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    Create VM Error SR_BACKEND_FAILURE_1200, No such Tapdisk.

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    • G
      geoffbland
      last edited by

      Started getting the following error whenever I create a new VM now, this had been working fine previously

      This is creating a VM on a remote NFS share holding the VM image (VDI) and a separate NFS share with the iso. Both NFS shares seem OK. Both NFS share have worked in the past and all other VMs are running fine from same the NFS share I am creating the new VM on. I have restarted xe on each host, this has not fixed the issue.

      Latest XCPNG fully updated and with XO from sources. VM is using hardware virtualisation (HWV) and is booting into a Ubuntu 22.0 Server iso. XCP-NG version reports as 4.19.0, xo-server version 5.92.0 and XO as commit 8ed84.

      What causes this? What do I do to investigate & fix this?

      I have read this https://xcp-ng.org/docs/architecture.html but I am still not really clear what a tapdisk is & what it is used for. It sounds like it is process to provide a temporary disk/mount/device used to bootstrap the new VM?

      vm.start
{
  "id": "3ed0835d-f7bf-bb38-4cec-2ecd7b6992c9",
  "bypassMacAddressesCheck": false,
  "force": false
}
{
  "code": "SR_BACKEND_FAILURE_1200",
  "params": [
    "",
    "No such Tapdisk(minor=7)",
    ""
  ],
  "call": {
    "method": "VM.start",
    "params": [
      "OpaqueRef:7f6d9418-d37d-40de-8999-3a2d76c30b4d",
      false,
      false
    ]
  },
  "message": "SR_BACKEND_FAILURE_1200(, No such Tapdisk(minor=7), )",
  "name": "XapiError",
  "stack": "XapiError: SR_BACKEND_FAILURE_1200(, No such Tapdisk(minor=7), )
    at Function.wrap (/opt/xo/xo-builds/xen-orchestra-202204291839/packages/xen-api/src/_XapiError.js:16:12)
    at /opt/xo/xo-builds/xen-orchestra-202204291839/packages/xen-api/src/transports/json-rpc.js:37:27
    at AsyncResource.runInAsyncScope (async_hooks.js:197:9)
    at cb (/opt/xo/xo-builds/xen-orchestra-202204291839/node_modules/bluebird/js/release/util.js:355:42)
    at tryCatcher (/opt/xo/xo-builds/xen-orchestra-202204291839/node_modules/bluebird/js/release/util.js:16:23)
    at Promise._settlePromiseFromHandler (/opt/xo/xo-builds/xen-orchestra-202204291839/node_modules/bluebird/js/release/promise.js:547:31)
    at Promise._settlePromise (/opt/xo/xo-builds/xen-orchestra-202204291839/node_modules/bluebird/js/release/promise.js:604:18)
    at Promise._settlePromise0 (/opt/xo/xo-builds/xen-orchestra-202204291839/node_modules/bluebird/js/release/promise.js:649:10)
    at Promise._settlePromises (/opt/xo/xo-builds/xen-orchestra-202204291839/node_modules/bluebird/js/release/promise.js:729:18)
    at _drainQueueStep (/opt/xo/xo-builds/xen-orchestra-202204291839/node_modules/bluebird/js/release/async.js:93:12)
    at _drainQueue (/opt/xo/xo-builds/xen-orchestra-202204291839/node_modules/bluebird/js/release/async.js:86:9)
    at Async._drainQueues (/opt/xo/xo-builds/xen-orchestra-202204291839/node_modules/bluebird/js/release/async.js:102:5)
    at Immediate.Async.drainQueues [as _onImmediate] (/opt/xo/xo-builds/xen-orchestra-202204291839/node_modules/bluebird/js/release/async.js:15:14)
    at processImmediate (internal/timers.js:464:21)
    at process.callbackTrampoline (internal/async_hooks.js:130:17)"
}
      G 1 Reply Last reply Reply Quote 0
      • G
        geoffbland @geoffbland
        last edited by

        I am seeing the same failure listed in the xen source log on the master host of the pool and also on one of the other hosts - I assume the server chosen to host the VM.

