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    Delta backup fails on SMB remote

    Scheduled Pinned Locked Moved Unsolved Xen Orchestra
    25 Posts 6 Posters 5.2k Views 3 Watching
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    • J Offline
      johnarvid
      last edited by

      Did another test now with the latest master.

      Now I got another error message: EINVAL: invalid argument, open '/run/xo-server/mounts/93d6810c-711c-4c13-b5ba-9009f3d75933/xo-vm-backups/f8d7e336-57ac-5d98-7825-98c722ef927c/vdis/7e734662-59e8-45cd-a5e0-3abedeecf0dc/621d81e1-0ea2-4155-a7d4-0966b607fb60/20210409T130439Z.vhd'

      Log file: 2021-04-09T13_04_30.972Z - backup NG.txt

      FYI: While I did this test I also ran a normal backup from another xen-orchestra instance. The VM that I ran a delta backup on was not currently worked with by the normal backup.

      D 1 Reply Last reply Reply Quote 0
      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Are you sure you can access the VHD file reported by the error?

        1 Reply Last reply Reply Quote 0
        • J Offline
          johnarvid
          last edited by

          I will try to import it and check.
          But does it matter? Normal backup works, delta backup does not.

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          • J Offline
            johnarvid
            last edited by

            But yes, the VDI that was mentioned in the error is working as expected.
            Let me know if there is anything else I should try.

            1 Reply Last reply Reply Quote 0
            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by olivierlambert

              From XO, what's the result of:

              ls -lah '/run/xo-server/mounts/93d6810c-711c-4c13-b5ba-9009f3d75933/xo-vm-backups/f8d7e336-57ac-5d98-7825-98c722ef927c/vdis/7e734662-59e8-45cd-a5e0-3abedeecf0dc/621d81e1-0ea2-4155-a7d4-0966b607fb60/20210409T130439Z.vhd`
              
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              • J Offline
                johnarvid
                last edited by

                @olivierlambert Do you mean from xcp-ng?
                ls: cannot access .... No such file or directory
                There is no xo-server folder in /run/

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Does it ring any bell @julien-f ?

                  julien-fJ 1 Reply Last reply Reply Quote 0
                  • julien-fJ Offline
                    julien-f Vates 🪐 Co-Founder XO Team @olivierlambert
                    last edited by

                    Maybe your remote is not mounted, you can try to disable/enable the remote.

                    J 1 Reply Last reply Reply Quote 0
                    • J Offline
                      johnarvid @julien-f
                      last edited by

                      @julien-f Do you mean that the remote is not mounted when a normal backup completes successfully but a Delta backup fails?
                      How can I go forward?

                      julien-fJ 1 Reply Last reply Reply Quote 0
                      • julien-fJ Offline
                        julien-f Vates 🪐 Co-Founder XO Team @johnarvid
                        last edited by

                        @johnarvid I was answering the ls problem, not the initial message of the thread 🙂

                        Backup issues should be self correcting, does the next run not fix the situation for you?

                        If not, you can take a look at the integrity of your backup files: https://xcp-ng.org/forum/topic/2994/check-backup-integrity/5

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                        • J Offline
                          johnarvid @julien-f
                          last edited by

                          @julien-f Ok, understand:)
                          I missunderstood @olivierlambert "From XO" description. I ran that command from the xcp-ng server, and not from the XO server.

                          I ran it now and the ls command is successfull.

                          A next run does not fix the situasion.

                          vhd-cli check returns OK.
                          Do you want me to run the xo-backups clean-vms also?

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                          • D Offline
                            DeOccultist @johnarvid
                            last edited by

                            @johnarvid That error looks like the error that I've been getting... https://xcp-ng.org/forum/topic/4353/delta-backup-failed-invalid-argument

                            I've switched back to full backups for now.
                            I'm still investigating and troubleshooting though so no solutions yet...

                            J 1 Reply Last reply Reply Quote 1
                            • J Offline
                              johnarvid @DeOccultist
                              last edited by

                              @deoccultist Thanks for the reply.
                              I have tried all the steps that @julien-f suggested to you in the last post in your topic.
                              Guess I have to wait until they have something new I should try.

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                              • J Offline
                                johnarvid
                                last edited by

                                I have tested with a clean install of xcp-ng with the latest patches. (Just to make sure it was nothing there causing a problem)
                                But the issue is still there.

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                                • J Offline
                                  johnarvid
                                  last edited by

                                  I can add information that using a share on windows 10 as remote causes this error.
                                  But using samba on linux with this config is ok:

                                  [global]
                                    workgroup = BERG
                                    server string = ember
                                    security = user
                                    guest ok = no
                                    map to guest = Bad Password
                                    log file = /var/log/samba/%m.log
                                    max log size = 50
                                    printcap name = /dev/null
                                    load printers = no
                                    min protocol = SMB2
                                    ntlm auth = yes
                                  
                                  [localNetwork]
                                    comment = Local Network Storage
                                    path = /mnt/storage/localNetwork
                                    browsable = yes
                                    read only = no
                                    guest ok = no
                                    valid users = local,john-arvid
                                    force group = samba
                                    force user = local
                                  
                                  
                                  1 Reply Last reply Reply Quote 1
                                  • olivierlambertO Offline
                                    olivierlambert Vates 🪐 Co-Founder CEO
                                    last edited by

                                    So could it be permission related on Windows share? 🤔

                                    D 1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      DeOccultist @olivierlambert
                                      last edited by

                                      @olivierlambert I don't think it's a permission error since the same Windows Server 2019 SMB share works fine with full back ups.

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                                      • olivierlambertO Offline
                                        olivierlambert Vates 🪐 Co-Founder CEO
                                        last edited by

                                        That's because delta is using temporary files named with a dot first. Maybe something causing a problem on your share?

                                        V 1 Reply Last reply Reply Quote 0
                                        • V Offline
                                          vbits @olivierlambert
                                          last edited by

                                          @olivierlambert Hi, sorry for writing here but I didn't want to open a topic just out of curiosity/doubt.
                                          I have been reading the backup documentation in XOA and it says that they don't advise backups with SMB if the VMs are bigger than 50GB. Why?
                                          I have configured 2 different backups and I noticed that with SMB is much faster than with NFS... how is it possible? but in the end as you say that it is not recommended I have left the NFS.

                                          0c3665fa-1cf9-412b-892b-dd26139aeee3-image.png

                                          DarkbeldinD 1 Reply Last reply Reply Quote 1
                                          • DarkbeldinD Offline
                                            Darkbeldin Vates 🪐 Pro Support Team @vbits
                                            last edited by Darkbeldin

                                            @vbits Hi,
                                            Mostly because NFS offer better speed than SMB with small and medium files, but depending on the storage type SMB can be necessary, for your test result difficult to say it's a full backup personally I have this kind of speed with NFS:
                                            ba99ac6c-4cb7-4741-851b-f26933e010b6-image.png
                                            What's the appliance behind your remote?

                                            V 1 Reply Last reply Reply Quote 0
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