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    CBT: the thread to centralize your feedback

    Scheduled Pinned Locked Moved Backup
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    • R
      rtjdamen @olivierlambert
      last edited by rtjdamen

      @manilx we use belows values:

      /opt/xensource/sm/cleanup.py :

      LIVE_LEAF_COALESCE_MAX_SIZE = 1024 * 1024 * 1024 # bytes
      LIVE_LEAF_COALESCE_TIMEOUT = 300 # seconds

      Since then we do not see issues like these, leaf coalesce is different from normal coalesce when a snapshot is left behind. I think your problem is:

      
      Problem 2:
      
      Coalesce due to Timed-out:
      
      Example:
      
      Nov 16 23:25:14 vm6 SMGC: [15312] raise util.SMException("Timed out")
      
      Nov 16 23:25:14 vm6 SMGC: [15312]
      
      Nov 16 23:25:14 vm6 SMGC: [15312] *
      
      Nov 16 23:25:14 vm6 SMGC: [15312] *** UNDO LEAF-COALESCE
      
      This is when the VDI is currently under significant IO stress. If possible, take the VM offline and do an offline coalesce or do the coalesce when the VM has less load. Upcoming versions of XenServer will address this issue more efficiently.
      
      

      https://support.citrix.com/s/article/CTX201296-understanding-garbage-collection-and-coalesce-process-troubleshooting?language=en_US

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      • D
        Delgado
        last edited by

        I have been seeing this error recently. "VDI must be free or attached to exactly one VM" with quite a few snapshots attached to the control domain when I look at the health dashboard. I am not sure if this is related to the cbt backups but wanted to ask. It seems to only being happening on my delta backups that do have cbt enabled.

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        • M
          manilx @olivierlambert
          last edited by

          @olivierlambert Actually I don't think this is the case. The VM's are completely idle doing noting.

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          • M
            manilx @rtjdamen
            last edited by

            @rtjdamen VM's are idle (there is no doubt here).
            Will try these values and see how it goes.

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            • R
              rtjdamen @manilx
              last edited by

              @manilx it did wonders at our setup, hope they will help you as well

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              • M
                manilx @rtjdamen
                last edited by

                @rtjdamen THX!
                I changed /opt/xensource/sm/cleanup.py as per your settings and rebooted (perhaps bot needed).

                Looks good. Coalesce finished! Wonder why it did fail, as there was no load on hosts/vm's/nas share....

                Will monitor.

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                • M
                  manilx @manilx
                  last edited by

                  @manilx P.S: Theses mods do not survive a host update, right?

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                  • R
                    rtjdamen @manilx
                    last edited by

                    @manilx nope, but i have talked with a dev about it and they are looking to make it a setting somewhere, don’t know the status of that. Good to see this works for you!

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                    • A
                      Andrew Top contributor @manilx
                      last edited by

                      @manilx I have not tested that, but I would say that's correct. Upgrades are rather destructive for custom changes to system scripts and custom settings. This is to ensure that scripts and settings are set to standard known good values on install or upgrade.

                      I keep notes on my custom settings/scripts/configs so I can check them after an upgrade or a new install.

                      M 1 Reply Last reply
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                      • M
                        manilx @Andrew
                        last edited by

                        CR failed on all VM's with
                        ScreenShot 2024-07-28 at 10.23.29.png

                        Next one was ok.

                        This happens sometimes, it's not consistent.