        tail -1000f /var/log/xensource.log
...
Jun  8 17:57:41 XCPNG02 xapi: [debug||103204 /var/lib/xcp/xapi||dummytaskhelper] task dispatch:pool.get_all D:690db7cf5c31 created by task D:8c6d5334b10b
Jun  8 17:57:41 XCPNG02 xapi: [debug||103148 HTTPS 192.168.1.190->:::80|VM.start R:30a9d8c81d65|xmlrpc_client] stunnel pid: 8324 (cached = true) returned stunnel to cache
Jun  8 17:57:41 XCPNG02 xapi: [ info||103148 HTTPS 192.168.1.190->:::80|VM.start R:30a9d8c81d65|xapi_session] Session.destroy trackid=c395bd1ebf2259112354d8f71d05fef1
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] VM.start R:30a9d8c81d65 failed with exception Server_error(SR_BACKEND_FAILURE_1200, [ ; No such Tapdisk(minor=5);  ])
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] Raised Server_error(SR_BACKEND_FAILURE_1200, [ ; No such Tapdisk(minor=5);  ])
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 1/19 xapi Raised at file ocaml/xapi-client/client.ml, line 7
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 2/19 xapi Called from file ocaml/xapi-client/client.ml, line 19
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 3/19 xapi Called from file ocaml/xapi-client/client.ml, line 6044
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 4/19 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 5/19 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 35
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 6/19 xapi Called from file ocaml/xapi/message_forwarding.ml, line 131
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 7/19 xapi Called from file ocaml/xapi/message_forwarding.ml, line 1159
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 8/19 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 9/19 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 35
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 10/19 xapi Called from file ocaml/xapi/message_forwarding.ml, line 1491
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 11/19 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 12/19 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 35
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 13/19 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 14/19 xapi Called from file ocaml/xapi/rbac.ml, line 231
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 15/19 xapi Called from file ocaml/xapi/server_helpers.ml, line 103
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 16/19 xapi Called from file ocaml/xapi/server_helpers.ml, line 121
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 17/19 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 18/19 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 35
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace] 19/19 xapi Called from file lib/backtrace.ml, line 177
Jun  8 17:57:41 XCPNG02 xapi: [error||103148 :::80||backtrace]
Jun  8 17:57:41 XCPNG02 xapi: [debug||102859 :::80||dummytaskhelper] task dispatch:event.from D:bd097f7c7599 created by task D:bd1ca8d956f6
...

        I am also seeing these errors being reported in the daemon log file.

        grep -i error  /var/log/daemon.log
...
Jun  8 17:58:53 XCPNG02 forkexecd: [error||0 ||forkexecd] 31201 (/opt/xensource/libexec/block_device_io -device /dev/sm/backend/f3d786ad-b524-...) exited with signal: SIGKILL
Jun  8 18:02:22 XCPNG02 tapdisk[2282]: ERROR: errno -13 at __tapdisk_vbd_complete_td_request: req tap-1.0: write 0x0008 secs @ 0x0001e000 - Permission denied
Jun  8 18:04:23 XCPNG02 tapdisk[2282]: ERROR: errno -13 at __tapdisk_vbd_request_timeout: req tap-1.0 timed out, retried 120 times
Jun  8 18:04:23 XCPNG02 tapdisk[2282]: ERROR: errno -13 at __tapdisk_vbd_request_timeout: req tap-1.0 timed out, retried 120 times
...

        On the master host of the pool I am seeing these errors being reported constantly in the kernel log. This doesn't look good.

        ...
tail -f  /var/log/kern.log
... 
Jun  8 18:04:23 XCPNG02 kernel: [2884638.906148] print_req_error: I/O error, dev tdb, sector 122880
Jun  8 18:04:23 XCPNG02 kernel: [2884638.906160] Buffer I/O error on dev tdb, logical block 15360, lost async page write
...

        What is the \dev\tdb disk used for and can I recover it somehow?
        Would this be causing the problems I am seeing?

        G 1 Reply Last reply Reply Quote 0
        • G
          geoffbland @geoffbland
          last edited by

          I rebooted the server that those I/O errors were occurring on - and that seems to have stopped the I/O errors. Yet the problem with
          SR_BACKEND_FAILURE_1200, No such Tapdisk. is still occurring and I still cannot create new VMs.

          Any ideas anyone?

          1 Reply Last reply Reply Quote 0
          • DanpD
            Danp Vates 🪐 Pro Support Team
            last edited by

            Have you checked SMlog?

            G 1 Reply Last reply Reply Quote 0
            • G
              geoffbland @Danp
              last edited by

              @Danp said in Create VM Error SR_BACKEND_FAILURE_1200, No such Tapdisk.:

              Have you checked SMlog?

              Creating a new VM now and checking the SMLog I see the a similar error about the tapdisk (VM was created on the master host of the pool) ***** generic exception: vdi_attach: EXCEPTION <class 'blktap2.TapdiskNotRunning'>, No such Tapdisk(minor=5)

              Full log:

