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    High Fan Speed Issue on Lenovo ThinkSystem Servers

    Scheduled Pinned Locked Moved Hardware
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    • R Offline
      Riven
      last edited by Riven

      @ThierryEscande @bleader @olivierlambert Hope this helps if XenServer don't come to the party.
      Given the new information about the I2C-DesignWare driver - I've disabled it on one of my SR635V3 systems, and I can read the DIMM temps now 🙂

      Lenovo ThinkSystem SR635 V3, BIOS KAE118M-4.11

      USE AT YOUR OWN RISK - I have not tested this in production, or found out what else it might effect
      However given the "workaround" provided by Lenovo for XenServer - it should be OK.

      The driver is built into the kernel instead of a module, so had to be blacklisted slightly differently.

      Found which driver to blacklist from kernel init.
      fgrep i2c /boot/System.map-4.19.0+1 | grep init

      ffffffff815172f0 T drm_i2c_encoder_init
      ffffffff815574c0 T __regmap_init_i2c
      ffffffff81557510 T __devm_regmap_init_i2c
      ffffffff815d0700 t i2c_dw_init_master
      ffffffff815d14f0 t i2c_dw_init_slave
      ffffffff81ea9b40 r __ksymtab_drm_i2c_encoder_init
      ffffffff81eb0570 r __ksymtab___devm_regmap_init_i2c
      ffffffff81eb0838 r __ksymtab___regmap_init_i2c
      ffffffff81edc1a9 r __kstrtab_drm_i2c_encoder_init
      ffffffff81edffcd r __kstrtab___devm_regmap_init_i2c
      ffffffff81edffe4 r __kstrtab___regmap_init_i2c
      ffffffff8248156d t i2c_init
      ffffffff82481b65 t dw_i2c_init_driver
      ffffffff8255fe48 t __initcall_i2c_init2
      ffffffff8255ffa8 t __initcall_dw_i2c_init_driver4
      

      Guessed dw_i2c_init_driver as the most likely candidate

      In /etc/grub-efi.cfg I added initcall_blacklist=dw_i2c_init_driver and ran grub-mkconfig then rebooted.

      menuentry 'XCP-ng' {
              search --label --set root root-ltcoyb
              multiboot2 /boot/xen.gz watchdog ucode=scan dom0_max_vcpus=1-16 crashkernel=256M,below=4G console=vga vga=mode-0x0311 dom0_mem=16384M,max:16384M
              module2 /boot/vmlinuz-4.19-xen root=LABEL=root-ltcoyb ro nolvm hpet=disable console=hvc0 console=tty0 quiet vga=785 splash plymouth.ignore-serial-consoles initcall_blacklist=dw_i2c_init_driver
              module2 /boot/initrd-4.19-xen.img
      }
      

      Restarted the BMC to be sure, and checked. Previously these reported 0 degrees C for populated DIMM slots.
      ipmitool sdr | grep -i temp

      Ambient Temp     | 18 degrees C      | ok
      Exhaust Temp     | 35 degrees C      | ok
      CPU 1 Temp       | 31 degrees C      | ok
      DIMM 1 Temp      | no reading        | ns
      DIMM 2 Temp      | 27 degrees C      | ok
      DIMM 3 Temp      | no reading        | ns
      DIMM 4 Temp      | 29 degrees C      | ok
      DIMM 5 Temp      | 30 degrees C      | ok
      DIMM 6 Temp      | 29 degrees C      | ok
      DIMM 7 Temp      | 29 degrees C      | ok
      DIMM 8 Temp      | 29 degrees C      | ok
      DIMM 9 Temp      | 29 degrees C      | ok
      DIMM 10 Temp     | no reading        | ns
      DIMM 11 Temp     | 27 degrees C      | ok
      DIMM 12 Temp     | no reading        | ns
      

      Then check the fans rpm (previously 18000 front & 15000 rear)
      ipmitool sdr | grep -i fan

      Fan Mismatch     | 0x00              | ok
      Fan 1 Front Tach | 7168 RPM          | ok
      Fan 2 Front Tach | 7168 RPM          | ok
      Fan 3 Front Tach | 7168 RPM          | ok
      Fan 4 Front Tach | 7168 RPM          | ok
      Fan 5 Front Tach | 7168 RPM          | ok
      Fan 6 Front Tach | 7168 RPM          | ok
      Fan 7 Front Tach | 0 RPM             | ok
      Fan 1 Rear Tach  | 6048 RPM          | ok
      Fan 2 Rear Tach  | 5940 RPM          | ok
      Fan 3 Rear Tach  | 6048 RPM          | ok
      Fan 4 Rear Tach  | 5940 RPM          | ok
      Fan 5 Rear Tach  | 5940 RPM          | ok
      Fan 6 Rear Tach  | 5940 RPM          | ok
      Fan 7 Rear Tach  | 0 RPM             | ok
      Sys Fan Pwr      | 6 Watts           | ok
      

      ed7d3e6f-a262-4663-bc72-b01cb34eaef9-image.png

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Hi,

        Does it solve the fan speed issue? If yes, might worth digging more.

