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    XO (from source): backup error (to Wasabi)

    Scheduled Pinned Locked Moved Solved Backup
    backupwasabi
    24 Posts 5 Posters 12.2k Views 4 Watching
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    • DanpD Offline
      Danp Pro Support Team @fatek
      last edited by

      Hi,

      Can you show us the full error log?

      Dan

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      • F Offline
        fatek
        last edited by

        Settings, Logs is empty!

        DanpD 1 Reply Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @fatek
          last edited by

          @fatek Check the output from journalctl --

          journalctl -u xo-server -f -n 50

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          • F Offline
            fatek
            last edited by

            journalctl does not return any entries.

            DanpD 1 Reply Last reply Reply Quote 0
            • DanpD Offline
              Danp Pro Support Team @fatek
              last edited by

              @fatek Try running it as sudo.

              F 1 Reply Last reply Reply Quote 0
              • F Offline
                fatek @Danp
                last edited by

                @Danp I did try as sudo... still no output.

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by olivierlambert

                  In the failed backup log, you have a button to download the whole message.

                  F 1 Reply Last reply Reply Quote 0
                  • F Offline
                    fatek @olivierlambert
                    last edited by

                    @olivierlambert
                    Since "show logs" does not generate any logs, there is no log to download?
                    Screenshot_20240918_100718.png

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                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      I'm not sure to understand, at which point this error appears?

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                      • F Offline
                        fatek
                        last edited by

                        The error happens when you click on the Create button in Backup.
                        Screenshot_20240918_110635.png

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Okay, can you reproduce on XOA latest?

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                          • G Offline
                            geogak
                            last edited by geogak

                            Having the Same issue, not in logs same error.

                            When creating the backup I get the error

                            Link to screen recording of process to make error occur
                            https://youtu.be/mPqZD-Rx_Ao

                            Browser Information

                            Microsoft Edge for Business
                            Learn more about Microsoft Edge for Business
                            Version 128.0.2739.79 (Official build) (64-bit)

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              @geogak you showed it with XO from the sources, I was asking to see if you have the issue with XOA "latest" channel. Don't mix XO from the sources and XOA. See https://xen-orchestra.com/docs/installation.html for more details.

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                              • G Offline
                                geogak @olivierlambert
                                last edited by

                                @olivierlambert Ah, very well slight oversight on my part. Works as expected in XOA. I made a scheduled backup there no issue just now.

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                                • LhoustL Offline
                                  Lhoust
                                  last edited by

                                  Yesterday I was receiving the same Error Message: XO from Sources with TrueNAS CORE as my Remote [Xen Orchestra, commit 63a88 --- Master, commit 21bd7].

                                  Log also Empty...

                                  NOTE: Yesterday my XCP-ng 8.3 RC2 had stopped responding, therefore had to reinstall, restoring the VMs and XO Config from a August 30th Backups, if that might be relevant?

                                  Backups are a Paid Feature, therefore I am unable to verify whether Backups work under XO...

                                  G 1 Reply Last reply Reply Quote 0
                                  • olivierlambertO Offline
                                    olivierlambert Vates 🪐 Co-Founder CEO
                                    last edited by

                                    @Lhoust you can always trigger a trial and test on XOA Latest. If you already had a trial, I'll be happy to renew it.

                                    LhoustL 1 Reply Last reply Reply Quote 1
                                    • G Offline
                                      geogak @Lhoust
                                      last edited by

                                      @Lhoust try updating to the latest commit, it looks like it was fixed in b62e803.

                                      Here is the github link if youre intrested in then change (I am)
                                      https://github.com/vatesfr/xen-orchestra/commit/b62e8035fca4e8cefcb2d1465d585342c720b45d#diff-7c35aaf9805ed05fd9c00b9a5ab3ac8a82f479d03331f0bc771002e302763a39R275

                                      0 MelissaFrncJrg committed to vatesfr/xen-orchestra
                                      fix(xo-web/backup): fix `r[''] is undefined` when creating a backup job
                                      
                                      Introduced by 8a9a67c
                                      Fixes #7990
                                      LhoustL 1 Reply Last reply Reply Quote 1
                                      • F Offline
                                        fatek
                                        last edited by

                                        Thanks to the Vates team for the fix.

                                        1 Reply Last reply Reply Quote 1
                                        • LhoustL Offline
                                          Lhoust @geogak
                                          last edited by

                                          @geogak said in XO (from source): backup error (to Wasabi):

                                          @Lhoust try updating to the latest commit, it looks like it was fixed in b62e803.

                                          Here is the github link if youre intrested in then change (I am)
                                          https://github.com/vatesfr/xen-orchestra/commit/b62e8035fca4e8cefcb2d1465d585342c720b45d#diff-7c35aaf9805ed05fd9c00b9a5ab3ac8a82f479d03331f0bc771002e302763a39R275

                                          Yesterday with Xen Orchestra, commit 63a88: I was receiving the Error Message when either attempting to Modify my "Restored" Backup Jobs or trying to re-Create New Backup Jobs

                                          Rolling back to my previous builds from August 30: Xen Orchestra, commit f1780
                                          September 9: Xen Orchestra, commit 6c8d4
                                          and running today's "Current" build Xen Orchestra, commit 21bd7

                                          I have been able to re-Create (and Run) my "Broken" Restored Backup Jobs (which I had deleted yesterday)!

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                                          • olivierlambertO Offline
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            So we can consider this issue fixed. Thanks everybody for your feedback!

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                                            • olivierlambertO olivierlambert marked this topic as a question on
                                            • olivierlambertO olivierlambert has marked this topic as solved on

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