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    Failed vm restore

    Scheduled Pinned Locked Moved Backup
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Can you please uncheck "Use differential restore" to see if it changes the outcome?

      That would be interesting to get the logs of the failed restore too, maybe it's a trivial UI bug on restore when it's done on 2 different SRs 🤔

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      • F Offline
        frank-s @olivierlambert
        last edited by

        @olivierlambert I have not done this with the vm I needed to restore this morning. It's very large and I don't want a massive daya copy during working hours. I tried what you asked with a small vm and I did not turn on differential restore. I got the same error. Nothing appears to be logged for the time the error happened.

        53c445fb-87b2-4a95-8580-92a147c6cd3c-image.png

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        • F Offline
          frank-s @frank-s
          last edited by

          Please note that if I don't use "For each VDI, select an SR" the backup restores normally. This is true whether or not differential restore is turned on.

          22d945c8-c03d-42cc-bebf-49ff5d9781a9-image.png

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          • F Offline
            frank-s @frank-s
            last edited by

            FYI: I have tried this on a completely different installation with a different client - same error, but without "For each VDI, select an SR" restore is OK
            Thanks.

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Thanks, so it's an XO bug. Pinging @lsouai-vates

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              • F Offline
                frank-s @olivierlambert
                last edited by

                @olivierlambert Thanks. I'll watch for the outcome. Appreciate all that you guys do.

                lsouai-vatesL 1 Reply Last reply Reply Quote 0
                • lsouai-vatesL Offline
                  lsouai-vates Vates 🪐 XO Team @frank-s
                  last edited by

                  @frank-s hello, thanks for the report! I am asking the XO team... Maybe @florent could help you when he is available.

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                  • F Offline
                    frank-s @lsouai-vates
                    last edited by

                    @lsouai-vates Thank you. I was able to work around the issue using the snapshot so don't need any help right now. Please keep me posted on the bug fix.
                    Thanks.

                    florentF 1 Reply Last reply Reply Quote 0
                    • florentF Offline
                      florent Vates 🪐 XO Team @frank-s
                      last edited by

                      @frank-s it looks like you need to select a base SR , even if you choose to assign different SR for each vdi ( or do not restore some vdi)

                      this looks like a UI bug

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                      • F Offline
                        frank-s @florent
                        last edited by

                        @florent Now this is just from memory, and I didn't take notes, but I think when I did that it restored everything to the same SR. I'll test it tomorrow and let you know the outcome.

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                        • florentF Offline
                          florent Vates 🪐 XO Team @frank-s
                          last edited by

                          @frank-s yes please
                          the more detailed the bug report is, the easier it is to fix

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