@olivierlambert

Hi Olivier. Thank you for taking your time to respond. I highly appreciate the effort you and your team put into these projects.

I'm sorry, I haven't been able to update myself enough lately.
Is XO6 released already?
Also: XO Lite comes with 8.3, doesn't it? We're not there yet, still on 8.2.1.

I reverted to reinstalling the machine I wasn't able to login to. Then I was able to set a password without any "special characters", and the "old" terminal worked good enough.

Thank you.

Issue with Logging into RedHat Systems via Xen Orchestra Console

We’re trying to host RedHat systems (RHEL 9) using XCP-ng and Xen Orchestra. During installation, we typically set a root password generated by a password manager, which tends to be complex. Since SSH root login is disabled by default, the first login must happen via Xen Orchestra’s Console tab.

Problem:

1.	Entering complex passwords is impossible due to issues with modifier keys (e.g., Shift, AltGr, Opt/Alt, Caps Lock). These keys seem to “stick” randomly, making it difficult to type certain characters accurately.
2.	The console seems to misinterpret or reject certain characters as invalid at the password prompt, further complicating login attempts.
3.	This issue makes it impossible to log in and use Xen Orchestra with RedHat 9 systems. However, the same process works without issue on Debian 12.

Details:

•	XO Version: Commit 21f06
•	XCP-ng Version: 8.2.1 release/yangtze/master/58 (updating is not an option at this time)
•	Keyboard Setup:
•	Default: Swedish keyboard layout, macOS (Chrome browser)
•	Also tried: US keyboard layout, Windows 11 (Chrome browser)
•	No success with any combination.

At the time of writing, this issue seems to specifically affect RedHat 9 systems in this environment. Any suggestions or workarounds to resolve this problem?

@Danp

Thanks, yes of course. I got excited about fixing my problems and reported too early

Well, the VM has been working fine since the export / import. I can see both drives.

Although the VM running fine, since the last post I had to address two related VDIs that had been connected to the Control Domain. One being million_D and the other million_D (with a camera icon). These probably ended up here because of a aborted / faulty snapshot or backup. I disconnected them .. checked a few things ... and then forgot them. Everything is running fine now.

For future googlers: During the problem solving, I found out some pretty helpful info using tail -f /var/log/SMlog.

To me, this issue is solved. Thank you all for the feedback.

After export and import I can actually see a reference to both drives. Although they seem to be disconnected.

I'll see what I can do about it.

@Anonabhar

For me it was here:
On my (only) host: /run/sr-mount/35ecc7ae-4e98-58c1-5ed3-2c22c649bd32
(where 35ecc etc is one of my SRs)

There was a file named coalesce_ followed by a VDI UUID.

I moved this file out of the directory, rather than deleting it .. moving slowly.

@Darkbeldin
I actually solved the coalesce issue yesterday. After removing a certain VDI (not related) and a coalesce lock file, SR Stor 15K managed to process the coalesce backlog. After that the backups started to process again.

Due to poor performance I choose to postpone exporting or backing up the million VM. When I do, I'll see if I can restore it with both XVDA and XVDB.

I'll copy the important contents from the million VM before I do anything. That way I can improvise and dare to move forward in anyway i need to - even if I'll have to reinstall the VM. But first I always try to make an attempt at resolving the problem rather than just throwing away and redo from start. That way I learn more about the platform.

