A "socket" was not created for HTTP request before 300000ms

[arsenieciprian]

i have the same issue one server is working well, the backups are working great and the other one does not to backup, i have tried export and is the same at 5 minutes exact is stop, the only difference i have fownd betwen that 2 servers is hard drives in the one that works are hp and in the one that does not work is HGST,
my servers are hp dl360 g9

[EddieCh08666741]

@arsenieciprian what is the duration of the successful backup?

[arsenieciprian]

@EddieCh08666741
on the one that works is more than 10-15 minutes, on the one that does not work is stops at exact 5 minutes

[arsenieciprian]

@EddieCh08666741
On the server that stop's at 5 minutes i have hard drives HGST , i will try this days to replace hard drives, maybe is a hardware issue

[BrunoMorais]

I have 3 Dell R710. All the Disks are the same. 2 Server working good and 1 server having the issue.
I'm going to pull the last commit on master and build again.

[olivierlambert]

Are those machine running in the same pool? (trying to identify the host configuration that could trigger the bug)

[arsenieciprian]

@olivierlambert
hi.
My machines are not in pool. are identical but are not in pool

[olivierlambert]

I'm not sure yet, but is the issue appearing during the backup or during the backup restore?

[arsenieciprian]

@olivierlambert
backup , restore and export

[Gheppy]

for me problem start with commit ab96c549aee17c9ae3c4e78c43962700d11cbf8d

[olivierlambert]

Okay, the same for others?

[olivierlambert]

@Gheppy said in A "socket" was not created for HTTP request before 300000ms:

ab96c549aee17c9ae3c4e78c43962700d11cbf8d

I'm not surprised, but it's nice to have the confirmation, thanks

[olivierlambert]

Bonus question: what's your Node version? (node -v)

[arsenieciprian]

@olivierlambert

Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.
Last login: Mon Feb 27 07:55:34 2023 from 10.200.0.252
root@space:~# node -v
v18.14.2
root@space:~# yarn -v
1.22.19
root@space:~#

[Gheppy]

@olivierlambert
node v18.14.2
yarn v1.22.19

[BrunoMorais]

@olivierlambert They are not in pool

[BrunoMorais]

I've just pulled last main branch:

b984a9ff00af812bcd1b238523f8f0d75f3c7ca9

Problem stays the same.

$ lsb_release -a
No LSB modules are available.
Distributor ID: Debian
Description: Debian GNU/Linux 10 (buster)
Release: 10
Codename: buster

$ node -v
v16.19.0

$ yarn -v
1.22.19

[olivierlambert]

@BrunoMorais you are not using a right Node version. Our doc is pretty clear with it: https://xen-orchestra.com/docs/installation.html#nodejs

Please use the right version and rebuild everything. Even if the result is the same, at least we can compare apples to apples.

[arsenieciprian]

@olivierlambert
root@space:/opt/xo/xo-builds/xen-orchestra-202302270756# git show
commit 24ac3ea37d0f4f8e35c2532d93ca13a0308aa4a3 (HEAD -> master, origin/master, origin/HEAD)
Author: Julien Fontanet julien.fontanet@isonoe.net
Date: Sat Feb 25 10:55:03 2023 +0100

feat: release 5.79.3

[olivierlambert]

@arsenieciprian can you try to go on commit bc0afb589e96694fb30410cc5843ada6a866d995, rebuild and tell me if you have the same problems?