        R 1 Reply Last reply Reply Quote 0
        • R Offline
          Riven @olivierlambert
          last edited by

          @olivierlambert said in High Fan Speed Issue on Lenovo ThinkSystem Servers:

          Hi,

          Does it solve the fan speed issue? If yes, might worth digging more.

          Yes absolutely - fans are operating as per normal/expectation now.

          According to https://support.lenovo.com/ie/en/solutions/tt2254-xenserver-8-cannot-acquire-the-dimm-temperature-and-fan-speed-is-too-fast-on-the-amd-platform-lenovo-thinksystem this is a work around.

          The main problem is:

          CONFIG_X86_AMD_PLATFORM_DEVICE is a configuration setting in Linux kernel which would affect initial system HW setting. In this case, due to CONFIG_X86_AMD_PLATFORM_DEVICE is not set, the clock source of AMDI0010 (the device inside CPU) can't be registered which results in incorrect I2C command output from it and causes the DIMM temperature retrieval failure in XCC side.
          The system fan speed is automatically varies based on DIMM temperature readings, and when the DIMM temperature being error, the fan speed will be tuned to high rotation.

          R 1 Reply Last reply Reply Quote 0
          • R Offline
            Riven @Riven
            last edited by

            grep CONFIG_X86_AMD_PLATFORM_DEVICE /boot/config-4.19.0+1
            # CONFIG_X86_AMD_PLATFORM_DEVICE is not set
            

            A rebuilt kernel with this enabled might be all is needed.

            T 1 Reply Last reply Reply Quote 0
            • D Offline
              DeOccultist @RIX_IT
              last edited by

              @RIX_IT
              I've been informed by XenServer trial support that Lenovo has filed the ticket LEN-605 for this issue, it's probably a private issue tracker though.
              They'll let me know once it is fixed.

              1 Reply Last reply Reply Quote 1
              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                Thanks for the feedback everyone. Let's see what happens next 🙂

                1 Reply Last reply Reply Quote 0
                • T Offline
                  ThierryEscande Vates 🪐 XCP-ng Team @Riven
                  last edited by ThierryEscande

                  @Riven said in High Fan Speed Issue on Lenovo ThinkSystem Servers:

                  grep CONFIG_X86_AMD_PLATFORM_DEVICE /boot/config-4.19.0+1
                  # CONFIG_X86_AMD_PLATFORM_DEVICE is not set
                  

                  A rebuilt kernel with this enabled might be all is needed.

                  Hi,

                  We're building kernel-alt packages for both XCP-ng 8.2 and 8.3 with X86_AMD_PLATFORM_DEVICE enabled. We'll notify you when they are available for testing.

                  1 Reply Last reply Reply Quote 1
                  • T Offline
                    ThierryEscande Vates 🪐 XCP-ng Team
                    last edited by ThierryEscande

                    The kernel-alt package with X86_AMD_PLATFORM_DEVICE enabled is available for testing.

                    This is for XCP-ng 8.2.1 only for now.

                    Use yum to install it:

                    yum --enablerepo=xcp-ng-testing install kernel-alt
                    

                    Reboot and select XCP-ng kernel-alt 4.19.265 at the grub screen.

                    R 1 Reply Last reply Reply Quote 0
                    • R Offline
                      Riven @ThierryEscande
                      last edited by

                      @ThierryEscande said in High Fan Speed Issue on Lenovo ThinkSystem Servers:

                      The kernel-alt package with X86_AMD_PLATFORM_DEVICE enabled is available for testing.

                      This is for XCP-ng 8.2.1 only for now.

                      Use yum to install it:

                      yum --enablerepo=xcp-ng-testing install kernel-alt
                      

                      Reboot and select XCP-ng kernel-alt 4.19.265 at the grub screen.

