Ghost Backup job keeps failing

[florent]

@nuentes can you go to the xo-server directory and launch the command
./db-cli.mjs ls job and ./db-cli.mjs ls schedule then paste me the results ?

[nuentes]

@florent I've pulled up the console for xcp-ng, but I can't figure out how to change paths. The cd and ls commands don't work at all, and I'm struggling to find this in the documentation.

[olivierlambert]

This is a command to run inside your Xen Orchestra

[nuentes]

@olivierlambert @florent Whoops. Yes, ok. In the CLI for my docker container. It seems I didn't need to be in the xo-server folder, I needed to be in the dist subfolder. But here are my results

root@54727a77cd7a:/etc/xen-orchestra/packages/xo-server/dist# ./db-cli.mjs ls job
5 record(s) found
{ id: '886244d4-6ec3-4d76-90b1-aafb7ce2eaef', mode: 'full' }
{
  id: '570366d3-558f-4e0c-85ca-cc0a608d4633',
  mode: 'full',
  name: 'NAS Daily',
  remotes: '{"id":{"__or":[]}}',
  settings: '{"8500fa4c-88e8-4c5d-85f2-3b4c67575537":{"snapshotRetention":3}}',
  srs: '{"id":{"__or":[]}}',
  type: 'backup',
  userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
  vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}'
}
{
  id: '9dfab633-9435-4ea0-9564-b0f73749e118',
  mode: 'full',
  name: 'NAS 6 Hour',
  remotes: '{"id":{"__or":[]}}',
  settings: '{"d737f6d8-734c-4c7e-aac7-09fe8e59e795":{"snapshotRetention":3}}',
  srs: '{"id":{"__or":[]}}',
  type: 'backup',
  userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
  vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}'
}
{
  id: 'f3ada8d2-6979-4a16-90d5-ed8fc17cbe8f',
  mode: 'full',
  name: 'Disaster Recovery',
  remotes: '{"id":{"__or":[]}}',
  settings: '{"e3129421-1ea1-4dc4-8854-b629c62b5ae1":{"copyRetention":3}}',
  srs: '{"id":"b4f0994f-914a-564e-0778-6d747907ff9a"}',
  type: 'backup',
  userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
  vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}'
}
{
  id: 'd9faea90-4cd5-47ef-ab92-646ac62f9b3c',
  mode: 'full',
  name: 'NAS Weekly',
  remotes: '{"id":{"__or":[]}}',
  settings: '{"b1957ab0-fd8d-4c83-ab93-27173abc4290":{"snapshotRetention":4}}',
  srs: '{"id":{"__or":[]}}',
  type: 'backup',
  userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
  vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}'
}
root@54727a77cd7a:/etc/xen-orchestra/packages/xo-server/dist# ./db-cli.mjs ls schedule
{
  cron: '5 5 * * 1',
  enabled: 'true',
  id: 'b1957ab0-fd8d-4c83-ab93-27173abc4290',
  jobId: 'd9faea90-4cd5-47ef-ab92-646ac62f9b3c',
  name: 'Weekly',
  timezone: 'America/New_York'
}
{
  cron: '0 5 * * 0,3,5',
  enabled: 'true',
  id: '9ae19958-f28c-4e0b-aae4-a45836428d77',
  jobId: '886244d4-6ec3-4d76-90b1-aafb7ce2eaef',
  name: '',
  timezone: 'America/New_York'
}
{
  cron: '0 0 * * 4',
  enabled: 'true',
  id: 'e3129421-1ea1-4dc4-8854-b629c62b5ae1',
  jobId: 'f3ada8d2-6979-4a16-90d5-ed8fc17cbe8f',
  name: '',
  timezone: 'America/New_York'
}
{
  cron: '5 11,17,23 * * *',
  enabled: 'true',
  id: 'd737f6d8-734c-4c7e-aac7-09fe8e59e795',
  jobId: '9dfab633-9435-4ea0-9564-b0f73749e118',
  name: '6 Hours',
  timezone: 'America/New_York'
}
{
  cron: '5 5 * * 0,2,3,4,5,6',
  enabled: 'true',
  id: '8500fa4c-88e8-4c5d-85f2-3b4c67575537',
  jobId: '570366d3-558f-4e0c-85ca-cc0a608d4633',
  name: 'Daily',
  timezone: 'America/New_York'
}

[florent]

@nuentes the job { id: '886244d4-6ec3-4d76-90b1-aafb7ce2eaef', mode: 'full' } seems broken

can you open the url http://YOURDOMAIN/#/backup/886244d4-6ec3-4d76-90b1-aafb7ce2eaef/edit and save it ?

