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    Can't restore individual files

    Scheduled Pinned Locked Moved Xen Orchestra
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    • S
      smschumacher
      last edited by

      Hello,

      I am using the self-compiled version of Xen-Orchestra (last update I did was yesterday afternoon, so its pretty recent) . The version number of server and web client is xo-server 5.46.0. I have configured delta backups for a Debian 10 Test Machine. The backups are saved on a NAS connected to the Server running XCP-NG and XenOrchestra via a Gigabit-Switch. I am using NFS for the connection. Backup creation is fast and shows no problem. Now I want to try to restore only one file, browse to File Restore, select the Backup in question, but the client only shows the loading time without allowing me to restore any files. I have waited for a long time - more time than would be needed to copy the entire backup several times of Gigabit - but the screen output stays the same. How can I fix this?
      Bildschirmfoto vom 2019-08-08 13-20-41.png

      Thank you in advance
      Stefan

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      • DanpD
        Danp Vates 🪐 Pro Support Team
        last edited by

        Appears to be a known issue -- https://github.com/vatesfr/xen-orchestra/issues/4377

        john-arvid created this issue in vatesfr/xen-orchestra

        closed File restore not possible from older version #4377

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        • olivierlambertO
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Please check the Logs and provide them

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          • DanpD
            Danp Vates 🪐 Pro Support Team
            last edited by

            For me, there's nothing in the XO logs. However, I did find an error in the browser console -

            Unhandled promise rejection TypeError: "invalid assignment to const `n'"
    _listFiles restore-file-modal.js:44
    i es6.promise.js:75
    R es6.promise.js:92
    u _microtask.js:18
es6.promise.js:110

            This seems to point to this line calling formatFilesOptions --

            https://github.com/vatesfr/xen-orchestra/blob/6d61e8efffc674cc41bfc62baa6db7581d9ece12/packages/xo-web/src/xo-app/backup-ng/file-restore/restore-file-modal.js#L96

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            • S
              smschumacher
              last edited by

              I am still new to Xen-Orchestra. Which files do you need?

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              • olivierlambertO
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by olivierlambert

                1. Logs in the browser console when you try to access the files
                2. Settings/logs if there's anything
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                • A
                  apassler
                  last edited by olivierlambert

                  @olivierlambert
                  console.PNG

                  Just before the click on the partition i started journalctl -u xo-server -f -n 50

                  root@XOCE:~# journalctl -u xo-server -f -n 50
-- Logs begin at Wed 2019-05-29 07:19:50 CEST. --
Aug 13 09:28:17 XOCE xo-server[31699]:   target:
Aug 13 09:28:17 XOCE xo-server[31699]:    WebSocket {
Aug 13 09:28:17 XOCE xo-server[31699]:      domain: null,
Aug 13 09:28:17 XOCE xo-server[31699]:      _events: {},
Aug 13 09:28:17 XOCE xo-server[31699]:      _eventsCount: 0,
Aug 13 09:28:17 XOCE xo-server[31699]:      _maxListeners: undefined,
Aug 13 09:28:17 XOCE xo-server[31699]:      readyState: 3,
Aug 13 09:28:17 XOCE xo-server[31699]:      protocol: '',
Aug 13 09:28:17 XOCE xo-server[31699]:      _binaryType: 'nodebuffer',
Aug 13 09:28:17 XOCE xo-server[31699]:      _closeFrameReceived: false,
Aug 13 09:28:17 XOCE xo-server[31699]:      _closeFrameSent: false,
Aug 13 09:28:17 XOCE xo-server[31699]:      _closeMessage: '',
Aug 13 09:28:17 XOCE xo-server[31699]:      _closeTimer: null,
Aug 13 09:28:17 XOCE xo-server[31699]:      _closeCode: 1006,
Aug 13 09:28:17 XOCE xo-server[31699]:      _extensions: {},
Aug 13 09:28:17 XOCE xo-server[31699]:      _receiver: null,
Aug 13 09:28:17 XOCE xo-server[31699]:      _sender: null,
Aug 13 09:28:17 XOCE xo-server[31699]:      _socket: null,
Aug 13 09:28:17 XOCE xo-server[31699]:      _isServer: false,
Aug 13 09:28:17 XOCE xo-server[31699]:      _redirects: 0,
Aug 13 09:28:17 XOCE xo-server[31699]:      url: 'ws://localhost:9001',
Aug 13 09:28:17 XOCE xo-server[31699]:      _req: null },
Aug 13 09:28:17 XOCE xo-server[31699]:   type: 'error',
Aug 13 09:28:17 XOCE xo-server[31699]:   message: 'connect ECONNREFUSED 127.0.0.1:9001',
Aug 13 09:28:17 XOCE xo-server[31699]:   error:
Aug 13 09:28:17 XOCE xo-server[31699]:    { Error: connect ECONNREFUSED 127.0.0.1:9001
Aug 13 09:28:17 XOCE xo-server[31699]:     at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1191:14)
Aug 13 09:28:17 XOCE xo-server[31699]:      errno: 'ECONNREFUSED',
Aug 13 09:28:17 XOCE xo-server[31699]:      code: 'ECONNREFUSED',
Aug 13 09:28:17 XOCE xo-server[31699]:      syscall: 'connect',
Aug 13 09:28:17 XOCE xo-server[31699]:      address: '127.0.0.1',
Aug 13 09:28:17 XOCE xo-server[31699]:      port: 9001,
Aug 13 09:28:17 XOCE xo-server[31699]:      [Symbol(originalCallSite)]: [ CallSite {} ],
Aug 13 09:28:17 XOCE xo-server[31699]:      [Symbol(mutatedCallSite)]: [ CallSite {} ] } }
Aug 13 09:28:17 XOCE xo-server[31699]: xo-server-cloud: next attempt in 973 ms
Aug 13 09:28:18 XOCE xo-server[31699]: xo-server-cloud: next attempt in 1019 ms
Aug 13 09:28:19 XOCE xo-server[31699]: xo-server-cloud: next attempt in 2067 ms
Aug 13 09:28:21 XOCE xo-server[31699]: xo-server-cloud: next attempt in 3095 ms
Aug 13 09:28:24 XOCE xo-server[31699]: xo-server-cloud: next attempt in 5121 ms
Aug 13 09:28:29 XOCE xo-server[31699]: xo-server-cloud: next attempt in 7906 ms
Aug 13 09:28:37 XOCE xo-server[31699]: xo-server-cloud: next attempt in 13166 ms
Aug 13 09:28:50 XOCE xo-server[31699]: xo-server-cloud: next attempt in 20079 ms
Aug 13 09:29:10 XOCE xo-server[31699]: xo-server-cloud: next attempt in 32386 ms
Aug 13 09:29:43 XOCE xo-server[31699]: xo-server-cloud: next attempt in 55447 ms
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Version 2017.3.23 integrated FUSE 28
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Mounted /dev/loop0 (Read-Only, label "", NTFS 3.1)
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Cmdline options: ro,norecovery
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Mount options: ro,norecovery,allow_other,nonempty,relatime,fsname=/dev/loop0,blkdev,blksize=4096
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Ownership and permissions disabled, configuration type 7
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Unmounting /dev/loop0 ()
Aug 13 09:30:19 XOCE ntfs-3g[38750]: Version 2017.3.23 integrated FUSE 28
Aug 13 09:30:19 XOCE ntfs-3g[38750]: Mounted /dev/loop0 (Read-Only, label "", NTFS 3.1)
Aug 13 09:30:19 XOCE ntfs-3g[38750]: Cmdline options: ro,norecovery
Aug 13 09:30:19 XOCE ntfs-3g[38750]: Mount options: ro,norecovery,allow_other,nonempty,relatime,fsname=/dev/loop0,blkdev,blksize=4096
Aug 13 09:30:19 XOCE ntfs-3g[38750]: Ownership and permissions disable
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                  • olivierlambertO
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    @julien-f will take a look when he's back (next week). So far I can't reproduce on my end.

