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    Can't restore individual files

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    Xen Orchestra
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    • borzelB
      borzel XCP-ng Center Team @jmm
      last edited by

      @jmm you can also build from a tag to get a consitsent state

      olivierlambertO 1 Reply Last reply Reply Quote 0
      • olivierlambertO
        olivierlambert Vates 🪐 Co-Founder CEO @borzel
        last edited by

        @borzel said in Can't restore individual files:

        @jmm you can also build from a tag to get a consitsent state

        Not really, we do our QA on various npm packages that can be at different versions (eg a plugin with an older version, on xo-server with a more recent one). Being on master is the best solution, because we use "feature branches" to avoid breaking everything (but bug still could appear indeed)

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        • J
          jmm
          last edited by

          Hi @julien-f did you find something ?

          1 Reply Last reply Reply Quote 0
          • olivierlambertO
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            We'll have a release next week based on a more recent commits, so if there is any issues on XO code, our QA will spot it 🙂

            1 Reply Last reply Reply Quote 0
            • olivierlambertO
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by olivierlambert

              So after a discussion with our devs, the change you told us in the commit was already embed in latest release of XOA, and it works.

              Also we tested locally, it works even on an Ubuntu 18.04. So we can't reproduce.

              Please try to delete/reinstall your XO or try to find a way to reproduce it easily for everyone.

              J 1 Reply Last reply Reply Quote 0
              • J
                jmm @olivierlambert
                last edited by

                @olivierlambert ok thanks

                1 Reply Last reply Reply Quote 0
                • J
                  jmm
                  last edited by

                  Hi @olivierlambert
                  Same problem with new ubuntu 18.04.3 LTS install.
                  Trying do do a file restore on a delta backup of a 2019 rds server, syslog shows :
                  Aug 28 06:14:27 xo2 ntfs-3g[15942]: Version 2017.3.23 integrated FUSE 28
                  Aug 28 06:14:27 xo2 ntfs-3g[15942]: Mounted /dev/loop2 (Read-Only, label "Données", NTFS 3.1)
                  Aug 28 06:14:27 xo2 ntfs-3g[15942]: Cmdline options: ro,norecovery
                  Aug 28 06:14:27 xo2 ntfs-3g[15942]: Mount options: no,norecovery,allow_other,nonempty,relatime,fsname=/dev/loop2,blkdev,blksize=4096
                  Aug 28 06:14:27 xo2 ntfs-3g[15942]: Ownership and permissions disabled, configuration type 7
                  Aug 28 06:14:27 xo2 ntfs-3g[15942]: Unmounting /dev/loop2 (Données)

                  GUI stuck :
                  7b834597-8abd-4a5f-a7e5-48c284aab573-image.png

                  Problem is the same with centos 7 vm

                  1 Reply Last reply Reply Quote 0
                  • J
                    jmm
                    last edited by

                    My backup storage is a local vdi attached to orchestra's vm

                    /dev/mapper/backup-lvol0 on /backups type ext4 (rw,relatime,data=ordered)

                    1358b9ca-db3e-43aa-8496-9f8c851f0995-image.png

                    1 Reply Last reply Reply Quote 0
                    • olivierlambertO
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      Try on Debian maybe? We can't reproduce here 😞

                      1 Reply Last reply Reply Quote 0
                      • T
                        Toni
                        last edited by

                        I can reproduce the error.

                        It happens after the following commit:
                        efdfa1f2f7d394078e1b80734b2724150d390d65 (chore: update dependencies on 16 Jul).

                        When you use the commit before it works (5bd61e3fb0378cbfe5bb7ecee3a8c910d411bfdb).

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                        • T
                          Toni
                          last edited by

                          I've tested with a clean install of Debian 9 and Debian 10.
                          5bd61e... and before is working

                          From efdfa1... till today the error can be reproduced.

                          julien-fJ 1 Reply Last reply Reply Quote 0
                          • julien-fJ
                            julien-f Vates 🪐 Co-Founder XO Team @Toni
                            last edited by

                            @Toni I've just upgraded the dependencies again, can you tell me if it fixes the issue?

                            T 2 Replies Last reply Reply Quote 0
                            • T
                              Toni @julien-f
                              last edited by

                              @julien-f I've tested with Debian 10 and 9.9. It doesn´t fix the issue.

                              Backup is mounted:
                              dmesg:
                              [23251.644870] EXT4-fs (loop0): mounted filesystem without journal. Opts: norecovery

                              mount:
                              dev/fuse on /tmp/tmp-6642wNApvzVXia4w type fuse (rw,nosuid,nodev,relatime,user_id=0,group_id=0)
                              fusectl on /sys/fs/fuse/connections type fusectl (rw,relatime)
                              /dev/fuse on /tmp/tmp-664218x1EmTjqp2F type fuse (rw,nosuid,nodev,relatime,user_id=0,group_id=0)

                              But you cannot select files. Only the idle symbols are shown.

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                              • DanpD
                                Danp Vates 🪐 Pro Support Team
                                last edited by

                                Ditto for Ubuntu 19.04

                                1 Reply Last reply Reply Quote 0
                                • T
                                  Toni @julien-f
                                  last edited by

                                  @julien-f It idles since yesterday. Like an endless loop.

                                  1 Reply Last reply Reply Quote 0
                                  • DanpD
                                    Danp Vates 🪐 Pro Support Team
                                    last edited by Danp

                                    Think I've found a temporary workaround. See details at link below --

                                    https://github.com/vatesfr/xen-orchestra/issues/4377#issuecomment-527670821

                                    Edit: This is now fixed. Just checkout the latest source, rebuild, and profit!

                                    john-arvid created this issue in vatesfr/xen-orchestra

                                    closed File restore not possible from older version #4377

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      jmm
                                      last edited by

                                      Issue resolved for me
                                      On a fresh debian install:
                                      as root
                                      apt-get install sudo curl ntfs-3g
                                      edit sudoers to add your user

                                      as <your user>
                                      sudo bash
                                      <password>
                                      sudo curl https://raw.githubusercontent.com/Jarli01/xenorchestra_installer/master/xo_install.sh | bash
                                      <password>

                                      1 Reply Last reply Reply Quote 0
                                      • olivierlambertO
                                        olivierlambert Vates 🪐 Co-Founder CEO
                                        last edited by

                                        Issue solved because we changed something on master 😉

                                        @jmm this project is only possible because of companies paying support for it, keep that in mind 😉

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          jmm @olivierlambert
                                          last edited by

                                          @olivierlambert
                                          Hi, for sure...
                                          I'm currently changing my xenserver backup solution.
                                          I'm testing xcp/xoa and other software
                                          But for "small" customers with less than 8 sockets, 550$ a month is too expensive if I only want to use xoa as a backup solution.
                                          Do you think there will be a per socket pricing in a near future ?
                                          Thanks

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                                          • olivierlambertO
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by olivierlambert

                                            If you switch to XCP-ng, we could bundle an offer with XCP-ng+XOA to help reducing your costs. Feel free to contact us 🙂

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