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    S3 / Wasabi Backup

    Scheduled Pinned Locked Moved Xen Orchestra
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      It shouldn't be the case. Are you using XOA or XO from the sources?

      K 1 Reply Last reply Reply Quote 0
      • K Offline
        klou @olivierlambert
        last edited by klou

        @olivierlambert From sources. Latest pull was last Friday, so 5.68.0/5.72.0.

        Memory usage is relatively stable around 1.4 GB (most of this morning, with --max-old-space-size=2560) , balloons during a S3 backup job, and then goes back down to 1.4 GB when transfer is complete.

        a4944018-7ad0-4b75-b540-c2a103228fc1-image.png

        edit: The above was a backup without compression.

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Ping @nraynaud

          Also @klou could you test it on XOA latest please?

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          • K Offline
            klou @olivierlambert
            last edited by klou

            @olivierlambert

            OK, DL'ed/Registered XOA, bumped it to 6 GB just in case (VM only, not the node process).

            Updated to XOA latest channel, 5.51.1 (5.68.0/5.72.0). (p.s. thanks for the config backup/restore function. Needed to restart the VM or xo-server, but retained my S3 remote settings.)

            First is a pfSense VM, ~600 MB after zstd. The initial 5+GB usage is VM bootup.
            808b296f-54a7-4fd3-906b-6dd18e543210-image.png

            Next is the same VM that I used for the previous tests. ~7GB after ztsd. The job started around 9:30, where the initial ramp-up occurred (during snapshot and transfer start). Then it jumped further to 5+ GB.
            e513c294-0b05-4e73-8b5b-21f9d4af944e-image.png

            That's about as clear as I can get in the 10 minute window. It finished, dropped down to 3.5GB, and then eventually back to 1.4GB.

            DanpD 1 Reply Last reply Reply Quote 0
            • DanpD Offline
              Danp Pro Support Team @klou
              last edited by

              @klou Did you try it without increasing the memory in XOA?

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              • K Offline
                klou @Danp
                last edited by

                @Danp

                Just did, reduced to 2GB RAM. The pfSense Backup was about the same, except the post-backup idle state was around 900MB usage.

                The 2nd VM bombed out with an "Interrupted" transfer status (similar to a few posts above).

                b15efd75-9f70-4089-a7c0-84e0445a3ba1-image.png

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                • nraynaudN Offline
                  nraynaud XCP-ng Team
                  last edited by

                  @klou is it happening in a full backup? (this question will help me look at the right place in the code)

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                  • K Offline
                    klou @nraynaud
                    last edited by

                    @nraynaud

                    Yes, Full Backup, target is S3, both with or without compression.

                    (Side note: I didn't realize that Delta Backups were possible with S3. This could be significant in storage space. But I also assume that this is *nix VMs only?)

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                    • nraynaudN Offline
                      nraynaud XCP-ng Team
                      last edited by

                      @klou
                      thanks.

                      I assume all kinds of VMs can be backed up in delta. I don't have any connection between the VM type and the remote type.

                      K 1 Reply Last reply Reply Quote 0
                      • K Offline
                        klou @nraynaud
                        last edited by

                        @nraynaud

                        If it helps, I'm reasonably certain that I was able to backup and upload similarly sized VMs previously without memory issues, before the 50GB+ chunking changes.

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                        • nraynaudN Offline
                          nraynaud XCP-ng Team
                          last edited by

                          On it!

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                          • nraynaudN Offline
                            nraynaud XCP-ng Team
                            last edited by

                            @klou, I see no obvious error, and I can't reproduce to really hunt it.

                            Since you're building from the sources, would you mind running a special test branch for me in a few days?

                            Right now, my working copy is tied up with something else that I would like to finish first.

                            Thanks,
                            Nicolas.

                            K 1 Reply Last reply Reply Quote 0
                            • K Offline
                              klou @nraynaud
                              last edited by

                              @nraynaud Sorry about dropping this for a while. If you want to pick it back up, let me know and I'll try to test changes as well.

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                              • D Offline
                                DodgeThis
                                last edited by DodgeThis

                                I'm getting this errors on big vms:

