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    RDP not working

    Scheduled Pinned Locked Moved Xen Orchestra
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    • M Online
      manilx
      last edited by

      Hi

      when I hit the RDP button to open a console in external app it open Microsoft Remote Desktop but no console.
      If I hit the button again I get this error message from MRD:
      ScreenShot 2023-03-03 at 14.58.47.png
      How can I get this working?

      DanpD 1 Reply Last reply Reply Quote 0
      • olivierlambertO Online
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        It should give you an URL like this: rdp://<IP ADDRESS OF THE VM>

        I'm not an RDP expert, so I don't know what your RDP client is expecting.

        1 Reply Last reply Reply Quote 0
        • DanpD Online
          Danp Pro Support Team @manilx
          last edited by

          @manilx It would likely help if you shared more details on your environment, such as --

          • Client OS
          • Browser
          • MRD version
          • Any proxies?
          • Etc
          M 1 Reply Last reply Reply Quote 0
          • M Online
            manilx @Danp
            last edited by manilx

            @Danp Firefox on macos (also tried chrome)
            MRD Version 10.8.1
            No proxies

            1 Reply Last reply Reply Quote 0
            • olivierlambertO Online
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Can you manually enter the RDP URL in your "MRD" client?

              M 1 Reply Last reply Reply Quote 0
              • M Online
                manilx @olivierlambert
                last edited by manilx

                @olivierlambert I can do "PC Quick Connect" and enter just the IP of the VM:
                ScreenShot 2023-03-03 at 15.17.22.png

                1 Reply Last reply Reply Quote 0
                • olivierlambertO Online
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  If you use rdp://192.168.1.45?

                  M 1 Reply Last reply Reply Quote 0
                  • M Online
                    manilx @olivierlambert
                    last edited by

                    @olivierlambert I get the above error message when I enter rdp://192.168.1.45 in the browser

                    M 1 Reply Last reply Reply Quote 0
                    • M Online
                      manilx @manilx
                      last edited by

                      @manilx In MRD I can only enter the IP

                      1 Reply Last reply Reply Quote 0
                      • olivierlambertO Online
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        🤷 there's little we can do if your RDP client doesn't support the RDP URL format

                        M 1 Reply Last reply Reply Quote 0
                        • M Online
                          manilx @olivierlambert
                          last edited by

                          @olivierlambert I understand!
                          Is there anyone out there that can suggest a working one for macos?

                          1 Reply Last reply Reply Quote 0
                          • olivierlambertO Online
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by olivierlambert

                            I don't use MacOS neither RDP, so I can't tell you, but maybe someone in the community can 🙂

                            M 1 Reply Last reply Reply Quote 0
                            • M Online
                              manilx @olivierlambert
                              last edited by

                              @olivierlambert Is there another way to open a console window from XOA? Like Vmware Remote Console (from where I'm coming from)

                              1 Reply Last reply Reply Quote 0
                              • olivierlambertO Online
                                olivierlambert Vates 🪐 Co-Founder CEO
                                last edited by

                                XOA will only expose the VNC console, which is OK to make basic actions, but not meant to be a full fledged remote working thing (like RDP protocol).

                                I would stick to RDP for that usage (on what I know on Windows, which is not a lot)

                                M 1 Reply Last reply Reply Quote 0
                                • M Online
                                  manilx @olivierlambert
                                  last edited by

                                  @olivierlambert OK. Will have to find a working macos rdp client then. Will report.

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