              Jun  8 22:39:00 XCPNG02 SM: [11278] lock: opening lock file /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:00 XCPNG02 SM: [11278] lock: acquired /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:00 XCPNG02 SM: [11278] ['/usr/sbin/td-util', 'query', 'vhd', '-vpfb', '/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd']
Jun  8 22:39:00 XCPNG02 SM: [11278]   pread SUCCESS
Jun  8 22:39:00 XCPNG02 SM: [11278] lock: released /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:00 XCPNG02 SM: [11278] vdi_epoch_begin {'sr_uuid': 'bc2687ec-0cdf-03ed-7f90-e58edad07fed', 'subtask_of': 'DummyRef:|667b7d40-d2f2-46a6-aedd-b7faf50894f8|VDI.epoch_begin', 'vdi_ref': 'OpaqueRef:e7f286ca-bfe4-4cfe-8ae6-20a5c589ae2e', 'vdi_on_boot': 'persist', 'args': [], 'o_direct': False, 'vdi_location': '1d5654c5-0fe4-4a07-b5fb-29b58922870f', 'host_ref': 'OpaqueRef:a1e9a8f3-0a79-4824-b29f-d81b3246d190', 'session_ref': 'OpaqueRef:4e700825-f840-4e11-9c8b-eb08ade578a5', 'device_config': {'SRmaster': 'true', 'serverpath': '/mnt/Pool01/Remote_VM_Images/xcpng_vm_images', 'server': 'TNC01.NEWT.newtcomputing.com'}, 'command': 'vdi_epoch_begin', 'vdi_allow_caching': 'false', 'sr_ref': 'OpaqueRef:b1f916b2-51fb-4726-bcbf-49ab05b0cf50', 'vdi_uuid': '1d5654c5-0fe4-4a07-b5fb-29b58922870f'}
Jun  8 22:39:00 XCPNG02 SM: [11305] vdi_epoch_begin {'sr_uuid': 'ec87c10e-1499-c1c5-cf3f-c234062bb459', 'subtask_of': 'DummyRef:|362ae06a-b4bc-412a-babf-762ff2cda1f0|VDI.epoch_begin', 'vdi_ref': 'OpaqueRef:e2db345c-54ef-47c0-ad1f-6f9ea27f6e4a', 'vdi_on_boot': 'persist', 'args': [], 'vdi_location': 'ubuntu-22.04-live-server-amd64.iso', 'host_ref': 'OpaqueRef:a1e9a8f3-0a79-4824-b29f-d81b3246d190', 'session_ref': 'OpaqueRef:f1407219-7293-44b2-9e3b-a1a03cf30416', 'device_config': {'SRmaster': 'true', 'location': 'UNRAID01.NEWT.newtcomputing.com:/mnt/user/isos'}, 'command': 'vdi_epoch_begin', 'vdi_allow_caching': 'false', 'sr_ref': 'OpaqueRef:9c3de093-8c48-4591-ac5d-dae913519937', 'vdi_uuid': '56e01d87-0eb5-4f03-b916-b74484360738'}
Jun  8 22:39:00 XCPNG02 SM: [11322] lock: opening lock file /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:00 XCPNG02 SM: [11322] lock: acquired /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:00 XCPNG02 SM: [11322] ['/usr/sbin/td-util', 'query', 'vhd', '-vpfb', '/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd']
Jun  8 22:39:00 XCPNG02 SM: [11322]   pread SUCCESS
Jun  8 22:39:00 XCPNG02 SM: [11322] vdi_attach {'sr_uuid': 'bc2687ec-0cdf-03ed-7f90-e58edad07fed', 'subtask_of': 'DummyRef:|cc3f614f-68af-4c5b-a9fa-2dcc4ccdbab1|VDI.attach2', 'vdi_ref': 'OpaqueRef:e7f286ca-bfe4-4cfe-8ae6-20a5c589ae2e', 'vdi_on_boot': 'persist', 'args': ['true'], 'o_direct': False, 'vdi_location': '1d5654c5-0fe4-4a07-b5fb-29b58922870f', 'host_ref': 'OpaqueRef:a1e9a8f3-0a79-4824-b29f-d81b3246d190', 'session_ref': 'OpaqueRef:cfd26e8a-b81b-4099-ab0e-a60dd825cc1c', 'device_config': {'SRmaster': 'true', 'serverpath': '/mnt/Pool01/Remote_VM_Images/xcpng_vm_images', 'server': 'TNC01.NEWT.newtcomputing.com'}, 'command': 'vdi_attach', 'vdi_allow_caching': 'false', 'sr_ref': 'OpaqueRef:b1f916b2-51fb-4726-bcbf-49ab05b0cf50', 'vdi_uuid': '1d5654c5-0fe4-4a07-b5fb-29b58922870f'}
Jun  8 22:39:00 XCPNG02 SM: [11322] lock: opening lock file /var/lock/sm/1d5654c5-0fe4-4a07-b5fb-29b58922870f/vdi
Jun  8 22:39:00 XCPNG02 SM: [11322] <__main__.NFSFileVDI object at 0x7fea6672d150>
Jun  8 22:39:00 XCPNG02 SM: [11322] result: {'params_nbd': 'nbd:unix:/run/blktap-control/nbd/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f', 'o_direct_reason': 'NO_RO_IMAGE', 'params': '/dev/sm/backend/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f', 'o_direct': True, 'xenstore_data': {'scsi/0x12/0x80': 'AIAAEjFkNTY1NGM1LTBmZTQtNGEgIA==', 'scsi/0x12/0x83': 'AIMAMQIBAC1YRU5TUkMgIDFkNTY1NGM1LTBmZTQtNGEwNy1iNWZiLTI5YjU4OTIyODcwZiA=', 'vdi-uuid': '1d5654c5-0fe4-4a07-b5fb-29b58922870f', 'mem-pool': 'bc2687ec-0cdf-03ed-7f90-e58edad07fed'}}