                      It fixes the memory temp reading, and therefore fan controls - BUT I no longer have any networking.
                      Reboot to std kernel and its back just fine.

                      rpviewer(1).png

                      1 Reply Last reply Reply Quote 0
                      • R Offline
                        Riven
                        last edited by

                        Kernel config differences from existing std (4.19.0+1) to testing (4.19.265)

                        Network interfaces we have are Intel(R) E810-DA2 10/25GbE SFP28 2-Port

                        # Linux/x86 4.19.0+1 Kernel Configuration                     | # Linux/x86 4.19.265 Kernel Configuration
                                                                                      > CONFIG_CC_HAS_ASM_GOTO=y
                                                                                      > # CONFIG_BPF_UNPRIV_DEFAULT_OFF is not set
                                                                                      > CONFIG_SYSTEM_DATA_VERIFICATION=y
                        # CONFIG_X86_AMD_PLATFORM_DEVICE is not set                   | CONFIG_X86_AMD_PLATFORM_DEVICE=y
                                                                                      > CONFIG_X86_INTEL_TSX_MODE_OFF=y
                                                                                      > # CONFIG_X86_INTEL_TSX_MODE_ON is not set
                                                                                      > # CONFIG_X86_INTEL_TSX_MODE_AUTO is not set
                        # CONFIG_DELL_RBU is not set                                  | CONFIG_DELL_RBU=m
                                                                                      > CONFIG_EFI_CUSTOM_SSDT_OVERLAYS=y
                                                                                      > CONFIG_ARCH_USE_MEMREMAP_PROT=y
                        CONFIG_ASN1=m                                                 | CONFIG_ASN1=y
                                                                                      > CONFIG_UNIX_SCM=y
                        # CONFIG_WIRELESS is not set                                  | CONFIG_WIRELESS=y
                                                                                      > CONFIG_CFG80211=m
                                                                                      > # CONFIG_NL80211_TESTMODE is not set
                                                                                      > # CONFIG_CFG80211_DEVELOPER_WARNINGS is not set
                                                                                      > # CONFIG_CFG80211_CERTIFICATION_ONUS is not set
                                                                                      > CONFIG_CFG80211_REQUIRE_SIGNED_REGDB=y
                                                                                      > CONFIG_CFG80211_USE_KERNEL_REGDB_KEYS=y
                                                                                      > CONFIG_CFG80211_DEFAULT_PS=y
                                                                                      > # CONFIG_CFG80211_DEBUGFS is not set
                                                                                      > CONFIG_CFG80211_CRDA_SUPPORT=y
                                                                                      > # CONFIG_CFG80211_WEXT is not set
                                                                                      > # CONFIG_MAC80211 is not set
                                                                                      > CONFIG_MAC80211_STA_HASH_MAX_SIZE=0
                        # CONFIG_FW_LOADER_USER_HELPER is not set                     | CONFIG_FW_LOADER_USER_HELPER=y
                                                                                      > # CONFIG_FW_LOADER_USER_HELPER_FALLBACK is not set
                        # CONFIG_BLK_DEV_SR_VENDOR is not set                         <
                        # CONFIG_ASIX_PHY is not set                                  | # CONFIG_AX88796B_PHY is not set
                        # CONFIG_WLAN is not set                                      | CONFIG_WLAN=y
                                                                                      > # CONFIG_WIRELESS_WDS is not set
                                                                                      > CONFIG_WLAN_VENDOR_ADMTEK=y
                                                                                      > CONFIG_WLAN_VENDOR_ATH=y
                                                                                      > # CONFIG_ATH_DEBUG is not set
                                                                                      > # CONFIG_ATH5K_PCI is not set
                                                                                      > # CONFIG_ATH6KL is not set
                                                                                      > # CONFIG_WIL6210 is not set
                                                                                      > CONFIG_WLAN_VENDOR_ATMEL=y
                                                                                      > # CONFIG_ATMEL is not set
                                                                                      > CONFIG_WLAN_VENDOR_BROADCOM=y
                                                                                      > # CONFIG_BRCMFMAC is not set
                                                                                      > CONFIG_WLAN_VENDOR_CISCO=y
                                                                                      > # CONFIG_AIRO is not set
                                                                                      > CONFIG_WLAN_VENDOR_INTEL=y
                                                                                      > # CONFIG_IPW2100 is not set
                                                                                      > # CONFIG_IPW2200 is not set
                                                                                      > CONFIG_WLAN_VENDOR_INTERSIL=y
                                                                                      > # CONFIG_HOSTAP is not set
                                                                                      > # CONFIG_HERMES is not set
                                                                                      > # CONFIG_PRISM54 is not set
                                                                                      > CONFIG_WLAN_VENDOR_MARVELL=y
