[Solved][XOCE] Metadata backup failed, timeout while getting the remote

tony

Hi,

I've been using pool metadata backup for a while now without problem, but for the past month it just won't work. I am not sure whether it is related to new updates or not but did update XOCE to the latest git commit 84e38 and the problem persist.

The backup job failed after a few seconds with the below error:
Error: timeout while getting the remote 32cb6a61-ac0c-4f40-a8ea-d99b5291747d

I checked the remote page and ran health check, which seems fine.

I even tried ssh into the XOCE VM and check /run/xo-server/mounts/32cb6a61-ac0c-4f40-a8ea-d99b5291747d and I can see all the files there.

I tried deleting the remote and recreating it, no luck. I tried deleting the backup job and recreating it, no luck. I tried deleting xo-config-backups and xo-pool-metadata-backups to let it try to start fresh, also no luck.

Note that I have 2 backups, only metadata one failed, the normal VM backup seems to be fine, using the same remote.

What am I missing here?

Thanks,
Tony

tony

I just notice the encryption textbox at the bottom, I don't have anything filled in, could this be the issue?

olivierlambert

Hi @tony

You must follow this before posting: https://xen-orchestra.com/docs/community.html#report-a-bug

Are you certain to be on the latest commit on master? Because this problem has been fixed recently.

If everybody will post things on fixed bug on the forum, we'll be overloaded

tony

Sorry @olivierlambert I just updated a couple of days ago and thought I was on latest, I'll update again and recheck. Thank you.

tony

Seems to be working now with commit c0d20, thank you.

olivierlambert

Great news Enjoy!