Issue creating Ubuntu 18.04 desktop VM

tinjaw

@Danp No. I assumed the template would "just work". What should I try?

Danp

Well, it should work, but since it didn't I thought that you may want to try switching the settings. Look under the VM's Advanced tab in XO for the Boot firmware dropdown.

tony

Which version are you actually using? On Ubuntu's website, the latest version is 20.04.1 LTS, version 10.04 is really old. May be try the same version as the template? Or try "Other install media".

tinjaw

I understand that 20 is out. But even numbers are LTS. LTS is their long term service issue that is updated for many years. I am following a tutorial and it is more important to match the tutorial's environment then be on the latest distro.

olivierlambert

What template are you using?

tinjaw

@olivierlambert
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olivierlambert

So you are installing Ubuntu 10.04 with an Ubuntu 18.04 template, right? Have you tried another template or "Other Install media"?

tinjaw

@olivierlambert Trying that now. I'll report back.

olivierlambert

Also I'm not sure 10.04 is even maintained anymore by Canonical. It's not even in the list of "current": https://wiki.ubuntu.com/Releases

So IMHO, you really should upgrade ASAP to avoid any big security issues. If you can't, probably another template will work.

tinjaw

Crap. Typo. I am installing 18.04. So sorry about that. Didn't realize I typo in OP

tinjaw

@olivierlambert
Same thing.
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olivierlambert

Can you try in UEFI? It works for me in this mode.

stormi

I think I've already seen this issue and that it was an ubuntu bug. See https://support.citrix.com/article/CTX265663

tinjaw

@stormi said in Issue creating Ubuntu 18.04 desktop VM:

I think I've already seen this issue and that it was an ubuntu bug. See https://support.citrix.com/article/CTX265663

That looks very promising. Starting from scratch and taking this new info into account. I'll report back.

tinjaw

@stormi

The directions say... "If you switch the console to shell mode and log in, the console shows errors in 'org.gnome.Shell.desktop'".

I don't know how t do that. I am only aware of the "default" shell. How do I switch to shell mode?

Best,
Chaim

olivierlambert

This is exactly the issue I spotted myself when doing the test in the lab. You can type "Esc" while the purple load screen (do it quickly), you'll be able to edit Grub menu.

Edit the entry, and add vga=normal fb=false. Then boot. It should work, and then follow the link @stormi posted to save the setting once for all.

Note that it works in UEFI mode without doing the workaround.

olivierlambert

Documentation updated: https://xcp-ng.org/docs/troubleshooting.html#ubuntu-18-04-boot-issue

tinjaw

First of all, thanks for all the help. xcp-ng has always helped me out.

I switched the template to use UEFI and it seems to be hanging (or I don't have enough patience).

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olivierlambert

In your case, it seems it doesn't change the issue (do you have disable VGA at the same time using UEFI?).

Here is my advanced settings where it works without any VM modification:

tinjaw

@olivierlambert I had VGA on. (Which must be the default.) Turned it off and advancing much farther now. Thank you.