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    CBT: the thread to centralize your feedback

    Scheduled Pinned Locked Moved Backup
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Is this VM also using NBD-enabled network? In our prod, I also have this issue each 2 backups for one specific VM not hosted in the same pool than the rest, without any NBD configured network.

      R 2 Replies Last reply Reply Quote 0
      • R Offline
        rtjdamen @olivierlambert
        last edited by

        @olivierlambert yes both NBD, we have them in the same pool and NBD network is enabled.

        1 Reply Last reply Reply Quote 0
        • R Offline
          rtjdamen @olivierlambert
          last edited by rtjdamen

          @olivierlambert, we haven't encountered this error very often, but it seems to occur mainly when the backup load is higher. With it being Windows Update week, some jobs are taking longer than usual, leading to overlaps. The issues seem to arise particularly during these overlaps. I've opened a GitHub issue for this problem as well as for the VDI in-use issue. Hopefully, Florent will have time today to look into it more deeply.

          R 1 Reply Last reply Reply Quote 0
          • robytR Offline
            robyt @rtjdamen
            last edited by

            @rtjdamen said in CBT: the thread to centralize your feedback:

            We have this error "stream has ended with not enough data (actual: 446, expected: 512)" on multiple vms in the last few days anyone seeing this issue?

            the same for me.
            Backup too long (delta for 18 hours, before nbd+cbt less than hour.. is a full, not delta) and at the end many many errors