Jun  8 22:39:00 XCPNG02 SM: [11322] lock: released /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:00 XCPNG02 SM: [11353] lock: opening lock file /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:00 XCPNG02 SM: [11353] lock: acquired /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:00 XCPNG02 SM: [11353] ['/usr/sbin/td-util', 'query', 'vhd', '-vpfb', '/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd']
Jun  8 22:39:00 XCPNG02 SM: [11353]   pread SUCCESS
Jun  8 22:39:00 XCPNG02 SM: [11353] lock: released /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:00 XCPNG02 SM: [11353] vdi_activate {'sr_uuid': 'bc2687ec-0cdf-03ed-7f90-e58edad07fed', 'subtask_of': 'DummyRef:|07b91a8d-5c31-4d6e-aca7-b8e3679dbc69|VDI.activate', 'vdi_ref': 'OpaqueRef:e7f286ca-bfe4-4cfe-8ae6-20a5c589ae2e', 'vdi_on_boot': 'persist', 'args': ['true'], 'o_direct': False, 'vdi_location': '1d5654c5-0fe4-4a07-b5fb-29b58922870f', 'host_ref': 'OpaqueRef:a1e9a8f3-0a79-4824-b29f-d81b3246d190', 'session_ref': 'OpaqueRef:91fe63d1-9495-4ec6-bf3a-27a745a0561d', 'device_config': {'SRmaster': 'true', 'serverpath': '/mnt/Pool01/Remote_VM_Images/xcpng_vm_images', 'server': 'TNC01.NEWT.newtcomputing.com'}, 'command': 'vdi_activate', 'vdi_allow_caching': 'false', 'sr_ref': 'OpaqueRef:b1f916b2-51fb-4726-bcbf-49ab05b0cf50', 'vdi_uuid': '1d5654c5-0fe4-4a07-b5fb-29b58922870f'}
Jun  8 22:39:00 XCPNG02 SM: [11353] lock: opening lock file /var/lock/sm/1d5654c5-0fe4-4a07-b5fb-29b58922870f/vdi
Jun  8 22:39:00 XCPNG02 SM: [11353] blktap2.activate
Jun  8 22:39:00 XCPNG02 SM: [11353] lock: acquired /var/lock/sm/1d5654c5-0fe4-4a07-b5fb-29b58922870f/vdi
Jun  8 22:39:00 XCPNG02 SM: [11353] Adding tag to: 1d5654c5-0fe4-4a07-b5fb-29b58922870f
Jun  8 22:39:00 XCPNG02 SM: [11353] Activate lock succeeded
Jun  8 22:39:00 XCPNG02 SM: [11353] ['/usr/sbin/td-util', 'query', 'vhd', '-vpfb', '/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd']
Jun  8 22:39:00 XCPNG02 SM: [11353]   pread SUCCESS
Jun  8 22:39:00 XCPNG02 SM: [11353] PhyLink(/dev/sm/phy/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f) -> /var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd
Jun  8 22:39:00 XCPNG02 SM: [11353] <NFSSR.NFSFileVDI object at 0x7ff0bb6b9610>
Jun  8 22:39:00 XCPNG02 SM: [11353] ['/usr/sbin/tap-ctl', 'allocate']
Jun  8 22:39:00 XCPNG02 SM: [11353]  = 0
Jun  8 22:39:00 XCPNG02 SM: [11353] ['/usr/sbin/tap-ctl', 'spawn']
Jun  8 22:39:00 XCPNG02 SM: [11353]  = 0
Jun  8 22:39:00 XCPNG02 SM: [11353] ['/usr/sbin/tap-ctl', 'attach', '-p', '11418', '-m', '4']
Jun  8 22:39:00 XCPNG02 SM: [11353]  = 0
Jun  8 22:39:00 XCPNG02 SM: [11353] ['/usr/sbin/tap-ctl', 'open', '-p', '11418', '-m', '4', '-a', 'vhd:/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd', '-t', '40']
Jun  8 22:39:00 XCPNG02 SM: [11353]  = 0
Jun  8 22:39:00 XCPNG02 SM: [11353] ['/usr/sbin/tap-ctl', 'open', '-p', '11418', '-m', '4', '-a', 'vhd:/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd', '-t', '40']
Jun  8 22:39:00 XCPNG02 SM: [11353]  = 114
Jun  8 22:39:00 XCPNG02 SM: [11353] Set scheduler to [noop] on [/sys/dev/block/254:4]
Jun  8 22:39:00 XCPNG02 SM: [11353] tap.activate: Launched Tapdisk(vhd:/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd, pid=11418, minor=4, state=R)
Jun  8 22:39:00 XCPNG02 SM: [11353] DeviceNode(/dev/sm/backend/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f) -> /dev/xen/blktap-2/tapdev4
Jun  8 22:39:00 XCPNG02 SM: [11353] NBDLink(/run/blktap-control/nbd/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f) -> /run/blktap-control/nbd11418.4
Jun  8 22:39:00 XCPNG02 SM: [11353] lock: released /var/lock/sm/1d5654c5-0fe4-4a07-b5fb-29b58922870f/vdi