                        {
                          "data": {
                            "mode": "delta",
                            "reportWhen": "failure"
                          },
                          "id": "1722153616340",
                          "jobId": "4c084697-6efd-4e35-a4ff-74ae50824c8b",
                          "jobName": "CR",
                          "message": "backup",
                          "scheduleId": "b1cef1e3-e313-409b-ad40-017076f115ce",
                          "start": 1722153616340,
                          "status": "failure",
                          "infos": [
                            {
                              "data": {
                                "vms": [
                                  "52e64134-62e3-9682-4e3f-296a1198db4d",
                                  "43a4d905-7d13-85b8-bed3-f6b805ff26ac",
                                  "b5d74e0b-388c-019a-6994-e174c9ca7a51",
                                  "d6a5d420-72e6-5c87-a3af-b5eb5c4a44dd",
                                  "131ee7f6-4d58-31d9-39a8-53727cc3dc68"
                                ]
                              },
                              "message": "vms"
                            }
                          ],
                          "tasks": [
                            {
                              "data": {
                                "type": "VM",
                                "id": "52e64134-62e3-9682-4e3f-296a1198db4d",
                                "name_label": "XO"
                              },
                              "id": "1722153619552",
                              "message": "backup VM",
                              "start": 1722153619552,
                              "status": "failure",
                              "tasks": [
                                {
                                  "id": "1722153619599",
                                  "message": "snapshot",
                                  "start": 1722153619599,
                                  "status": "success",
                                  "end": 1722153622486,
                                  "result": "6b6036ae-708e-4cb0-2681-12165ba19919"
                                },
                                {
                                  "data": {
                                    "id": "0d9ee24c-ea59-e0e6-8c04-a9a65c22f110",
                                    "isFull": false,
                                    "name_label": "TBS-h574TX",
                                    "type": "SR"
                                  },
                                  "id": "1722153622486:0",
                                  "message": "export",
                                  "start": 1722153622486,
                                  "status": "interrupted"
                                }
                              ],
                              "infos": [
                                {
                                  "message": "will delete snapshot data"
                                },
                                {
                                  "data": {
                                    "vdiRef": "OpaqueRef:f35bea93-45b3-f4bd-2752-3853850ff73a"
                                  },
                                  "message": "Snapshot data has been deleted"
                                }
                              ],
                              "end": 1722153637891,
                              "result": {
                                "message": "can't create a stream from a metadata VDI, fall back to a base ",
                                "name": "Error",
                                "stack": "Error: can't create a stream from a metadata VDI, fall back to a base \n    at Xapi.exportContent (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/xapi/vdi.mjs:202:15)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_incrementalVm.mjs:57:32\n    at async Promise.all (index 0)\n    at async cancelableMap (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_cancelableMap.mjs:11:12)\n    at async exportIncrementalVm (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_incrementalVm.mjs:26:3)\n    at async IncrementalXapiVmBackupRunner._copy (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/_vmRunners/IncrementalXapi.mjs:44:25)\n    at async IncrementalXapiVmBackupRunner.run (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:369:9)\n    at async file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/VmsXapi.mjs:166:38"
                              }
                            },
                            {
                              "data": {
                                "type": "VM",
                                "id": "43a4d905-7d13-85b8-bed3-f6b805ff26ac",
                                "name_label": "Bitwarden"
                              },
                              "id": "1722153619556",
                              "message": "backup VM",
                              "start": 1722153619556,
                              "status": "failure",
                              "tasks": [
                                {
                                  "id": "1722153619603",
                                  "message": "snapshot",
                                  "start": 1722153619603,
                                  "status": "success",
                                  "end": 1722153624616,
                                  "result": "58f1ac5b-7de0-8276-3872-b2a7d5a26ec2"
                                },
                                {
                                  "data": {
                                    "id": "0d9ee24c-ea59-e0e6-8c04-a9a65c22f110",
                                    "isFull": false,
                                    "name_label": "TBS-h574TX",
                                    "type": "SR"
                                  },
                                  "id": "1722153624616:0",
                                  "message": "export",
                                  "start": 1722153624616,
                                  "status": "interrupted"
                                }
                              ],
                              "infos": [
                                {
                                  "message": "will delete snapshot data"
                                },
                                {
                                  "data": {
                                    "vdiRef": "OpaqueRef:81a61f30-99a0-25bc-35ec-25cadb323a09"
                                  },
                                  "message": "Snapshot data has been deleted"
                                }
                              ],
                              "end": 1722153655152,
                              "result": {
                                "message": "can't create a stream from a metadata VDI, fall back to a base ",
                                "name": "Error",
                                "stack": "Error: can't create a stream from a metadata VDI, fall back to a base \n    at Xapi.exportContent (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/xapi/vdi.mjs:202:15)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_incrementalVm.mjs:57:32\n    at async Promise.all (index 0)\n    at async cancelableMap (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_cancelableMap.mjs:11:12)\n    at async exportIncrementalVm (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_incrementalVm.mjs:26:3)\n    at async IncrementalXapiVmBackupRunner._copy (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/_vmRunners/IncrementalXapi.mjs:44:25)\n    at async IncrementalXapiVmBackupRunner.run (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:369:9)\n    at async file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/VmsXapi.mjs:166:38"
                              }
                            },
                            {
                              "data": {
                                "type": "VM",
                                "id": "b5d74e0b-388c-019a-6994-e174c9ca7a51",
                                "name_label": "Docker Server"
                              },
                              "id": "1722153637896",
                              "message": "backup VM",
                              "start": 1722153637896,
                              "status": "failure",
                              "tasks": [
                                {
                                  "id": "1722153637925",
                                  "message": "snapshot",
                                  "start": 1722153637925,
                                  "status": "success",
                                  "end": 1722153639557,
                                  "result": "d820e4ad-462f-7043-4f1f-ee21ed986e8d"
                                },
                                {
                                  "data": {
                                    "id": "0d9ee24c-ea59-e0e6-8c04-a9a65c22f110",