            {
              "data": {
                "mode": "delta",
                "reportWhen": "failure"
              },
              "id": "1720616400003",
              "jobId": "30159f11-3b54-48d1-ab8b-d32858991349",
              "jobName": "Delta FtPA",
              "message": "backup",
              "scheduleId": "b94e6227-c7b8-4a39-9bf1-b881422971df",
              "start": 1720616400003,
              "status": "failure",
              "infos": [
                {
                  "data": {
                    "vms": [
                      "be0a9812-fd14-be75-e2fa-40c31ce8875c"
                    ]
                  },
                  "message": "vms"
                }
              ],
              "tasks": [
                {
                  "data": {
                    "type": "VM",
                    "id": "be0a9812-fd14-be75-e2fa-40c31ce8875c",
                    "name_label": "FtPA"
                  },
                  "id": "1720616402582",
                  "message": "backup VM",
                  "start": 1720616402582,
                  "status": "failure",
                  "tasks": [
                    {
                      "id": "1720616402661",
                      "message": "clean-vm",
                      "start": 1720616402661,
                      "status": "success",
                      "warnings": [
                        {
                          "data": {
                            "path": "/xo-vm-backups/be0a9812-fd14-be75-e2fa-40c31ce8875c/20240703T070203Z.json",
                            "actual": 356950134784,
                            "expected": 356950138368
                          },
                          "message": "cleanVm: incorrect backup size in metadata"
                        }
                      ],
                      "end": 1720616408054,
                      "result": {
                        "merge": false
                      }
                    },
                    {
                      "id": "1720616410224",
                      "message": "snapshot",
                      "start": 1720616410224,
                      "status": "failure",
                      "end": 1720616668284,
                      "result": {
                        "code": "HANDLE_INVALID",
                        "params": [
                          "VBD",
                          "OpaqueRef:27874b37-4e3b-4d33-9a68-0d3dbaae7664"
                        ],
                        "task": {
                          "uuid": "1823000a-df0a-970e-db2b-c12be53943fc",
                          "name_label": "Async.VM.snapshot",
                          "name_description": "",
                          "allowed_operations": [],
                          "current_operations": {},
                          "created": "20240710T13:00:29Z",
                          "finished": "20240710T13:04:28Z",
                          "status": "failure",
                          "resident_on": "OpaqueRef:4706cbe1-12ab-45d9-9001-cbe6ec1270ce",
                          "progress": 1,
                          "type": "<none/>",
                          "result": "",
                          "error_info": [
                            "HANDLE_INVALID",
                            "VBD",
                            "OpaqueRef:27874b37-4e3b-4d33-9a68-0d3dbaae7664"
                          ],
                          "other_config": {},
                          "subtask_of": "OpaqueRef:NULL",
                          "subtasks": [],
                          "backtrace": "(((process xapi)(filename ocaml/xapi-client/client.ml)(line 7))((process xapi)(filename ocaml/xapi-client/client.ml)(line 19))((process xapi)(filename ocaml/xapi-client/client.ml)(line 6016))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 24))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 35))((process xapi)(filename ocaml/xapi/message_forwarding.ml)(line 134))((process xapi)(filename lib/xapi-stdext-pervasives/pervasiveext.ml)(line 24))((process xapi)(filename ocaml/xapi/rbac.ml)(line 205))((process xapi)(filename ocaml/xapi/server_helpers.ml)(line 95)))"
                        },
                        "message": "HANDLE_INVALID(VBD, OpaqueRef:27874b37-4e3b-4d33-9a68-0d3dbaae7664)",
                        "name": "XapiError",
                        "stack": "XapiError: HANDLE_INVALID(VBD, OpaqueRef:27874b37-4e3b-4d33-9a68-0d3dbaae7664)\n    at XapiError.wrap (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/_XapiError.mjs:16:12)\n    at default (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/_getTaskResult.mjs:13:29)\n    at Xapi._addRecordToCache (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1033:24)\n    at file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1067:14\n    at Array.forEach (<anonymous>)\n    at Xapi._processEvents (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1057:12)\n    at Xapi._watchEvents (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/index.mjs:1230:14)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)"
                      }
                    },
                    {
                      "id": "1720616668336",
                      "message": "clean-vm",
                      "start": 1720616668336,
                      "status": "success",
                      "end": 1720616674074,
                      "result": {
                        "merge": false
                      }
                    },
                    {
                      "id": "1720616674189",
                      "message": "clean-vm",
                      "start": 1720616674189,
                      "status": "success",
                      "end": 1720616679904,
                      "result": {
                        "merge": false
                      }
                    },
                    {
                      "id": "1720616681937",
                      "message": "snapshot",
                      "start": 1720616681937,
                      "status": "success",
                      "end": 1720616891256,
                      "result": "4f5c9b99-d96e-4e1f-5f2e-0b9e7fa28952"
                    },
                    {
                      "data": {
                        "id": "601f8729-7602-4d6f-a018-d4cc525ca371",
                        "isFull": false,
                        "type": "remote"
                      },
                      "id": "1720616891257",
                      "message": "export",
                      "start": 1720616891257,
                      "status": "success",
                      "tasks": [
                        {
                          "id": "1720617038363",
                          "message": "clean-vm",
