S3 / Wasabi Backup

olivierlambert

Your xo-server process crashed, so it's expected that your backup is interrupted.

Because you are using it from sources, I can't be sure about the issue origin, but here I have the feeling you got out of memory and Node process crashed.

klou

Thanks for the hint. The upload still eventually times out now (after 12000ms of inactivity somewhere), and I still have sporadic TimeOutErrors (see above) during the transfer.

However, the xo-server process doesn't obviously crash anymore after I increased VM memory from 3GB to 4GB. I see that XOA defaults to 2GB -- what's recommended at this point (~30 VMs, 3 hosts)?

With both 3GB or 4GB, top shows the node process taking ~90% of memory during a transfer. I wonder if it's buffering the entire upload chunk in memory?

With that in mind, I increased to 5.5GB, since the largest upload chunk should be 5GB. And it completed the upload successfully, though still using 90% memory throughout the process. This ended up being a 6GB upload, after zstd.

olivierlambert

It shouldn't buffer anything. Also increasing VM memory won't change the Node process memory. The cache is used by the system because there's RAM, but what matters in the Node memory. See https://xen-orchestra.com/docs/troubleshooting.html#memory

klou

@olivierlambert

Again, thanks for the help with this.

Whether or not the node process is actually using that much (I've been reading that by default, it maxes around 1.4 GB, but I just increased that with --max-old-space-size=2560), larger S3 backups/transfers are still only successful if I increase XO VM memory to > 5 GB.

A recent backup run showed overall usage ballooned to 5.5+ GB during the backup, and then went back to ~1.4GB afterwards.

I don't know if this is intended behavior or if you want to finetune it later, but leaving the VM at 6 GB works for me.

olivierlambert

It shouldn't be the case. Are you using XOA or XO from the sources?

klou

@olivierlambert From sources. Latest pull was last Friday, so 5.68.0/5.72.0.

Memory usage is relatively stable around 1.4 GB (most of this morning, with --max-old-space-size=2560) , balloons during a S3 backup job, and then goes back down to 1.4 GB when transfer is complete.

edit: The above was a backup without compression.

olivierlambert

Ping @nraynaud

Also @klou could you test it on XOA latest please?

klou

@olivierlambert

OK, DL'ed/Registered XOA, bumped it to 6 GB just in case (VM only, not the node process).

Updated to XOA latest channel, 5.51.1 (5.68.0/5.72.0). (p.s. thanks for the config backup/restore function. Needed to restart the VM or xo-server, but retained my S3 remote settings.)

First is a pfSense VM, ~600 MB after zstd. The initial 5+GB usage is VM bootup.

Next is the same VM that I used for the previous tests. ~7GB after ztsd. The job started around 9:30, where the initial ramp-up occurred (during snapshot and transfer start). Then it jumped further to 5+ GB.

That's about as clear as I can get in the 10 minute window. It finished, dropped down to 3.5GB, and then eventually back to 1.4GB.

Danp

@klou Did you try it without increasing the memory in XOA?

klou

@Danp

Just did, reduced to 2GB RAM. The pfSense Backup was about the same, except the post-backup idle state was around 900MB usage.

The 2nd VM bombed out with an "Interrupted" transfer status (similar to a few posts above).

nraynaud

@klou is it happening in a full backup? (this question will help me look at the right place in the code)

klou

@nraynaud

Yes, Full Backup, target is S3, both with or without compression.

(Side note: I didn't realize that Delta Backups were possible with S3. This could be significant in storage space. But I also assume that this is *nix VMs only?)

nraynaud

@klou
thanks.

I assume all kinds of VMs can be backed up in delta. I don't have any connection between the VM type and the remote type.

klou

@nraynaud

If it helps, I'm reasonably certain that I was able to backup and upload similarly sized VMs previously without memory issues, before the 50GB+ chunking changes.

nraynaud

On it!

nraynaud

@klou, I see no obvious error, and I can't reproduce to really hunt it.

Since you're building from the sources, would you mind running a special test branch for me in a few days?

Right now, my working copy is tied up with something else that I would like to finish first.

Thanks,
Nicolas.

klou

@nraynaud Sorry about dropping this for a while. If you want to pick it back up, let me know and I'll try to test changes as well.