                                                                                      > # CONFIG_LIBERTAS is not set
                                                                                      > # CONFIG_MWIFIEX is not set
                                                                                      > CONFIG_WLAN_VENDOR_MEDIATEK=y
                                                                                      > CONFIG_WLAN_VENDOR_RALINK=y
                                                                                      > CONFIG_WLAN_VENDOR_REALTEK=y
                                                                                      > CONFIG_WLAN_VENDOR_RSI=y
                                                                                      > CONFIG_WLAN_VENDOR_ST=y
                                                                                      > CONFIG_WLAN_VENDOR_TI=y
                                                                                      > CONFIG_WLAN_VENDOR_ZYDAS=y
                                                                                      > # CONFIG_USB_ZD1201 is not set
                                                                                      > CONFIG_WLAN_VENDOR_QUANTENNA=y
                                                                                      > # CONFIG_QTNFMAC_PEARL_PCIE is not set
                                                                                      > # CONFIG_USB_NET_RNDIS_WLAN is not set
                                                                                      > # CONFIG_THUNDERBOLT_NET is not set
                        # CONFIG_NVM is not set                                       <
                                                                                      > CONFIG_LDISC_AUTOLOAD=y
                        # CONFIG_R3964 is not set                                     <
                                                                                      > CONFIG_RANDOM_TRUST_BOOTLOADER=y
                        # CONFIG_PINCTRL is not set                                   | CONFIG_PINCTRL=y
                                                                                      > # CONFIG_DEBUG_PINCTRL is not set
                                                                                      > # CONFIG_PINCTRL_AMD is not set
                                                                                      > # CONFIG_PINCTRL_MCP23S08 is not set
                                                                                      > # CONFIG_PINCTRL_SX150X is not set
                                                                                      > # CONFIG_PINCTRL_BAYTRAIL is not set
                                                                                      > # CONFIG_PINCTRL_CHERRYVIEW is not set
                                                                                      > # CONFIG_PINCTRL_BROXTON is not set
                                                                                      > # CONFIG_PINCTRL_CANNONLAKE is not set
                                                                                      > # CONFIG_PINCTRL_CEDARFORK is not set
                                                                                      > # CONFIG_PINCTRL_DENVERTON is not set
                                                                                      > # CONFIG_PINCTRL_GEMINILAKE is not set
                                                                                      > # CONFIG_PINCTRL_ICELAKE is not set
                                                                                      > # CONFIG_PINCTRL_LEWISBURG is not set
                                                                                      > # CONFIG_PINCTRL_SUNRISEPOINT is not set
                                                                                      > # CONFIG_BATTERY_RT5033 is not set
                        CONFIG_DRM_I915_GVT_XENGT=m                                   <
                        CONFIG_FB=y                                                   <
                        CONFIG_FIRMWARE_EDID=y                                        <
                                                                                      > CONFIG_FB=y
                                                                                      > CONFIG_FIRMWARE_EDID=y
                        CONFIG_VGACON_SOFT_SCROLLBACK=y                               <
                        CONFIG_VGACON_SOFT_SCROLLBACK_SIZE=64                         <
                        # CONFIG_VGACON_SOFT_SCROLLBACK_PERSISTENT_ENABLE_BY_DEFAULT  <
                        # CONFIG_USB_RIO500 is not set                                <
                        # CONFIG_THUNDERBOLT is not set                               | CONFIG_THUNDERBOLT=m
                        # CONFIG_NTFS_RW is not set                                   | CONFIG_NTFS_RW=y
                        # CONFIG_IMA_TEMPLATE is not set                              <
                        CONFIG_CRYPTO_AKCIPHER=m                                      | CONFIG_CRYPTO_AKCIPHER=y
                        CONFIG_CRYPTO_RSA=m                                           | CONFIG_CRYPTO_RSA=y
                        # CONFIG_ASYMMETRIC_PUBLIC_KEY_SUBTYPE is not set             | CONFIG_ASYMMETRIC_PUBLIC_KEY_SUBTYPE=y
                                                                                      > CONFIG_X509_CERTIFICATE_PARSER=y
                                                                                      > CONFIG_PKCS7_MESSAGE_PARSER=y
                                                                                      > # CONFIG_PKCS7_TEST_KEY is not set
                                                                                      > # CONFIG_SIGNED_PE_FILE_VERIFICATION is not set
                        # CONFIG_SYSTEM_TRUSTED_KEYRING is not set                    | CONFIG_SYSTEM_TRUSTED_KEYRING=y
                                                                                      > CONFIG_SYSTEM_TRUSTED_KEYS=""
                                                                                      > # CONFIG_SYSTEM_EXTRA_CERTIFICATE is not set
                                                                                      > # CONFIG_SECONDARY_TRUSTED_KEYRING is not set
                        CONFIG_OID_REGISTRY=m                                         | CONFIG_OID_REGISTRY=y
                        
