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    Can't restore individual files

    Scheduled Pinned Locked Moved Xen Orchestra
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by olivierlambert

      1. Logs in the browser console when you try to access the files
      2. Settings/logs if there's anything
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      • A Offline
        apassler
        last edited by olivierlambert

        @olivierlambert
        console.PNG

        Just before the click on the partition i started journalctl -u xo-server -f -n 50

        root@XOCE:~# journalctl -u xo-server -f -n 50
-- Logs begin at Wed 2019-05-29 07:19:50 CEST. --
Aug 13 09:28:17 XOCE xo-server[31699]:   target:
Aug 13 09:28:17 XOCE xo-server[31699]:    WebSocket {
Aug 13 09:28:17 XOCE xo-server[31699]:      domain: null,
Aug 13 09:28:17 XOCE xo-server[31699]:      _events: {},
Aug 13 09:28:17 XOCE xo-server[31699]:      _eventsCount: 0,
Aug 13 09:28:17 XOCE xo-server[31699]:      _maxListeners: undefined,
Aug 13 09:28:17 XOCE xo-server[31699]:      readyState: 3,
Aug 13 09:28:17 XOCE xo-server[31699]:      protocol: '',
Aug 13 09:28:17 XOCE xo-server[31699]:      _binaryType: 'nodebuffer',
Aug 13 09:28:17 XOCE xo-server[31699]:      _closeFrameReceived: false,
Aug 13 09:28:17 XOCE xo-server[31699]:      _closeFrameSent: false,
Aug 13 09:28:17 XOCE xo-server[31699]:      _closeMessage: '',
Aug 13 09:28:17 XOCE xo-server[31699]:      _closeTimer: null,
Aug 13 09:28:17 XOCE xo-server[31699]:      _closeCode: 1006,
Aug 13 09:28:17 XOCE xo-server[31699]:      _extensions: {},
Aug 13 09:28:17 XOCE xo-server[31699]:      _receiver: null,
Aug 13 09:28:17 XOCE xo-server[31699]:      _sender: null,
Aug 13 09:28:17 XOCE xo-server[31699]:      _socket: null,
Aug 13 09:28:17 XOCE xo-server[31699]:      _isServer: false,
Aug 13 09:28:17 XOCE xo-server[31699]:      _redirects: 0,
Aug 13 09:28:17 XOCE xo-server[31699]:      url: 'ws://localhost:9001',
Aug 13 09:28:17 XOCE xo-server[31699]:      _req: null },
Aug 13 09:28:17 XOCE xo-server[31699]:   type: 'error',
Aug 13 09:28:17 XOCE xo-server[31699]:   message: 'connect ECONNREFUSED 127.0.0.1:9001',
Aug 13 09:28:17 XOCE xo-server[31699]:   error:
Aug 13 09:28:17 XOCE xo-server[31699]:    { Error: connect ECONNREFUSED 127.0.0.1:9001
Aug 13 09:28:17 XOCE xo-server[31699]:     at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1191:14)
Aug 13 09:28:17 XOCE xo-server[31699]:      errno: 'ECONNREFUSED',
Aug 13 09:28:17 XOCE xo-server[31699]:      code: 'ECONNREFUSED',
Aug 13 09:28:17 XOCE xo-server[31699]:      syscall: 'connect',
Aug 13 09:28:17 XOCE xo-server[31699]:      address: '127.0.0.1',
Aug 13 09:28:17 XOCE xo-server[31699]:      port: 9001,
Aug 13 09:28:17 XOCE xo-server[31699]:      [Symbol(originalCallSite)]: [ CallSite {} ],
Aug 13 09:28:17 XOCE xo-server[31699]:      [Symbol(mutatedCallSite)]: [ CallSite {} ] } }
Aug 13 09:28:17 XOCE xo-server[31699]: xo-server-cloud: next attempt in 973 ms
Aug 13 09:28:18 XOCE xo-server[31699]: xo-server-cloud: next attempt in 1019 ms
Aug 13 09:28:19 XOCE xo-server[31699]: xo-server-cloud: next attempt in 2067 ms
Aug 13 09:28:21 XOCE xo-server[31699]: xo-server-cloud: next attempt in 3095 ms
Aug 13 09:28:24 XOCE xo-server[31699]: xo-server-cloud: next attempt in 5121 ms
Aug 13 09:28:29 XOCE xo-server[31699]: xo-server-cloud: next attempt in 7906 ms
Aug 13 09:28:37 XOCE xo-server[31699]: xo-server-cloud: next attempt in 13166 ms
Aug 13 09:28:50 XOCE xo-server[31699]: xo-server-cloud: next attempt in 20079 ms
Aug 13 09:29:10 XOCE xo-server[31699]: xo-server-cloud: next attempt in 32386 ms
Aug 13 09:29:43 XOCE xo-server[31699]: xo-server-cloud: next attempt in 55447 ms
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Version 2017.3.23 integrated FUSE 28
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Mounted /dev/loop0 (Read-Only, label "", NTFS 3.1)
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Cmdline options: ro,norecovery
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Mount options: ro,norecovery,allow_other,nonempty,relatime,fsname=/dev/loop0,blkdev,blksize=4096
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Ownership and permissions disabled, configuration type 7
Aug 13 09:29:59 XOCE ntfs-3g[38727]: Unmounting /dev/loop0 ()
Aug 13 09:30:19 XOCE ntfs-3g[38750]: Version 2017.3.23 integrated FUSE 28
Aug 13 09:30:19 XOCE ntfs-3g[38750]: Mounted /dev/loop0 (Read-Only, label "", NTFS 3.1)
Aug 13 09:30:19 XOCE ntfs-3g[38750]: Cmdline options: ro,norecovery
Aug 13 09:30:19 XOCE ntfs-3g[38750]: Mount options: ro,norecovery,allow_other,nonempty,relatime,fsname=/dev/loop0,blkdev,blksize=4096
Aug 13 09:30:19 XOCE ntfs-3g[38750]: Ownership and permissions disable
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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          @julien-f will take a look when he's back (next week). So far I can't reproduce on my end.