                                {
                                  "data": {
                                    "mode": "full",
                                    "reportWhen": "failure"
                                  },
                                  "id": "1605563266089",
                                  "jobId": "abfed8aa-b445-4c94-be5c-b6ed723792b8",
                                  "jobName": "amazonteste",
                                  "message": "backup",
                                  "scheduleId": "44840d13-2302-45ae-9460-53ed451183ed",
                                  "start": 1605563266089,
                                  "status": "failure",
                                  "infos": [
                                    {
                                      "data": {
                                        "vms": [
                                          "68b2bf30-8693-8419-20ab-18162d4042aa",
                                          "fbea839a-72ac-ca3d-51e5-d4248e363d72",
                                          "b24d8810-b7f5-5576-af97-6a6d5f9a8730"
                                        ]
                                      },
                                      "message": "vms"
                                    }
                                  ],
                                  "tasks": [
                                    {
                                      "data": {
                                        "type": "VM",
                                        "id": "68b2bf30-8693-8419-20ab-18162d4042aa"
                                      },
                                      "id": "1605563266118:0",
                                      "message": "Starting backup of TEST. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
                                      "start": 1605563266118,
                                      "status": "failure",
                                      "tasks": [
                                        {
                                          "id": "1605563266136",
                                          "message": "snapshot",
                                          "start": 1605563266136,
                                          "status": "success",
                                          "end": 1605563271882,
                                          "result": "a700da10-a281-a124-8283-970aa7675d39"
                                        },
                                        {
                                          "id": "1605563271885",
                                          "message": "add metadata to snapshot",
                                          "start": 1605563271885,
                                          "status": "success",
                                          "end": 1605563271899
                                        },
                                        {
                                          "id": "1605563272085",
                                          "message": "waiting for uptodate snapshot record",
                                          "start": 1605563272085,
                                          "status": "success",
                                          "end": 1605563272287
                                        },
                                        {
                                          "id": "1605563272340",
                                          "message": "start VM export",
                                          "start": 1605563272340,
                                          "status": "success",
                                          "end": 1605563272362
                                        },
                                        {
                                          "data": {
                                            "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
                                            "type": "remote"
                                          },
                                          "id": "1605563272372",
                                          "message": "export",
                                          "start": 1605563272372,
                                          "status": "failure",
                                          "tasks": [
                                            {
                                              "id": "1605563273029",
                                              "message": "transfer",
                                              "start": 1605563273029,
                                              "status": "failure",
                                              "end": 1605563715136,
                                              "result": {
                                                "message": "write EPIPE",
                                                "errno": "EPIPE",
                                                "code": "NetworkingError",
                                                "syscall": "write",
                                                "region": "eu-central-1",
                                                "hostname": "s3.eu-central-1.amazonaws.com",
                                                "retryable": true,
                                                "time": "2020-11-16T21:55:08.319Z",
                                                "name": "NetworkingError",
                                                "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                              }
                                            }
                                          ],
                                          "end": 1605563715348,
                                          "result": {
                                            "message": "write EPIPE",
                                            "errno": "EPIPE",
                                            "code": "NetworkingError",
                                            "syscall": "write",
                                            "region": "eu-central-1",
                                            "hostname": "s3.eu-central-1.amazonaws.com",
                                            "retryable": true,
                                            "time": "2020-11-16T21:55:08.319Z",
                                            "name": "NetworkingError",
                                            "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                          }
                                        },
                                        {
                                          "id": "1605563717917",
                                          "message": "set snapshot.other_config[xo:backup:exported]",
                                          "start": 1605563717917,
                                          "status": "success",
                                          "end": 1605563721061
                                        }
                                      ],
                                      "end": 1605564045507
                                    },
                                    {
                                      "data": {
                                        "type": "VM",
                                        "id": "fbea839a-72ac-ca3d-51e5-d4248e363d72"
                                      },
                                      "id": "1605564045510",
                                      "message": "Starting backup of DESKTOPGREEN. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
                                      "start": 1605564045510,
                                      "status": "failure",
                                      "tasks": [
                                        {
                                          "id": "1605564045533",
                                          "message": "snapshot",
                                          "start": 1605564045533,
                                          "status": "success",
                                          "end": 1605564047224,
                                          "result": "3e5fb1b5-c93e-f242-95a2-90757b38f727"
                                        },
                                        {
                                          "id": "1605564047229",
                                          "message": "add metadata to snapshot",
                                          "start": 1605564047229,
                                          "status": "success",
                                          "end": 1605564047240
                                        },
                                        {
                                          "id": "1605564047429",
                                          "message": "waiting for uptodate snapshot record",
                                          "start": 1605564047429,
                                          "status": "success",
                                          "end": 1605564047631
                                        },
                                        {
                                          "id": "1605564047634",
                                          "message": "start VM export",
                                          "start": 1605564047634,
                                          "status": "success",
                                          "end": 1605564047652
                                        },
                                        {
                                          "data": {
                                            "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
                                            "type": "remote"
                                          },
                                          "id": "1605564047657",
                                          "message": "export",
                                          "start": 1605564047657,
                                          "status": "failure",
                                          "tasks": [
                                            {
                                              "id": "1605564048778",
                                              "message": "transfer",
                                              "start": 1605564048778,
                                              "status": "failure",
                                              "end": 1605564534530,
                                              "result": {
                                                "message": "write EPIPE",
                                                "errno": "EPIPE",
                                                "code": "NetworkingError",
                                                "syscall": "write",
                                                "region": "eu-central-1",
                                                "hostname": "s3.eu-central-1.amazonaws.com",
                                                "retryable": true,
                                                "time": "2020-11-16T22:08:35.991Z",
                                                "name": "NetworkingError",
                                                "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                              }
                                            }
                                          ],
                                          "end": 1605564534693,
                                          "result": {
                                            "message": "write EPIPE",
                                            "errno": "EPIPE",
                                            "code": "NetworkingError",
                                            "syscall": "write",
                                            "region": "eu-central-1",
                                            "hostname": "s3.eu-central-1.amazonaws.com",
                                            "retryable": true,
                                            "time": "2020-11-16T22:08:35.991Z",
                                            "name": "NetworkingError",
                                            "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                          }
                                        },
                                        {
                                          "id": "1605564535540",
                                          "message": "set snapshot.other_config[xo:backup:exported]",
                                          "start": 1605564535540,
                                          "status": "success",
                                          "end": 1605564538346
                                        }
                                      ],
                                      "end": 1605571759789
                                    },
                                    {
                                      "data": {
                                        "type": "VM",
                                        "id": "b24d8810-b7f5-5576-af97-6a6d5f9a8730"
                                      },
                                      "id": "1605571759883",
                                      "message": "Starting backup of grayLog. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
                                      "start": 1605571759883,
                                      "status": "failure",
                                      "tasks": [
                                        {
                                          "id": "1605571759912",
                                          "message": "snapshot",
                                          "start": 1605571759912,
                                          "status": "success",
                                          "end": 1605571773047,
                                          "result": "600bf528-8c1d-5035-1876-615e1dd89fea"
                                        },
                                        {
                                          "id": "1605571773051",
                                          "message": "add metadata to snapshot",
                                          "start": 1605571773051,
                                          "status": "success",
                                          "end": 1605571773081
                                        },
                                        {
                                          "id": "1605571773391",
                                          "message": "waiting for uptodate snapshot record",
                                          "start": 1605571773391,
                                          "status": "success",
                                          "end": 1605571773601
                                        },
                                        {
                                          "id": "1605571773603",
                                          "message": "start VM export",
                                          "start": 1605571773603,
                                          "status": "success",
                                          "end": 1605571773687
                                        },
                                        {
                                          "data": {
                                            "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
                                            "type": "remote"
                                          },
                                          "id": "1605571773719",
                                          "message": "export",
                                          "start": 1605571773719,
                                          "status": "failure",
                                          "tasks": [
                                            {
                                              "id": "1605571774218",
                                              "message": "transfer",
                                              "start": 1605571774218,
                                              "status": "failure",
                                              "end": 1605572239807,
                                              "result": {
                                                "message": "write EPIPE",
                                                "errno": "EPIPE",
                                                "code": "NetworkingError",
                                                "syscall": "write",
                                                "region": "eu-central-1",
                                                "hostname": "s3.eu-central-1.amazonaws.com",
                                                "retryable": true,
                                                "time": "2020-11-17T00:17:01.143Z",
                                                "name": "NetworkingError",
                                                "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                              }
                                            }
                                          ],
                                          "end": 1605572239942,
                                          "result": {
                                            "message": "write EPIPE",
                                            "errno": "EPIPE",
                                            "code": "NetworkingError",
                                            "syscall": "write",
                                            "region": "eu-central-1",
                                            "hostname": "s3.eu-central-1.amazonaws.com",
                                            "retryable": true,
                                            "time": "2020-11-17T00:17:01.143Z",
                                            "name": "NetworkingError",
                                            "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
                                          }
                                        },
                                        {
                                          "id": "1605572242195",
                                          "message": "set snapshot.other_config[xo:backup:exported]",
                                          "start": 1605572242195,
                                          "status": "success",
                                          "end": 1605572246834
                                        }
                                      ],
                                      "end": 1605572705448
                                    }
                                  ],
                                  "end": 1605572705499
                                }
                                