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                        • R Offline
                          Riven
                          last edited by

                          Looks like the "ice" driver is never initialized/loaded, which is what the NIC requires.

                          Also appears to be some IPMI_SI errors

                          R 1 Reply Last reply Reply Quote 0
                          • R Offline
                            Riven @Riven
                            last edited by

                            Tested 4.19.265.1 which also has no networking for me, so its not the most recent update that killed it.

                            1 Reply Last reply Reply Quote -1
                            • R Offline
                              Riven
                              last edited by Riven

                              @ThierryEscande

                              4.19.265-1 & -2 (havent tried earlier ones)

                              # dmesg | grep -i intel
                                 Intel GenuineIntel
                               ioatdma: Intel(R) QuickData Technology Driver 4.00
                              # dmesg | grep eth
                               xen_netfront: Initialising Xen virtual ethernet driver
                              

                              4.19.0+1

                              # dmesg | grep -i intel
                                 Intel GenuineIntel
                               ioatdma: Intel(R) QuickData Technology Driver 4.00
                               ice: Intel(R) Ethernet Connection E800 Series Linux Driver - version 1.6.4
                               ice: Copyright (C) 2018-2021, Intel Corporation.
                              
                              # dmesg | grep eth
                               xen_netfront: Initialising Xen virtual ethernet driver
                               ice 0000:41:00.0 side-1974-eth0: renamed from eth0
                               ice 0000:41:00.1 side-1128-eth1: renamed from eth1
                               ice 0000:81:00.0 side-3431-eth2: renamed from eth2
                               ice 0000:81:00.1 side-597-eth3: renamed from eth3
                               ice 0000:41:00.0 eth0: renamed from side-1974-eth0
                               ice 0000:41:00.1 eth1: renamed from side-1128-eth1
                               ice 0000:81:00.0 eth2: renamed from side-3431-eth2
                               ice 0000:81:00.1 eth3: renamed from side-597-eth3
                               device eth0 entered promiscuous mode
                               device eth2 entered promiscuous mode
                               ice 0000:81:00.0 eth2: NIC Link is up 10 Gbps Full Duplex, Requested FEC: RS-FEC, Negotiated FEC: NONE, Autoneg Advertised: Off, Autoneg Negotiated: False, Flow Control: None
                               8021q: adding VLAN 0 to HW filter on device eth2
                               ice 0000:41:00.0 eth0: NIC Link is up 10 Gbps Full Duplex, Requested FEC: RS-FEC, Negotiated FEC: NONE, Autoneg Advertised: Off, Autoneg Negotiated: False, Flow Control: None
                               8021q: adding VLAN 0 to HW filter on device eth0
                               device eth1 entered promiscuous mode
                               device eth3 entered promiscuous mode
                               ice 0000:41:00.1 eth1: NIC Link is up 10 Gbps Full Duplex, Requested FEC: RS-FEC, Negotiated FEC: NONE, Autoneg Advertised: Off, Autoneg Negotiated: False, Flow Control: None
                               8021q: adding VLAN 0 to HW filter on device eth1
                               ice 0000:81:00.1 eth3: NIC Link is up 10 Gbps Full Duplex, Requested FEC: RS-FEC, Negotiated FEC: NONE, Autoneg Advertised: Off, Autoneg Negotiated: False, Flow Control: None
                               8021q: adding VLAN 0 to HW filter on device eth3
                               8021q: adding VLAN 0 to HW filter on device eth2
                               8021q: adding VLAN 0 to HW filter on device eth2
                               8021q: adding VLAN 0 to HW filter on device eth3
                               8021q: adding VLAN 0 to HW filter on device eth3
                               8021q: adding VLAN 0 to HW filter on device eth1
                               8021q: adding VLAN 0 to HW filter on device eth1
                               8021q: adding VLAN 0 to HW filter on device eth0
                               8021q: adding VLAN 0 to HW filter on device eth0
                              
                              1 Reply Last reply Reply Quote 0
                              • bleaderB Offline
                                bleader Vates 🪐 XCP-ng Team
                                last edited by

                                Thierry is on holidays for now 🙂

                                It is more likely due to the fact the ice driver is either coming from the intel-ice or intel-ice-alt which are both for the main kernel, the -alt one being a more up to date version, and not as the confusing name could imply, for the kernel-alt.

                                The kernel-alt is in any case a debugging and testing kernel and not meant for production, but your tests confirmed that this seems to fix the fan speed issue, now we can discuss internally about what to do.

