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    S3 / Wasabi Backup

    Scheduled Pinned Locked Moved Xen Orchestra
    47 Posts 7 Posters 13.9k Views 2 Watching
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    • K Offline
      klou @nraynaud
      last edited by

      @nraynaud

      If it helps, I'm reasonably certain that I was able to backup and upload similarly sized VMs previously without memory issues, before the 50GB+ chunking changes.

      1 Reply Last reply Reply Quote 1
      • nraynaudN Offline
        nraynaud XCP-ng Team
        last edited by

        On it!

        1 Reply Last reply Reply Quote 0
        • nraynaudN Offline
          nraynaud XCP-ng Team
          last edited by

          @klou, I see no obvious error, and I can't reproduce to really hunt it.

          Since you're building from the sources, would you mind running a special test branch for me in a few days?

          Right now, my working copy is tied up with something else that I would like to finish first.

          Thanks,
          Nicolas.

          K 1 Reply Last reply Reply Quote 0
          • K Offline
            klou @nraynaud
            last edited by

            @nraynaud Sorry about dropping this for a while. If you want to pick it back up, let me know and I'll try to test changes as well.

            1 Reply Last reply Reply Quote 0
            • D Offline
              DodgeThis
              last edited by DodgeThis

              I'm getting this errors on big vms:

              {
                "data": {
                  "mode": "full",
                  "reportWhen": "failure"
                },
                "id": "1605563266089",
                "jobId": "abfed8aa-b445-4c94-be5c-b6ed723792b8",
                "jobName": "amazonteste",
                "message": "backup",
                "scheduleId": "44840d13-2302-45ae-9460-53ed451183ed",
                "start": 1605563266089,
                "status": "failure",
                "infos": [
                  {
                    "data": {
                      "vms": [
                        "68b2bf30-8693-8419-20ab-18162d4042aa",
                        "fbea839a-72ac-ca3d-51e5-d4248e363d72",
                        "b24d8810-b7f5-5576-af97-6a6d5f9a8730"
                      ]
                    },
                    "message": "vms"
                  }
                ],
                "tasks": [
                  {
                    "data": {
                      "type": "VM",
                      "id": "68b2bf30-8693-8419-20ab-18162d4042aa"
                    },
                    "id": "1605563266118:0",
                    "message": "Starting backup of TEST. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
                    "start": 1605563266118,
                    "status": "failure",
                    "tasks": [
                      {
                        "id": "1605563266136",
                        "message": "snapshot",
                        "start": 1605563266136,
                        "status": "success",
                        "end": 1605563271882,
                        "result": "a700da10-a281-a124-8283-970aa7675d39"
                      },
                      {
                        "id": "1605563271885",
                        "message": "add metadata to snapshot",
                        "start": 1605563271885,
                        "status": "success",
                        "end": 1605563271899
                      },
                      {
                        "id": "1605563272085",
                        "message": "waiting for uptodate snapshot record",
                        "start": 1605563272085,
                        "status": "success",
                        "end": 1605563272287
                      },
                      {
                        "id": "1605563272340",
                        "message": "start VM export",
                        "start": 1605563272340,
                        "status": "success",
                        "end": 1605563272362
                      },
                      {
                        "data": {
                          "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
                          "type": "remote"
                        },
                        "id": "1605563272372",
                        "message": "export",
                        "start": 1605563272372,
                        "status": "failure",
                        "tasks": [
                          {
                            "id": "1605563273029",
                            "message": "transfer",
                            "start": 1605563273029,
                            "status": "failure",
                            "end": 1605563715136,
                            "result": {
                              "message": "write EPIPE",
                              "errno": "EPIPE",
                              "code": "NetworkingError",
                              "syscall": "write",
                              "region": "eu-central-1",
                              "hostname": "s3.eu-central-1.amazonaws.com",
                              "retryable": true,
                              "time": "2020-11-16T21:55:08.319Z",
                              "name": "NetworkingError",
                              "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                            }
                          }
                        ],
                        "end": 1605563715348,
                        "result": {
                          "message": "write EPIPE",
                          "errno": "EPIPE",
                          "code": "NetworkingError",
                          "syscall": "write",
                          "region": "eu-central-1",
                          "hostname": "s3.eu-central-1.amazonaws.com",
                          "retryable": true,
                          "time": "2020-11-16T21:55:08.319Z",
                          "name": "NetworkingError",
                          "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                        }
                      },
                      {
                        "id": "1605563717917",
                        "message": "set snapshot.other_config[xo:backup:exported]",
                        "start": 1605563717917,
                        "status": "success",
                        "end": 1605563721061
                      }
                    ],
                    "end": 1605564045507
                  },
                  {
                    "data": {
                      "type": "VM",
                      "id": "fbea839a-72ac-ca3d-51e5-d4248e363d72"
                    },
                    "id": "1605564045510",
                    "message": "Starting backup of DESKTOPGREEN. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
                    "start": 1605564045510,
                    "status": "failure",
                    "tasks": [
                      {
                        "id": "1605564045533",
                        "message": "snapshot",
                        "start": 1605564045533,
                        "status": "success",
                        "end": 1605564047224,
                        "result": "3e5fb1b5-c93e-f242-95a2-90757b38f727"
                      },
                      {
                        "id": "1605564047229",
                        "message": "add metadata to snapshot",
                        "start": 1605564047229,
                        "status": "success",
                        "end": 1605564047240
                      },
                      {
                        "id": "1605564047429",
                        "message": "waiting for uptodate snapshot record",
                        "start": 1605564047429,
                        "status": "success",
                        "end": 1605564047631
                      },
                      {
                        "id": "1605564047634",
                        "message": "start VM export",
                        "start": 1605564047634,
                        "status": "success",
                        "end": 1605564047652
                      },
                      {
                        "data": {
                          "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
                          "type": "remote"
                        },
                        "id": "1605564047657",
                        "message": "export",
                        "start": 1605564047657,
                        "status": "failure",
                        "tasks": [
                          {
                            "id": "1605564048778",
                            "message": "transfer",
                            "start": 1605564048778,
                            "status": "failure",
                            "end": 1605564534530,
                            "result": {
                              "message": "write EPIPE",
                              "errno": "EPIPE",
                              "code": "NetworkingError",
                              "syscall": "write",
                              "region": "eu-central-1",
                              "hostname": "s3.eu-central-1.amazonaws.com",
                              "retryable": true,
                              "time": "2020-11-16T22:08:35.991Z",
                              "name": "NetworkingError",
                              "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                            }
                          }
                        ],
                        "end": 1605564534693,
                        "result": {
                          "message": "write EPIPE",
                          "errno": "EPIPE",
                          "code": "NetworkingError",
                          "syscall": "write",
                          "region": "eu-central-1",
                          "hostname": "s3.eu-central-1.amazonaws.com",
                          "retryable": true,
                          "time": "2020-11-16T22:08:35.991Z",
                          "name": "NetworkingError",
                          "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                        }
                      },
                      {
                        "id": "1605564535540",
                        "message": "set snapshot.other_config[xo:backup:exported]",
                        "start": 1605564535540,
                        "status": "success",
                        "end": 1605564538346
                      }
                    ],
                    "end": 1605571759789
                  },
                  {
                    "data": {
                      "type": "VM",
                      "id": "b24d8810-b7f5-5576-af97-6a6d5f9a8730"
                    },
                    "id": "1605571759883",
                    "message": "Starting backup of grayLog. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
                    "start": 1605571759883,
                    "status": "failure",
                    "tasks": [
                      {
                        "id": "1605571759912",
                        "message": "snapshot",
                        "start": 1605571759912,
                        "status": "success",
                        "end": 1605571773047,
                        "result": "600bf528-8c1d-5035-1876-615e1dd89fea"
                      },
                      {
                        "id": "1605571773051",
                        "message": "add metadata to snapshot",
                        "start": 1605571773051,
                        "status": "success",
                        "end": 1605571773081
                      },
                      {
                        "id": "1605571773391",
                        "message": "waiting for uptodate snapshot record",
                        "start": 1605571773391,
                        "status": "success",
                        "end": 1605571773601
                      },
                      {
                        "id": "1605571773603",
                        "message": "start VM export",
                        "start": 1605571773603,
                        "status": "success",
                        "end": 1605571773687
                      },
                      {
                        "data": {
                          "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
                          "type": "remote"
                        },
                        "id": "1605571773719",
                        "message": "export",
                        "start": 1605571773719,
                        "status": "failure",
                        "tasks": [
                          {
                            "id": "1605571774218",
                            "message": "transfer",
                            "start": 1605571774218,
                            "status": "failure",
                            "end": 1605572239807,
                            "result": {
                              "message": "write EPIPE",
                              "errno": "EPIPE",
                              "code": "NetworkingError",
                              "syscall": "write",
                              "region": "eu-central-1",
                              "hostname": "s3.eu-central-1.amazonaws.com",
                              "retryable": true,
                              "time": "2020-11-17T00:17:01.143Z",
                              "name": "NetworkingError",
                              "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                            }
                          }
                        ],
                        "end": 1605572239942,
                        "result": {
                          "message": "write EPIPE",
                          "errno": "EPIPE",
                          "code": "NetworkingError",
                          "syscall": "write",
                          "region": "eu-central-1",
                          "hostname": "s3.eu-central-1.amazonaws.com",
                          "retryable": true,
                          "time": "2020-11-17T00:17:01.143Z",
                          "name": "NetworkingError",
                          "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                        }
                      },
                      {
                        "id": "1605572242195",
                        "message": "set snapshot.other_config[xo:backup:exported]",
                        "start": 1605572242195,
                        "status": "success",
                        "end": 1605572246834
                      }
                    ],
                    "end": 1605572705448
                  }
                ],
                "end": 1605572705499
              }
              

              also delta backup have the same problem

              1 Reply Last reply Reply Quote 0
              • C Offline
                cdbessig
                last edited by

                @nraynaud on my env I received the following error:

                The request signature we calculated does not match the signature you provided. Check your key and signing method.
                
                nraynaudN 1 Reply Last reply Reply Quote 0
                • nraynaudN Offline
                  nraynaud XCP-ng Team @cdbessig
                  last edited by

                  @cdbessig I fixed an error like that in version 5.51.1 (2020-10-14), are you using a version more recent than that?

                  Nicolas.

                  C 1 Reply Last reply Reply Quote 0
                  • C Offline
                    cdbessig @nraynaud
                    last edited by

                    @nraynaud xo-server 5.66.1 xo-web 5.69.0

                    DanpD 1 Reply Last reply Reply Quote 0
                    • DanpD Offline
                      Danp Pro Support Team @cdbessig
                      last edited by

                      @cdbessig That's release is from 2020-09-04, so you should upgrade to take advantage of the latest fixes.

                      1 Reply Last reply Reply Quote 0
                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by olivierlambert

                        It's also explained very clearly here: https://xen-orchestra.com/docs/community.html (in the first point)

                        Always update to latest code available before reporting a problem 🙂

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