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    Unable to display files in File Restore (failed to setup loop device)

    Scheduled Pinned Locked Moved Xen Orchestra
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    • S Offline
      simonk83 @olivierlambert
      last edited by

      @olivierlambert One does, but that seems fine with the file restore...

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        To rule out a environment issue, you can try to same restore with XOA. If you have the issue too, it means there is a bug in XO. Otherwise, it's your install 🙂

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        • S Offline
          simonk83 @olivierlambert
          last edited by

          @olivierlambert Well... I was just typing out a response about how I can select the smaller partition called Linux just fine but not the bigger partition called root, but when I clicked on root this time it loaded just fine....

          Can't really explain that. I did reboot the VM again a bit ago, but I tried it straight after that and it still didn't work. Now a couple of hours later with no changes at my end it's fine. Odd!

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            Okay, well 😄 We don't have a known issue with that on our support so I suppose it was "env" related 🙂

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            • S Offline
              simonk83 @olivierlambert
              last edited by

              @olivierlambert said in Unable to display files in File Restore (failed to setup loop device):

              Okay, well 😄 We don't have a known issue with that on our support so I suppose it was "env" related 🙂

              Aaaand now it's broken again haha. I'll try what you said and give it a go in XOA when I get a chance, see if it's the same there.

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                Okay, let us know. You can use the trial to unlock all features for 15 days, which is enough to test this 🙂

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                • S Offline
                  simonk83 @olivierlambert
                  last edited by

                  @olivierlambert Ohh I think I've already used it actually. I'll boot up the VM and check.

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    Let me know I can re-extend it 🙂

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                    • S Offline
                      simonk83 @olivierlambert
                      last edited by

                      @olivierlambert Ah thanks, it has indeed expired. Is there any issue having both XO's running at the same time by the way?

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        No problem 🙂 I'll extend your trial

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Extended!

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                          • S Offline
                            simonk83 @olivierlambert
                            last edited by

                            @olivierlambert Thanks for that. Well it seems fine in the main XO so I guess it's a problem with the community version, or at least my install of it (plus something to do with that single VM). Who maintains the community version?

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              There is no "maintenance" but community support if you follow how it's installed from our official documentation: https://xen-orchestra.com/docs/from_the_sources.html

                              If you use something else (like a 3rd party script), then create an issue on the GH repo where you found the script 🙂

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                              • S Offline
                                simonk83 @olivierlambert
                                last edited by

                                @olivierlambert Yep cool, thanks for your help 🙂

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