      "hp-rombios": ""
    },
    "power_on_mode": "",
    "power_on_config": {},
    "local_cache_sr": "OpaqueRef:NULL",
    "chipset_info": {
      "iommu": "true"
    },
    "PCIs": [
      "OpaqueRef:d88f8c21-4b98-4ad2-9954-13118da04b3b",
      "OpaqueRef:dd31350a-ee7e-4bd0-a082-c1751cf7bff1",
      "OpaqueRef:c17fa13e-ce86-4974-9742-a4f83af5604e",
      "OpaqueRef:263192ee-370b-4203-a371-6cd880fbd11c",
      "OpaqueRef:bdae9dc3-b59a-4b63-979c-ab69a6889bb9",
      "OpaqueRef:8a1aca48-3d28-43ac-aefb-381562ee328e"
    ],
    "PGPUs": [
      "OpaqueRef:aef220da-ca48-44e6-a207-1c73692086d4"
    ],
    "PUSBs": [],
    "ssl_legacy": false,
    "guest_VCPUs_params": {},
    "display": "enabled",
    "virtual_hardware_platform_versions": [
      0,
      1,
      2
    ],
    "control_domain": "OpaqueRef:65672e13-7237-48aa-ae86-81ca87d0d5fc",
    "updates_requiring_reboot": [],
    "features": [],
    "iscsi_iqn": "iqn.2021-12.com.example:52b13bbc",
    "multipathing": false,
    "uefi_certificates": "",
    "certificates": [],
    "editions": [
      "xcp-ng"
    ]
  },
  "SR": {
    "uuid": "92e3e5a2-72c9-510f-4e9b-e50295917a4e",
    "name_label": "Local storage",
    "name_description": "",
    "allowed_operations": [
      "vdi_enable_cbt",
      "vdi_list_changed_blocks",
      "unplug",
      "plug",
      "pbd_create",
      "vdi_disable_cbt",
      "update",
      "pbd_destroy",
      "vdi_resize",
      "vdi_clone",
      "vdi_data_destroy",
      "scan",
      "vdi_snapshot",
      "vdi_mirror",
      "vdi_create",
      "vdi_destroy",
      "vdi_set_on_boot"
    ],
    "current_operations": {},
    "VDIs": [
      "OpaqueRef:59b27083-e45c-41ea-a934-df4e8dfb898e",
      "OpaqueRef:e67a7a26-0e81-4ca7-9ed7-1d4537155dcb"
    ],
    "PBDs": [
      "OpaqueRef:ced26859-34f2-47cf-8dcc-04695f1c11ac"
    ],
    "virtual_allocation": 75161927680,
    "physical_utilisation": 75329699840,
    "physical_size": 979634225152,
    "type": "lvm",
    "content_type": "user",
    "shared": false,
    "other_config": {
      "i18n-original-value-name_label": "Local storage",
      "i18n-key": "local-storage"
    },
    "tags": [],
    "sm_config": {
      "allocation": "thick",
      "use_vhd": "true",
      "devserial": "scsi-1ATA_InIand_SATA_SSD_IBYTMC211100100101"
    },
    "blobs": {},
    "local_cache_enabled": false,
    "introduced_by": "OpaqueRef:NULL",
    "clustered": false,
    "is_tools_sr": false
  },
  "message": "IMPORT_ERROR(INTERNAL_ERROR: [ (Failure Int64.of_string) ])",
  "name": "XapiError",
  "stack": "XapiError: IMPORT_ERROR(INTERNAL_ERROR: [ (Failure Int64.of_string) ])
    at Function.wrap (/usr/local/lib/node_modules/xo-server/node_modules/xen-api/src/_XapiError.js:16:12)
    at _default (/usr/local/lib/node_modules/xo-server/node_modules/xen-api/src/_getTaskResult.js:11:29)
    at Xapi._addRecordToCache (/usr/local/lib/node_modules/xo-server/node_modules/xen-api/src/index.js:898:24)
    at forEach (/usr/local/lib/node_modules/xo-server/node_modules/xen-api/src/index.js:932:14)
    at Array.forEach (<anonymous>)
    at Xapi._processEvents (/usr/local/lib/node_modules/xo-server/node_modules/xen-api/src/index.js:922:12)
    at Xapi._watchEvents (/usr/local/lib/node_modules/xo-server/node_modules/xen-api/src/index.js:1087:14)"
}

[Danp]

Some additional details might assist in diagnosing your issue --

• What version of XOA?
• Does this occur with all VMs or only certain ones?

[ptunstall]

@danp

• XOA says its: Current version: 5.64.0
• 2 separate VMs act like this.

Thank you so much for the assistance!

[Danp]

@ptunstall said in IMPORT_ERROR after trying to import VM I just exported from XOA:

5.64.0

That would be the stable channel. You could try switching to latest, perform the update, and then retest.

[ptunstall]

@danp Sweet that worked! Thank you!!

This things pretty kickass, I was just able to duplicate a VM that was rendering heavy CG to a completely different node and had that duplicate VM rendering in less than 5 mins...

Thank you so much for the assistance!