                                    "isFull": false,
                                    "name_label": "TBS-h574TX",
                                    "type": "SR"
                                  },
                                  "id": "1722153639558",
                                  "message": "export",
                                  "start": 1722153639558,
                                  "status": "interrupted"
                                }
                              ],
                              "infos": [
                                {
                                  "message": "will delete snapshot data"
                                },
                                {
                                  "data": {
                                    "vdiRef": "OpaqueRef:5f21b5e1-8423-3bbc-7361-6319bb25e97d"
                                  },
                                  "message": "Snapshot data has been deleted"
                                }
                              ],
                              "end": 1722153675901,
                              "result": {
                                "message": "can't create a stream from a metadata VDI, fall back to a base ",
                                "name": "Error",
                                "stack": "Error: can't create a stream from a metadata VDI, fall back to a base \n    at Xapi.exportContent (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/xapi/vdi.mjs:202:15)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_incrementalVm.mjs:57:32\n    at async Promise.all (index 0)\n    at async cancelableMap (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_cancelableMap.mjs:11:12)\n    at async exportIncrementalVm (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_incrementalVm.mjs:26:3)\n    at async IncrementalXapiVmBackupRunner._copy (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/_vmRunners/IncrementalXapi.mjs:44:25)\n    at async IncrementalXapiVmBackupRunner.run (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:369:9)\n    at async file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/VmsXapi.mjs:166:38"
                              }
                            },
                            {
                              "data": {
                                "type": "VM",
                                "id": "d6a5d420-72e6-5c87-a3af-b5eb5c4a44dd",
                                "name_label": "Media Server"
                              },
                              "id": "1722153655156",
                              "message": "backup VM",
                              "start": 1722153655156,
                              "status": "failure",
                              "tasks": [
                                {
                                  "id": "1722153655188",
                                  "message": "snapshot",
                                  "start": 1722153655188,
                                  "status": "success",
                                  "end": 1722153656817,
                                  "result": "6c572cec-ed70-d994-a88b-bc6066c06b0b"
                                },
                                {
                                  "data": {
                                    "id": "0d9ee24c-ea59-e0e6-8c04-a9a65c22f110",
                                    "isFull": false,
                                    "name_label": "TBS-h574TX",
                                    "type": "SR"
                                  },
                                  "id": "1722153656818",
                                  "message": "export",
                                  "start": 1722153656818,
                                  "status": "interrupted"
                                }
                              ],
                              "infos": [
                                {
                                  "message": "will delete snapshot data"
                                },
                                {
                                  "data": {
                                    "vdiRef": "OpaqueRef:c755b6ed-5d00-397c-62a8-db643c3fbdcd"
                                  },
                                  "message": "Snapshot data has been deleted"
                                }
                              ],
                              "end": 1722153660309,
                              "result": {
                                "message": "can't create a stream from a metadata VDI, fall back to a base ",
                                "name": "Error",
                                "stack": "Error: can't create a stream from a metadata VDI, fall back to a base \n    at Xapi.exportContent (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/xapi/vdi.mjs:202:15)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_incrementalVm.mjs:57:32\n    at async Promise.all (index 0)\n    at async cancelableMap (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_cancelableMap.mjs:11:12)\n    at async exportIncrementalVm (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_incrementalVm.mjs:26:3)\n    at async IncrementalXapiVmBackupRunner._copy (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/_vmRunners/IncrementalXapi.mjs:44:25)\n    at async IncrementalXapiVmBackupRunner.run (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:369:9)\n    at async file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/VmsXapi.mjs:166:38"
                              }
                            },
                            {
                              "data": {
                                "type": "VM",
                                "id": "131ee7f6-4d58-31d9-39a8-53727cc3dc68",
                                "name_label": "Unifi"
                              },
                              "id": "1722153660312",
                              "message": "backup VM",
                              "start": 1722153660312,
                              "status": "failure",
                              "tasks": [
                                {
                                  "id": "1722153660341",
                                  "message": "snapshot",
                                  "start": 1722153660341,
                                  "status": "success",
                                  "end": 1722153662203,
                                  "result": "b0dac528-8914-141b-5d37-8b68bdeb7fe0"
                                },
                                {
                                  "data": {
                                    "id": "0d9ee24c-ea59-e0e6-8c04-a9a65c22f110",
                                    "isFull": false,
                                    "name_label": "TBS-h574TX",
                                    "type": "SR"
                                  },
                                  "id": "1722153662204",
                                  "message": "export",
                                  "start": 1722153662204,
                                  "status": "interrupted"
                                }
                              ],
                              "infos": [
                                {
                                  "message": "will delete snapshot data"
                                },
                                {
                                  "data": {
                                    "vdiRef": "OpaqueRef:595f2f1f-ec64-1d43-b2de-574fcd621576"
                                  },
                                  "message": "Snapshot data has been deleted"
                                }
                              ],
                              "end": 1722153669757,
                              "result": {
                                "message": "can't create a stream from a metadata VDI, fall back to a base ",
                                "name": "Error",
                                "stack": "Error: can't create a stream from a metadata VDI, fall back to a base \n    at Xapi.exportContent (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/xapi/vdi.mjs:202:15)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_incrementalVm.mjs:57:32\n    at async Promise.all (index 0)\n    at async cancelableMap (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_cancelableMap.mjs:11:12)\n    at async exportIncrementalVm (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_incrementalVm.mjs:26:3)\n    at async IncrementalXapiVmBackupRunner._copy (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/_vmRunners/IncrementalXapi.mjs:44:25)\n    at async IncrementalXapiVmBackupRunner.run (file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/_vmRunners/_AbstractXapi.mjs:369:9)\n    at async file:///opt/xo/xo-builds/xen-orchestra-202407261701/@xen-orchestra/backups/_runners/VmsXapi.mjs:166:38"
                              }
                            }
                          ],
                          "end": 1722153675901
                        }
                        
