xoa-updater failing
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Hi,
I just installed and configured fresh XOA vm and having troubles to run update on it.
[13:39 12] xoa@xoa:~$ xoa-updater --upgrade stable selected New versions available: xo-server 5.46.0 xo-web-free 5.46.0 xoa-cli 0.14.0 Downloading packages... xo-server ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ ok ✔ xo-web-free .................................................................................................................................................................................................................................................................................................................................................................. ok ✔ xoa-cli .................................................................................................................................................................................................................... ok ✔ Installing packages... xo-server ✔ ✖ Command failed: npm i -g --unsafe-perm --silent --proxy http://repoproxy01.syspay.com:3128 /tmp/1568295590593/xo-server.tgz /usr/local/bin/run-vhd-test -> /usr/local/lib/node_modules/xo-server/bin/run-vhd-test /usr/local/bin/xo-server -> /usr/local/lib/node_modules/xo-server/bin/xo-server /usr/local/bin/xo-server-logs -> /usr/local/lib/node_modules/xo-server/bin/xo-server-logs /usr/local/bin/xo-server-recover-account -> /usr/local/lib/node_modules/xo-server/bin/xo-server-recover-account [bcrypt] Success: "/usr/local/lib/node_modules/xo-server/node_modules/bcrypt/lib/binding/bcrypt_lib.node" already installed Pass --update-binary to reinstall or --build-from-source to recompile /usr/local/lib └── (empty) logs: Sep 12 13:39:53 xoa xoa-updater[3202]: Installing packages... Sep 12 13:39:54 xoa xoa-updater[3202]: [27B blob data] Sep 12 13:41:27 xoa xoa-updater[3202]: [27B blob data] Sep 12 13:41:27 xoa xoa-updater[3202]: [Thu Sep 12 2019 13:41:27 GMT+0000 (UTC)] ERROR Command failed: npm i -g --unsafe-perm --silent --proxy http://repoproxy01.syspay.com:3128 /tmp/1568295590593/xo-server.tgz Sep 12 13:41:27 xoa xoa-updater[3202]: /usr/local/bin/run-vhd-test -> /usr/local/lib/node_modules/xo-server/bin/run-vhd-test Sep 12 13:41:27 xoa xoa-updater[3202]: /usr/local/bin/xo-server -> /usr/local/lib/node_modules/xo-server/bin/xo-server Sep 12 13:41:27 xoa xoa-updater[3202]: /usr/local/bin/xo-server-logs -> /usr/local/lib/node_modules/xo-server/bin/xo-server-logs Sep 12 13:41:27 xoa xoa-updater[3202]: /usr/local/bin/xo-server-recover-account -> /usr/local/lib/node_modules/xo-server/bin/xo-server-recover-account Sep 12 13:41:27 xoa xoa-updater[3202]: [bcrypt] Success: "/usr/local/lib/node_modules/xo-server/node_modules/bcrypt/lib/binding/bcrypt_lib.node" already installed Sep 12 13:41:27 xoa xoa-updater[3202]: Pass --update-binary to reinstall or --build-from-source to recompile Sep 12 13:41:27 xoa xoa-updater[3202]: /usr/local/lib Sep 12 13:41:27 xoa xoa-updater[3202]: └── (empty) -
Do you have a proxy that intercepts SSL?
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yes
is this the problem ?
1568295590.772 71 10.99.4.23 TCP_TUNNEL/200 3883 CONNECT xen-orchestra.com:443 - HIER_DIRECT/212.83.180.141 - 1568295592.356 1576 10.99.4.23 TCP_TUNNEL/200 14844401 CONNECT xen-orchestra.com:443 - HIER_DIRECT/212.83.180.141 - 1568295593.247 799 10.99.4.23 TCP_TUNNEL/200 5670500 CONNECT xen-orchestra.com:443 - HIER_DIRECT/212.83.180.141 - 1568295593.699 394 10.99.4.23 TCP_TUNNEL/200 3335409 CONNECT xen-orchestra.com:443 - HIER_DIRECT/212.83.180.141 - 1568295663.435 0 10.99.4.23 TCP_DENIED/403 2069 CONNECT nodejs.org:443 - HIER_NONE/- text/html 1568295664.079 0 10.99.4.23 TCP_DENIED/403 2011 CONNECT github.com:443 - HIER_NONE/- text/html 1568295664.542 0 10.99.4.23 TCP_DENIED/403 2069 CONNECT nodejs.org:443 - HIER_NONE/- text/html -
Please see https://xen-orchestra.com/docs/troubleshooting.html#behind-a-transparent-proxy
If it's still a problem, please report or ideally open a support ticket so we can take a look remotely
Also quick ping to @julien-f while he's around
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@psutty I don't see anything obvious, as @olivierlambert said, please open a support ticket for more advanced support.
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is it the updater who is trying to reach nodejs.org and github.com 443 ?
1568296381.804 0 10.99.4.23 TCP_DENIED/403 2069 CONNECT nodejs.org:443 - HIER_NONE/- text/html
1568296382.483 0 10.99.4.23 TCP_DENIED/403 2011 CONNECT github.com:443 - HIER_NONE/- text/html
1568296382.942 0 10.99.4.23 TCP_DENIED/403 2069 CONNECT nodejs.org:443 - HIER_NONE/- text/html -
@olivierlambert said in xoa-updater failing:
https://xen-orchestra.com/docs/troubleshooting.html#behind-a-transparent-proxy
that did not help
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IIRC we have something in the pipes to solve this, but not yet. Please open a support ticket so we can continue discuss with more details related to your infrastructure
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