Jun  8 22:39:00 XCPNG02 SM: [11473] vdi_attach {'sr_uuid': 'ec87c10e-1499-c1c5-cf3f-c234062bb459', 'subtask_of': 'DummyRef:|f3f51060-a443-4a91-8eb9-e9b9e1b22a51|VDI.attach2', 'vdi_ref': 'OpaqueRef:e2db345c-54ef-47c0-ad1f-6f9ea27f6e4a', 'vdi_on_boot': 'persist', 'args': ['false'], 'vdi_location': 'ubuntu-22.04-live-server-amd64.iso', 'host_ref': 'OpaqueRef:a1e9a8f3-0a79-4824-b29f-d81b3246d190', 'session_ref': 'OpaqueRef:987a7a78-b617-4d8a-8d3d-68e565aca8aa', 'device_config': {'SRmaster': 'true', 'location': 'UNRAID01.NEWT.newtcomputing.com:/mnt/user/isos'}, 'command': 'vdi_attach', 'vdi_allow_caching': 'false', 'sr_ref': 'OpaqueRef:9c3de093-8c48-4591-ac5d-dae913519937', 'vdi_uuid': '56e01d87-0eb5-4f03-b916-b74484360738'}
Jun  8 22:39:00 XCPNG02 SM: [11473] lock: opening lock file /var/lock/sm/56e01d87-0eb5-4f03-b916-b74484360738/vdi
Jun  8 22:39:00 XCPNG02 SM: [11473] Attach & activate
Jun  8 22:39:00 XCPNG02 SM: [11473] PhyLink(/dev/sm/phy/ec87c10e-1499-c1c5-cf3f-c234062bb459/56e01d87-0eb5-4f03-b916-b74484360738) -> /var/run/sr-mount/ec87c10e-1499-c1c5-cf3f-c234062bb459/ubuntu-22.04-live-server-amd64.iso
Jun  8 22:39:00 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'allocate']
Jun  8 22:39:00 XCPNG02 SM: [11473]  = 0
Jun  8 22:39:00 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'spawn']
Jun  8 22:39:00 XCPNG02 SM: [11473]  = 0
Jun  8 22:39:00 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'attach', '-p', '11505', '-m', '5']
Jun  8 22:39:00 XCPNG02 SM: [11473]  = 0
Jun  8 22:39:00 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'open', '-p', '11505', '-m', '5', '-a', 'aio:/var/run/sr-mount/ec87c10e-1499-c1c5-cf3f-c234062bb459/ubuntu-22.04-live-server-amd64.iso', '-R']
Jun  8 22:39:00 XCPNG02 SM: [11473]  = 13
Jun  8 22:39:00 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'close', '-p', '11505', '-m', '5', '-t', '30']
Jun  8 22:39:00 XCPNG02 SM: [11473]  = 0
Jun  8 22:39:00 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'detach', '-p', '11505', '-m', '5']
Jun  8 22:39:01 XCPNG02 SM: [11473]  = 0
Jun  8 22:39:01 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'free', '-m', '5']
Jun  8 22:39:01 XCPNG02 SM: [11473]  = 0
Jun  8 22:39:01 XCPNG02 SM: [11473] ***** generic exception: vdi_attach: EXCEPTION <class 'blktap2.TapdiskNotRunning'>, No such Tapdisk(minor=5)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/SRCommand.py", line 110, in run
Jun  8 22:39:01 XCPNG02 SM: [11473]     return self._run_locked(sr)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/SRCommand.py", line 159, in _run_locked
Jun  8 22:39:01 XCPNG02 SM: [11473]     rv = self._run(sr, target)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/SRCommand.py", line 247, in _run
Jun  8 22:39:01 XCPNG02 SM: [11473]     return target.attach(self.params['sr_uuid'], self.vdi_uuid, writable, caching_params = caching_params)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 1557, in attach
Jun  8 22:39:01 XCPNG02 SM: [11473]     {"rdonly": not writable})
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 1710, in _activate
Jun  8 22:39:01 XCPNG02 SM: [11473]     self._get_pool_config(sr_uuid).get("mem-pool-size"))
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 1346, in _tap_activate
Jun  8 22:39:01 XCPNG02 SM: [11473]     options)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 838, in launch_on_tap
Jun  8 22:39:01 XCPNG02 SM: [11473]     tapdisk = cls.__from_blktap(blktap)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 749, in __from_blktap
Jun  8 22:39:01 XCPNG02 SM: [11473]     tapdisk = cls.from_minor(minor=blktap.minor)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 745, in from_minor
Jun  8 22:39:01 XCPNG02 SM: [11473]     return cls.get(minor=minor)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 735, in get