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                        • R
                          rtjdamen @manilx
                          last edited by

                          @manilx to me it sounds like a problem @florent showed me and he is working on, the snapshot data is deleted before the backup is started or finished. not shure if this is resolved in this weeks updat.

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                          • olivierlambertO
                            olivierlambert Vates πŸͺ Co-Founder CEO
                            last edited by

                            Yes, a fix is coming in XOA latest tomorrow πŸ™‚

                            R D 3 Replies Last reply
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                            • R
                              rtjdamen @olivierlambert
                              last edited by

                              @olivierlambert unfortunately not!
                              Got error can’t create a stream from a metadata VDI. Fall back to base

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                              • R
                                rtjdamen @olivierlambert
                                last edited by

                                @olivierlambert i updated yesterday to the latest version, during the night our backups did run but still some errors.

                                I did not see the stream error, however it seems like the same behavior is occuring as we saw with the stream error, but now with error can't create a stream from a metadata VDI
                                some of these do have a hanging export job in XOA
                                4eb8368a-57f8-4ba3-9060-9327b5a5ffa6-image.png

                                fe0a22bf-c898-4f7e-90c0-dec47e934c07-image.png

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                                • D
                                  DG @olivierlambert
                                  last edited by

                                  @olivierlambert I updated today to confirm cb6cf and also got this error but only once in multiple backups.

                                  Both server runs 8.2.1 version with latest updates.

                                  6be093a9-14ef-4344-98a3-fc2dcb3fad3d-image.png

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                                  • V
                                    Vinylrider
                                    last edited by

                                    We have upgraded from commit f2188 to cb6cf and have 3 hosts. With none of these hosts backups worked anymore after doing the upgrade. When reverting back to f2188 all works again.
                                    We also deleted orphaned VDIs and let the garbage collector do its job but it did not helped.

                                    Hosts/Errors :
                                    1.) XCP-ng 8.2.1 : "VDI must be free or attached to exactly one VM"
                                    2.) XCP-ng 8.2.1 (with latest updates): "VDI must be free or attached to exactly one VM"
                                    3.) XenServer 7.1.0 : "MESSAGE_METHOD_UNKOWN(VDI.get_cbt_enabled)

                                    With the Xenserver 7.1.0 CBT is not enabled (and can not be enabled).

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                                    • D
                                      DG @Vinylrider
                                      last edited by

                                      @Vinylrider @olivierlambert I found that only backups on the host with the latest updates are having problems eventually with the backup.

                                      These patches with respective versions was not applied to others 2 hosts.

                                      xapi-core 1.249.36
                                      xapi-tests 1.249.36
                                      xapi-xe 1.249.36
                                      xen-dom0-libs 4.13.5
                                      xen-dom0-tools 4.13.5
                                      xen-hypervisor 4.13.5
                                      xen-libs 4.13.5
                                      xen-tools 4.13.5
                                      xsconsole 10.1.13

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                                      • A
                                        Andrew Top contributor @olivierlambert
                                        last edited by

                                        @olivierlambert Running XO source master (commit d0bd6) and Delta backup to S3 is looking for an off-line host in the pool, so the backup fails. This host was evacuated and in maintenance mode and being rebooted by XO. The VM being backed up was running on a different host and the master was not on the off-line host. There are several other running hosts in the pool.

                                        There's no reason XO/XCP should be doing anything with this host...

                                        "error": "HOST_OFFLINE(OpaqueRef:65b7a047-094b-4c7a-a503-2823e92b9fe4)"

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                                          flakpyro @Andrew
                                          last edited by

                                          So with the latest XO update released this week i experience a new behavior when trying to run a backup after a VM has moved from Host A to Host B (while staying on the same shared NFS SR)

                                          The new error is "Error: can't create a stream from a metadata VDI, fall back to a base " it then retries and runs a full backup.

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                                            manilx @flakpyro
                                            last edited by

                                            On my CR job I got this error again:
                                            IMG_1594.jpeg on all VM’s
                                            Next run was ok.
                                            Running commit cb6cf

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