                          "start": 1720617038363,
                          "status": "success",
                          "end": 1720617044510,
                          "result": {
                            "merge": true
                          }
                        }
                      ],
                      "end": 1720617044698
                    },
                    {
                      "id": "1720617044736",
                      "message": "clean-vm",
                      "start": 1720617044736,
                      "status": "failure",
                      "tasks": [
                        {
                          "id": "1720617048047",
                          "message": "merge",
                          "start": 1720617048047,
                          "status": "failure",
                          "end": 1720617656522,
                          "result": {
                            "errno": -2,
                            "code": "ENOENT",
                            "syscall": "open",
                            "path": "/run/xo-server/mounts/601f8729-7602-4d6f-a018-d4cc525ca371/xo-vm-backups/be0a9812-fd14-be75-e2fa-40c31ce8875c/vdis/30159f11-3b54-48d1-ab8b-d32858991349/1f3803c8-0335-4470-8c26-297f98af442c/20240703T070203Z.vhd",
                            "message": "ENOENT: no such file or directory, open '/run/xo-server/mounts/601f8729-7602-4d6f-a018-d4cc525ca371/xo-vm-backups/be0a9812-fd14-be75-e2fa-40c31ce8875c/vdis/30159f11-3b54-48d1-ab8b-d32858991349/1f3803c8-0335-4470-8c26-297f98af442c/20240703T070203Z.vhd'",
                            "name": "Error",
                            "stack": "Error: ENOENT: no such file or directory, open '/run/xo-server/mounts/601f8729-7602-4d6f-a018-d4cc525ca371/xo-vm-backups/be0a9812-fd14-be75-e2fa-40c31ce8875c/vdis/30159f11-3b54-48d1-ab8b-d32858991349/1f3803c8-0335-4470-8c26-297f98af442c/20240703T070203Z.vhd'\nFrom:\n    at NfsHandler.addSyncStackTrace (/usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/fs/dist/local.js:21:26)\n    at NfsHandler._openFile (/usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/fs/dist/local.js:154:35)\n    at NfsHandler.__openFile (/usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/fs/dist/abstract.js:448:51)\n    at NfsHandler.openFile (/usr/local/lib/node_modules/xo-server/node_modules/limit-concurrency-decorator/index.js:97:24)\n    at VhdFile.open (/usr/local/lib/node_modules/xo-server/node_modules/vhd-lib/Vhd/VhdFile.js:86:30)\n    at openVhd (/usr/local/lib/node_modules/xo-server/node_modules/vhd-lib/openVhd.js:15:28)\n    at async #openVhds (/usr/local/lib/node_modules/xo-server/node_modules/vhd-lib/merge.js:118:23)\n    at async Disposable.<anonymous> (/usr/local/lib/node_modules/xo-server/node_modules/vhd-lib/merge.js:164:39)"
                          }
                        }
                      ],
                      "end": 1720617656522,
                      "result": {
                        "errno": -2,
                        "code": "ENOENT",
                        "syscall": "open",
                        "path": "/run/xo-server/mounts/601f8729-7602-4d6f-a018-d4cc525ca371/xo-vm-backups/be0a9812-fd14-be75-e2fa-40c31ce8875c/vdis/30159f11-3b54-48d1-ab8b-d32858991349/1f3803c8-0335-4470-8c26-297f98af442c/20240703T070203Z.vhd",
                        "message": "ENOENT: no such file or directory, open '/run/xo-server/mounts/601f8729-7602-4d6f-a018-d4cc525ca371/xo-vm-backups/be0a9812-fd14-be75-e2fa-40c31ce8875c/vdis/30159f11-3b54-48d1-ab8b-d32858991349/1f3803c8-0335-4470-8c26-297f98af442c/20240703T070203Z.vhd'",
                        "name": "Error",
                        "stack": "Error: ENOENT: no such file or directory, open '/run/xo-server/mounts/601f8729-7602-4d6f-a018-d4cc525ca371/xo-vm-backups/be0a9812-fd14-be75-e2fa-40c31ce8875c/vdis/30159f11-3b54-48d1-ab8b-d32858991349/1f3803c8-0335-4470-8c26-297f98af442c/20240703T070203Z.vhd'\nFrom:\n    at NfsHandler.addSyncStackTrace (/usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/fs/dist/local.js:21:26)\n    at NfsHandler._openFile (/usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/fs/dist/local.js:154:35)\n    at NfsHandler.__openFile (/usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/fs/dist/abstract.js:448:51)\n    at NfsHandler.openFile (/usr/local/lib/node_modules/xo-server/node_modules/limit-concurrency-decorator/index.js:97:24)\n    at VhdFile.open (/usr/local/lib/node_modules/xo-server/node_modules/vhd-lib/Vhd/VhdFile.js:86:30)\n    at openVhd (/usr/local/lib/node_modules/xo-server/node_modules/vhd-lib/openVhd.js:15:28)\n    at async #openVhds (/usr/local/lib/node_modules/xo-server/node_modules/vhd-lib/merge.js:118:23)\n    at async Disposable.<anonymous> (/usr/local/lib/node_modules/xo-server/node_modules/vhd-lib/merge.js:164:39)"
                      }
                    },
                    {
                      "id": "1720617656648",
                      "message": "snapshot",
                      "start": 1720617656648,
                      "status": "success",
                      "end": 1720618073493,
                      "result": "b5ae2b32-ef3c-aa99-4e1f-07d42835746a"
                    },
                    {
                      "data": {
                        "id": "601f8729-7602-4d6f-a018-d4cc525ca371",
                        "isFull": true,
                        "type": "remote"
                      },
                      "id": "1720618073494",
                      "message": "export",
                      "start": 1720618073494,
                      "status": "success",
                      "tasks": [
                        {
                          "id": "1720618090517",
                          "message": "transfer",
                          "start": 1720618090517,
                          "status": "success",
                          "end": 1720680654839,
                          "result": {
                            "size": 2496704791552
                          }
                        },
                        {
                          "id": "1720680657579",
                          "message": "clean-vm",
                          "start": 1720680657579,
                          "status": "success",
                          "warnings": [
                            {
                              "data": {
                                "mergeStatePath": "/xo-vm-backups/be0a9812-fd14-be75-e2fa-40c31ce8875c/vdis/30159f11-3b54-48d1-ab8b-d32858991349/9becf507-abfc-47b4-9091-803ef2a1b47c/.20240703T070203Z.vhd.merge.json",
                                "missingVhdPath": "/xo-vm-backups/be0a9812-fd14-be75-e2fa-40c31ce8875c/vdis/30159f11-3b54-48d1-ab8b-d32858991349/9becf507-abfc-47b4-9091-803ef2a1b47c/20240703T070203Z.vhd"