                                1 Reply Last reply Reply Quote 0
                                • L Offline
                                  LennertvdBerg @bleader
                                  last edited by

                                  @bleader I've done exactly the same on my ThinkSystem SR665 V3, BMC Version
                                  3.20 (Build ID: KAX334O), UEFI Version 4.20 (Build ID: KAE120J), LXPM Version 4.12 (Build ID: GNL114G) and it worked;

                                  # Found which driver to blacklist from kernel init
                                  fgrep i2c /boot/System.map-4.19.0+1 | grep init
                                  [10:10 xcp-ng-host1 ~]# fgrep i2c /boot/System.map-4.19.0+1 | grep init
                                  ffffffff815172f0 T drm_i2c_encoder_init
                                  ffffffff815574c0 T __regmap_init_i2c
                                  ffffffff81557510 T __devm_regmap_init_i2c
                                  ffffffff815d0700 t i2c_dw_init_master
                                  ffffffff815d14f0 t i2c_dw_init_slave
                                  ffffffff81ea9b40 r __ksymtab_drm_i2c_encoder_init
                                  ffffffff81eb0570 r __ksymtab___devm_regmap_init_i2c
                                  ffffffff81eb0838 r __ksymtab___regmap_init_i2c
                                  ffffffff81edc1a9 r __kstrtab_drm_i2c_encoder_init
                                  ffffffff81edffcd r __kstrtab___devm_regmap_init_i2c
                                  ffffffff81edffe4 r __kstrtab___regmap_init_i2c
                                  ffffffff8248156d t i2c_init
                                  ffffffff82481b65 t dw_i2c_init_driver
                                  ffffffff8255fe48 t __initcall_i2c_init2
                                  ffffffff8255ffa8 t __initcall_dw_i2c_init_driver4
                                  

                                  In /etc/grub-efi.cfg I added initcall_blacklist=dw_i2c_init_driver and ran grub-mkconfig then rebooted.

                                  terminal_input serial console
                                  terminal_output serial console
                                  set default=0
                                  set timeout=5
                                  menuentry 'XCP-ng' {
                                          search --label --set root root-pxdcvt
                                          multiboot2 /boot/xen.gz dom0_mem=7568M,max:7568M watchdog ucode=scan dom0_max_vcpus=1-16 crashkernel=256M,below=4G console=vga vga=mode-0x0311
                                          module2 /boot/vmlinuz-4.19-xen root=LABEL=root-pxdcvt ro nolvm hpet=disable rd.auto console=hvc0 console=tty0 quiet vga=785 splash plymouth.ignore-serial-consoles initcall_blacklist=dw_i2c_init_driver
                                          module2 /boot/initrd-4.19-xen.img
                                  }
                                  

                                  Run grub-mkconfig then rebooted

                                  grub-mkconfig
                                  

                                  I first checked the current system temperatures and fan speeds (configured at fix RPM);

                                  [10:17 xcp-ng-host1 ~]# ipmitool sdr | grep -i temp
                                  Ambient Temp     | 30 degrees C      | ok
                                  Exhaust Temp     | 34 degrees C      | ok
                                  CPU 1 Temp       | 39 degrees C      | ok
                                  CPU 2 Temp       | no reading        | ns
                                  DIMM 1 Temp      | no reading        | ns
                                  DIMM 2 Temp      | no reading        | ns
                                  DIMM 3 Temp      | no reading        | ns
                                  DIMM 4 Temp      | no reading        | ns
                                  DIMM 5 Temp      | no reading        | ns
                                  DIMM 6 Temp      | 0 degrees C       | ok
                                  DIMM 7 Temp      | 0 degrees C       | ok
                                  DIMM 8 Temp      | no reading        | ns
                                  DIMM 9 Temp      | no reading        | ns
                                  DIMM 10 Temp     | no reading        | ns
                                  DIMM 11 Temp     | no reading        | ns
                                  DIMM 12 Temp     | no reading        | ns
                                  DIMM 13 Temp     | no reading        | ns
                                  DIMM 14 Temp     | no reading        | ns
                                  DIMM 15 Temp     | no reading        | ns
                                  DIMM 16 Temp     | no reading        | ns
                                  DIMM 17 Temp     | no reading        | ns
                                  DIMM 18 Temp     | no reading        | ns
                                  DIMM 19 Temp     | no reading        | ns
                                  DIMM 20 Temp     | no reading        | ns
                                  DIMM 21 Temp     | no reading        | ns
                                  DIMM 22 Temp     | no reading        | ns
                                  DIMM 23 Temp     | no reading        | ns
                                  DIMM 24 Temp     | no reading        | ns
                                  PCIe 1 OverTemp  | 0x00              | ok
                                  PCIe 2 OverTemp  | 0x00              | ok
                                  PCIe 3 OverTemp  | 0x00              | ok
                                  OCP OverTemp     | 0x00              | ok
                                  [10:18 xcp-ng-host1 ~]# ipmitool sdr | grep -i fan
                                  Fan Mismatch     | 0x00              | ok
                                  Fan 1 Front Tach | 6642 RPM          | ok
                                  Fan 2 Front Tach | 6642 RPM          | ok
                                  Fan 3 Front Tach | 6724 RPM          | ok
                                  Fan 4 Front Tach | 6560 RPM          | ok
                                  Fan 5 Front Tach | 6642 RPM          | ok
                                  Fan 6 Tach       | 0 RPM             | ok
                                  Fan 1 Rear Tach  | 6225 RPM          | ok
                                  Fan 2 Rear Tach  | 6150 RPM          | ok
                                  Fan 3 Rear Tach  | 6300 RPM          | ok
                                  Fan 4 Rear Tach  | 6150 RPM          | ok
                                  Fan 5 Rear Tach  | 6300 RPM          | ok
                                  Sys Fan Pwr      | 18 Watts          | ok
                                  