                                also delta backup have the same problem

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                                • C Offline
                                  cdbessig
                                  last edited by

                                  @nraynaud on my env I received the following error:

                                  The request signature we calculated does not match the signature you provided. Check your key and signing method.
                                  
                                  nraynaudN 1 Reply Last reply Reply Quote 0
                                  • nraynaudN Offline
                                    nraynaud XCP-ng Team @cdbessig
                                    last edited by

                                    @cdbessig I fixed an error like that in version 5.51.1 (2020-10-14), are you using a version more recent than that?

                                    Nicolas.

                                    C 1 Reply Last reply Reply Quote 0
                                    • C Offline
                                      cdbessig @nraynaud
                                      last edited by

                                      @nraynaud xo-server 5.66.1 xo-web 5.69.0

                                      DanpD 1 Reply Last reply Reply Quote 0
                                      • DanpD Offline
                                        Danp Pro Support Team @cdbessig
                                        last edited by

                                        @cdbessig That's release is from 2020-09-04, so you should upgrade to take advantage of the latest fixes.

                                        1 Reply Last reply Reply Quote 0
                                        • olivierlambertO Offline
                                          olivierlambert Vates 🪐 Co-Founder CEO
                                          last edited by olivierlambert

                                          It's also explained very clearly here: https://xen-orchestra.com/docs/community.html (in the first point)

                                          Always update to latest code available before reporting a problem 🙂

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