                              },
                              "message": "orphan merge state"
                            },
                            {
                              "data": {
                                "path": "/xo-vm-backups/be0a9812-fd14-be75-e2fa-40c31ce8875c/20240703T090201Z.json",
                                "actual": 83366506496,
                                "expected": 360746910208
                              },
                              "message": "cleanVm: incorrect backup size in metadata"
                            }
                          ],
                          "end": 1720680685535,
                          "result": {
                            "merge": false
                          }
                        }
                      ],
                      "end": 1720680685538
                    }
                  ],
                  "warnings": [
                    {
                      "data": {
                        "attempt": 1,
                        "error": "HANDLE_INVALID(VBD, OpaqueRef:27874b37-4e3b-4d33-9a68-0d3dbaae7664)"
                      },
                      "message": "Retry the VM backup due to an error"
                    },
                    {
                      "data": {
                        "error": {
                          "code": "VDI_IN_USE",
                          "params": [
                            "OpaqueRef:7462ea3f-8b99-444e-9007-07529868daf2",
                            "data_destroy"
                          ],
                          "call": {
                            "method": "VDI.data_destroy",
                            "params": [
                              "OpaqueRef:7462ea3f-8b99-444e-9007-07529868daf2"
                            ]
                          }
                        },
                        "vdiRef": "OpaqueRef:7462ea3f-8b99-444e-9007-07529868daf2"
                      },
                      "message": "Couldn't deleted snapshot data"
                    },
                    {
                      "data": {
                        "error": {
                          "code": "VDI_IN_USE",
                          "params": [
                            "OpaqueRef:1dfc4766-a3b1-4540-ba6a-8c0eab4dbaca",
                            "data_destroy"
                          ],
                          "call": {
                            "method": "VDI.data_destroy",
                            "params": [
                              "OpaqueRef:1dfc4766-a3b1-4540-ba6a-8c0eab4dbaca"
                            ]
                          }
                        },
                        "vdiRef": "OpaqueRef:1dfc4766-a3b1-4540-ba6a-8c0eab4dbaca"
                      },
                      "message": "Couldn't deleted snapshot data"
                    },
                    {
                      "data": {
                        "attempt": 2,
                        "error": "stream has ended with not enough data (actual: 446, expected: 512)"
                      },
                      "message": "Retry the VM backup due to an error"
                    }
                  ],
                  "infos": [
                    {
                      "message": "will delete snapshot data"
                    },
                    {
                      "data": {
                        "vdiRef": "OpaqueRef:18043fd4-1a85-495a-b011-18ce047e46de"
                      },
                      "message": "Snapshot data has been deleted"
                    },
                    {
                      "data": {
                        "vdiRef": "OpaqueRef:e4f89ea5-626d-4131-a9ce-ed330d3b2aec"
                      },
                      "message": "Snapshot data has been deleted"
                    },
                    {
                      "data": {
                        "vdiRef": "OpaqueRef:1b61a681-598b-4d6e-92c3-05c384fa0164"
                      },
                      "message": "Snapshot data has been deleted"
                    },
                    {
                      "data": {
                        "vdiRef": "OpaqueRef:ec381ed4-9d2d-407a-b56b-203c8029fcee"
                      },
                      "message": "Snapshot data has been deleted"
                    },
                    {
                      "data": {
                        "vdiRef": "OpaqueRef:abc11faa-73b0-46c3-b3dc-ffe8752671a7"
                      },
                      "message": "Snapshot data has been deleted"
                    },
                    {
                      "data": {
                        "vdiRef": "OpaqueRef:a387b947-47bf-4339-92c8-0d749803115f"
                      },
                      "message": "Snapshot data has been deleted"
                    },
                    {
                      "data": {
                        "vdiRef": "OpaqueRef:2f054a5c-f1f6-4b1d-9d54-f2e8d74b5757"
                      },
                      "message": "Snapshot data has been deleted"
                    },
                    {
                      "message": "Transfer data using NBD"
                    }
                  ],
                  "end": 1720680685540,
                  "result": {
                    "generatedMessage": false,
                    "code": "ERR_ASSERTION",
                    "actual": true,
                    "expected": false,
                    "operator": "strictEqual",
                    "message": "Disk is still attached to DOM0 VM",
                    "name": "AssertionError",
                    "stack": "AssertionError [ERR_ASSERTION]: Disk is still attached to DOM0 VM\n    at Array.<anonymous> (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:244:20)\n    at Function.from (<anonymous>)\n    at asyncMap (/usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/async-map/index.js:21:28)\n    at Array.<anonymous> (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:233:13)\n    at Function.from (<anonymous>)\n    at asyncMap (/usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/async-map/index.js:21:28)\n    at IncrementalXapiVmBackupRunner._removeUnusedSnapshots (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:219:11)\n    at IncrementalXapiVmBackupRunner.run (file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:375:18)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///usr/local/lib/node_modules/xo-server/node_modules/@xen-orchestra/backups/_runners/VmsXapi.mjs:166:38"
                  }
                }
              ],
              "end": 1720680685540
            }
            