                                  I followed by a reboot of the Xclarity BMC controller and the new readings are;

                                  [10:23 xcp-ng-host1 ~]# ipmitool sdr | grep -i temp
                                  Ambient Temp     | 30 degrees C      | ok
                                  Exhaust Temp     | 34 degrees C      | ok
                                  CPU 1 Temp       | 40 degrees C      | ok
                                  CPU 2 Temp       | no reading        | ns
                                  DIMM 1 Temp      | no reading        | ns
                                  DIMM 2 Temp      | no reading        | ns
                                  DIMM 3 Temp      | no reading        | ns
                                  DIMM 4 Temp      | no reading        | ns
                                  DIMM 5 Temp      | no reading        | ns
                                  DIMM 6 Temp      | 38 degrees C      | ok
                                  DIMM 7 Temp      | 37 degrees C      | ok
                                  DIMM 8 Temp      | no reading        | ns
                                  DIMM 9 Temp      | no reading        | ns
                                  DIMM 10 Temp     | no reading        | ns
                                  DIMM 11 Temp     | no reading        | ns
                                  DIMM 12 Temp     | no reading        | ns
                                  DIMM 13 Temp     | no reading        | ns
                                  DIMM 14 Temp     | no reading        | ns
                                  DIMM 15 Temp     | no reading        | ns
                                  DIMM 16 Temp     | no reading        | ns
                                  DIMM 17 Temp     | no reading        | ns
                                  DIMM 18 Temp     | no reading        | ns
                                  DIMM 19 Temp     | no reading        | ns
                                  DIMM 20 Temp     | no reading        | ns
                                  DIMM 21 Temp     | no reading        | ns
                                  DIMM 22 Temp     | no reading        | ns
                                  DIMM 23 Temp     | no reading        | ns
                                  DIMM 24 Temp     | no reading        | ns
                                  PCIe 1 OverTemp  | 0x00              | ok
                                  PCIe 2 OverTemp  | 0x00              | ok
                                  PCIe 3 OverTemp  | 0x00              | ok
                                  OCP OverTemp     | 0x00              | ok
                                  [10:26 xcp-ng-host1 ~]# ipmitool sdr | grep -i fan
                                  Fan Mismatch     | 0x00              | ok
                                  Fan 1 Front Tach | 8528 RPM          | ok
                                  Fan 2 Front Tach | 8446 RPM          | ok
                                  Fan 3 Front Tach | 8446 RPM          | ok
                                  Fan 4 Front Tach | 8610 RPM          | ok
                                  Fan 5 Front Tach | 8446 RPM          | ok
                                  Fan 6 Tach       | 0 RPM             | ok
                                  Fan 1 Rear Tach  | 7950 RPM          | ok
                                  Fan 2 Rear Tach  | 7950 RPM          | ok
                                  Fan 3 Rear Tach  | 8025 RPM          | ok
                                  Fan 4 Rear Tach  | 7950 RPM          | ok
                                  Fan 5 Rear Tach  | 7875 RPM          | ok
                                  Sys Fan Pwr      | 24 Watts          | ok
                                  
                                  1 Reply Last reply Reply Quote 1
                                  • T Offline
                                    ThierryEscande Vates 🪐 XCP-ng Team
                                    last edited by ThierryEscande

                                    Issue quick summary

                                    Symptoms

                                    On some Lenovo servers, DIMM temperature reading reports errors which results in higher fan speed.

                                    Known impacted systems

                                    • ThinkSystem SR635 V3
                                    • ThinkSystem SR655 V3

                                    Possible solutions (but not possible/recommended)

                                    Enable CONFIG_X86_AMD_PLATFORM_DEVICE in kernel configuration

                                    By enabling this driver, the hardware device is correctly initialized and this solution fixed the issue. Unfortunately, this is not a viable solution.