[nuentes]

@florent said in Ghost Backup job keeps failing:

/#/backup/886244d4-6ec3-4d76-90b1-aafb7ce2eaef/edit

I'm heading on vacation, so you can think on it for another week!

[nuentes]

@florent I'm back from my vacation. Any update on this? Much appreciated.

[nuentes]

@florent any update? This job is still appearing regularly, and I'd love to get it purged.

[florent]

@nuentes in your xo-serve/dist folder, can you try

./db-cli.mjs repl
job.get('886244d4-6ec3-4d76-90b1-aafb7ce2eaef')
job.remove('886244d4-6ec3-4d76-90b1-aafb7ce2eaef`')

job.get() #here the problematic job shoulw not appears

then restart xo-server

Also, can you check if there is any linked schedule
./db-cli.mjs ls schedule

[nuentes]

@florent thanks for getting back to me! Unfortunately, I bring only bad news.

root@54727a77cd7a:/etc/xen-orchestra/packages/xo-server/dist# ./db-cli.mjs repl
> job.get('886244d4-6ec3-4d76-90b1-aafb7ce2eaef')
[
  [Object: null prototype] {
    mode: 'full',
    id: '886244d4-6ec3-4d76-90b1-aafb7ce2eaef'
  }
]
> job.remove('886244d4-6ec3-4d76-90b1-aafb7ce2eaef`')
true
> job.get()
[
  [Object: null prototype] {
    name: 'NAS 6 Hour',
    srs: '{"id":{"__or":[]}}',
    vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}',
    type: 'backup',
    userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
    remotes: '{"id":{"__or":[]}}',
    settings: '{"d737f6d8-734c-4c7e-aac7-09fe8e59e795":{"snapshotRetention":3}}',
    mode: 'full',
    id: '9dfab633-9435-4ea0-9564-b0f73749e118'
  },
  [Object: null prototype] {
    name: 'NAS Weekly',
    mode: 'full',
    settings: '{"b1957ab0-fd8d-4c83-ab93-27173abc4290":{"snapshotRetention":4}}',
    vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}',
    userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
    type: 'backup',
    remotes: '{"id":{"__or":[]}}',
    srs: '{"id":{"__or":[]}}',
    id: 'd9faea90-4cd5-47ef-ab92-646ac62f9b3c'
  },
  [Object: null prototype] {
    mode: 'full',
    id: '886244d4-6ec3-4d76-90b1-aafb7ce2eaef'
  },
  [Object: null prototype] {
    name: 'NAS Daily',
    mode: 'full',
    settings: '{"8500fa4c-88e8-4c5d-85f2-3b4c67575537":{"snapshotRetention":3}}',
    vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}',
    userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
    type: 'backup',
    remotes: '{"id":{"__or":[]}}',
    srs: '{"id":{"__or":[]}}',
    id: '570366d3-558f-4e0c-85ca-cc0a608d4633'
  },
  [Object: null prototype] {
    userId: '2c7dcd77-8e98-43b4-8311-ebe81b2bb3c0',
    type: 'backup',
    vms: '{"id":"b4b08d92-bb02-c02e-bbd7-fd5ed2575dd5"}',
    name: 'Disaster Recovery',
    mode: 'full',
    settings: '{"e3129421-1ea1-4dc4-8854-b629c62b5ae1":{"copyRetention":3}}',
    srs: '{"id":"b4f0994f-914a-564e-0778-6d747907ff9a"}',
    remotes: '{"id":{"__or":[]}}',
    id: 'f3ada8d2-6979-4a16-90d5-ed8fc17cbe8f'
  }
]

You can see the job still exists. I restarted xo-server after this point, and still see the job when I run

./db-cli.mjs ls job

[nuentes]

@florent any other ideas in order to resolve this?