            1 Reply Last reply Reply Quote 0
            • M Offline
              manilx @manilx
              last edited by manilx

              @olivierlambert Problem is back after one day:
              ScreenShot 2024-07-11 at 22.45.26.png
              The last snapshot of the previous day is left over. The ones from today leave only the last one.

              The backup has 3 schedules in one backup job. This might be the problem:

              ScreenShot 2024-07-11 at 22.50.13.png
              6 bihourly from 6 to 22 every 2hrs mo-sat
              6 daily at 23:00 mo-sat
              12 weekly at sundays

              M 1 Reply Last reply Reply Quote 0
              • R Offline
                rtjdamen @rtjdamen
                last edited by

                Florent provided us with a fix for the Stream error, so far i did not see it on new runs, we keep an eye on the running jobs. The issues we have remaining is the vdi_in_use error and sometimes the proxy loses connection with the XOA master server in that case the jobs shows as interupted but in real it is still running and finishing the job.

                1 Reply Last reply Reply Quote 0
                • M Offline
                  manilx @manilx
                  last edited by

                  @olivierlambert It looks like, different from previous versions, the backup keeps one snapshot for each schedule. Was just one for all three before.
                  Does this seem OK?

                  1 Reply Last reply Reply Quote 0
                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    I don't think it was possible to keep one snapshot for many schedules. Because a snapshot is the point of reference, so if your schedules aren't aligned in terms of start date, we must have multiple snapshots (regardless the fact we keep them visible or using CBT to remove them).

                    M 1 Reply Last reply Reply Quote 0
                    • M Offline
                      manilx @olivierlambert
                      last edited by

                      @olivierlambert This would be OK with me. Just that it wasn't like that (pre-CBT) before. I only had one snapshot for the backup job......

                      1 Reply Last reply Reply Quote 0
                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        I don't see how that would have been possible in the first place 🤔

                        M 1 Reply Last reply Reply Quote 0
                        • M Offline
                          manilx @olivierlambert
                          last edited by

                          @olivierlambert Don't know either but that is how it was 🤷

                          1 Reply Last reply Reply Quote 0
                          • olivierlambertO Offline
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by olivierlambert

                            You can try to go back on XOA stable and see if it's really the case, but I don't see how we could have different schedules not relying on a specific snapshot if they are at different period of time.

