File level restore Errors

rtjdamen

Hi all,

we are trying file level restores but we run into an error.

backupNg.listFiles
{
  "remote": "5a71af0b-6480-4328-938e-e600108aa461",
  "disk": "/xo-vm-backups/c8ed2e51-ed8f-f837-5984-3ed2bcef5a49/vdis/7d550d5a-d67d-4d60-bd8a-d7d2826fcd7e/0fa09ad8-1ccf-4586-8958-5c2b39f69e96/20240327T010342Z.vhd",
  "path": "/",
  "partition": "b25c93d9-2710-0000-4dcd-806e6f6e6963"
}
{
  "code": -32000,
  "data": {
    "code": 32,
    "killed": false,
    "signal": null,
    "cmd": "mount --options=loop,ro,norecovery,sizelimit=128163387392,offset=368050176 --source=/tmp/4d74er67l8q/vhd0 --target=/tmp/5kbh5e3p9vg",
    "stack": "Error: Command failed: mount --options=loop,ro,norecovery,sizelimit=128163387392,offset=368050176 --source=/tmp/4d74er67l8q/vhd0 --target=/tmp/5kbh5e3p9vg
mount: /tmp/5kbh5e3p9vg: overlapping loop device exists for /tmp/4d74er67l8q/vhd0.

    at ChildProcess.exithandler (node:child_process:422:12)
    at ChildProcess.emit (node:events:517:28)
    at ChildProcess.patchedEmit [as emit] (/usr/local/lib/node_modules/@xen-orchestra/proxy/node_modules/@xen-orchestra/log/configure.js:52:17)
    at maybeClose (node:internal/child_process:1098:16)
    at Socket.<anonymous> (node:internal/child_process:450:11)
    at Socket.emit (node:events:517:28)
    at Socket.patchedEmit [as emit] (/usr/local/lib/node_modules/@xen-orchestra/proxy/node_modules/@xen-orchestra/log/configure.js:52:17)
    at Pipe.<anonymous> (node:net:350:12)
    at Pipe.callbackTrampoline (node:internal/async_hooks:128:17)"
  },
  "message": "Command failed: mount --options=loop,ro,norecovery,sizelimit=128163387392,offset=368050176 --source=/tmp/4d74er67l8q/vhd0 --target=/tmp/5kbh5e3p9vg
mount: /tmp/5kbh5e3p9vg: overlapping loop device exists for /tmp/4d74er67l8q/vhd0.
"
}

this vms are windows based. Anyone an idea what we are doing wrong? do we need to install anything to get the NTFS partition readable?

DustinB

@rtjdamen said in File level restore Errors:

Are you using the latest XO commit? There was an issue that was just addressed yesterday/last night

Danp

@DustinB He's using XOA, so that wouldn't apply here.

olivierlambert

Are you on XO from the sources or XOA? We need more context to be able to assist

olivierlambert

lol, posted at the same second. If it's XOA, reboot it, and try again.

DustinB

@Danp said in File level restore Errors:

@DustinB He's using XOA, so that wouldn't apply here.

Ah, worth asking at least. But you do you, I'm bowing out of this one.

rtjdamen

We are using XOA, i have tried restarting XOA but that does not resolve the issue.

You get a red exclamation mark direct when u select the virtual disk, then u reclick the disk and u get a list of partitions but it does not show the content. Maybe this first step is allready causing the issue?

Robin