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    One of the backups fail with no error

    Scheduled Pinned Locked Moved Xen Orchestra
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    • A Offline
      ashinobi @julien-f
      last edited by

      This post is deleted!
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      • A Offline
        ashinobi @julien-f
        last edited by

        @julien-f

        I currently don't have a support license, if I buy a standard license. Can I still keep all the bells and whistle while having only standard license?

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        • olivierlambertO Online
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          You can use an XOA Premium in trial for free, so we can at least see if you reproduce the problem 🙂

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          • A Offline
            ashinobi @olivierlambert
            last edited by

            @olivierlambert

            I have installed XOA. Is it okay to just disabled the current failing backup and create a new a new backup for the VM we are having trouble or do I need to delete the existing backup before doing anything?

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            • olivierlambertO Online
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              What do you think @julien-f ?

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              • julien-fJ Offline
                julien-f Vates 🪐 Co-Founder XO Team @ashinobi
                last edited by

                @ashinobi Disabling is enough, but keep in mind that creating a new job (as opposed to exporting/importing the config) will create a job with a different id, detached from the previous one, ie it will not continue the delta backup chains but create new ones 🙂

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                • A Offline
                  ashinobi @julien-f
                  last edited by

                  @julien-f

                  How do export the backup config for the failing backup and how do I import it to XOA?

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                  • julien-fJ Offline
                    julien-f Vates 🪐 Co-Founder XO Team @ashinobi
                    last edited by

                    @ashinobi Currently it's only possible to export the whole config of the XOA, for a single job, unless it's a real issue, you'll be better creating a new one 🙂

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                    • A Offline
                      ashinobi @julien-f
                      last edited by

                      @julien-f

                      I have created a new backup job in XOA and it worked fine. I will just destroy the current backup job in my XO and create a new job. Thanks again for the help.

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                      • olivierlambertO Online
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        I don't know if I missed it, but on your sources, what's the NodeJS version you are using?

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                        • A Offline
                          ashinobi @olivierlambert
                          last edited by

                          @olivierlambert

                          On Xen Orchestra I am using node.js 16

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                          • olivierlambertO Online
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            Okay so that's fine on this side.

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