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    backup mail report says INTERRUPTED but it's not ?

    Scheduled Pinned Locked Moved Backup
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    • Bastien NolletB Offline
      Bastien Nollet Vates 🪐 XO Team @Pilow
      last edited by

      Thanks @Pilow for the tests.

      We'll have to investigate this to fix it more properly than adding a ugly delay.

      P 1 Reply Last reply Reply Quote 1
      • P Offline
        Pilow @Bastien Nollet
        last edited by

        @Bastien-Nollet another good day

        I think i'll swap to feedback if problem is back than problem is not here anymore 😃

        6f10060d-d9fb-4a06-8129-3545e05205e4-image.png

        on your side to find something sexier than delay ^^' but it seems to be a race condition

        Bastien NolletB 1 Reply Last reply Reply Quote 0
        • Bastien NolletB Offline
          Bastien Nollet Vates 🪐 XO Team @Pilow
          last edited by

          Hi @Pilow,

          Thanks again for the feedback, I think now we have enough data to be sure it's indeed a race condition.

          We noticed that the log you sent earlier in this topic is a backup job using a proxy. Could you tell if the backup jobs that ended up with a wrong status in the report were all using a proxy, or not all of them?

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          • P Offline
            Pilow @Bastien Nollet
            last edited by

            @Bastien-Nollet 100% of our backup jobs are done by proxy
            we offload that of main XOA that is purely for administration/management

            Bastien NolletB 1 Reply Last reply Reply Quote 1
            • Bastien NolletB Offline
              Bastien Nollet Vates 🪐 XO Team @Pilow
              last edited by

              Hi @Pilow,

              I've done some more testing and looked at the code, and I wasn't able to reproduce this behaviour once. It's also unclear to me why it can happen.

              We may just add the delay as you did, but 10s is probably too long. Could you try to replace it by a 1s delay instead, and tell us if it's enough?

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              • P Offline
                Pilow @Bastien Nollet
                last edited by

                @Bastien-Nollet okay i'll do that tonight and will report back

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                • P Offline
                  Pilow @Pilow
                  last edited by

                  26 backups in a row without interruption, spanning 2 days
                  And i'm on the 1 second fix

                  guess it is enough...

                  @Bastien-Nollet said in backup mail report says INTERRUPTED but it's not ?:

                  I've done some more testing and looked at the code, and I wasn't able to reproduce this behaviour once. It's also unclear to me why it can happen.

                  I didn't tell but my Remotes are S3 Remotes... could it be because of that ?

                  Bastien NolletB 1 Reply Last reply Reply Quote 1
                  • Bastien NolletB Offline
                    Bastien Nollet Vates 🪐 XO Team @Pilow
                    last edited by Bastien Nollet

                    Thanks again @Pilow

                    I don't think the remotes being S3 changes something here.

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                    • P Offline
                      Pilow @Bastien Nollet
                      last edited by

                      @Bastien-Nollet oopsy.

                      sadly, INTERRUPTED is back....

                      this is what I see in the backup report (a backup job of 12VMs to same S3 remote, only 1 interrupted...)
                      2e1d522d-a24f-4199-b974-6f55cc968b3c-image.png

                      71865e81-dc63-4db8-892d-65b3562a6ecc-image.png

                      backup JOB in XOA is all green :
                      03abdc57-a761-48d8-8792-0de26dc0f926-{54BD11D9-3000-47FA-A097-8BD0FC6B8AC9}.png

                      621c5379-13a5-4966-af10-3cc37ccf20e0-{0406BF7F-B18D-41E8-AD2A-587E6D4AFCC1}.png

                      Bastien NolletB 1 Reply Last reply Reply Quote 0
                      • Bastien NolletB Offline
                        Bastien Nollet Vates 🪐 XO Team @Pilow
                        last edited by

                        Ok so 1s is slightly not enough, thanks for the update.

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