Email to Sales Team Bouncing Back as SPAM

[kagbasi-ngc]

Hi Team,

I just sent an email to the sales team from my work address and it bounced back as SPAM. Is there any email issues going on?

[Danp]

Thanks for letting us know. I've passed the information on to our IT staff. In the interim, you should be able to respond to that ticket by accessing the support portal at https://xen-orchestra.com/#!/member/support

[olivierlambert]

Hi,

To be sure to reach our sales, please use the contact form on our website, that's the way to go: https://vates.tech/contact/

[kagbasi-ngc]

Thanks to both of you, I adjust accordingly.

The strange thing is that, I have an open ticket and the way I've always corresponded with the team is by simply replying to that email and it's always gotten through. This is the first time I've seen that bounce (which suggests a change somewhere).

No worries though, I'll just log into the helpdesk portal and add a comment directly to the ticket.