                                    Main kernel package

                                    Ideally, enabling CONFIG_X86_AMD_PLATFORM_DEVICE in XCP-ng main kernel would solve the issue but this is actually not possible as this also enables CONFIG_PINCTRL. Enabling CONFIG_PINCTRL modifies the device internal kernel structure, resulting in kernel ABI changes. Such changes in the kernel ABI would break all external driver packages.

                                    Alternate kernel package

                                    CONFIG_X86_AMD_PLATFORM_DEVICE is now enable in the kernel-alt package for XCP-ng 8.2 and 8.3 since we don't really care about ABI stability for this kernel.

                                    But this kernel is not meant to be used in production as it is less tested and no external driver package can be used with it. Therefore, even if it fixes the issue, using the kernel-alt package is highly discouraged.

                                    Actual workaround

                                    Blacklist i2c_designware_platform driver

                                    From my understanding, without CONFIG_X86_AMD_PLATFORM_DEVICE enabled in the kernel, some hardware initializations are missing resulting in incorrect values reported by the i2c_designware_platform driver. Preventing this driver from being probed by the kernel seems to solve the issue.

                                    Since this driver is built-in in the XCP-ng kernel and not compiled as a module, the blacklist method (shared by @Riven in this post) is as follow:

                                    • Edit /etc/grub-efi.cfg and add initcall_blacklist=dw_i2c_init_driver to the line module2 /boot/vmlinuz-4.19-xen in the XCP-ng menu entry.
                                    ...
                                    menuentry 'XCP-ng' {
                                            search --label --set root root-pxdcvt
                                            multiboot2 /boot/xen.gz dom0_mem=7568M,max:7568M watchdog ucode=scan dom0_max_vcpus=1-16 crashkernel=256M,below=4G console=vga vga=mode-0x0311
                                            module2 /boot/vmlinuz-4.19-xen root=LABEL=root-pxdcvt ro nolvm hpet=disable rd.auto console=hvc0 console=tty0 quiet vga=785 splash plymouth.ignore-serial-consoles initcall_blacklist=dw_i2c_init_driver
                                            module2 /boot/initrd-4.19-xen.img
                                    }
                                    ...
                                    
                                    • Run grub-mkconfig and reboot.

                                    Lenovo support

                                    Lenovo is aware and is discussing with Citrix about this issue. As a reference, the Lenovo support entry can be found here.

                                    RIX_ITR 1 Reply Last reply Reply Quote 6
                                    • RIX_ITR Offline
                                      RIX_IT @ThierryEscande
                                      last edited by

                                      @ThierryEscande
                                      Can confirm.

                                      Applied the workaround to both Servers and upgraded to the latest XCC (KAX338N) & UEFI (KAE122D).
                                      Temps are displayed correctly and the Servers are whisper quiet.

                                      A huge thanks to anyone involved!

                                      1 Reply Last reply Reply Quote 2
                                      • R Offline
                                        rmaclachlan
                                        last edited by

                                        XenServer has a fix in their latest release for this - https://docs.xenserver.com/en-us/xenserver/8/whats-new/normal

                                        These updates fix the following issues:
                                        
                                            The fan on Lenovo AMD systems is always at full speed and DIMM temperatures are not reported correctly by the BMC.
                                        

                                        Does this mean the same fix can be implemented into xcpng 8.3?

                                        1 Reply Last reply Reply Quote 0
                                        • olivierlambertO Offline
                                          olivierlambert Vates 🪐 Co-Founder CEO
                                          last edited by

                                          Yes, we'll evaluate how they fixed it without changing the whole ABI, which will cause to rebuild all the drivers.

                                          V 1 Reply Last reply Reply Quote 0
                                          • V Offline
                                            vichutcheson @olivierlambert
                                            last edited by

                                            @olivierlambert

                                            I found this forum while doing some research on the Lenovo fan speed issue, we have a few hundred MX630 & MX650 V3 Nodes.

                                            Not if this applies for your situation - but you can use/upgrade the BMC to version 4.5.1 XCC Firmware and it should resolve your issue. We also found that upgrading to the "best recipe" for these nodes also fixed the issue. The latest "best recipe" has XCC version 5.1 and it also resolves the issue.

                                            I've included the link to the download - you can upload it through the BMC portal and then update the XCC firmware.

                                            https://datacentersupport.lenovo.com/us/en/downloads/DS569380

                                            Hope this helps! FYI - we didn't have to adjust the UEFI firmware version.

                                            -Vic

                                            stormiS 1 Reply Last reply Reply Quote 2
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