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    File restore not finding any option

    Scheduled Pinned Locked Moved Xen Orchestra
    backupfile levelrestore
    18 Posts 4 Posters 1.6k Views 4 Watching
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      This message only means you don't have enough space to restore your backup on the target storage repository. Please select a SR with more free space.

      D 1 Reply Last reply Reply Quote 0
      • D Offline
        damjank @olivierlambert
        last edited by

        @olivierlambert but as you can see, target SR has several hundred GB free, I also tried to restore on completely different host that has several terabytes free and I get same response..

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          What's the size of the virtual disk for this VM?

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            damjank @olivierlambert
            last edited by

            @olivierlambert 30GB

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Are you sure it's the disk size and not the space used in the VM? That's very different in thick SR.

              For the first screenshot, it's pretty clear that's the issue. For the second one, it's a different problem. Are you using XO from the sources or XOA?

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              • D Offline
                damjank @olivierlambert
                last edited by

                @olivierlambert all my VMs have same disk size, inside VM I attach iSCSI drive - that drive is big but it is not part of the backup.
                I use XO from sources. Both screenshots are from same backup job, just different sections - one from tick on the fail icon inside backup page and second is inside settings -> logs

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  On which commit are you?

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                  • D Offline
                    damjank @olivierlambert
                    last edited by

                    @olivierlambert I am on 53e0f (https://github.com/vatesfr/xen-orchestra/commit/53e0f17c55c2f023d1f852411ecaa703ba9a3927)

                    0 fbeauchamp committed to vatesfr/xen-orchestra
                    feat(xo-server): import multiple from ESXi (#6708)
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                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      Please first get on latest commit and rebuild 🙂 That's the first step before reporting a problem, as explained in our official doc

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                      • D Offline
                        damjank @olivierlambert
                        last edited by

                        @olivierlambert roger! I am upgrading now an testing

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                        • D Offline
                          damjank @damjank
                          last edited by

                          @damjank said in File restore not finding any option:

                          @olivierlambert roger! I am upgrading now an testing

                          SO I have upgraded to latest version of open source version of XO. I am currently at:

                          • xo-server 5.111.1

                          • xo-web 5.114.0

                          • build afadc - https://github.com/vatesfr/xen-orchestra/commit/afadc8f95adf741611d1f298dfe77cbf1f895231

                          • also latest version of backup proxy

                          I try the restore, same result, here is the complete log (from settings -> logs):

                          backupNg.importVmBackup
                          {
                            "id": "70cc277b-7a40-4be1-b3bb-af6694d7fd77//xo-vm-backups/b7f3f3b4-bbd6-c2eb-06f2-31917ac7a1a0/20230129T030711Z.json",
                            "settings": {
                              "mapVdisSrs": {},
                              "newMacAddresses": false
                            },
                            "sr": "11e5da06-7f76-2a74-3040-e66887d22844"
                          }
                          {
                            "message": "Cannot read properties of undefined (reading 'id')",
                            "name": "TypeError",
                            "stack": "TypeError: Cannot read properties of undefined (reading 'id')
                              at BackupNg.importVmBackupNg (file:///opt/xo/xo-builds/xen-orchestra-202304111128/packages/xo-server/src/xo-mixins/backups-ng/index.mjs:531:21)
                              at Api.#callApiMethod (file:///opt/xo/xo-builds/xen-orchestra-202304111128/packages/xo-server/src/xo-mixins/api.mjs:401:20)"
                          }
                          
                          0 julien-f committed to vatesfr/xen-orchestra
                          fix(read-chunk): better not enough data error message
                          florentF 1 Reply Last reply Reply Quote 0
                          • florentF Offline
                            florent Vates 🪐 XO Team @damjank
                            last edited by

                            @damjank

                            Fist : to help you get your file as fast as possible:
                            since ths is a full vm backup, tha data are stored in a .xva file in <your remote>/xo-vm-backups/<uuid of the vm>/<date of the backup>.xva datetime of the backup can be a little different, depending on your timezone

                            this file should be importable through the import VM feature of XO

                            then , to understand the root cause: are you restoring through the proxy ?
                            Is there anything related in the xo logs ?

