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    I have a xen orchestra that won't respond on the xcp center console.

    Scheduled Pinned Locked Moved Xen Orchestra
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    • J Offline
      Justin Goldberg
      last edited by

      I have a xen orchestra that won't respond on the xcp center console. It's at a remote location.

      Can I create a new XOA server on it and disable old one with no ill effects? It's not pooled or part of a vapp. Backups have not run since 7/26.

      I ran nmap against the common ports, none are open.

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Have you force restarted it?

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        • J Offline
          Justin Goldberg @olivierlambert
          last edited by Justin Goldberg

          @olivierlambert said in I have a xen orchestra that won't respond on the xcp center console.:

          Have you force restarted it?

          Yes. But first I did the polite restart in XCP Center and waited 30 minutes.

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            You can import a fresh XOA then.

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            • J Offline
              Justin Goldberg @olivierlambert
              last edited by Justin Goldberg

              @olivierlambert said in I have a xen orchestra that won't respond on the xcp center console.:

              You can import a fresh XOA then.

              Ok, great.

              I went ahead and created a new XOA vm in XCP center from the ubuntu 18 template (with a ubuntu 64-bit 20 lts iso) for over an hour. The earlier task of "create vm" is at about 66%, and the start new vm says "cancelled", as the screenshot shows. I have highlighted the two relevant tasks.

              2021-07-30 17_16_41-Window.png

              I think something is up with the hypervisor. Unfortunately I can not reboot the physical hypervisor until 4am tonight, as we are an ISP and many of our customers have all of their traffic going through the mikrotik RouterOS cloud-hosted-router vm on this server (66 day uptime).

              This XCP is 8.0, build date 2020-06-02, DBV 0.0.1.

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by olivierlambert

                I don't understand. XOA isn't running on Ubuntu.

                Do you mean Xen Orchestra from the sources?

                edit: XCP-ng 8.0 is EOL since a bit now. Only 8.2 is supported.

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                • J Offline
                  Justin Goldberg @olivierlambert
                  last edited by Justin Goldberg

                  @olivierlambert said in I have a xen orchestra that won't respond on the xcp center console.:

                  I don't understand. XOA isn't running on Ubuntu.

                  Do you mean Xen Orchestra from the sources?

                  Sorry, it is a xen orchestra from source. We call it XOA here.

                  edit: XCP-ng 8.0 is EOL since a bit now. Only 8.2 is supported.

                  Ok. Our next step will be to upgrade it to 8.2. So I understand that we won't be able to open a ticket.

                  In the meantime, I will do the xen orchestra proper install from the web.

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                  • J Offline
                    Justin Goldberg @olivierlambert
                    last edited by

                    @olivierlambert The xen orchestra quick deploy failed from the web. I restarted the toolstack in hopes that it will fix it.

                    Is there a way to upgrade XCP from 8.0 to 8.2?

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                    • T Offline
                      tony @Justin Goldberg
                      last edited by

                      @justin-goldberg Yes of course, https://xcp-ng.org/docs/upgrade.html, but it might not fix whatever problem you are having if it is a hardware issue.

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Just a quick FYI, XOA means "Xen Orchestra virtual Appliance" and it's only available via https://xen-orchestra.com or auto deploy. That's the only one with pro support 🙂

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