                            M 1 Reply Last reply Reply Quote 0
                            • M Offline
                              manilx @olivierlambert
                              last edited by

                              @olivierlambert Running XO from sources. I'm good as it is, no need to go back. Was just wondering why I had multiple snapshots now instead of the single one (per backup job). Thought of a bug but as it's a feature 🙂 I'm good.

                              1 Reply Last reply Reply Quote 0
                              • robytR Offline
                                robyt
                                last edited by

                                Too many error for me..
                                Time for backup very very long, error at start (with retry) and at the end (with error on backup:

                                Couldn't deleted snapshot data
                                Couldn't deleted snapshot data
                                Retry the VM backup due to an error
                                the writer IncrementalRemoteWriter has failed the step writer.beforeBackup() with error Lock file is already being held. It won't be used anymore in this job execution.
                                Retry the VM backup due to an error
                                Transfer data using NBD
                                will delete snapshot data
                                Snapshot data has been deleted
                                Snapshot data has been deleted
                                Transfer data using NBD
                                
                                    Clean VM directory
                                    cleanVm: incorrect backup size in metadata
                                    Start: 2024-07-11 20:23
                                    End: 2024-07-11 20:24
                                    Snapshot
                                    Start: 2024-07-11 20:24
                                    End: 2024-07-11 20:25
                                    Backup XEN OLD
                                    Start: 2024-07-11 20:25
                                    End: 2024-07-11 20:27
                                    Duration: 2 minutes
                                    Clean VM directory
                                    cleanVm: incorrect backup size in metadata
                                    Start: 2024-07-12 01:44
                                    End: 2024-07-12 01:44
                                    Snapshot
                                    Start: 2024-07-12 01:44
                                    End: 2024-07-12 01:46
                                    Backup XEN OLD
                                        transfer
                                        Start: 2024-07-12 01:46
                                        End: 2024-07-12 05:39
                                        Duration: 4 hours
                                        Size: 397.86 GiB
                                        Speed: 29.12 MiB/s
                                    Start: 2024-07-12 01:46
                                    End: 2024-07-12 05:39
                                    Duration: 4 hours
                                
                                Start: 2024-07-11 20:23
                                End: 2024-07-12 05:39
                                Duration: 9 hours
                                Error: Disk is still attached to DOM0 VM
                                Type: delta
                                

                                not good..

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                                • R Offline
                                  rfx77
                                  last edited by

                                  Snapshots not getting deleted most of the time. Purge Snapshot data is enabled.

                                  You can see the error in the picture below

                                  ae8f3a42-ed03-4337-b2b3-7f9949775223-image.png

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                                  • olivierlambertO Offline
                                    olivierlambert Vates 🪐 Co-Founder CEO
                                    last edited by

                                    The question is about the root cause of the issue: why the VDI is still in use? Before trying again, try to restart the toolstack on all hosts, checking you have 0x VDI attached to the control domain or something like that.

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                                    • R Offline
                                      rfx77 @olivierlambert
                                      last edited by

                                      @olivierlambert

                                      No they are not attached.

                                      6365aba6-1cd4-44a5-bd59-e33f3b2e46ad-image.png

                                      on the last job there was no error in the log but the vdi snapshots are not going away (see snapshots in picture above)

                                      4e9e0898-ab6a-4ec4-a868-803ace0b85f4-image.png

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                                      • olivierlambertO Offline
                                        olivierlambert Vates 🪐 Co-Founder CEO
                                        last edited by

                                        Yes, if they can't be removed because they are used somewhere, there is a problem.

                                        Also, I see you are using XenCenter, but that's not the right tool here. Check the Dashboard/health in XO to see.

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                                        • R Offline
                                          rfx77 @olivierlambert
                                          last edited by rfx77

                                          @olivierlambert

                                          The snapshots are also show in XO

                                          ef83feb0-c5c7-4d87-96a9-e9dc09940a3f-image.png

                                          Subsequent delta backups are working and not leaving orphaned snaps

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                                          • olivierlambertO Offline
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            That's not what I'm talking about in my previous post.

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