Unable to enable High Availability - INTERNAL_ERROR(Not_found)

jmannik

Good Morning all,

Im running into an issue with my pool where it won't let me enable HA and I can't figure out why, it starts enabling HA then just stops, the below shows up in the logs for the task list.

{
  "id": "0mgsn7vq8",
  "properties": {
    "method": "pool.enableHa",
    "params": {
      "pool": "213186d2-e3ba-154f-d371-4122388deb83",
      "heartbeatSrs": [
        "381caeb2-5ad9-8924-365d-4b130c67c064"
      ],
      "configuration": {}
    },
    "name": "API call: pool.enableHa",
    "userId": "71d48027-d471-4b01-83f9-830df4279f7e",
    "type": "api.call"
  },
  "start": 1760572179296,
  "status": "failure",
  "updatedAt": 1760572219231,
  "end": 1760572219230,
  "result": {
    "code": "INTERNAL_ERROR",
    "params": [
      "Not_found"
    ],
    "call": {
      "duration": 39934,
      "method": "pool.enable_ha",
      "params": [
        "* session id *",
        [
          "OpaqueRef:a83a416f-c97d-1ed8-c7fc-213af89b8f86"
        ],
        {}
      ]
    },
    "message": "INTERNAL_ERROR(Not_found)",
    "name": "XapiError",
    "stack": "XapiError: INTERNAL_ERROR(Not_found)\n    at Function.wrap (file:///opt/xen-orchestra/packages/xen-api/_XapiError.mjs:16:12)\n    at file:///opt/xen-orchestra/packages/xen-api/transports/json-rpc.mjs:38:21\n    at runNextTicks (node:internal/process/task_queues:65:5)\n    at processImmediate (node:internal/timers:453:9)\n    at process.callbackTrampoline (node:internal/async_hooks:130:17)"
  }
}

olivierlambert

Hi,

This is weird indeed. Do you have a shared SR available/connected? Can you try to enable HA with xe CLI directly from the host?

jmannik

@olivierlambert

[18:15 vmhost13 ~]# xe pool-ha-enable heartbeat-sr-uuids=381caeb2-5ad9-8924-365d-4b130c67c064
The server failed to handle your request, due to an internal error. The given message may give details useful for debugging the problem.
message: Not_found

olivierlambert

That's weird. Ping @Team-XAPI-Network and maybe directly @psafont

andriy.sultanov

@jmannik Please upload your /var/log/xensource.log from the time of the error, otherwise it's hard to see what went wrong