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    Error mirroring full backups to backblaze b2

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    • P Offline
      pedro_udifar @pierrebrunet
      last edited by

      @pierrebrunet Hi!

      Replication is from local NFS (Ztsd compressed, not encripted) to a S3 Backblaze (with encription).

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      • P Online
        pierrebrunet Vates 🪐 XO Team @pedro_udifar
        last edited by

        @pedro_udifar Hi,
        We think we have found two issues into one: can you test this branch please? It has the changes from previous branch you built: fix_throttled_stream

        This should fix the stream issue and fix the warning.

        florentF 1 Reply Last reply Reply Quote 0
        • florentF Offline
          florent Vates 🪐 XO Team @pierrebrunet
          last edited by

          both fixes are now on master AND released as a patch

          thank you @pedro_udifar

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          • P Offline
            pedro_udifar @florent
            last edited by

            @florent

            Sorry, missed your previous post. I will return to master and test it (over the weekend).

            Thank you!

            poddingueP 1 Reply Last reply Reply Quote 0
            • poddingueP Offline
              poddingue Vates 🪐 @pedro_udifar
              last edited by

              Quick one to close this off: florent's fix for the encrypted-remote mirror alignment landed in a numbered release now, XO 6.6.2 (2026-07-09).
              The PR was https://github.com/vatesfr/xen-orchestra/pull/10061, so it's out of master and into something you can just update to.
              Did your retest come good on it?
              I'm also curious whether you still need the minPartSize=100000000 setting with the fix in place, or whether that's redundant now, since it'd help us work out whether it's worth writing into the B2 docs.

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              • P Offline
                pedro_udifar @poddingue
                last edited by

                @poddingue Hi,

                The backup mirror job is still running, and I'm waiting for the larger VMs to complete, but so far it looks good - one backup, larger than 50GB was successfully mirrored without specifying minPartSize.

                a5158a60-6607-4679-ac2d-ee9f84c02e4e-image.jpeg

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                • P Offline
                  pedro_udifar @poddingue
                  last edited by

                  @poddingue Hi!

                  Unfortunately, another error came up on the larger vms. The job also seems to be painfully slow. Slower than usual I mean.
                  Also, it seems that job changes are not being commited. I've changed the job so it wouldn't retry in case of failure and the log shows it still trying 3 times (that was the old setting, and probably explains the job taking longer than usual).