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          • A Offline
            apassler
            last edited by

            I also tested a fresh installation on Ubuntu 18.04. I will check if i have the same problem on Debian 10.

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            • A Offline
              apassler
              last edited by

              now i did a frech installation on a fresh debian 10 and got the same results. i installed xo with the following command:
              sudo curl https://raw.githubusercontent.com/Jarli01/xenorchestra_installer/master/xo_install.sh | bash

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                Try to check if you have the issue with XOA on stable and/or latest branch.

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                • J Offline
                  jmm
                  last edited by jmm

                  Hi olivier,
                  I have same problem.
                  What do you mean by stable branch.
                  In xo_install.sh it seems to be the master branch.
                  On https://github.com/vatesfr/xen-orchestra I can't find any stable or latest branch
                  Is there another repository were I can find xen-orchestra sources ?

                  Thanks

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by olivierlambert

                    In XOA, there's two release channel: stable and latest. It's only in XOA. There's no hidden repository, XOA is a choice of specific commits for each parts to offer the best perfs/stability of Xen Orchestra (this work is done by a big QA pass before a new XOA update)

                    edit: also I have no idea where did you find this xo_install.sh, it's likely a 3rd party script, not something from us.

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                    • J Offline
                      jmm
                      last edited by

                      Thanks for the reply
                      Sorry but I need to be sure that we are talking about the same thing.
                      I am talking about building from sources.
                      If I follow the instructions provided here https://xen-orchestra.com/docs/from_the_sources.html
                      I can find : git clone -b master http://github.com/vatesfr/xen-orchestra
                      It seems to mean that we clone master branch
                      Should I replace master with stable or latest ?

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by olivierlambert

                        1. I wasn't talking about the build from the sources, I was asking about XOA behavior, which seems to work in both channels.
                        2. There's no branch other than master for the sources.

                        If you are using XO for production, I would strongly suggest to switch to XOA (to also get remote support and the updater).

                        Otherwise, on the sources, you might rebuild it from a commit that works for you. @julien-f will be back Monday and he'll take a look.

                        J 1 Reply Last reply Reply Quote 0
                        • J Offline
                          jmm @olivierlambert
                          last edited by

                          @olivierlambert thank's

                          borzelB 1 Reply Last reply Reply Quote 0
                          • borzelB Offline
                            borzel XCP-ng Center Team @jmm
                            last edited by

                            @jmm you can also build from a tag to get a consitsent state

                            olivierlambertO 1 Reply Last reply Reply Quote 0
                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO @borzel
                              last edited by

                              @borzel said in Can't restore individual files:

                              @jmm you can also build from a tag to get a consitsent state

                              Not really, we do our QA on various npm packages that can be at different versions (eg a plugin with an older version, on xo-server with a more recent one). Being on master is the best solution, because we use "feature branches" to avoid breaking everything (but bug still could appear indeed)

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                              • J Offline
                                jmm
                                last edited by

                                Hi @julien-f did you find something ?

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  We'll have a release next week based on a more recent commits, so if there is any issues on XO code, our QA will spot it 🙂

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                                  • olivierlambertO Offline
                                    olivierlambert Vates 🪐 Co-Founder CEO
                                    last edited by olivierlambert

                                    So after a discussion with our devs, the change you told us in the commit was already embed in latest release of XOA, and it works.

                                    Also we tested locally, it works even on an Ubuntu 18.04. So we can't reproduce.

                                    Please try to delete/reinstall your XO or try to find a way to reproduce it easily for everyone.

                                    J 1 Reply Last reply Reply Quote 0
                                    • J Offline
                                      jmm @olivierlambert
                                      last edited by

                                      @olivierlambert ok thanks

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                                      • J Offline
                                        jmm
                                        last edited by

                                        Hi @olivierlambert
                                        Same problem with new ubuntu 18.04.3 LTS install.
                                        Trying do do a file restore on a delta backup of a 2019 rds server, syslog shows :
                                        Aug 28 06:14:27 xo2 ntfs-3g[15942]: Version 2017.3.23 integrated FUSE 28
                                        Aug 28 06:14:27 xo2 ntfs-3g[15942]: Mounted /dev/loop2 (Read-Only, label "Données", NTFS 3.1)
                                        Aug 28 06:14:27 xo2 ntfs-3g[15942]: Cmdline options: ro,norecovery
                                        Aug 28 06:14:27 xo2 ntfs-3g[15942]: Mount options: no,norecovery,allow_other,nonempty,relatime,fsname=/dev/loop2,blkdev,blksize=4096
                                        Aug 28 06:14:27 xo2 ntfs-3g[15942]: Ownership and permissions disabled, configuration type 7
                                        Aug 28 06:14:27 xo2 ntfs-3g[15942]: Unmounting /dev/loop2 (Données)

                                        GUI stuck :
                                        7b834597-8abd-4a5f-a7e5-48c284aab573-image.png

                                        Problem is the same with centos 7 vm

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                                        • J Offline
                                          jmm
                                          last edited by

                                          My backup storage is a local vdi attached to orchestra's vm

                                          /dev/mapper/backup-lvol0 on /backups type ext4 (rw,relatime,data=ordered)

                                          1358b9ca-db3e-43aa-8496-9f8c851f0995-image.png

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                                          • olivierlambertO Offline
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            Try on Debian maybe? We can't reproduce here 😞

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