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    backup mail report says INTERRUPTED but it's not ?

    Scheduled Pinned Locked Moved Backup
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    • P Online
      Pilow
      last edited by Pilow

      we have a strange behavior in the mail reports of XOA Backup.

      the backup is done, we see the delta point on the remote, in XOA it's all green, no sign of INTERRUPTED, but the mail report tells otherwise :
      03d2ca7b-a186-4239-8ff1-66f04950aec3-image.png

      the "INTERRUPTION" seems to happen on the remote
      4a60ea48-5899-4c85-90cb-9fe585ac8e41-image.png

      the point in the remote :00eb35f5-5e2d-43d3-ab1a-9e74b4e37e61-image.png
      in XOA logs :
      92762647-9824-4f69-bc38-4ccc32c8ac4b-image.png

      be23f4b6-50e0-437f-a596-a777a68669ab-image.png
      other backups are okay, this same one will be okay too tonight...

      what is happening ?
      false alarm ? @florent @bastien-nollet

      {
        "data": {
          "mode": "delta",
          "reportWhen": "always"
        },
        "id": "1766680469800",
        "jobId": "87966399-d428-431d-a067-bb99a8fdd67a",
        "jobName": "BCK_C_xxxx",
        "message": "backup",
        "proxyId": "5359db6e-841b-4a6d-b5e6-a5d19f43b6c0",
        "scheduleId": "56872f53-4c20-47fc-8542-2cd9aed2fdde",
        "start": 1766680469800,
        "status": "success",
        "infos": [
          {
            "data": {
              "vms": [
                "b1eef06b-52c1-e02a-4f59-1692194e2376"
              ]
            },
            "message": "vms"
          }
        ],
        "tasks": [
          {
            "data": {
              "type": "VM",
              "id": "b1eef06b-52c1-e02a-4f59-1692194e2376",
              "name_label": "xxxx"
            },
            "id": "1766680472044",
            "message": "backup VM",
            "start": 1766680472044,
            "status": "success",
            "tasks": [
              {
                "id": "1766680472050",
                "message": "clean-vm",
                "start": 1766680472050,
                "status": "success",
                "end": 1766680473396,
                "result": {
                  "merge": false
                }
              },
              {
                "id": "1766680474042",
                "message": "snapshot",
                "start": 1766680474042,
                "status": "success",
                "end": 1766680504544,
                "result": "c4b42a79-532e-c376-833b-22707ddad571"
              },
              {
                "data": {
                  "id": "92ed64a4-e073-4fe9-8db9-11770b7ea2da",
                  "isFull": false,
                  "type": "remote"
                },
                "id": "1766680504544:0",
                "message": "export",
                "start": 1766680504544,
                "status": "success",
                "tasks": [
                  {
                    "id": "1766680511990",
                    "message": "transfer",
                    "start": 1766680511990,
                    "status": "success",
                    "end": 1766680515706,
                    "result": {
                      "size": 423624704
                    }
                  },
                  {
                    "id": "1766680521053",
                    "message": "clean-vm",
                    "start": 1766680521053,
                    "status": "success",
                    "tasks": [
                      {
                        "id": "1766680521895",
                        "message": "merge",
                        "start": 1766680521895,
                        "status": "success",
                        "end": 1766680530887
                      }
                    ],
                    "end": 1766680531173,
                    "result": {
                      "merge": true
                    }
                  }
                ],
                "end": 1766680531192
              }
            ],
            "infos": [
              {
                "message": "Transfer data using NBD"
              },
              {
                "message": "will delete snapshot data"
              },
              {
                "data": {
                  "vdiRef": "OpaqueRef:d8aef4c9-5514-6623-1cda-f5e879c4990f"
                },
                "message": "Snapshot data has been deleted"
              }
            ],
            "end": 1766680531211
          }
        ],
        "end": 1766680531267
      }
      
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      • P Online
        Pilow
        last edited by

        some timeout or race condition between the end of the job and the mail generation ?

        perhaps putting 10sec delay to send mail ?

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