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                            • splastunovS Offline
                              splastunov
                              last edited by

                              If nothing will help and you can't import xva with import VM, I have solution.

                              1. Deploy new VM with disk x4 times greater than backup file. OS Ubuntu 16.04 or later.
                              2. Copy backup. Take attention. You need always copy backup. Do not move it.
                              3. Install xva-img https://github.com/eriklax/xva-img
                              add-apt-repository ppa:ubuntu-toolchain-r/test && apt-get update && apt-get install -y gcc-7
                              cd to xva-img dir and run next command
                              cmake ./
                              make install
                              
                              1. Extract xva file
                              tar -xf my-virtual-machine.xva -C my-virtual-machine
                              chmod -R 755 my-virtual-machine
                              
                              1. In folder my-virtual-machine you will find some directory like Ref :1, but maybe with another number. Remember this number.
                              2. Create raw disk from extracted. Replace 1 with number from previous step.
                              xva-img -p disk-export my-virtual-machine/Ref\:1/ disk.raw
                              
                              1. Install qemu-utils
                              apt install qemu-utils
                              
                              1. Convert raw to vhd
                              qemu-img convert -f raw -O vpc disk.raw [vhd-name-you-like].vhd
                              
                              1. Copy vhd to some SR. I'm using local SRs, so in my case path is /var/run/sr-mount/[sr-uuid]
                              2. Go to the host, cd to SR folder, get VHD uuid, rename VHD
                              cd /var/run/sr-mount/[sr-uuid]
                              vhd-util read -p -n [vhd-name-you-like_from-step-8].vhd
                              mv [vhd-name-you-like_from-step-8].vhd [uuid].vhd
                              
                              1. Rescan SR
                              2. Attach VHD to existing VM or deploy new one
                              3. Get you files
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                              • D Offline
                                damjank @splastunov
                                last edited by

                                @splastunov said in File restore not finding any option:

                                If nothing will help and you can't import xva with import VM, I have solution.

                                1. Deploy new VM with disk x4 times greater than backup file. OS Ubuntu 16.04 or later.
                                2. Copy backup. Take attention. You need always copy backup. Do not move it.
                                3. Install xva-img https://github.com/eriklax/xva-img
                                add-apt-repository ppa:ubuntu-toolchain-r/test && apt-get update && apt-get install -y gcc-7
                                cd to xva-img dir and run next command
                                cmake ./
                                make install
                                
                                1. Extract xva file
                                tar -xf my-virtual-machine.xva -C my-virtual-machine
                                chmod -R 755 my-virtual-machine
                                
                                1. In folder my-virtual-machine you will find some directory like Ref :1, but maybe with another number. Remember this number.
                                2. Create raw disk from extracted. Replace 1 with number from previous step.
                                xva-img -p disk-export my-virtual-machine/Ref\:1/ disk.raw
                                
                                1. Install qemu-utils
                                apt install qemu-utils
                                
                                1. Convert raw to vhd
                                qemu-img convert -f raw -O vpc disk.raw [vhd-name-you-like].vhd
                                
                                1. Copy vhd to some SR. I'm using local SRs, so in my case path is /var/run/sr-mount/[sr-uuid]
                                2. Go to the host, cd to SR folder, get VHD uuid, rename VHD
                                cd /var/run/sr-mount/[sr-uuid]
                                vhd-util read -p -n [vhd-name-you-like_from-step-8].vhd
                                mv [vhd-name-you-like_from-step-8].vhd [uuid].vhd
                                
                                1. Rescan SR
                                2. Attach VHD to existing VM or deploy new one
                                3. Get you files

                                wow. I am getting on with this in parallel. Thank you again! Results for both suggestions and requests are coming!

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