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                    • A
                      apassler
                      last edited by

                      I also tested a fresh installation on Ubuntu 18.04. I will check if i have the same problem on Debian 10.

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                      • A
                        apassler
                        last edited by

                        now i did a frech installation on a fresh debian 10 and got the same results. i installed xo with the following command:
                        sudo curl https://raw.githubusercontent.com/Jarli01/xenorchestra_installer/master/xo_install.sh | bash

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                        • olivierlambertO
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Try to check if you have the issue with XOA on stable and/or latest branch.

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                          • J
                            jmm
                            last edited by jmm

                            Hi olivier,
                            I have same problem.
                            What do you mean by stable branch.
                            In xo_install.sh it seems to be the master branch.
                            On https://github.com/vatesfr/xen-orchestra I can't find any stable or latest branch
                            Is there another repository were I can find xen-orchestra sources ?

                            Thanks

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                            • olivierlambertO
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by olivierlambert

                              In XOA, there's two release channel: stable and latest. It's only in XOA. There's no hidden repository, XOA is a choice of specific commits for each parts to offer the best perfs/stability of Xen Orchestra (this work is done by a big QA pass before a new XOA update)

                              edit: also I have no idea where did you find this xo_install.sh, it's likely a 3rd party script, not something from us.

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                              • J
                                jmm
                                last edited by

                                Thanks for the reply
                                Sorry but I need to be sure that we are talking about the same thing.
                                I am talking about building from sources.
                                If I follow the instructions provided here https://xen-orchestra.com/docs/from_the_sources.html
                                I can find : git clone -b master http://github.com/vatesfr/xen-orchestra
                                It seems to mean that we clone master branch
                                Should I replace master with stable or latest ?

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                                • olivierlambertO
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by olivierlambert

                                  1. I wasn't talking about the build from the sources, I was asking about XOA behavior, which seems to work in both channels.
                                  2. There's no branch other than master for the sources.

                                  If you are using XO for production, I would strongly suggest to switch to XOA (to also get remote support and the updater).

                                  Otherwise, on the sources, you might rebuild it from a commit that works for you. @julien-f will be back Monday and he'll take a look.

                                  J 1 Reply Last reply Reply Quote 0
                                  • J
                                    jmm @olivierlambert
                                    last edited by

                                    @olivierlambert thank's

                                    borzelB 1 Reply Last reply Reply Quote 0
                                    • borzelB
                                      borzel XCP-ng Center Team @jmm
                                      last edited by

                                      @jmm you can also build from a tag to get a consitsent state

                                      olivierlambertO 1 Reply Last reply Reply Quote 0
                                      • olivierlambertO
                                        olivierlambert Vates 🪐 Co-Founder CEO @borzel
                                        last edited by

                                        @borzel said in Can't restore individual files:

                                        @jmm you can also build from a tag to get a consitsent state

                                        Not really, we do our QA on various npm packages that can be at different versions (eg a plugin with an older version, on xo-server with a more recent one). Being on master is the best solution, because we use "feature branches" to avoid breaking everything (but bug still could appear indeed)

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                                        • J
                                          jmm
                                          last edited by

                                          Hi @julien-f did you find something ?

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                                          • olivierlambertO
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            We'll have a release next week based on a more recent commits, so if there is any issues on XO code, our QA will spot it 🙂

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