DodgeThis

I'm getting this errors on big vms:

{
  "data": {
    "mode": "full",
    "reportWhen": "failure"
  },
  "id": "1605563266089",
  "jobId": "abfed8aa-b445-4c94-be5c-b6ed723792b8",
  "jobName": "amazonteste",
  "message": "backup",
  "scheduleId": "44840d13-2302-45ae-9460-53ed451183ed",
  "start": 1605563266089,
  "status": "failure",
  "infos": [
    {
      "data": {
        "vms": [
          "68b2bf30-8693-8419-20ab-18162d4042aa",
          "fbea839a-72ac-ca3d-51e5-d4248e363d72",
          "b24d8810-b7f5-5576-af97-6a6d5f9a8730"
        ]
      },
      "message": "vms"
    }
  ],
  "tasks": [
    {
      "data": {
        "type": "VM",
        "id": "68b2bf30-8693-8419-20ab-18162d4042aa"
      },
      "id": "1605563266118:0",
      "message": "Starting backup of TEST. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
      "start": 1605563266118,
      "status": "failure",
      "tasks": [
        {
          "id": "1605563266136",
          "message": "snapshot",
          "start": 1605563266136,
          "status": "success",
          "end": 1605563271882,
          "result": "a700da10-a281-a124-8283-970aa7675d39"
        },
        {
          "id": "1605563271885",
          "message": "add metadata to snapshot",
          "start": 1605563271885,
          "status": "success",
          "end": 1605563271899
        },
        {
          "id": "1605563272085",
          "message": "waiting for uptodate snapshot record",
          "start": 1605563272085,
          "status": "success",
          "end": 1605563272287
        },
        {
          "id": "1605563272340",
          "message": "start VM export",
          "start": 1605563272340,
          "status": "success",
          "end": 1605563272362
        },
        {
          "data": {
            "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
            "type": "remote"
          },
          "id": "1605563272372",
          "message": "export",
          "start": 1605563272372,
          "status": "failure",
          "tasks": [
            {
              "id": "1605563273029",
              "message": "transfer",
              "start": 1605563273029,
              "status": "failure",
              "end": 1605563715136,
              "result": {
                "message": "write EPIPE",
                "errno": "EPIPE",
                "code": "NetworkingError",
                "syscall": "write",
                "region": "eu-central-1",
                "hostname": "s3.eu-central-1.amazonaws.com",
                "retryable": true,
                "time": "2020-11-16T21:55:08.319Z",
                "name": "NetworkingError",
                "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
              }
            }
          ],
          "end": 1605563715348,
          "result": {
            "message": "write EPIPE",
            "errno": "EPIPE",
            "code": "NetworkingError",
            "syscall": "write",
            "region": "eu-central-1",
            "hostname": "s3.eu-central-1.amazonaws.com",
            "retryable": true,
            "time": "2020-11-16T21:55:08.319Z",
            "name": "NetworkingError",
            "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
          }
        },
        {
          "id": "1605563717917",
          "message": "set snapshot.other_config[xo:backup:exported]",
          "start": 1605563717917,
          "status": "success",
          "end": 1605563721061
        }
      ],
      "end": 1605564045507
    },
    {
      "data": {
        "type": "VM",
        "id": "fbea839a-72ac-ca3d-51e5-d4248e363d72"
      },
      "id": "1605564045510",
      "message": "Starting backup of DESKTOPGREEN. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
      "start": 1605564045510,
      "status": "failure",
      "tasks": [
        {
          "id": "1605564045533",
          "message": "snapshot",
          "start": 1605564045533,
          "status": "success",
          "end": 1605564047224,
          "result": "3e5fb1b5-c93e-f242-95a2-90757b38f727"
        },
        {
          "id": "1605564047229",
          "message": "add metadata to snapshot",
          "start": 1605564047229,
          "status": "success",
          "end": 1605564047240
        },
        {
          "id": "1605564047429",
          "message": "waiting for uptodate snapshot record",
          "start": 1605564047429,
          "status": "success",
          "end": 1605564047631
        },
        {
          "id": "1605564047634",
          "message": "start VM export",
          "start": 1605564047634,
          "status": "success",
          "end": 1605564047652
        },
        {
          "data": {
            "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
            "type": "remote"
          },
          "id": "1605564047657",
          "message": "export",
