File Restore Not working, little red triangle

Rocky

Hi I'm not able to get file restores to work. After I select the partition I get the little red triangle with a bank in the middle, and the following error.

2020-09-29T19:02:09.714Z xo:api WARN rockys | backupNg.listFiles(...) [404ms] =!> Error: 
Command failed with exit code 32: mount --options=loop,ro,offset=608174080 --
source=/tmp/tmp-22170-AFv18s1x7FZK/vhdi5 --target=/tmp/tmp-22170-xZU9pt9UQRPO
mount: /tmp/tmp-22170-xZU9pt9UQRPO: unknown filesystem type 'ntfs'.

Can someone point me in the right direction to get this working?

Rocky

This is the the sources and amusing I did it correctly all updated to the latest from master as of yesterday. About shows xo-server 5.66.2 and xo-web 5.70.0. vhdimount 20181227

file restore not working pic1.jpg

olivierlambert

Hi,

Are you using XOA or XO from the sources? If the latter, please try with XOA and report.

Rocky

this is XO from the sources. I'll test with XOA and let you know

Danp

@Rocky said in File Restore Not working, little red triangle:

XO from the sources

What version for both xo-server and xo-web? If you haven't updated recently, then that would be one of the first things I would try to resolve the issue

Rocky

@Danp This is the the sources and amusing I did it correctly all updated to the latest from master as of yesterday. About shows xo-server 5.66.2 and xo-web 5.70.0. vhdimount 20181227

Rocky

@Danp yea, I updated yesterday, to make sure I had more recent.

Danp

@Rocky Ok... just checking. Not sure on the vhdimount version and I'm not able to check my working setup ATM.

I know this issue has been discussed previously. Did you try searching the forum for any applicable discussions?

Rocky

@Danp I did try searching I saw where there was slightly different issue with processing indicator spinning that was fixed in a commit a year ago or so.

Danp

@Rocky Try checking over in the old XO forum

Rocky

@olivierlambert tried to test this on XOA. But i'm not able to get the registration to work to activate the trial of "Premium Edition"

9/29/2020, 1:49:36 PM: unknown error from the peer

Rocky

@Danp I wasn't seeing how to register on the old one to enable search

Danp

@Rocky Registration is disabled, but I fixed it so that you can search as a guest

Rocky

@Danp thanks, i'll get reading ...

Rocky

@Rocky going to deploy XOA again .. I think the first time I got an error on one screen and then a smaller screen popped up idk .. i mean it worked for the most part the first time just couldn't register... but I'm trying again as I would love to test this is XOA.

Rocky

@Rocky I deployed again, and still no luck at registering the XOA for the backup feature trial.

9/29/2020, 2:56:34 PM: unknown error from the peer

Rocky

@olivierlambert XOA registration worked for me now, idk why it didn't before

Rocky

@olivierlambert I can now confirm that this works fine from XOA but not for me when with XO from the sources. Any ideas about what could be wrong with my environment?

Danp

@Rocky said in File Restore Not working, little red triangle:

unknown filesystem type 'ntfs'

What process did you use to build your VM? Did you install the nfs-common library?

Rocky

@Danp I have a VM with Debian and I used the Jarli01 install script. how do I check for the nfs-common library? NFS is working, the backup repository is connected via NFS to XO.