Jun  8 22:39:01 XCPNG02 SM: [11473]     raise TapdiskNotRunning(**attrs)
Jun  8 22:39:01 XCPNG02 SM: [11473]
Jun  8 22:39:01 XCPNG02 SM: [11473] ***** ISO: EXCEPTION <class 'blktap2.TapdiskNotRunning'>, No such Tapdisk(minor=5)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/SRCommand.py", line 378, in run
Jun  8 22:39:01 XCPNG02 SM: [11473]     ret = cmd.run(sr)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/SRCommand.py", line 110, in run
Jun  8 22:39:01 XCPNG02 SM: [11473]     return self._run_locked(sr)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/SRCommand.py", line 159, in _run_locked
Jun  8 22:39:01 XCPNG02 SM: [11473]     rv = self._run(sr, target)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/SRCommand.py", line 247, in _run
Jun  8 22:39:01 XCPNG02 SM: [11473]     return target.attach(self.params['sr_uuid'], self.vdi_uuid, writable, caching_params = caching_params)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 1557, in attach
Jun  8 22:39:01 XCPNG02 SM: [11473]     {"rdonly": not writable})
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 1710, in _activate
Jun  8 22:39:01 XCPNG02 SM: [11473]     self._get_pool_config(sr_uuid).get("mem-pool-size"))
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 1346, in _tap_activate
Jun  8 22:39:01 XCPNG02 SM: [11473]     options)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 838, in launch_on_tap
Jun  8 22:39:01 XCPNG02 SM: [11473]     tapdisk = cls.__from_blktap(blktap)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 749, in __from_blktap
Jun  8 22:39:01 XCPNG02 SM: [11473]     tapdisk = cls.from_minor(minor=blktap.minor)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 745, in from_minor
Jun  8 22:39:01 XCPNG02 SM: [11473]     return cls.get(minor=minor)
Jun  8 22:39:01 XCPNG02 SM: [11473]   File "/opt/xensource/sm/blktap2.py", line 735, in get
Jun  8 22:39:01 XCPNG02 SM: [11473]     raise TapdiskNotRunning(**attrs)
Jun  8 22:39:01 XCPNG02 SM: [11473]
Jun  8 22:39:01 XCPNG02 SM: [11551] lock: opening lock file /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:01 XCPNG02 SM: [11551] lock: acquired /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:01 XCPNG02 SM: [11551] ['/usr/sbin/td-util', 'query', 'vhd', '-vpfb', '/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd']
Jun  8 22:39:01 XCPNG02 SM: [11551]   pread SUCCESS
Jun  8 22:39:01 XCPNG02 SM: [11551] lock: released /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:01 XCPNG02 SM: [11551] vdi_deactivate {'sr_uuid': 'bc2687ec-0cdf-03ed-7f90-e58edad07fed', 'subtask_of': 'DummyRef:|f500f41d-7c07-44fb-9845-732f9c3f0f6a|VDI.deactivate', 'vdi_ref': 'OpaqueRef:e7f286ca-bfe4-4cfe-8ae6-20a5c589ae2e', 'vdi_on_boot': 'persist', 'args': [], 'o_direct': False, 'vdi_location': '1d5654c5-0fe4-4a07-b5fb-29b58922870f', 'host_ref': 'OpaqueRef:a1e9a8f3-0a79-4824-b29f-d81b3246d190', 'session_ref': 'OpaqueRef:7d3510c2-c1fc-415b-b154-64da3af76a16', 'device_config': {'SRmaster': 'true', 'serverpath': '/mnt/Pool01/Remote_VM_Images/xcpng_vm_images', 'server': 'TNC01.NEWT.newtcomputing.com'}, 'command': 'vdi_deactivate', 'vdi_allow_caching': 'false', 'sr_ref': 'OpaqueRef:b1f916b2-51fb-4726-bcbf-49ab05b0cf50', 'vdi_uuid': '1d5654c5-0fe4-4a07-b5fb-29b58922870f'}
Jun  8 22:39:01 XCPNG02 SM: [11551] lock: opening lock file /var/lock/sm/1d5654c5-0fe4-4a07-b5fb-29b58922870f/vdi
Jun  8 22:39:01 XCPNG02 SM: [11551] blktap2.deactivate
Jun  8 22:39:01 XCPNG02 SM: [11551] lock: acquired /var/lock/sm/1d5654c5-0fe4-4a07-b5fb-29b58922870f/vdi
Jun  8 22:39:01 XCPNG02 SM: [11551] ['/usr/sbin/tap-ctl', 'close', '-p', '11418', '-m', '4', '-t', '30']
Jun  8 22:39:01 XCPNG02 SM: [11551]  = 0
Jun  8 22:39:01 XCPNG02 SM: [11551] ['/usr/sbin/tap-ctl', 'detach', '-p', '11418', '-m', '4']
Jun  8 22:39:01 XCPNG02 SM: [11551]  = 0
