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    XO (from source): backup error (to Wasabi)

    Scheduled Pinned Locked Moved Solved Backup
    backupwasabi
    24 Posts 5 Posters 7.4k Views 4 Watching
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    • DanpD Offline
      Danp Pro Support Team @fatek
      last edited by

      @fatek Check the output from journalctl --

      journalctl -u xo-server -f -n 50

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      • F Offline
        fatek
        last edited by

        journalctl does not return any entries.

        DanpD 1 Reply Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @fatek
          last edited by

          @fatek Try running it as sudo.

          F 1 Reply Last reply Reply Quote 0
          • F Offline
            fatek @Danp
            last edited by

            @Danp I did try as sudo... still no output.

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            • olivierlambertO Online
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by olivierlambert

              In the failed backup log, you have a button to download the whole message.

              F 1 Reply Last reply Reply Quote 0
              • F Offline
                fatek @olivierlambert
                last edited by

                @olivierlambert
                Since "show logs" does not generate any logs, there is no log to download?
                Screenshot_20240918_100718.png

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                • olivierlambertO Online
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  I'm not sure to understand, at which point this error appears?

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                  • F Offline
                    fatek
                    last edited by

                    The error happens when you click on the Create button in Backup.
                    Screenshot_20240918_110635.png

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                    • olivierlambertO Online
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      Okay, can you reproduce on XOA latest?

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                      • G Offline
                        geogak
                        last edited by geogak

                        Having the Same issue, not in logs same error.

                        When creating the backup I get the error

                        Link to screen recording of process to make error occur
                        https://youtu.be/mPqZD-Rx_Ao

                        Browser Information

                        Microsoft Edge for Business
                        Learn more about Microsoft Edge for Business
                        Version 128.0.2739.79 (Official build) (64-bit)

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                        • olivierlambertO Online
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          @geogak you showed it with XO from the sources, I was asking to see if you have the issue with XOA "latest" channel. Don't mix XO from the sources and XOA. See https://xen-orchestra.com/docs/installation.html for more details.

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                          • G Offline
                            geogak @olivierlambert
                            last edited by

                            @olivierlambert Ah, very well slight oversight on my part. Works as expected in XOA. I made a scheduled backup there no issue just now.

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                            • LhoustL Offline
                              Lhoust
                              last edited by

                              Yesterday I was receiving the same Error Message: XO from Sources with TrueNAS CORE as my Remote [Xen Orchestra, commit 63a88 --- Master, commit 21bd7].

                              Log also Empty...

                              NOTE: Yesterday my XCP-ng 8.3 RC2 had stopped responding, therefore had to reinstall, restoring the VMs and XO Config from a August 30th Backups, if that might be relevant?

                              Backups are a Paid Feature, therefore I am unable to verify whether Backups work under XO...

                              G 1 Reply Last reply Reply Quote 0
                              • olivierlambertO Online
                                olivierlambert Vates 🪐 Co-Founder CEO
                                last edited by

                                @Lhoust you can always trigger a trial and test on XOA Latest. If you already had a trial, I'll be happy to renew it.

                                LhoustL 1 Reply Last reply Reply Quote 1
                                • G Offline
                                  geogak @Lhoust
                                  last edited by

                                  @Lhoust try updating to the latest commit, it looks like it was fixed in b62e803.

                                  Here is the github link if youre intrested in then change (I am)
                                  https://github.com/vatesfr/xen-orchestra/commit/b62e8035fca4e8cefcb2d1465d585342c720b45d#diff-7c35aaf9805ed05fd9c00b9a5ab3ac8a82f479d03331f0bc771002e302763a39R275

                                  0 MelissaFrncJrg committed to vatesfr/xen-orchestra
                                  fix(xo-web/backup): fix `r[''] is undefined` when creating a backup job
                                  
                                  Introduced by 8a9a67c
                                  Fixes #7990
                                  LhoustL 1 Reply Last reply Reply Quote 1
                                  • F Offline
                                    fatek
                                    last edited by

                                    Thanks to the Vates team for the fix.

                                    1 Reply Last reply Reply Quote 1
                                    • LhoustL Offline
                                      Lhoust @geogak
                                      last edited by

                                      @geogak said in XO (from source): backup error (to Wasabi):

                                      @Lhoust try updating to the latest commit, it looks like it was fixed in b62e803.

                                      Here is the github link if youre intrested in then change (I am)
                                      https://github.com/vatesfr/xen-orchestra/commit/b62e8035fca4e8cefcb2d1465d585342c720b45d#diff-7c35aaf9805ed05fd9c00b9a5ab3ac8a82f479d03331f0bc771002e302763a39R275

                                      Yesterday with Xen Orchestra, commit 63a88: I was receiving the Error Message when either attempting to Modify my "Restored" Backup Jobs or trying to re-Create New Backup Jobs

                                      Rolling back to my previous builds from August 30: Xen Orchestra, commit f1780
                                      September 9: Xen Orchestra, commit 6c8d4
                                      and running today's "Current" build Xen Orchestra, commit 21bd7

                                      I have been able to re-Create (and Run) my "Broken" Restored Backup Jobs (which I had deleted yesterday)!

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                                      • olivierlambertO Online
                                        olivierlambert Vates 🪐 Co-Founder CEO
                                        last edited by

                                        So we can consider this issue fixed. Thanks everybody for your feedback!

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                                        • olivierlambertO olivierlambert marked this topic as a question on
                                        • olivierlambertO olivierlambert has marked this topic as solved on
                                        • LhoustL Offline
                                          Lhoust @olivierlambert
                                          last edited by

                                          @olivierlambert said in XO (from source): backup error (to Wasabi):

                                          @Lhoust you can always trigger a trial and test on XOA Latest. If you already had a trial, I'll be happy to renew it.

                                          For me Today's XO Build from Sources [Xen Orchestra, commit 21bd7] is working correctly, therefore I have been able move past yesterday's problem and update the Backups of all VMs...

                                          You have already been quite generous and provided me with Two Trials...
                                          If it would be of any benefit to Vates, I would be willing for a Third XOA Trail...

                                          Although for me it appears Vates has already fixed this bug with [Xen Orchestra, commit 21bd7], therefore I should be fine...

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                                          • olivierlambertO Online
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            If you need another trial, no problem. To me, the problem is not in XOA (the broken commit was done after the monthly release) and fixed today, so it means it would be never shipped in XOA.

                                            LhoustL 1 Reply Last reply Reply Quote 0
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