A "socket" was not created for HTTP request before 300000ms

renatonog82

EddieCh08666741

@renatonog82 no problem I have this issue too since few weeks ago.

arsenieciprian

i have the same issue one server is working well, the backups are working great and the other one does not to backup, i have tried export and is the same at 5 minutes exact is stop, the only difference i have fownd betwen that 2 servers is hard drives in the one that works are hp and in the one that does not work is HGST,
my servers are hp dl360 g9

EddieCh08666741

@arsenieciprian what is the duration of the successful backup?

arsenieciprian

@EddieCh08666741
on the one that works is more than 10-15 minutes, on the one that does not work is stops at exact 5 minutes

arsenieciprian

@EddieCh08666741
On the server that stop's at 5 minutes i have hard drives HGST , i will try this days to replace hard drives, maybe is a hardware issue

BrunoMorais

I have 3 Dell R710. All the Disks are the same. 2 Server working good and 1 server having the issue.
I'm going to pull the last commit on master and build again.

olivierlambert

Are those machine running in the same pool? (trying to identify the host configuration that could trigger the bug)

arsenieciprian

@olivierlambert
hi.
My machines are not in pool. are identical but are not in pool

olivierlambert

I'm not sure yet, but is the issue appearing during the backup or during the backup restore?

arsenieciprian

@olivierlambert
backup , restore and export

Gheppy

for me problem start with commit ab96c549aee17c9ae3c4e78c43962700d11cbf8d

olivierlambert

Okay, the same for others?

olivierlambert

@Gheppy said in A "socket" was not created for HTTP request before 300000ms:

ab96c549aee17c9ae3c4e78c43962700d11cbf8d

I'm not surprised, but it's nice to have the confirmation, thanks

olivierlambert

Bonus question: what's your Node version? (node -v)

arsenieciprian

@olivierlambert

Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.
Last login: Mon Feb 27 07:55:34 2023 from 10.200.0.252
root@space:~# node -v
v18.14.2
root@space:~# yarn -v
1.22.19
root@space:~#

Gheppy

@olivierlambert
node v18.14.2
yarn v1.22.19

BrunoMorais

@olivierlambert They are not in pool

BrunoMorais

I've just pulled last main branch:

b984a9ff00af812bcd1b238523f8f0d75f3c7ca9

Problem stays the same.

$ lsb_release -a
No LSB modules are available.
Distributor ID: Debian
Description: Debian GNU/Linux 10 (buster)
Release: 10
Codename: buster

$ node -v
v16.19.0

$ yarn -v
1.22.19

olivierlambert

@BrunoMorais you are not using a right Node version. Our doc is pretty clear with it: https://xen-orchestra.com/docs/installation.html#nodejs

Please use the right version and rebuild everything. Even if the result is the same, at least we can compare apples to apples.