                  a917295e-ea92-4173-bc5a-7c9652a8d2ad-image.jpeg

                  {
                    "id": "0mrjahr8e-ssawlbveq5",
                    "start": 1783951215134,
                    "status": "failure",
                    "tasks": [
                      {
                        "id": "0mrjahs3e-dbfaqajeze",
                        "start": 1783951216250,
                        "status": "failure",
                        "tasks": [
                          {
                            "id": "0mrjahs8s-2yb6i3fny6f",
                            "start": 1783951216444,
                            "status": "failure",
                            "end": 1783959266484,
                            "result": {
                              "$fault": "server",
                              "$metadata": {
                                "httpStatusCode": 500,
                                "requestId": "c0a9f30190109f99",
                                "extendedRequestId": "aMJgyljkPZEdiEDW0Nk9lTmbINpI1FGIP",
                                "attempts": 3,
                                "totalRetryDelay": 197
                              },
                              "name": "InternalError",
                              "Code": "InternalError",
                              "message": "internal incident",
                              "stack": "InternalError: internal incident\n    at ProtocolLib.getErrorSchemaOrThrowBaseException (/opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/core/dist-cjs/submodules/protocols/index.js:70:67)\n    at S3RestXmlProtocol.handleError (/opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/core/dist-cjs/submodules/protocols/index.js:1856:65)\n    at S3RestXmlProtocol.deserializeResponse (/opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@smithy/core/dist-cjs/submodules/protocols/index.js:341:24)\n    at process.processTicksAndRejections (node:internal/process/task_queues:104:5)\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@smithy/core/dist-cjs/submodules/schema/index.js:25:24\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/submodules/s3/index.js:367:20\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@smithy/core/dist-cjs/submodules/retry/index.js:172:50\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/checksums/dist-cjs/index.js:337:24\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/submodules/s3/index.js:64:28\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/submodules/s3/index.js:91:20"
                            },
                            "message": "transfer",
                            "data": {
                              "progress": 40
                            }
                          }
                        ],
                        "end": 1783959266485,
                        "result": {
                          "$fault": "server",
                          "$metadata": {
                            "httpStatusCode": 500,
                            "requestId": "c0a9f30190109f99",
                            "extendedRequestId": "aMJgyljkPZEdiEDW0Nk9lTmbINpI1FGIP",
                            "attempts": 3,
                            "totalRetryDelay": 197
                          },
                          "name": "InternalError",
                          "Code": "InternalError",
                          "message": "internal incident",
                          "stack": "InternalError: internal incident\n    at ProtocolLib.getErrorSchemaOrThrowBaseException (/opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/core/dist-cjs/submodules/protocols/index.js:70:67)\n    at S3RestXmlProtocol.handleError (/opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/core/dist-cjs/submodules/protocols/index.js:1856:65)\n    at S3RestXmlProtocol.deserializeResponse (/opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@smithy/core/dist-cjs/submodules/protocols/index.js:341:24)\n    at process.processTicksAndRejections (node:internal/process/task_queues:104:5)\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@smithy/core/dist-cjs/submodules/schema/index.js:25:24\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/submodules/s3/index.js:367:20\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@smithy/core/dist-cjs/submodules/retry/index.js:172:50\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/checksums/dist-cjs/index.js:337:24\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/submodules/s3/index.js:64:28\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/submodules/s3/index.js:91:20"
                        },
                        "message": "export",
                        "data": {
                          "id": "14b59f44-4517-411e-9e39-4eb7136928d0",
                          "type": "remote",
                          "isFull": true
                        }
                      },
                      {
                        "id": "0mrjfabp3-c8mf2pnq8yf",
                        "start": 1783959266487,
                        "status": "success",
                        "warnings": [
                          {
                            "data": {
                              "path": "xo-vm-backups/60b4d2a7-3f91-f0f9-b0a0-f834df3ff9ee/cache.json.gz",
                              "actual": 0,
                              "expected": 1
                            },
                            "message": "unexpected number of entries in backup cache"
                          }
                        ],
                        "end": 1783959266989,
                        "result": {
                          "merge": false,
                          "size": 0
                        },
                        "message": "clean-vm"
                      }
                    ],
                    "end": 1783959266989,
                    "result": {
                      "$fault": "server",
                      "$metadata": {
                        "httpStatusCode": 500,
                        "requestId": "c0a9f30190109f99",
                        "extendedRequestId": "aMJgyljkPZEdiEDW0Nk9lTmbINpI1FGIP",
                        "attempts": 3,
                        "totalRetryDelay": 197
                      },
                      "name": "InternalError",
                      "Code": "InternalError",
                      "message": "internal incident",
                      "stack": "InternalError: internal incident\n    at ProtocolLib.getErrorSchemaOrThrowBaseException (/opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/core/dist-cjs/submodules/protocols/index.js:70:67)\n    at S3RestXmlProtocol.handleError (/opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/core/dist-cjs/submodules/protocols/index.js:1856:65)\n    at S3RestXmlProtocol.deserializeResponse (/opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@smithy/core/dist-cjs/submodules/protocols/index.js:341:24)\n    at process.processTicksAndRejections (node:internal/process/task_queues:104:5)\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@smithy/core/dist-cjs/submodules/schema/index.js:25:24\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/submodules/s3/index.js:367:20\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@smithy/core/dist-cjs/submodules/retry/index.js:172:50\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/checksums/dist-cjs/index.js:337:24\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/submodules/s3/index.js:64:28\n    at async /opt/xo/xo-builds/xen-orchestra-202607120728/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/submodules/s3/index.js:91:20"
                    },
                    "message": "backup VM",
                    "data": {
                      "id": "60b4d2a7-3f91-f0f9-b0a0-f834df3ff9ee",
                      "type": "VM",
                      "progress": 0
                    }
                  },
                  
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                  • P Online
                    pierrebrunet Vates 🪐 XO Team @pedro_udifar
                    last edited by

                    @pedro_udifar Hi,
                    This is a b2 side error. It could be just a transient error, did you try to restart the backup?

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                    • P Offline
                      pedro_udifar @pierrebrunet
                      last edited by

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                      • P Offline
                        pedro_udifar @pierrebrunet
                        last edited by

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                        • P Offline
                          pedro_udifar @pierrebrunet
                          last edited by

                          @pierrebrunet Hello!

                          I've checked B2 logs and found some errors like you had foreseen. I had a look and this kind of 500 INTERNAL ERROR several times on other jobs that seem ok. How many retries does XO attempt to send the part when this happens?

                          I'll do another run that includes only a few large VMs. BTW, is there a way to interrupt the job withou restarting XO ?

                          REST.PUT.PART Weekly/xo-vm-backups/60b4d2a7-3f91-f0f9-b0a0-f834df3ff9ee/20260705T070618Z.xva "PUT /zzzzzkly/xo-vm-backups/60b4d2a7-3f91-f0f9-b0a0-f834df3ff9ee/20260705T070618Z.xva?partNumber=3954&uploadId=4_ze092693d1b65962e9fe6051b_f25969add7e42e384_d20260713_m140016_c003_v0312040_t0013_u01783951216751&x-id=UploadPart HTTP/1.1" 500 INTERNAL_ERROR 145 - 3762 3762 "-" "aws-sdk-js/3.1065.0 ua/2.1 os/linux#5.15.0-185-generic lang/js md/nodejs#24.18.0 api/s3#3.1065.0 m/N,a,c,E,e xen-orchestra-fs-4.9.2" - - - TLS_AES_256_GCM_SHA384 AuthHeader s3.eu-central-003.backblazeb2.com TLSv1.3 - -

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