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    backup mail report says INTERRUPTED but it's not ?

    Scheduled Pinned Locked Moved Backup
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    • P Offline
      Pilow @Bastien Nollet
      last edited by Pilow

      @Bastien-Nollet new day without false INTERRUPTED
      94dbb451-6567-4d1e-af0a-6d28573416bb-image.png

      the scrutiny of backup email reports made me find a new bug in backups (not reports this time)
      i'll create a new topic about the dreaded BACKUP FELL BACK TO A FULL --> can provoke it on purpose !

      Bastien NolletB 1 Reply Last reply Reply Quote 0
      • Bastien NolletB Offline
        Bastien Nollet Vates 🪐 XO Team @Pilow
        last edited by

        Thanks @Pilow for the tests.

        We'll have to investigate this to fix it more properly than adding a ugly delay.

        P 1 Reply Last reply Reply Quote 1
        • P Offline
          Pilow @Bastien Nollet
          last edited by

          @Bastien-Nollet another good day

          I think i'll swap to feedback if problem is back than problem is not here anymore 😃

          6f10060d-d9fb-4a06-8129-3545e05205e4-image.png

          on your side to find something sexier than delay ^^' but it seems to be a race condition

          Bastien NolletB 1 Reply Last reply Reply Quote 0
          • Bastien NolletB Offline
            Bastien Nollet Vates 🪐 XO Team @Pilow
            last edited by

            Hi @Pilow,

            Thanks again for the feedback, I think now we have enough data to be sure it's indeed a race condition.

            We noticed that the log you sent earlier in this topic is a backup job using a proxy. Could you tell if the backup jobs that ended up with a wrong status in the report were all using a proxy, or not all of them?

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            • P Offline
              Pilow @Bastien Nollet
              last edited by

              @Bastien-Nollet 100% of our backup jobs are done by proxy
              we offload that of main XOA that is purely for administration/management

              Bastien NolletB 1 Reply Last reply Reply Quote 1
              • Bastien NolletB Offline
                Bastien Nollet Vates 🪐 XO Team @Pilow
                last edited by

                Hi @Pilow,

                I've done some more testing and looked at the code, and I wasn't able to reproduce this behaviour once. It's also unclear to me why it can happen.

                We may just add the delay as you did, but 10s is probably too long. Could you try to replace it by a 1s delay instead, and tell us if it's enough?

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                • P Offline
                  Pilow @Bastien Nollet
                  last edited by

                  @Bastien-Nollet okay i'll do that tonight and will report back

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                  • P Offline
                    Pilow @Pilow
                    last edited by

                    26 backups in a row without interruption, spanning 2 days
                    And i'm on the 1 second fix

                    guess it is enough...

                    @Bastien-Nollet said in backup mail report says INTERRUPTED but it's not ?:

                    I've done some more testing and looked at the code, and I wasn't able to reproduce this behaviour once. It's also unclear to me why it can happen.

                    I didn't tell but my Remotes are S3 Remotes... could it be because of that ?

                    Bastien NolletB 1 Reply Last reply Reply Quote 1
                    • Bastien NolletB Offline
                      Bastien Nollet Vates 🪐 XO Team @Pilow
                      last edited by Bastien Nollet

                      Thanks again @Pilow

                      I don't think the remotes being S3 changes something here.

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                      • P Offline
                        Pilow @Bastien Nollet
                        last edited by

                        @Bastien-Nollet oopsy.

                        sadly, INTERRUPTED is back....

                        this is what I see in the backup report (a backup job of 12VMs to same S3 remote, only 1 interrupted...)
                        2e1d522d-a24f-4199-b974-6f55cc968b3c-image.png

                        71865e81-dc63-4db8-892d-65b3562a6ecc-image.png

                        backup JOB in XOA is all green :
                        03abdc57-a761-48d8-8792-0de26dc0f926-{54BD11D9-3000-47FA-A097-8BD0FC6B8AC9}.png

                        621c5379-13a5-4966-af10-3cc37ccf20e0-{0406BF7F-B18D-41E8-AD2A-587E6D4AFCC1}.png

                        Bastien NolletB 1 Reply Last reply Reply Quote 0
                        • Bastien NolletB Offline
                          Bastien Nollet Vates 🪐 XO Team @Pilow
                          last edited by

                          Ok so 1s is slightly not enough, thanks for the update.

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