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    Proxy and losted comm with XOA

    Scheduled Pinned Locked Moved Backup
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    • V Offline
      vkeven
      last edited by vkeven

      Hi , its looked like if the proxy is losing comm with XOA and there is some running job , they are all stucked and everything need to be re-done from the beginning, right ? So to be clear the proxy could not operate alone right ? I understand than there is no UI on the proxy but my vision was XOA is only there to manage it remotely and once you change/send config the proxy is running themself , we try it at some site but the product is pinging so much at XOA than even with alot of ressources XOA is completely overwhelmed by all our jobs + proxy's management , for the record our XOA is currently with 16GB and 16cpu on a 7402 epyc

      julien-fJ 1 Reply Last reply Reply Quote 0
      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Pinging @julien-f

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        • julien-fJ Offline
          julien-f Vates 🪐 Co-Founder XO Team @vkeven
          last edited by

          @vkeven Not exactly, if the connection is interrupted between XOA and XO Proxy, the backups will still be done normally but the logs are lost and the state of the backup will not be visible in XO. This is a known issue that will work on at some point.

          As you said, the XO Proxy is running the backup job by itself.

          V 1 Reply Last reply Reply Quote 1
          • V Offline
            vkeven @julien-f
            last edited by

            @julien-f , each time XO Proxy losted connection with XOA we received a failed backup but you are saying than backup will be done ? Humm we need to do some test but how we will know than backup is successfull ?

            julien-fJ 1 Reply Last reply Reply Quote 0
            • julien-fJ Offline
              julien-f Vates 🪐 Co-Founder XO Team @vkeven
              last edited by

              @vkeven What's the error you received? Interrupted?

              Yes, normally the proxy continue the backup on its own.

              Humm we need to do some test but how we will know than backup is successfull ?

              There are no logs but you should be able to see the created VM backups in Backup/Restore

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              • V Offline
                vkeven @julien-f
                last edited by

                @julien-f , vm not found , no xapi associated to

                How we could be assure than everything is correctly backup ? Just received the XOA news with experimental VEEAM support , we will try these , we need something robust with advanced feature ( object storage , immutable , backup validation , dedup ) , with all encryption/ransom we need solid and functionnal DR plan with fast recovery and we are also checking HyperV

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                • V Offline
                  vkeven
                  last edited by

                  Some news ?

                  lsouai-vatesL florentF 2 Replies Last reply Reply Quote 0
                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    Ping @lsouai-vates

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                    • lsouai-vatesL Offline
                      lsouai-vates Vates 🪐 XO Team @vkeven
                      last edited by

                      @vkeven I am not currently aware of this subject... @florent can you help me?

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                      • florentF Offline
                        florent Vates 🪐 XO Team @vkeven
                        last edited by

                        @vkeven the architecture didn't change on the proxy side
                        but since your last message, you may have seen backup health check ( 5.70) , backup immutability ( 5.91 ) encryption at rest (5.74)
                        object storage is supported since 2021

                        V 1 Reply Last reply Reply Quote 1
                        • V Offline
                          vkeven @florent
                          last edited by

                          @florent So if proxy lost contact with XOA , all backup will still failed and all backup status are losted ? I would be nice if proxy become full autonomous , so this way you could upgrade XOA , restart it and all backup job would run themselve and report back to main console

                          florentF 1 Reply Last reply Reply Quote 0
                          • florentF Offline
                            florent Vates 🪐 XO Team @vkeven
                            last edited by

                            @vkeven as @julien-f said, the backup will continue. It will probably be marked as interrupted or successfull with missing VM/ VM info , depending on the phase where the proxy lost connection to the XOA

                            I think having an autonomous proxy Vs the "dumb" proxy we run today will add a lot of complexity.

                            Note that you can deploy multiple XOA running backup and a master XOA that can mount all the remote , and then restore any VM . It is not advised to have multiple XOA run the backup on the same VM.

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                            • V Offline
                              vkeven @florent
                              last edited by

                              @florent Is there somewhere we could discuss therse not on public forum....Thanks !

                              florentF 1 Reply Last reply Reply Quote 0
                              • florentF Offline
                                florent Vates 🪐 XO Team @vkeven
                                last edited by

                                @vkeven you can request a meeting with our sales teams, but technical discussion are better here if possible

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