While troubleshooting something else, backups also struggling, me and my friend found out that the host doesn't seem to coalesce successfully on the SR Stor 15K:

Sep 22 22:27:16 ninja SMGC: [1630] In cleanup
Sep 22 22:27:16 ninja SMGC: [1630] SR 35ec ('Stor 15K') (44 VDIs in 5 VHD trees):
Sep 22 22:27:16 ninja SMGC: [1630]         *3fc6e297(40.000G/85.000K)
Sep 22 22:27:16 ninja SMGC: [1630]         *4cce0cbb(100.000G/88.195G)
Sep 22 22:27:16 ninja SMGC: [1630]         *81341eac(40.000G/85.000K)
Sep 22 22:27:16 ninja SMGC: [1630]         *0377b389(40.000G/85.000K)
Sep 22 22:27:16 ninja SMGC: [1630]         *b891bcb0(40.000G/85.000K)
Sep 22 22:27:16 ninja SMGC: [1630]
Sep 22 22:27:16 ninja SMGC: [1630] *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
Sep 22 22:27:16 ninja SMGC: [1630]          ***********************
Sep 22 22:27:16 ninja SMGC: [1630]          *  E X C E P T I O N  *
Sep 22 22:27:16 ninja SMGC: [1630]          ***********************
Sep 22 22:27:16 ninja SMGC: [1630] gc: EXCEPTION <class 'util.SMException'>, Parent VDI 6b13ce6a-b809-4a50-81b2-508be9dc606a of d36a5cb0-564a-4abb-920e-a6367741                            574a not found
Sep 22 22:27:16 ninja SMGC: [1630]   File "/opt/xensource/sm/cleanup.py", line 3379, in gc
Sep 22 22:27:16 ninja SMGC: [1630]     _gc(None, srUuid, dryRun)
Sep 22 22:27:16 ninja SMGC: [1630]   File "/opt/xensource/sm/cleanup.py", line 3264, in _gc
Sep 22 22:27:16 ninja SMGC: [1630]     _gcLoop(sr, dryRun)
Sep 22 22:27:16 ninja SMGC: [1630]   File "/opt/xensource/sm/cleanup.py", line 3174, in _gcLoop
Sep 22 22:27:16 ninja SMGC: [1630]     sr.scanLocked()
Sep 22 22:27:16 ninja SMGC: [1630]   File "/opt/xensource/sm/cleanup.py", line 1606, in scanLocked
Sep 22 22:27:16 ninja SMGC: [1630]     self.scan(force)
Sep 22 22:27:16 ninja SMGC: [1630]   File "/opt/xensource/sm/cleanup.py", line 2357, in scan
Sep 22 22:27:16 ninja SMGC: [1630]     self._buildTree(force)
Sep 22 22:27:16 ninja SMGC: [1630]   File "/opt/xensource/sm/cleanup.py", line 2313, in _buildTree
Sep 22 22:27:16 ninja SMGC: [1630]     "found" % (vdi.parentUuid, vdi.uuid))
Sep 22 22:27:16 ninja SMGC: [1630]
Sep 22 22:27:16 ninja SMGC: [1630] *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
Sep 22 22:27:16 ninja SMGC: [1630] * * * * * SR 35ecc7ae-4e98-58c1-5ed3-2c22c649bd32: ERROR

Maybe my problem is related to the host rather than XO? Back to troubleshooting .. and any input is appreciated.

@Danp

I appreciate your effort to help.
Seems like this is an odd one. Maybe the backup / restore strategy is the most efficient way forward here, as long as the backup sees both drives.

@Danp

Interesting, and a bit strange that XVDA (million_C) is-a-snapshot ( RO): true when earlier I wasn't able to list it as a snapshot at all. Oh, maybe the command makes a difference between VM snapshot and a VDI snapshot. Still learning. It returned:

XVDA:

XVDB:

Obviously there are some differences regarding the snapshot info but also million_C is missing info regarding vhd-parent. Not that I understand yet what that means.

Thank you.

@Danp said in VM, missing disk:

@MRisberg OIC. I got confused when looking at this earlier. My suspicion is that the is-a-snapshot parameter has been erroneously set on the VDI.

Interesting. Do you know of a way to check what parameters have been set for a VDI on the host?

Running the xe snapshot-list command did not return XVDA or million_C as having a snapshot, although XO indicates this with the camera icon.

Edit: Also, how did you get "is-a-snapshot" show up highlighted as in your post? Looked nice