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    Backups not starting after failed NFS mount

    Xen Orchestra
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    • mauzillaM
      mauzilla
      last edited by mauzilla

      The NFS mount to which we're writing our backups had some issues on Saturday and subsequently the backups did not finish. It was stuck in a "started" state but there was no processes running on the hypervisors themselves (no exports or anything). I then opted to restart XO which returned the backups status as being "interrupted" (as expected)

      The backups have however started again this morning as per schedule, but the backup log is empty and there is no VM's apparent being backed up, it's as if the backup service is started but nothing beyond that. Copying the logs for the backup shows the following:

      {
        "data": {
          "mode": "delta",
          "reportWhen": "always"
        },
        "id": "1655863200018",
        "jobId": "14be2c28-16e8-41c1-a47a-afc53347f58c",
        "jobName": "Daily Backups",
        "message": "backup",
        "scheduleId": "210bc795-46ff-4815-b62f-7e948991c7ac",
        "start": 1655863200018,
        "status": "pending"
      }
      

      It's been the same status for the past 6 hours so I dont think it will start backing up the VM's. Any advice? Worth noting that I simply restarted XO in command line using XO restart, should I restart the entire VM perhaps?

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      • olivierlambertO
        olivierlambert Vates ๐Ÿช Co-Founder๐Ÿฆธ CEO ๐Ÿง‘โ€๐Ÿ’ผ
        last edited by

        Have you tested the remove in XO? Does it work?

        mauzillaM 1 Reply Last reply Reply Quote 0
        • mauzillaM
          mauzilla @olivierlambert
          last edited by

          @olivierlambert you're a grandmaster, never even considered that ๐Ÿ™‚ It seems to be stuck but likely firewall will have a look thank you

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          • olivierlambertO
            olivierlambert Vates ๐Ÿช Co-Founder๐Ÿฆธ CEO ๐Ÿง‘โ€๐Ÿ’ผ
            last edited by

            haha that's exactly the purpose of the remote test button ๐Ÿ˜› No grand mastery, just experience ๐Ÿ˜‰

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