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    S3 Remote with encryption: VHDFile implementation is not compatible

    Scheduled Pinned Locked Moved Xen Orchestra
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    • C Offline
      cdbessig
      last edited by

      Hello,

      We are trying the new s3 remote option with encryption and receiving this when we select one of our vm's (the xoa vm actually):
      "VHDFile implementation is not compatible with encrypted remote"

      What does it mean? What can be changed to make it work?

      We are running xoa on git commit 1702783cfb5c2701c3fa3 dated 12/21/2022

      Thanks!

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        You need to create a new remote and check the "VHD block" option at remote creation.

        Also, if you are using XO from the sources, it's not XOA. XOA is the virtual appliance (we, Vates) distribute for production usage, bundled with support features and tested environment.

        C 1 Reply Last reply Reply Quote 0
        • C Offline
          cdbessig @olivierlambert
          last edited by

          @olivierlambert Apologies for the naming mishap. Thanks for clarifying.

          I went to create a new s3 remote and do not see any such option. Any idea what I am doing wrong?

          b1d5870c-20da-47a2-9b21-f05fab23b250-image.png

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            Ah I see, it's by default on S3, it was added after the initial S3 release. Maybe you created your remote in the past?

            C 1 Reply Last reply Reply Quote -1
            • C Offline
              cdbessig @olivierlambert
              last edited by

              @olivierlambert

              Unfortunately, I created the remote this morning after the update of XO.

              Any other ideas I can try? Are these settings saved in a text file or db that I can go into and check if the UI saved the correct value?

              C 1 Reply Last reply Reply Quote 0
              • C Offline
                cdbessig @cdbessig
                last edited by

                I also just tested this with aws s3 instead of wasabi and got the same error.

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Hmm weird 🤔

                  Adding @florent in the loop then

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    Wait, are you doing basic backup or delta?

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                    • C Offline
                      cdbessig @olivierlambert
                      last edited by

                      @olivierlambert delta.

                      florentF 1 Reply Last reply Reply Quote 0
                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Let's wait for @florent's answer when he's back 🙂

                        If you can test with XOA on latest channel, that would be helpful

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                        • florentF Offline
                          florent Vates 🪐 XO Team @cdbessig
                          last edited by

                          @cdbessig that's strange
                          Since S3 remote are only able to store blocks, the option is enforced on save ( without any uI)

                          I tested locally and the options seems to be there. Can you show me a screenshot of the backup job configuration ?

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