Jun  8 22:39:01 XCPNG02 SM: [11551] ['/usr/sbin/tap-ctl', 'free', '-m', '4']
Jun  8 22:39:01 XCPNG02 SM: [11551]  = 0
Jun  8 22:39:01 XCPNG02 SM: [11551] tap.deactivate: Shut down Tapdisk(vhd:/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd, pid=11418, minor=4, state=R)
Jun  8 22:39:01 XCPNG02 SM: [11551] ['/usr/sbin/td-util', 'query', 'vhd', '-vpfb', '/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd']
Jun  8 22:39:01 XCPNG02 SM: [11551]   pread SUCCESS
Jun  8 22:39:01 XCPNG02 SM: [11551] Removed host key host_OpaqueRef:a1e9a8f3-0a79-4824-b29f-d81b3246d190 for 1d5654c5-0fe4-4a07-b5fb-29b58922870f
Jun  8 22:39:01 XCPNG02 SM: [11551] lock: released /var/lock/sm/1d5654c5-0fe4-4a07-b5fb-29b58922870f/vdi
Jun  8 22:39:01 XCPNG02 SM: [11615] lock: opening lock file /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:01 XCPNG02 SM: [11615] lock: acquired /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:39:01 XCPNG02 SM: [11615] ['/usr/sbin/td-util', 'query', 'vhd', '-vpfb', '/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/1d5654c5-0fe4-4a07-b5fb-29b58922870f.vhd']
Jun  8 22:39:01 XCPNG02 SM: [11615]   pread SUCCESS
Jun  8 22:39:01 XCPNG02 SM: [11615] vdi_detach {'sr_uuid': 'bc2687ec-0cdf-03ed-7f90-e58edad07fed', 'subtask_of': 'DummyRef:|430cf35c-c0d7-43e4-bc89-b014d3bf7754|VDI.detach', 'vdi_ref': 'OpaqueRef:e7f286ca-bfe4-4cfe-8ae6-20a5c589ae2e', 'vdi_on_boot': 'persist', 'args': [], 'o_direct': False, 'vdi_location': '1d5654c5-0fe4-4a07-b5fb-29b58922870f', 'host_ref': 'OpaqueRef:a1e9a8f3-0a79-4824-b29f-d81b3246d190', 'session_ref': 'OpaqueRef:f17eba69-d8c9-4dcf-ab26-6c8c7dba380c', 'device_config': {'SRmaster': 'true', 'serverpath': '/mnt/Pool01/Remote_VM_Images/xcpng_vm_images', 'server': 'TNC01.NEWT.newtcomputing.com'}, 'command': 'vdi_detach', 'vdi_allow_caching': 'false', 'sr_ref': 'OpaqueRef:b1f916b2-51fb-4726-bcbf-49ab05b0cf50', 'vdi_uuid': '1d5654c5-0fe4-4a07-b5fb-29b58922870f'}
Jun  8 22:39:01 XCPNG02 SM: [11615] lock: opening lock file /var/lock/sm/1d5654c5-0fe4-4a07-b5fb-29b58922870f/vdi
Jun  8 22:39:01 XCPNG02 SM: [11615] lock: released /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:40:44 XCPNG02 SM: [12548] ['uuidgen', '-r']
Jun  8 22:40:44 XCPNG02 SM: [12548]   pread SUCCESS
Jun  8 22:40:44 XCPNG02 SM: [12548] lock: opening lock file /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:40:44 XCPNG02 SM: [12548] lock: acquired /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
Jun  8 22:40:44 XCPNG02 SM: [12548] vdi_create {'sr_uuid': 'bc2687ec-0cdf-03ed-7f90-e58edad07fed', 'subtask_of': 'DummyRef:|96f661f1-77c5-4d4d-ab2b-243d0de50732|VDI.create', 'vdi_type': 'user', 'args': ['30064771072', 'test08jun_vdi', 'test08jun', '', 'false', '19700101T00:00:00Z', '', 'false'], 'o_direct': False, 'host_ref': 'OpaqueRef:a1e9a8f3-0a79-4824-b29f-d81b3246d190', 'session_ref': 'OpaqueRef:7b64b6b4-4d66-4746-b75e-f13c086da122', 'device_config': {'SRmaster': 'true', 'serverpath': '/mnt/Pool01/Remote_VM_Images/xcpng_vm_images', 'server': 'TNC01.NEWT.newtcomputing.com'}, 'command': 'vdi_create', 'sr_ref': 'OpaqueRef:b1f916b2-51fb-4726-bcbf-49ab05b0cf50', 'vdi_sm_config': {}}
Jun  8 22:40:44 XCPNG02 SM: [12548] ['/usr/sbin/td-util', 'create', 'vhd', '28672', '/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/604b51ed-53ea-45cf-a110-f4a51ec6101a.vhd']
Jun  8 22:40:44 XCPNG02 SM: [12548]   pread SUCCESS
Jun  8 22:40:44 XCPNG02 SM: [12548] ['/usr/sbin/td-util', 'query', 'vhd', '-v', '/var/run/sr-mount/bc2687ec-0cdf-03ed-7f90-e58edad07fed/604b51ed-53ea-45cf-a110-f4a51ec6101a.vhd']
Jun  8 22:40:44 XCPNG02 SM: [12548]   pread SUCCESS
Jun  8 22:40:44 XCPNG02 SM: [12548] lock: released /var/lock/sm/bc2687ec-0cdf-03ed-7f90-e58edad07fed/sr
              G 1 Reply Last reply Reply Quote 0
              • G
                geoffbland @geoffbland
                last edited by