          "start": 1605564047657,
          "status": "failure",
          "tasks": [
            {
              "id": "1605564048778",
              "message": "transfer",
              "start": 1605564048778,
              "status": "failure",
              "end": 1605564534530,
              "result": {
                "message": "write EPIPE",
                "errno": "EPIPE",
                "code": "NetworkingError",
                "syscall": "write",
                "region": "eu-central-1",
                "hostname": "s3.eu-central-1.amazonaws.com",
                "retryable": true,
                "time": "2020-11-16T22:08:35.991Z",
                "name": "NetworkingError",
                "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
              }
            }
          ],
          "end": 1605564534693,
          "result": {
            "message": "write EPIPE",
            "errno": "EPIPE",
            "code": "NetworkingError",
            "syscall": "write",
            "region": "eu-central-1",
            "hostname": "s3.eu-central-1.amazonaws.com",
            "retryable": true,
            "time": "2020-11-16T22:08:35.991Z",
            "name": "NetworkingError",
            "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
          }
        },
        {
          "id": "1605564535540",
          "message": "set snapshot.other_config[xo:backup:exported]",
          "start": 1605564535540,
          "status": "success",
          "end": 1605564538346
        }
      ],
      "end": 1605571759789
    },
    {
      "data": {
        "type": "VM",
        "id": "b24d8810-b7f5-5576-af97-6a6d5f9a8730"
      },
      "id": "1605571759883",
      "message": "Starting backup of grayLog. (abfed8aa-b445-4c94-be5c-b6ed723792b8)",
      "start": 1605571759883,
      "status": "failure",
      "tasks": [
        {
          "id": "1605571759912",
          "message": "snapshot",
          "start": 1605571759912,
          "status": "success",
          "end": 1605571773047,
          "result": "600bf528-8c1d-5035-1876-615e1dd89fea"
        },
        {
          "id": "1605571773051",
          "message": "add metadata to snapshot",
          "start": 1605571773051,
          "status": "success",
          "end": 1605571773081
        },
        {
          "id": "1605571773391",
          "message": "waiting for uptodate snapshot record",
          "start": 1605571773391,
          "status": "success",
          "end": 1605571773601
        },
        {
          "id": "1605571773603",
          "message": "start VM export",
          "start": 1605571773603,
          "status": "success",
          "end": 1605571773687
        },
        {
          "data": {
            "id": "7847ac06-d46f-476a-84c1-608f9302cb67",
            "type": "remote"
          },
          "id": "1605571773719",
          "message": "export",
          "start": 1605571773719,
          "status": "failure",
          "tasks": [
            {
              "id": "1605571774218",
              "message": "transfer",
              "start": 1605571774218,
              "status": "failure",
              "end": 1605572239807,
              "result": {
                "message": "write EPIPE",
                "errno": "EPIPE",
                "code": "NetworkingError",
                "syscall": "write",
                "region": "eu-central-1",
                "hostname": "s3.eu-central-1.amazonaws.com",
                "retryable": true,
                "time": "2020-11-17T00:17:01.143Z",
                "name": "NetworkingError",
                "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
              }
            }
          ],
          "end": 1605572239942,
          "result": {
            "message": "write EPIPE",
            "errno": "EPIPE",
            "code": "NetworkingError",
            "syscall": "write",
            "region": "eu-central-1",
            "hostname": "s3.eu-central-1.amazonaws.com",
            "retryable": true,
            "time": "2020-11-17T00:17:01.143Z",
            "name": "NetworkingError",
            "stack": "Error: write EPIPE\n    at WriteWrap.onWriteComplete [as oncomplete] (internal/stream_base_commons.js:92:16)"
          }
        },
        {
          "id": "1605572242195",
          "message": "set snapshot.other_config[xo:backup:exported]",
          "start": 1605572242195,
          "status": "success",
          "end": 1605572246834
        }
      ],
      "end": 1605572705448
    }
  ],
  "end": 1605572705499
}

also delta backup have the same problem

cdbessig

@nraynaud on my env I received the following error:

The request signature we calculated does not match the signature you provided. Check your key and signing method.

nraynaud

@cdbessig I fixed an error like that in version 5.51.1 (2020-10-14), are you using a version more recent than that?

Nicolas.