                Checking the code of blktap2.py on github and what I have on my system and I can see that they are subtly different.

                I note last change to blktap2.py on github was 6th April 2020, I installed XCPNG November last year but I had recently been testing with the new XOSTOR. Checking the date of blktap2.py I find that it is 24th May 2022 so possibly this is a bug with the latest XOSTOR release?

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                • G geoffbland referenced this topic on
                • olivierlambertO
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Pinging @ronan-a

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                  • G
                    geoffbland @olivierlambert
                    last edited by

                    @olivierlambert Is it possible to rollback to a "standard" version of XCP-NG on these servers? I did a quick search to see if there was a way to rollback to a given XCP-NG version but did not find anything specific.

                    ronan-aR 1 Reply Last reply Reply Quote 0
                    • olivierlambertO
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      I think it is, but @ronan-a should help you with this.

                      1 Reply Last reply Reply Quote 0
                      • ronan-aR
                        ronan-a Vates 🪐 XCP-ng Team @geoffbland
                        last edited by

                        @geoffbland You can downgrade your sm version on each host using:

                        yum downgrade sm-2.30.6-1.1.xcpng8.2.x86_64

                        But I'm not sure if your problem is related to the sm linstor version.

                        ronan-aR 1 Reply Last reply Reply Quote 0
                        • ronan-aR
                          ronan-a Vates 🪐 XCP-ng Team @ronan-a
                          last edited by ronan-a

                          Also:

                          Jun  8 22:39:00 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'open', '-p', '11505', '-m', '5', '-a', 'aio:/var/run/sr-mount/ec87c10e-1499-c1c5-cf3f-c234062bb459/ubuntu-22.04-live-server-amd64.iso', '-R']
Jun  8 22:39:00 XCPNG02 SM: [11473]  = 13
Jun  8 22:39:00 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'close', '-p', '11505', '-m', '5', '-t', '30']
Jun  8 22:39:00 XCPNG02 SM: [11473]  = 0
Jun  8 22:39:00 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'detach', '-p', '11505', '-m', '5']
Jun  8 22:39:01 XCPNG02 SM: [11473]  = 0
Jun  8 22:39:01 XCPNG02 SM: [11473] ['/usr/sbin/tap-ctl', 'free', '-m', '5']
Jun  8 22:39:01 XCPNG02 SM: [11473]  = 0

                          There is this error during the tapdisk open call: Permission denied (errno 13).
                          Are you sure you can access correctly to the data of your SR?

                          The last exception is caused in blktap2.py:

                                              try:
                        tapdisk = cls.__from_blktap(blktap)
                        node = '/sys/dev/block/%d:%d' % (tapdisk.major(), tapdisk.minor)
                        util.set_scheduler_sysfs_node(node, 'noop')
                        return tapdisk
                    except:
                        TapCtl.close(pid, minor)
                        raise
                          G 1 Reply Last reply Reply Quote 0
                          • G
                            geoffbland @ronan-a
                            last edited by

                            @ronan-a said in Create VM Error SR_BACKEND_FAILURE_1200, No such Tapdisk.:

                            There is this error during the tapdisk open call: Permission denied (errno 13).
                            Are you sure you can access correctly to the data of your SR?

                            I'm pretty sure I can...

                            [11:42 XCPNG01 ~]# whoami
root
[11:42 XCPNG01 ~]# ll /var/run/sr-mount/ec87c10e-1499-c1c5-cf3f-c234062bb459/ubuntu-22.04-live-server-amd64.iso
-rwxrwx--- 1 root users 1466714112 Apr 21 19:20 /var/run/sr-mount/ec87c10e-1499-c1c5-cf3f-c234062bb459/ubuntu-22.04-live-server-amd64.iso
                            1 Reply Last reply Reply Quote 0
                            • olivierlambertO
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              Try to create a file in there instead of just listing 😉

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                              • G
                                geoffbland @olivierlambert
                                last edited by

                                @olivierlambert said in Create VM Error SR_BACKEND_FAILURE_1200, No such Tapdisk.:

                                Try to create a file in there instead of just listing 😉

                                I have access....

                                [18:13 XCPNG01 ec87c10e-1499-c1c5-cf3f-c234062bb459]# pwd
/var/run/sr-mount/ec87c10e-1499-c1c5-cf3f-c234062bb459
[18:13 XCPNG01 ec87c10e-1499-c1c5-cf3f-c234062bb459]# touch new_file
[18:14 XCPNG01 ec87c10e-1499-c1c5-cf3f-c234062bb459]# ll new_file
-rw-r----- 1 nfsnobody nfsnobody 0 Jun 13 18:14 new_file

                                Why is R/W access needed on the ISO SR?

                                G 1 Reply Last reply Reply Quote 0
                                • G
                                  geoffbland @geoffbland
                                  last edited by

                                  All the access rights to the isos looked OK on the remote server but just to check I wiped the share. Recreated it and copied back the isos. In then recreated the SR in XCP-ng and now it works. It had all been working fine and I had not changed anything on the share - it just stopped working. So please consider this fixed now - looks like some weird issue with the mount and not a problem with XCP-ng - sorry for wasting your time looking at this.

                                  ronan-aR 1 Reply Last reply Reply Quote 0
                                  • ronan-aR
                                    ronan-a Vates 🪐 XCP-ng Team @geoffbland
                                    last edited by

                                    @geoffbland No problem. 🙂 It's the first time I see this error with tapdisk (and it's it's even more surprising to have it on this type of SR...).

                                    It had all been working fine and I had not changed anything on the share - it just stopped working

                                    In this case, maybe there was a problem with the XAPI, a lock on the device or something else. Not easy to find the cause without remote access. Don't hesitate to ping us if this problem comes back. 😉

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